Not getting calls often- the biggest problem :(( - Touch GSM General

Guys
I own HTC-touch since last November...for the last few months i am facing a big problem...Sometimes I am not able to get the calls on my phone ...Callers can hear that my phone is ringing (they can hear the caller tune)..But no incoming calls will be shown in my phone..Phone will be idle...I dont know the what the problem is...
I changed ROM and checked again...hard resetted the phone...still the problem is there...
It happens often...not always..(hope its not problem with network issues..I am not getting the issue with my nokia phone)
what to do guys??????????

appoos said:
Guys
I own HTC-touch since last November...for the last few months i am facing a big problem...Sometimes I am not able to get the calls on my phone ...Callers can hear that my phone is ringing (they can hear the caller tune)..But no incoming calls will be shown in my phone..Phone will be idle...I dont know the what the problem is...
I changed ROM and checked again...hard resetted the phone...still the problem is there...
It happens often...not always..(hope its not problem with network issues..I am not getting the issue with my nokia phone)
what to do guys??????????
Click to expand...
Click to collapse
Same here man, it's been happening since last few days...the call at the other end cuts after a few rings but i don't get anything on my cellphone. I'm using onyx rom. I'll try today by changing the rom as i think it is the problem with his rom 4.16 .
I hope the problem goes away.

I used to get the problem a lot with my Cruise no matter what radio I used. Also on my Diamond earlier on. But have never had the problem on my Touch.
I'd suggest trying to downgrade/upgrade your Radio rom to a different version (or even the system rom), hopefully that'll fix the problem, if not. It could always be an actual hardware issue, might need to use that warranty.

lemme downgrade the ROM...coz..i m using the latest versions

I have the FUZE and was missing a TON of calls and having even more dropped calls. The reason was because I was having a SIM card failure. Calling customer support they were able to fix it right away. Send the updated data the sim card needed and all I had to do was soft reset the phone and I was good to go. I havn't missed a call or had any dropped calls since. Before I was probably missing 5-10 percent of my calls and 80-90 percent of the ones I was getting would get dropped anywhere between 2-20 minutes into the conversation. I really bugger... My suggestion is to call your customer support and have them run a network test on your SIM which should take them all of 20 seconds to diagnose and fix the issue.. if that's it!
good luck!

@appoos : have you tried upgrading your radio rom to ur current custom rom.. 3.21.90 is the best in my opinion n most ppl aswel! give it a try.. hope it'd help out!!

@rj*n said:
@appoos : have you tried upgrading your radio rom to ur current custom rom.. 3.21.90 is the best in my opinion n most ppl aswel! give it a try.. hope it'd help out!!
Click to expand...
Click to collapse
Thanks man for the info..
Upgrading to my current custom rom means what?I didnt get u.
please see my device info :
Operator version: Onyx Jr. 4.2
ROM Version : 3.07.720.03 WWE
RADIO Version: 02.93.90
Protocol Version: 4.1.13.42
wer i can get 3.21.90 ROM?

Aaron McCarthy said:
I have the FUZE and was missing a TON of calls and having even more dropped calls. The reason was because I was having a SIM card failure. Calling customer support they were able to fix it right away. Send the updated data the sim card needed and all I had to do was soft reset the phone and I was good to go. I havn't missed a call or had any dropped calls since. Before I was probably missing 5-10 percent of my calls and 80-90 percent of the ones I was getting would get dropped anywhere between 2-20 minutes into the conversation. I really bugger... My suggestion is to call your customer support and have them run a network test on your SIM which should take them all of 20 seconds to diagnose and fix the issue.. if that's it!
good luck!
Click to expand...
Click to collapse
Thanks Aaron..
I will try this...was a good suggestion

hello! I have an htc touch from sprint, and after changing my phone about 5 times now, I discover one big problem with the ringer. After downloading sprint picture mail aplication in 3 different touch, after several days the phone will vibrate but wont ring for incoming calls only. Just whant to let know!
ss

Aaron McCarthy said:
I have the FUZE and was missing a TON of calls and having even more dropped calls. The reason was because I was having a SIM card failure. Calling customer support they were able to fix it right away. Send the updated data the sim card needed and all I had to do was soft reset the phone and I was good to go. I havn't missed a call or had any dropped calls since. Before I was probably missing 5-10 percent of my calls and 80-90 percent of the ones I was getting would get dropped anywhere between 2-20 minutes into the conversation. I really bugger... My suggestion is to call your customer support and have them run a network test on your SIM which should take them all of 20 seconds to diagnose and fix the issue.. if that's it!
good luck!
Click to expand...
Click to collapse
it dint help me

try to delete sms from your inbox...too many sms in the inbox also coz this problem. try deleting all unwanted sms

vishalkishnani said:
try to delete sms from your inbox...too many sms in the inbox also coz this problem. try deleting all unwanted sms
Click to expand...
Click to collapse
i hav around 1000 sms in my inbox...i ll delete all...

vishalkishnani said:
try to delete sms from your inbox...too many sms in the inbox also coz this problem. try deleting all unwanted sms
Click to expand...
Click to collapse
i created one folder and moved all inbox messages...will that solve the issues?

damn....this issue is flooded all over internet.....and not a single solution....maybe no htc engineers has time to read issue ..busy seeling
i sod have checked and then brought htc...
Wondering why hic is not coming with the solutionsss...
All are quiet !!
Htc do somtething, else you will lose your reputation.

Related

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer
weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place
ah..... :shock:
Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred
I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?
Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.
It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

Tired of the Wizard losing calls...

I've been losing many calls with my Wizard. The callers tell me that my phone rings and rings but I do not answer. I have voicemail disabled. I don't know if I'm losing SMS also but I haven't noticed it yet.
Some strange things that happened to me:
1) I was playing Final burn and noticed the classic slow downs that you see when you're about to receive an SMS or when your phone is ringing, but the phone did not ring. I kept playing and when I got home my father told me he called me many times, and I am sure it was during the time I was playing. It seems the phone was receiving the call but for some reason it did not ring.
2) I was near some speakers and heard the classic interference buzzing noise you hear when you're about to receive a call or SMS, it was constant, but the phone did not ring. I then took the phone and placed it up the speakers to make sure it was my phone and sure it was because the noise increased. I then turned the phone on and after two seconds it started ringing. I answered and the caller told me the phone rang many times before I answered.
This seems to be a power saving issue... I'm using IPL 3.08, SPL 3.08, GSM 2.47.11, OS 2.18.7.8 (spanish). Provider is Telecom Personal here in Argentina.
It is very annoying to come somewhere and hear "Hey I called you and you did not answer!!!" or worst yet, "Hey I called you many times during the day and you did not answer!!!"
It is a problem on the phone for sure because the provider does not say my phone isn't available, it just rings and rings.
Does anybody know what can I try to solve this? It is very annoying!!
Many thanks in advance!
Try updating your radio rom. I had the same problem with an older Radio rom like 2.07 or something then changed it to the latest one for my country (UK) and it works fine now. If you still get problems flash back to the orginal rom designed for your device.
here is the latest 2.69 radio:
ftp://xda:[email protected]/Wizard/Radio_Roms/faria 02.69.11.rar
Many thanks for the link. I just updated the ROM and will be testing it from now on... hope it fixes the problem!!
Its common for anyone with a Burned ROM.
there are many threads on it. mainly Cingular having issues, but I guess your provider can have them too.
Check around the Wizard forums here
Hello,
I have also problems with it.
I have T-Mobile NL (The Netherlands).
Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!
When you say you "turn it on", what exactly do you mean?
Marton said:
Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!
Click to expand...
Click to collapse
Unless I'm missing something here, I think that's generally the way it works -- your phone has to be ON before it will ring.
I'm pretty sure there is a spanish WM6 ROM floating around...in the WM thread
I think what he meant by 'turn it on', is waking-up the phone from suspend/sleep mode. Read his first post, regarding the speaker-thing.
Anyway, I'm not sure about spanish ROM, but isn't it the most stable Radio is 2.19? I have read somewhere, that some of these newer version of radio has this problem.
least troublesome among the radio's is "2.19", so i suggest download it and test it out
Im using 2.25 radio which was included in wizard love. It works perfectly that i know of anyway i used to get calls that would ring for 2 rings then nothing and people said they called but no reply so i upgraded my radio rom and it was fine. Make sure you have a good signal aswell because if you only have one bar sometimes its not good enough to recieve a call.
With "turn it on" yes, I meant pressing the power button to wake up the phone. Of course I did not meant "turn it on" from a total off state. I'd have to wait for it to boot if I do that... and it takes around a minute so the call would be lost anyway
I'll try 2.19 with the hope it will solve it... will post the results after a few days...
Thanks to all!!!
I checked the FTP and noticed that there are two radio versions for 2.19: UK and NL. What's the difference between them? The size difference is big... 2.7mb vs 2.2mb. Telecom Personal works on 850/1900 so which one should I try?
Thanks!!
Marton
Any clues?
I've noticed that i dont get any calls when the gprs connection is alive and transferring data (check email/web etc.)... anyone else confirm this?
I don't use GPRS... I lose calls without using it.
I installed 2.19UK two days ago. I will test it for a few days to see if this version loses calls as well...
Well, after two weeks of testing, I am glad to say that I have had no reports of unanswered calls so I think my phone will live the rest of its life with 2.19UK.
Yieeeeeeeeeeeeee-Haw!!! Now I DO have a phone!!!

G4 Wizard - No Signal

I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!
similar problem
im almost having the same problem, mine goes from full bars to zero and back again while the cpu stays at 100% with no signal, yet somehow i can still get edge and connect to the net?
Have you tried flashing to a later radio version, like 2.71? It may solve your problems
ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?
pyrorob said:
ive tried 4 different radio versions.. it seems to me that the software that runs (service?) on the phone at startup that enables it to make voice calls keeps crashing and restarting and ive tried this on 5 different roms too and same result, it usually takes 5 - 10 soft resets, but it pops up and sometimes keeps crashing indefinitely and sometimes it eventually connects.. any ideas?
Click to expand...
Click to collapse
update: well ive been using the amp rom and for some reason the radios been working perfectly. so maybe thats somethin to try
davidcrowe88 said:
I have a G4 T-mobile Vario (Wizard) that doesn't want to perform any of its "phone" functions. i.e. no calls in/out or text messages etc. The phone itself is on and is showing a full signal but when you try make a call it will start dialing and almost instantaneously hang up again, occasionally with some beeps to imply the call has failed. Has anybody come across anything similar? As far as I know the unit hasn't taken any knocks and all other functions are working okay.
Any help would be appreciated
*Update* Even the GPRS works! I don't understand!
Click to expand...
Click to collapse
phone is blacklisted. imei banned
imei blacklisted?
Hi,
I am having the same problem as the first poster of this thread.
My phone is a T-Mobile Vario
SPL 2.021.0001
IPL 2.021.0001
Radio 02.19.11
Protocol version 4.1.13.09
Rom version 2.21.2.6 WWE
Rom Date 3/9/06
Basically, I have what appears to be full signal strength. I make a phone call and it says "dialing" then immediately says "Call Ended" with a 00.00 time for the call.
If the imei is blacklisted is there any way I can get it un-listed?
Or is there some other fix I can use to get it working?
Regards,
John
What is a Blacklistet IMEI? Is it a stolen Device?
G4 with no phone ability
Hi,
Still have the problem posted in my earlier post.
I have tried to contact T-Mobile here in the UK using the "contact us" page, rang the numbers - nothing!!! Their phone system does not work.
They have a phone number listed where you supposedly can register your phone as lost or stolen so they can blacklist it, but the phone number does not work! If you are on T-Mobile you supposedly can phone them using 150 but that doesn't work either! So I can't phone them to ask if my imei number is on their list and if so how I go about getting it removed.
(I bought the phone off e-bay last week, and guess what? The seller hasn't responded to my e-mails asking if he ever made any phone calls using this phone!)
So at present I have a semi BRICK, the PDA part works perfectly well, just the problem with the phone bit.
If anybody has any ideas about what I could / should do next regarding the phone, I would like to hear them!
Regards,
John
Have you tried flashing to a new ROM? Its unlikely that it will work, but perhaps it will solve your problem.

Phone doesn't ring most of the time

my friends always keep complaining me that i never pick up there calls, but most of the time my phone doesn't ring at all. One of my friend even confirmed me by calling my number in front of me, and my phone didn't ring.
what could be the problem. Plz Help!
Another related problem is that i sometimes receive the messages after 10 to 20 minutes of their delivery. And also after sending 3 to 4 messages, the new sent message stays into the sent box and gets delivered after i restart the phone.
Is this the phone problem or something else.
aashish_9601 said:
my friends always keep complaining me that i never pick up there calls, but most of the time my phone doesn't ring at all. One of my friend even confirmed me by calling my number in front of me, and my phone didn't ring.
what could be the problem. Plz Help!
Another related problem is that i sometimes receive the messages after 10 to 20 minutes of their delivery. And also after sending 3 to 4 messages, the new sent message stays into the sent box and gets delivered after i restart the phone.
Is this the phone problem or something else.
Click to expand...
Click to collapse
the sms problem is bugging me a lot when i use reliance sim card.Are u using reliance or any new operator ??????
and for the call problem try after doing a hard reset.
aashish_9601 said:
my friends always keep complaining me that i never pick up there calls, but most of the time my phone doesn't ring at all. One of my friend even confirmed me by calling my number in front of me, and my phone didn't ring.
what could be the problem. Plz Help!
Another related problem is that i sometimes receive the messages after 10 to 20 minutes of their delivery. And also after sending 3 to 4 messages, the new sent message stays into the sent box and gets delivered after i restart the phone.
Is this the phone problem or something else.
Click to expand...
Click to collapse
Who's your service provider?
I had the exact same issue with my airtel prepaid number and was not able to find any solution to it...i have changed now to Vodafone prepaid and it works like a charm..
PS : I had this problem not only with my HTC P3400 but also with my HTC Touch...and it vanished just like that after i switched to Vodafone postpaid.
Sorry for the late response
I am Using Airtel, Will changing the sim (i.e new sim of same no) help
Hey friends,,
i have also faced this problem of getting complaints from friends. They call me they get ring back But my phone doesn't rings at all & no miss call is recorded.
I am also using airtel prepaid.
regards,
jerin
any expert advice! experts!!
Same problem.....!!
Gene 100 has bugs in the current ROM radio....which is Default ....!!
but is can be solved once changed it from old rom to new....!!
u can find new rom and there guide in XDA.
Note :
Please reaD all the steps before flashing ur GEne..!!

problems recieving calls

has anyone had problems reciving calls lately,i've had a couple of people say they called me and showed me their phone but i had no missed calls or voicemails and these pepole have tmobile so it cant be a problem with one of the towers. I have the new 2.13 rom from htc and its been happening before i changed the rom,any thoughts.
did you do hard rest after updating rom?? usually do 2 for good measure
I have this problem too guys - I updated it and people keep saying that they call me but I don't receive anything. I have google voice installed for the voicemails and thats where everyone is reaching. they get to the voicemail but the rings never go to me.
jkiller122 said:
has anyone had problems reciving calls lately,i've had a couple of people say they called me and showed me their phone but i had no missed calls or voicemails and these pepole have tmobile so it cant be a problem with one of the towers. I have the new 2.13 rom from htc and its been happening before i changed the rom,any thoughts.
Click to expand...
Click to collapse
When you say it's been happening before updating the Rom, do you mean it happened with the stock Rom as well?
Maybe it's a hardware issue and not software. In any case, try changing your radio and see if that fixes the issue. Also, I've never had to do this myself, but I've heard that sometimes you may even have to change the rilphone.dll; but I would experiment with different radios first.
look at this thread for questions about changing your radio:
http://forum.xda-developers.com/showthread.php?t=611787
i have the same issue
worst of all my graduation was last week and it was happening then

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