Database Users

Polaris Trapped in Tri-Colour screen

Hi,
Is there anyone out there with their Polaris trapped in Tri-colour (and not running a .Olipro/.OliNex SPL). if so, PM me.

Me
Olipro said:
Hi,
Is there anyone out there with their Polaris trapped in Tri-colour (and not running a .Olipro/.OliNex SPL). if so, PM me.
Click to expand...
Click to collapse
Program stopped in percent screen (in 0%) and don´t run more. After if you unplugged the PDA (an HTC Polaris, of course) and swich on don´t pass of the Tri Color screen and you can read "POLARIS. SPL-1.25.0000.CPLD-2" and in the rigth corner "RUUNBH" but nothing began, no OS or programs, nothing... Any suggestions and help??? Thank You.

Can't flash SPL, Polaris FRA ROM; was bricked...solved,can't flash
Hi Olipro,
last week-end I tried flashing hard SPL v2 on my French Polaris, before planning to flash the new radio 1.64, then bepe's 0.66 ROM.
I spent the first part of Saturday night trying numerous times, recovering, taking battery away, and trying agin - never worked. Then I tried flashing the 1.64 radio, it went up to 99%, then stopped, error message: from then on my Polaris went to boot-loader only, after soft reset or even hard resets. Until dawn I tried to fix this (I'm not a developper, I'm a power user travelling 4 days a week by plane accross Europe). Couldn't fix it.
On Sunday I called a friend of mine who imports HTC and sells the channel: I gave him my Polaris and he took it with him to fix it. Result was very surprising: I had given him your hard SPL v2, and a few nice ROM's from this site, specailly bepe's, as well as all the radio versions listed here for POlaris; well none of all that worked with him, and he could only reflash the official ROM and radio, and return it back to me...(which was very kind as it took him some time).
BUT, overall I'm very frustrated as I'm an early adopter, and I would so much like to try cooked ROM's on this fabulous device.
What do you think I should do? Any idea?
Is there a way to guide me though a custom process or is there a real issue on ALL French ROM's out there? (can't believe that).
Your inputs would really be appreciated.
Thx many, HangLoose.
23:45 > it finally worked !! (I must have been doing something wrong previously, sorry for bothering Olipro).
And thx for enabling us to use best in class cooked ROM's from this site.
I'll be loading bepe 0.67 just now. !!
Regards, HangLoose59

My cruiser not leaving the screen tricolor
My cruiser not leaving the screen tricolor, Tried to replace the original language (Spanish) by the English and upgrade stopped in 14%, dai then not leaving the screen tricolor.
Some hint.

v1zca1n0 said:
Program stopped in percent screen (in 0%) and don´t run more. After if you unplugged the PDA (an HTC Polaris, of course) and swich on don´t pass of the Tri Color screen and you can read "POLARIS. SPL-1.25.0000.CPLD-2" and in the rigth corner "RUUNBH" but nothing began, no OS or programs, nothing... Any suggestions and help??? Thank You.
Click to expand...
Click to collapse
FIXED! at last the problem was I used a SPL for HTC ELF not Polaris and, I don´t know why, that makes OS stopped in an eternal bug... Whem I use again the same Hard SPL for Elf Voilá! Do it! And know all works fine. I promisse: I will never change the BootSplash be sure

v1zca1n0 said:
FIXED! at last the problem was I used a SPL for HTC ELF not Polaris and, I don´t know why, that makes OS stopped in an eternal bug... Whem I use again the same Hard SPL for Elf Voilá! Do it! And know all works fine. I promisse: I will never change the BootSplash be sure
Click to expand...
Click to collapse
I have the same problem My Pc has scrached and now my polaris is blocked to the bootloader
Is some could you help us ?

Diagorn said:
I have the same problem My Pc has scrached and now my polaris is blocked to the bootloader
Is some could you help us ?
Click to expand...
Click to collapse
Hard reset the device and it can take u out of bootloaer mode. To hard reset:
GPS/MESSAGING and INTERNET EXPLORER buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
2. Release the RESET button, but continue pressing the GPS/MESSAGING and INTERNET EXPLORER buttons until you see a message on the screen
Release the buttons, and then press SEND on your device to perform the hard reset, or press any other button to cancel the reset.

Hello thanks for your help but I have already tried this

Diagorn said:
Hello thanks for your help but I have already tried this
Click to expand...
Click to collapse
Try with this program do a Hard SPL and tell me how gone

the Elf is a DiskOnChip device, the Polaris is plain NAND.
you can try it, but frankly, I think it's not really the smartest move

Olipro said:
the Elf is a DiskOnChip device, the Polaris is plain NAND.
you can try it, but frankly, I think it's not really the smartest move
Click to expand...
Click to collapse
You are rigth Olipro as always, but I left because I have the experience of used badly and block the PDA until I use again and unblock the machine. Maybe the diferent chip make a kind of bug than only can be fixed with Elf Hard SPL I don´t know but with me works. Let see if is the same with Diagorn

could be a side-effect, but the file should be blocked from flashing anyway.

i have the problem too. waiting for the solusion

Olipro said:
could be a side-effect, but the file should be blocked from flashing anyway.
Click to expand...
Click to collapse
Curiously Elf SPL unblock the flash and I don´t know why Anyway I stopped flashing anymore because I don´t want have the same problem again. Only I explain what happend to anyone that can have the same problem and attach the Elf Hard SPL if they want use and probe

BT Problem
The BT LED styed ON and after hardware reset (removing the battery, the reset button wasn't working) only the bootloader screen. It revived after I flashed the Radio ROM. And what bugs me is that BT button remains ON in TouchCommander, but NO BT. any ideas???

BT Problem
After synchronising with the PC i noticed the BT LED goes OFF ...
BTW
HardSPLv2.2
ROM 1.28Aserg.1WWE
RADIO 1.64.08.21

Cruise stuck in 3-color screen
Hi,
My Cruise just frooze, during GPRS synch with Exchange server. Soft reset and hard reset do not work anymore. If I take out the battery, and then switch on the device it stops in the 3-color screen. BT light stays on.
I have not made any changes to my Cruise, only added a 8 Gb SD card.

v1zca1n0 said:
Program stopped in percent screen (in 0%) and don´t run more. After if you unplugged the PDA (an HTC Polaris, of course) and swich on don´t pass of the Tri Color screen and you can read "POLARIS. SPL-1.25.0000.CPLD-2" and in the rigth corner "RUUNBH" but nothing began, no OS or programs, nothing... Any suggestions and help??? Thank You.
Click to expand...
Click to collapse
me too...somebody help !!! sorry my english

Strangely enough it works!!!
v1zca1n0 said:
Try with this program do a Hard SPL and tell me how gone
Click to expand...
Click to collapse
I was really frightened when my TC got stuck in Tri-Colour screen. MY Polaris came to standstill, trapped in.
Over and over ROMUpdateUtility.exe shows ERROR [262 or 284]: UPDATE ERROR while trying update.
And only this strange RUU gave me other ERROR [296]: UPGRADE ONLY that helped me to quite out the three-color screen and installed new radio successfully.

Restore original SPL from bootloader

Hi,
Does anyone know how can I restore the original SPL from bootloader ? I try to do it, the progress bar goes to 100% but when I restart it, I still have the HardSPL installed.
Any ideas ?

Use SEARCH please
ygeordy said:
Hi,
Does anyone know how can I restore the original SPL from bootloader ? I try to do it, the progress bar goes to 100% but when I restart it, I still have the HardSPL installed.
Any ideas ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=381600
second post

Thanks for the reply.
I tried that. Unfortunatelly it doesn't work for me. The progress bar goes to 100% and after restart I still have OliNex loader. I don't have the step which says "Unplug cable".
Some other ideas maybe ?

ygeordy said:
Thanks for the reply.
I tried that. Unfortunatelly it doesn't work for me. The progress bar goes to 100% and after restart I still have OliNex loader. I don't have the step which says "Unplug cable".
Some other ideas maybe ?
Click to expand...
Click to collapse
That message appears on the device (on the colored bars screen). Maybe you thought it should appear in Windows.
It worked for me

SuperJMN said:
That message appears on the device (on the colored bars screen). Maybe you thought it should appear in Windows.
It worked for me
Click to expand...
Click to collapse
I know it's on the device. It did, when I did the hard spl. Now when I'm trying to get back to original spl (device stucked in windows boot screen) I don't have that message, but the process goes through. Unfortunately without any result.

ygeordy said:
I know it's on the device. It did, when I did the hard spl. Now when I'm trying to get back to original spl (device stucked in windows boot screen) I don't have that message, but the process goes through. Unfortunately without any result.
Click to expand...
Click to collapse
Stucked windows screen is a different problem. This method is ok only for working device.
In this case this is the only one idea:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.

fktsndr said:
Stucked windows screen is a different problem. This method is ok only for working device.
In this case this is the only one idea:
Originally Posted by christonge
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
Click to expand...
Click to collapse
yeah, tried this already also. after I hit task 8 and enter, the device resets, goes to Windows startup screen, get stucked again and just turns off.
Full description off my problem here for whoever wants to help me.
http://forum.xda-developers.com/showpost.php?p=2126848&postcount=31
I fully appreciate any kind of help.

Did you try flash back the original rom?
And I suggest rename this thread for example Stucked in windows screen...
Maybe more people will read it, and try to help you....

fktsndr said:
Did you try flash back the original rom?
And I suggest rename this thread for example Stucked in windows screen...
Maybe more people will read it, and try to help you....
Click to expand...
Click to collapse
I did try to put back a french ROM. I don't know if it was the original because unfortunately when I first flashed it I was kind of beginner in flashing HTC's, but I tried with the only original french ROM that I found on this forum. The process goes through, but yet the result is the same. Is there any kind of command to fully erase (format) the memory (beside the bootloader) and then try to load a ROM ?

Same for me with restoring SPL ...it doesn't work.
And my device is almost at the same state of damage as yours. See my thread...
http://forum.xda-developers.com/showthread.php?t=402765
Also the mtty and task8 just restarts my device. Nothing more, nothing less!
So there is no way of restoring SPL with entering the bootloader manually? Not even a mSD-Card Trick out there? I need to get it done because of warranty ;/

You stucked in Olipro hard-spl, this is why restore spl not works...
And unfortunatelly you can not flash spl with micros-sd.
But you can try to flash rom with micro-sd card.
http://forum.xda-developers.com/showthread.php?t=384084&highlight=guide
Or ask Olipro, maybe he can help you.

Well I am able to flash my Rom the usual way with USB connection.
But no way of restoring the SPL ;(

"So there is no way of restoring SPL with entering the bootloader manually? Not even a mSD-Card Trick out there? I need to get it done because of warranty ;/"
I do not understand exactly...
Did you try restore original spl with manual bootloader?

you run SSPL from Windows Mobile, then flash a stock SPL NBH, job done.
the whole *point* of Hard-SPL is that it can't be overwritten when it performs a flash so that if anything screws up you don't end up locked out of reflashing in the event something screws up.

Olipro said:
you run SSPL from Windows Mobile, then flash a stock SPL NBH, job done.
Click to expand...
Click to collapse
Sounds easy *hehe* BUT i can't access Windows Mobile anymore, that is my big problem. So my device will be picked up by O² in a few days, so i have to get the original SPL back without accessing Windows Mobile ;(
Any suggestion?
@fktsndr: no, thats why i have put a question mark behind it I just need a way of downgrading to the Original SPL without access to Windows Mobile. Maybe i should be sorry for my english

gmc said:
@fktsndr: no, thats why i have put a question mark behind it I just need a way of downgrading to the Original SPL without access to Windows Mobile. Maybe i should be sorry for my english
Click to expand...
Click to collapse
So...
You have hard-spl on your machine
You can not restore spl followed the guide in post 2 (WITHOUT manual bootloader)
You can not access your windows mobile (WM does not boot)
You freeze on startup screen
You can not start you phone with steps in post 6
Am I right?
If yes, you stucked in bootloader. And unfortunatelly I can not help you...Maybe Olipro.

fktsndr said:
So...
You have hard-spl on your machine
You can not restore spl followed the guide in post 2 (WITHOUT manual bootloader)
You can not access your windows mobile (WM does not boot)
You freeze on startup screen
You can not start you phone with steps in post 6
Am I right?
If yes, you stucked in bootloader. And unfortunatelly I can not help you...Maybe Olipro.
Click to expand...
Click to collapse
Well seems like something like this.
See I have no error because of invalid flashing. I had slight water damage. But some days later my device was working again for a whole day.
Next day it didn't work anymore.
When i startup my device and the WM-Splash shows up it makes "bring" and device turns off.
When i plug in the AC charger i can't even get beyond the O2-Splash.
But I can enter the bootloader and flash what I want, it works ;/
I am also able to connect with MTTY, maybe there is a way with repairing it through MTTY?
Full description of my problems here: http://forum.xda-developers.com/showthread.php?t=402765
But if i cant get rid of the problems i have to send it to warranty by tomorrow or monday and i think they will notice that i don't have the original SPL on it. So they will screw me ;(((
So, as I am not a noob to computers I would try ANYTHING to get it back on my own!
Is there also no way of restoring it by using the microSD-Card? So is there no way without Windows Mobile? Not even the holy MTTY? Or any way of debugging it by MTTY to see whats going wrong?
I'm screwed!
P.s. I have also tried another battery in the o² shop....didn't fix it ;(

gmc said:
Well seems like something like this.
See I have no error because of invalid flashing. I had slight water damage. But some days later my device was working again for a whole day.
Next day it didn't work anymore.
When i startup my device and the WM-Splash shows up it makes "bring" and device turns off.
When i plug in the AC charger i can't even get beyond the O2-Splash.
But I can enter the bootloader and flash what I want, it works ;/
I am also able to connect with MTTY, maybe there is a way with repairing it through MTTY?
Full description of my problems here: http://forum.xda-developers.com/showthread.php?t=402765
But if i cant get rid of the problems i have to send it in by tomorrow or monday and i think they will notice that i don't have the original SPL on it. So they will screw me ;(((
Is there also now way of restoring it by using the microSD-Card? So is there no way without Windows Mobile? Not even the holy MTTY? Then i'm really f***ed.
P.s. I have also tried another battery in the o² shop....didn't fix it ;(
Click to expand...
Click to collapse
There is an mtty method on post 6...maybe helps start your phone...
You need working windows mobile to restore-spl.

fktsndr said:
There is an mtty method on post 6...maybe helps start your phone...
You need working windows mobile to restore-spl.
Click to expand...
Click to collapse
Yes but on "task 8" my device doesn't behave as it should be. It just restarts doing nothing.
Seems like i just have to hope the guys at the service center will not recognize my "not original" SPL. 1% chance ;(
Well thanks for now fktsndr.
Seems like there is really no way of restoring it without Windows Mobile ;(
I thought there would maybe be a "Low Level"-Method of accessing the device and restoring SPL.
Can't think of that there is no way of formatting the device on its lowest level (mtty) or transferring the original SPL per MTTY. Hmm...there should always be a way
Olipro, no way? ;(

if I remember right, the polaris hardSPL is based on an MFG bootloader.
this means you can use mtty commands (mw) to unpatch the write protection then flash the stock SPL.
if I don't remember right, and it is not MFG, then you can still use another mtty command with a special file, but this is more complicated and was not fully tested. you can contact me in PM and we can see.
(you could transfer SPL via mtty, but that is also blocked in hardspl because the mtty transfer uses same code to flash the SPL in this SPL common base)
by the way task 8 is exactly designed to just do a soft reset. nothing wrong with that command.
they really meant task 28. this does a hard reset. you can try that. I guess you already did, but just in case!
edit: I just remembered another way if task 28 doesn't help. ifyou don't mind that the device will stop booting SPL, then you can just do task 2a command in mtty. this will erase SPL, and because of hardSPL overwrite protection it will fail to flash it back from the temporary RAM backup.
the result is that the device will not even boot SPL, it will be black screen. it will boot to the radio bootloader only and O2 won't know what SPL was on it before erase.

[SOLVED] Connection Error [262]. Stuck in bootloader (tri color) mode.

I'm new in these forums as well I'm new with flashing ROMs so obviously I messed up flash process and my device stuck in bootloader (tri-color) mode. This post I address to those unfortunate like me .
# Symptoms #
- ROM flash started and stopped at 17%. After recovery flash process stucks at 0% and pops Connection Error 262. Device is stuck in bootloader mode not possible to flash anything, hard reset does not help, flash from SD card does not help either.
# Possible cause for that #
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
2. Connection between ActiveSync and device was not established when flashing ROM file.
Before to go any further please take your time and read Polaris Wiki to get familiar with glossary and acronyms used here.
PROCEED ONLY if flashing original ROM does not help, hard reset does not help and flash from SD card does not work.
# Solution #
1. Download MTTY software.
2. Kill ActiveSync (Press Ctrl-Alt-Del and stop rapimgr.exe and wcescomm.exe processes).
3. Plug Polaris into usb port (Plug directly not through hubs).
4. Start MTTY after chose USB from PORT dropdown list (if it is not listed there then ActiveSync processes were not stopped).
5. in window type: set 16 0 (enter cmd mode)
6. after type: task 8 (this will format phone)
7. after type: task 0 (this will restart phone. Not always necessary)
8. soft reset
This procedure can damage your phone. Use it as last resort.
Official source in french here.
Now before flashing any ROMs read carefully how to flash (not install!) Hard SPL.
# P.S. about install and flash termins #
This error with flashing happened to my due misunderstanding between notions of installing something on your device and flashing. In my opinion those are completely two different things. As for first I understand of running some cab or exe directly on device. So problem comes when people sees install Hard SPL en device as they try to find some cabs or exes to install directly on device or they just copy all files to device. To make things clear Hard SPL "installation" actually is ROM flash process which must be done with maximum caution, but those who did not read Wiki won't understand it.
Cheers, whitealien

BiG THX @ Whitealien.
works to 100% on my Touch Cruise.
I flashed under Vista Ultimate...
# Solution # ... addition from me for Vista users!
....
2. Start Windows Mobile Device Center and Deaktivate USB Connection and then start Task manager end kill
Process wmdc.exe.
Rest of whitealien. and have fun!

Thank you!!!!
I had given up on this, and was sure my only option was a warranty repair :O

always welcome

Thanks, you've saved my Polaris.
Mine didn't want to react anymore to the soft reset, so I replaced your instruction 8 with:
Cmd>boot
and that did the trick.

whitealien said:
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
Cheers, whitealien
Click to expand...
Click to collapse
I had exactly the same problem, for whatever reason went back to original SPL before HARD SPL.
I solved my issue by using back the original original HTC RUU_signed.nbh and flash it using the CustomRUU.
Thereafter, repeat the entire HARD SPL and flash the home cooked ROM.
Cheers.

For unbricking your HTC Polaris, you can try also a hard-reset (if it is related to a software error):
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html

Thank you very much
you really helped
thank you again

mrfone2003 said:
Thank you very much
you really helped
thank you again
Click to expand...
Click to collapse
you are welcome.
Seems people are still falling for this error.

I'm has this error.
Solution (with SPL-2.20):
- kill ActiveSync (process, not uninstall)
- cable to USB on motherboard
- hard reset on phone
- connect to cable
- flash OFFICIAL rom
Two time I revive my Polaris.

help me please
hi.I have a big problem with my htc touch cruise when I installed a hard spl htc dedicate a Diamond.donc I had a white encrant after I did a hard reset since my htc no longer I have a black encrant are neither green nor orange but when I connect with the pc I am data interface and it does not recognized my htc. In my pay is not qualified repairman three non réparé.aidé unable to please me I tried the commands mtty.exe but does not c I do not really know how it works.
thank you for your patience and for help

thanks for the support
Thanks dudes for the great help you gave to recover my htc dual from bootloader screen. I am very happy to have my phone back. Thanks for everybody for the help they have provided generously. I appreciate alot. infact thousands times.

I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.

aaront1988 said:
I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.
Click to expand...
Click to collapse
Did you follow all steps from 1st post?
Did you kill all running ActiveSync processes?

I did indeed, i'm on vista so didnt have those particular processes going but followed the step from Aeroman and it still doesn't want to play. Any ideas?

managed to find a working XP machine and it worked a treat. Thank you so much.

thanks,this solved my pb

please help
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((

wesram said:
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((
Click to expand...
Click to collapse
What did you do to get there?

whitealien said:
What did you do to get there?
Click to expand...
Click to collapse
hey, im sorry for the late reply. it didnt notify me and now after posting several times asking for help in many threads by accident i bumped into this thread again to see that u answered and thank you so much.
now, what i did? this is the wierd thing, i didnt do anything, i went and back to see my phone stuck in bootload .... after this i tried almost everything i can find. from ur solution to flashing original rom to hrd spl to .........
now all gave an error except the original rom (polaris.1.28.415.2), it did went to 100% and device restarted to take me to my nightmare .... another bootloader screen am i suppose to search for polaris 1.28.0000?
i still have now the same writing shown.
please help me with this, its a nightmare .... is it totaly dead???
i managed to catch what it is saying b4 bootload screen (only when SD card is in place) it says no image file was found!!! in a very fast way and go to bootloader. in case the sd is not in place nothing happens and it goes straight to the bootloader

Polaris SPL big issue

I couldnt flash Hardspl any more.
I couldnt install either cooked rooms or original one.
All I see is the tri color screen with the following informaiton:
PLA100
SPL-1.25.0000
CPLD-2
Can you please help?

osama966 said:
I couldnt flash Hardspl any more.
I couldnt install either cooked rooms or original one.
All I see is the tri color screen with the following informaiton:
PLA100
SPL-1.25.0000
CPLD-2
Can you please help?
Click to expand...
Click to collapse
please search before posting a new thread!
http://forum.xda-developers.com/showthread.php?t=425922

nicandris said:
please search before posting a new thread!
http://forum.xda-developers.com/showthread.php?t=425922
Click to expand...
Click to collapse
I saw this yesterday, and I give it a try, the only issue I have is I have windows vista, so there is no active sync.
I tried to kill the process using ctrl Alt Del in order to see the USB port but I couldnt managed to do that.

Under windows Vista its called 'Windows Mobile Device Center' (wmdc.exe).

I tried everything
Dear All : I tried almost every thing mentioned in this subject over 4 or 5 threads ,I'm still not able to connect through USB ,I tried MTTY and also I can't see the USB in the available ports ,I tried with winXP and killed the activesync processes and tried with Win Vista and also killed the WMDC process BUT no way I failed.
At the boot screen I have the following
Pola100 MFG
SPL-2.20.oliNex
CPLD-2
Anyone have a solution please I use my Polaris in managing my business and now I;m in deep ****

hamed_marie said:
Dear All : I tried almost every thing mentioned in this subject over 4 or 5 threads ,I'm still not able to connect through USB ,I tried MTTY and also I can't see the USB in the available ports ,I tried with winXP and killed the activesync processes and tried with Win Vista and also killed the WMDC process BUT no way I failed.
At the boot screen I have the following
Pola100 MFG
SPL-2.20.oliNex
CPLD-2
Anyone have a solution please I use my Polaris in managing my business and now I;m in deep ****
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i can see that hardspl is installed. did you tried flashing from sdcard?

i have had problems with stuck in bootloader (3 color) mode and also the prob with mtty in win vista...i try it on winxp and wow...it goes...

You use it to manage your business? Next time, dont mess with the ROM on your phone then
You seem to have SPL on the device. Try a different USB cable perhaps for connectivity.

nicandris said:
please search before posting a new thread!
http://forum.xda-developers.com/showthread.php?t=425922
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i have the same problem and i tried this and tried almost all other bootlaod related threads and nothing worked, i have win xp and i can use the software advised but after everything works and the devise restart nothing happen and here we go to the same bootload three color screen.
what is shows is the following:
POLA100
SPL-1.28.0000
CPLD-2
the funny and wierd thing is that this happened without any notice and not during flashing or upgrading, i left the phone on the table and came back to see it stuck in the bootload screen
please help guys ..i spent till now 6 hrs with no benefit .... im a normal user

nicandris said:
i can see that hardspl is installed. did you tried flashing from sdcard?
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Click to collapse
I tried flashing from SD card and I had only the tri color screen with the data mentioned before and nothing happens,I tried use MTTY and I could never have the USB port listed in the drop list.
Thanks for your concern and in advance

wesram said:
i have the same problem and i tried this and tried almost all other bootlaod related threads and nothing worked, i have win xp and i can use the software advised but after everything works and the devise restart nothing happen and here we go to the same bootload three color screen.
what is shows is the following:
POLA100
SPL-1.28.0000
CPLD-2
the funny and wierd thing is that this happened without any notice and not during flashing or upgrading, i left the phone on the table and came back to see it stuck in the bootload screen
please help guys ..i spent till now 6 hrs with no benefit .... im a normal user
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Click to collapse
guys please helpppppp
up

hey ım usıng touch cruıse
pola100
spl 3.13.00
cpld-2
my cruıse not oen ower.always bootloader trı color .usb ok but ofıcıal rom ınstallıng problem yüzde1 later shuttıng.what must ı do?

[Q]Help with P3450

I have received one elf with is stucking on calibration menu,everytime that i press all the 5 positions again it keeps on asking for it and i cant get to the phone.
Phone is detected by activ syn ,i want to upgrade the rom but as i'm having this problem i cant upload cert and enabl files.I cant do hardspl nothing.
Is there anyway i can repair this phone.It has got 2.26.00 spl.
Regards

I had the same problem.... but I just hard reset my phone with the styles and started my phone again and then pu it fast on my computer and started the upgrade to 2.28 and the my phone worked correctly.
Maybe I've made some mistakes but that's because im 13 and I live in Holland
I hope its good information for you!

hi sonkar read this thread http://forum.xda-developers.com/showthread.php?t=445666

i agree with marcbrug .. try to do a hard reset .. that is by holding the End & the Call Buttons and soft reseting the phone.. when the confirmation msg appears press the "Middle" (the largest) button..
hope that helped...

I have already done the hard reset,it's the first thing i did but still facing same problem.

sonkar said:
I have already done the hard reset,it's the first thing i did but still facing same problem.
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It's happened to me a couple of times. I just re-flashed the ROM (hard reset did not work).

Can you explain how i can flash the rom?
Cos as the phone gets stuck in calibration i cant install cert and cab files in the phone.So i cant do hardspl and neither flash the rom.My spl is 2.26.00.
Regards

sonkar said:
Can you explain how i can flash the rom?
Cos as the phone gets stuck in calibration i cant install cert and cab files in the phone.So i cant do hardspl and neither flash the rom.My spl is 2.26.00.
Regards
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Click to collapse
You could probably still install it manually if you are able to connect to ActiveSync during the screen calibration.
First, try installing "myMobiler" which allows you to access the phone from your PC (like in Remote Desktop). See if you can get any further than the calibration screen with that.
Otherwise, download the "itsutils" package from here:
http://www.xs4all.nl/~itsme/projects/xda/tools.html
Then, use "prun" to remotely launch the CAB file from the DOS window:
e.g. C:\> prun.exe \Windows\myfile.cab
I have never tried this command with CAB files but it worked with Windows Mobile EXE files.