Database Users

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer

weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:

what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.

pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place

ah..... :shock:

Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred

I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?

Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.

It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

Consistent dropped calls after 10-15 min on phone

I posted this a while back and never really received many responses so I am trying again....
I have a QTEK 9100 with the 2.4x ROM w/Cingular as my provider (I have tried many ROMS) and I can't seem to keep a phone conversation over 10 min. It just drops the call and the signal status icon shows an x.. like it is restarting or searching for a valid signal after the call drops. This is VERY consistent and happens no matter what my location is. If I put the SIM card in a Nokia phone I never have this issue so I know it is not the carrier. It is definately the QTEK. This is very frustrating and I was wondering if anyone has experienced this issue or if anyone has any suggestions on the cause. I have hard reset my device with so many ROM versions from the original 1.x to the latest 2.5 and everywhere in between and above including a beta 2.87 with the same result.
Also... I get many complaints that when people call me, their call goes right to voice mail when I never turn the phone off and I don't receive a missed call notification. I get a voice mail notification later if they leave one when the call never came through.
Any help or guidance is greatly appreciated.

Keith,
The only similar issue that I can recall is the one we are discussing at http://forum.xda-developers.com/viewtopic.php?t=53432&highlight=.
It's different in a number of respects though - in that you can keep calls past the 4 minute mark, and that it seems to be happening for you even with ROMS before 2.2. My thought is that you may have a defective unit - and you may want to consider returning it under warranty.
If you do a hard reset and don't install any applications at all - does it still reset after 10-15 minutes?

Cam,
Thanks for the reply. That is a very good suggestion and I will try it once I get the battery level above 50%. That is another thing... My battery drain is very severe and even with a replacement battery, I can't get one day use even without talking on the phone without recharging.
Thanks again for the response and suggestion.
BTW: If it is an application that is causing this, I must blame Microsoft for not protecting the phone portion of the device in some way.

sms with delay

Hi there, due to the fact that the search option doesn't work with less then 4 characters, i can't search for "sms".
But here's my real problem:
I've flashed different roms into my mda vario, after unlocking it. First the Molski.biz rom, then the last original t-mobile rom, but it was toooo slow, i've imediatly deleted it, en flashed the mr clean rom.
But in all roms i have some delay in recieving sms-messages.
Half the time they appear directly after they were sent by my friends, but sometimes i get them after a few hours. for example: it was sent at 15:00, and i received it at 17:30.
And sometimes i don't get any sms-messages, and after an soft-reset, i get 10 at one time, all delayed.
does anyone know what to do about it? or what causes it?
Regards,
Twan

i sometimes get this too though not often its usually when my phone loses signal and when it comes back into signal it wont recevie txt messages until i soft reset or send another txt out then ill get like 4 all at once lol.
Wizard isnt the best phone for txtin i must say as i send a good 1,000 txts a month and so far its poor.

Sounds like a network issue to me...
The network isn't registering the phone or something similar. For SMS the towers "push" the messages to the phone. Queuing them when they don't detect the phone on the network. If the phone is on the network and not getting the messages until it is reset and forced to re-acquire its signal than it is a network problem.
I've seen this problem on a few networks regardless of phone make and model.

I would agree with the above, its a provider issue not a phone issue.
I have a debate with Orange about 10 years ago about not getting text messeges when I loose and then regain service. I was told that when a text is sent to a phone that is off or lost a signal the message is stored until a set time has passed and then delivery is retried, thus getting all the messages at once. The way 'around' this is the disconnect the phone from the network and re-connect. This forces a scan of the message queues and again you will get all messages in one go.
I would assume going in to Flight Mode and back will do the same thing as a soft boot, but I have not tested this.

Okay,
so i could suggest it's not quitte an rom- or wizzard-issue, but a network-issue.
I also think going to flightmode and back will solve the problem. So we will hear from you if that's a solution?
I'm busy reflashing a new rom into my wizzard.

TwanS said:
I also think going to flightmode and back will solve the problem. So we will hear from you if that's a solution?
Click to expand...
Click to collapse
I would hope that as you seeing the problem that you could test this. I get all my texts on time (luckely) so I can't help you I am afraid, I can just share my thoughts.
Let us know how you get on.

bilbo_28 said:
I would hope that as you seeing the problem that you could test this. I get all my texts on time (luckely) so I can't help you I am afraid, I can just share my thoughts.
Let us know how you get on.
Click to expand...
Click to collapse
I've tried, but now there's nobody who has sent me an sms
ghehe, i'll wait....
but i do think it will work.
i'll keep you posted

This is happening to me all of a sudden and its not a network issue. I have 4 phones on my account and i texted between all of them and only my phone won't get the messages UNLESS I reboot my phone or use smartskey to close a window.
Here is the strange part, when a text message is sent to my phone, the screen turns on, but doesn't show the message pop.
Is smartskey blocking it?
Also, closing a window by clicking on the X also kicks the message to come through

Tired of the Wizard losing calls...

I've been losing many calls with my Wizard. The callers tell me that my phone rings and rings but I do not answer. I have voicemail disabled. I don't know if I'm losing SMS also but I haven't noticed it yet.
Some strange things that happened to me:
1) I was playing Final burn and noticed the classic slow downs that you see when you're about to receive an SMS or when your phone is ringing, but the phone did not ring. I kept playing and when I got home my father told me he called me many times, and I am sure it was during the time I was playing. It seems the phone was receiving the call but for some reason it did not ring.
2) I was near some speakers and heard the classic interference buzzing noise you hear when you're about to receive a call or SMS, it was constant, but the phone did not ring. I then took the phone and placed it up the speakers to make sure it was my phone and sure it was because the noise increased. I then turned the phone on and after two seconds it started ringing. I answered and the caller told me the phone rang many times before I answered.
This seems to be a power saving issue... I'm using IPL 3.08, SPL 3.08, GSM 2.47.11, OS 2.18.7.8 (spanish). Provider is Telecom Personal here in Argentina.
It is very annoying to come somewhere and hear "Hey I called you and you did not answer!!!" or worst yet, "Hey I called you many times during the day and you did not answer!!!"
It is a problem on the phone for sure because the provider does not say my phone isn't available, it just rings and rings.
Does anybody know what can I try to solve this? It is very annoying!!
Many thanks in advance!

Try updating your radio rom. I had the same problem with an older Radio rom like 2.07 or something then changed it to the latest one for my country (UK) and it works fine now. If you still get problems flash back to the orginal rom designed for your device.
here is the latest 2.69 radio:
ftp://xda:[email protected]/Wizard/Radio_Roms/faria 02.69.11.rar

Many thanks for the link. I just updated the ROM and will be testing it from now on... hope it fixes the problem!!

Its common for anyone with a Burned ROM.
there are many threads on it. mainly Cingular having issues, but I guess your provider can have them too.
Check around the Wizard forums here

Hello,
I have also problems with it.
I have T-Mobile NL (The Netherlands).

Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!

When you say you "turn it on", what exactly do you mean?

Marton said:
Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!
Click to expand...
Click to collapse
Unless I'm missing something here, I think that's generally the way it works -- your phone has to be ON before it will ring.

I'm pretty sure there is a spanish WM6 ROM floating around...in the WM thread

I think what he meant by 'turn it on', is waking-up the phone from suspend/sleep mode. Read his first post, regarding the speaker-thing.
Anyway, I'm not sure about spanish ROM, but isn't it the most stable Radio is 2.19? I have read somewhere, that some of these newer version of radio has this problem.

least troublesome among the radio's is "2.19", so i suggest download it and test it out

Im using 2.25 radio which was included in wizard love. It works perfectly that i know of anyway i used to get calls that would ring for 2 rings then nothing and people said they called but no reply so i upgraded my radio rom and it was fine. Make sure you have a good signal aswell because if you only have one bar sometimes its not good enough to recieve a call.

With "turn it on" yes, I meant pressing the power button to wake up the phone. Of course I did not meant "turn it on" from a total off state. I'd have to wait for it to boot if I do that... and it takes around a minute so the call would be lost anyway
I'll try 2.19 with the hope it will solve it... will post the results after a few days...
Thanks to all!!!

I checked the FTP and noticed that there are two radio versions for 2.19: UK and NL. What's the difference between them? The size difference is big... 2.7mb vs 2.2mb. Telecom Personal works on 850/1900 so which one should I try?
Thanks!!
Marton

Any clues?

I've noticed that i dont get any calls when the gprs connection is alive and transferring data (check email/web etc.)... anyone else confirm this?

I don't use GPRS... I lose calls without using it.
I installed 2.19UK two days ago. I will test it for a few days to see if this version loses calls as well...

Well, after two weeks of testing, I am glad to say that I have had no reports of unanswered calls so I think my phone will live the rest of its life with 2.19UK.
Yieeeeeeeeeeeeee-Haw!!! Now I DO have a phone!!!

Can't make calls & won't hang up (HD2/leo)

Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.

Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.

Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.

Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.

Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..

Same problem here, hope it gets fixed someday

same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..

Do any of you use BSB tweeks?

steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48

hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"

it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?

steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks

I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while

Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S

If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.

can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.

I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...

You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.