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Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer
weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place
ah..... :shock:
Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred
I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?
Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.
It can't have anything to with the sim card as I'm having this problem with a brand new sim card.
Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards
Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.
Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...
I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.
I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards
Inherent
If you have an SD card inserted try removing it and see if the problem persist.
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.
I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards
I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!
I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...
Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...
Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.
im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?
I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500
a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks
I am having this issue when calls get to the 8 minute mark I loose signal and the call disconnects then I get the signal back in 15 seconds. this tends to happen in every 2 out of 3 calls and in between the 8 to 10 min mark. any body else having similar issues.
I have the following upgrades
tmobile rom 2.17
agile messenger
smartskey
omapclock
gprs alwas connect tweak
Same problem experienced !
Is that a BUG ??...
I have started having this problem as well, but did not notice if the occurrances are at the 8 minute mark.
I assumed it was the Cingular network. Maybe not???
i had the same problem, however since i upgraded my rom the problem seems to have resolved itself (i dont regularly make 8min+ calls though so cant guarantee this will fix the problem)
are u guys using direct push. i am thinking it is when the data part of the radio tries to download while during the call. it causes it to crash. if i turn off direct push i no longer have the problem. how about u guys.
darcwun said:
I am having this issue when calls get to the 8 minute mark I loose signal and the call disconnects then I get the signal back in 15 seconds. this tends to happen in every 2 out of 3 calls and in between the 8 to 10 min mark. any body else having similar issues.
Click to expand...
Click to collapse
I don't have this problem but I have a thought that it might be due to heat. Do you have the screen on while making the call? I always turn mine off as I hit the send key.
As I say its just a thought, but the heat from your face added to the the device plus the display on may be over heating it causing it to cut out?
I had this problem after upgrading to the first AKU2.2 ROM that summiter put out.
After upgrading to the most recent version (the one he's calling the BETA), the problem has resolved itself.
this is getting to be a persistent and irritating problem . I have uninstalled all third party software but problem continues . my screen turns off at 30 sec so that should be ok. I will try to upgrade or degrade the rom. also switching of push sounds like a good idea but I was hopping the phone would be smart enough to do that on its own I like push.
Ignore my previous message - the newest beta from Summiter is even worse.
I'm going back to 2.17
When I saw this post, I at least felt that I was not losing my mind. I have had the 8 - 10 minute disconnect/drop for a couple of months. Luckily, most of the folks on the other end thought it was their phone. Now I'm a bit concerned since it appears others are experiencing the same issue. I am also on the 2.17.7.2 ROM version, and have the EDGE service pulling all the time.
grinny11 might be on to it. The autd heartbeat timeout for direct push is 8 minutes IIRC. Anybody not using direct push having this issue? Those who do: does turning off direct push before a long call correct this?
I haven't noticed the issue, but I'm rarely (if ever) on my cellphone > 8 minutes.
i have resolved my problem. Agile was the culprit. it was able to connect to the edge network even when a call was in process leading to a disconnect. now i just stop agile before making a call.
i really wish they would resolve this issue. i downgraded the radio rom once to 1.8 and i had less problems with dropped calls but still had a few. hopefully they will figure it out.
just realized that I have the same problem. Official Vodafone Germany 2.21 ROM, lotsa Software installed. though I don't know if it's 8min when it drops. What I noticed: I've been sitting in an area with 4 bars reception, had the call, then the call dropped with a silent "krk", and when I looked at the phone I had zero reception, the blinking LED was off also. After a few secs the LED would start to blink again, and reception went up to 4 bars again.
Very weird...
Lars
Another one with the same problem!
I have started having the problem after overclocking my phone, so maybe this could be the cause?
I have no Agile, nor any GPRS active at any time.
What about the others who have the problem?
Have you overclocked your phone?
Recently i have started using 4smarthone push service. This happens with me too, though i am not sure of the time mark. But isnt there any other way where we can set the Wizard NOT to connect to EDGE while a call is in progress? While turning off these sevices is ok before making acall, but what happens when we receive a call?
Peace
Same Problem
I lose all service when it happens, so for me it is not trying to dial out, just ... for service.
I keep getting calls that drop the second I hit the answer key. I'm using the latest Cingular based firmware for my 8525. Is anyone else experiencing this? I'm trying to determine if it is one of my installed apps or a problem with the phone itself. Thing is I have no apps that are meant to handle calls or VM so if other users are experiencing this please post.
I am not having this problem, 1st I've heard of anyone dropping calls instantly.
Were you located, I'm in chicago and know 4 other with the 8525 without any dropped calls.
NJ. I've been on the Cingular network for a few years now. I had an MPX220 before this.
In my opinion it may come from the magnet of the default case; give some try without it.
yeah, I've had it happen to me too. Interesdtingly, it didn't seem limited to my TyTN either. I had it on my 8125. Seems to happen most often when I answer using the softkeys instead of just pressing the green phone icon.
hmm. im not really sure which i answer the phone, both if im not wrong. I'll have to keep my eye out for that.
I was having a similar problem that turned out to be my case hitting the buttons as I pulled the phone out. I switched to a seidio clip case and it hasn't happened since.
there was a slight delay, so it actually disconnected about the time I hit the button. sometimes the call would answer instead of dropping, depending on which button was hit.
Same Problem on Vodafone
I bought 2 V1605s (tytn) 2 months ago for my business. I seem to have the exact same problem on both phones - about 20-30% of calls have this issue. Scenario is as follows:
Phone rings, after any amount of time Answer with either the green button or the soft keys and the call dies. The other party is routed to Voicemail at that time. While this problem is present I sometimes get a problem where I can't initiate a call - get an error that Cannont make an outgoing call due to lack of signal.
I have seen some suggestions that this (or similar problems) can happen when you are going into and out of coverage blackspots. My work and home areas both have blackspots, so it seems to fit with this.
Only solution I have found is a soft reset. I have tried the following:
- Set band selection to Manual - didn't work
- Set UMTS/GSM to GSM only - didn't work
- Do a hard reset (wiping data and other installed programs) - didn't work
- Make sure that all other applications are closed properly through task Manager (especially data-using ones) - Trying now - no results.
I'd appreciate any suggestions as I need this sorted - no matter how good this phone is as a PDA, I can't tolerate losing 30% of my incoming calls!
I've had similar issues. Last couple of days have been worse than others.
I am beginning to consider an alternate carrier -- the big V is better in and around NYC from what I understand
Hello,
This doesn't always happen, but i have had my phone in one hand and i have been calling it with my home phone in the other hand and it goes straight to voice-mail even though i have full/plenty of signal! It seems to happen more consistently when the phone is asleep, but does occasionally happen with the screen on. This appears random, but happens A LOT! My girlfriend has given up calling me because she is fed up of hearing my voicemail!
This problem DOES NOT EXIST when im just booted in WinMo, only happens after i boot into android. I have checked this lots to rule out a lot of problems. However, in case it helps i am on O2 UK.
I have followed all the FAQ's and other info for clean installs and how to keep everything working, but just cant seem to shake this one problem!
This problem has happened consistently using different builds from different chefs. I am using the 2.15.50.14 radio ROM and the latest NRG WinMo ROM (have tried a couple but doesnt seem to affect my android!)
I have tried searching, but cant find anything specific to Android booting on Winmo to do with this problem.
Can you help me?!
Thanks,
Max
Please somebody help me, this is a serious problem, after all, a phones first and foremost feature should be a phone!
Try flashing a new radio onto the phone
Go back to an older radio? I'll give it a shot
Thanks
Flashing a new radio has made no difference Someone must have an answer! As odd as this sounds, i think the phone doesnt show the calls when the screen is on... havnt tested this theory much though...
I've had the same problem no matter if it's an SD build or a NAND rom. It's like when the phone goes in standby it just loses service or something. It NEVER happens when I have it set only on Edge though. It's weird! I guess it's a good think I don't answer the phone most the time anyways.
This is still happening on different radios and roms. I have also noticed that occasionally i have full signal but when i try to do anything online i get a connection error message, also i am unable to send any messages, handcent sms goes crazy thinking that i have signal but being unable to send the message giving me about 5 notifications per unsent text, imagine what happens when i send out a group text....!
This is not a huge issue on the net, which must mean theres a fix or everybody would be having this?
Whats different about my circumstances?!
Again, to reiterate, i have absolutely no problems on WinMo.
i used to get this a fair bit with certain radios on wm roms, stock and cooked, still do occasionally, , i have a very weak reception spot in my house, and if i sit there for too long it does it. I can walk back upstairs (great signal) but it continues to show 1 bar, and calls go to vm.
The only thing that ever worked for me was changing the radio. i have it down to two that very rarely do it, 2.07.50 and 2.11.50.
I also started using a toggle to keep 3g off unless i was using it, i think it is possibly triggered by auto switching gsm/3g/gsm/3g/gsm/3g.
I had one today .. missed call .. Didn't show up on the phone.
I had one today .. missed call .. Didn't show up on the phone.
Only way I knew someone had called .. was they left a VM.
However 99% of my callers never leave a VM.
( Mostly Cause I Tell them Not to! lol )
Because I always see the missed calls and call them back!
Really would like to find a fix ..
I use my phone for Biz and if I miss a call that could me $$$ out of my pocket!
Maybe the Devs Can Figure it out
I have also had this problem with both sd and nand android. Not sure if it happened with winmo, never known of it happening with winmo. But I too have called from house phone to my cell and the call doesn't show up on my cell, and when I check the cell, I have a signal. It's always been in standby when it happens afaik. The only reason I know it happens often is because my girlfriend will tell me that she's called a couple times and my phone wouldn't show it. I figured it must be a problem with T-mobile or something, but hearing that other people have this problem with android, it makes me wonder what the real issue is. I'm gonna be playing around with wp7 now in addition to android, so I'll try to see if I have this problem with wp7. I actually usually have people call my google voice number now, which transfers the calls to my cell and my house, and then google voice lets me know if i miss a call, so this way I know for sure if I miss a call.
Similar issue... possibly a build problem?
I've had this occur on some builds of Android too. I didn't use WinMo long enough to make a comparison. Does it occur more when you are in a weak signal area? Most of the times it has happened to me, I have been sitting with the phone in my pocket, and I think the reception might not be the best.
switching to a NAND ROM seems to have fixed my problem for now! Shame that didnt work for you.
Yeah please let us know if it exists in WP7. No idea how to use google voice, maybe i should check it out!