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I've been losing many calls with my Wizard. The callers tell me that my phone rings and rings but I do not answer. I have voicemail disabled. I don't know if I'm losing SMS also but I haven't noticed it yet.
Some strange things that happened to me:
1) I was playing Final burn and noticed the classic slow downs that you see when you're about to receive an SMS or when your phone is ringing, but the phone did not ring. I kept playing and when I got home my father told me he called me many times, and I am sure it was during the time I was playing. It seems the phone was receiving the call but for some reason it did not ring.
2) I was near some speakers and heard the classic interference buzzing noise you hear when you're about to receive a call or SMS, it was constant, but the phone did not ring. I then took the phone and placed it up the speakers to make sure it was my phone and sure it was because the noise increased. I then turned the phone on and after two seconds it started ringing. I answered and the caller told me the phone rang many times before I answered.
This seems to be a power saving issue... I'm using IPL 3.08, SPL 3.08, GSM 2.47.11, OS 2.18.7.8 (spanish). Provider is Telecom Personal here in Argentina.
It is very annoying to come somewhere and hear "Hey I called you and you did not answer!!!" or worst yet, "Hey I called you many times during the day and you did not answer!!!"
It is a problem on the phone for sure because the provider does not say my phone isn't available, it just rings and rings.
Does anybody know what can I try to solve this? It is very annoying!!
Many thanks in advance!
Try updating your radio rom. I had the same problem with an older Radio rom like 2.07 or something then changed it to the latest one for my country (UK) and it works fine now. If you still get problems flash back to the orginal rom designed for your device.
here is the latest 2.69 radio:
ftp://xda:[email protected]/Wizard/Radio_Roms/faria 02.69.11.rar
Many thanks for the link. I just updated the ROM and will be testing it from now on... hope it fixes the problem!!
Its common for anyone with a Burned ROM.
there are many threads on it. mainly Cingular having issues, but I guess your provider can have them too.
Check around the Wizard forums here
Hello,
I have also problems with it.
I have T-Mobile NL (The Netherlands).
Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!
When you say you "turn it on", what exactly do you mean?
Marton said:
Still losing calls with 2.69.11...
Today, a friend of mine called me home and said "Hey I'm calling you to your cellphone and you don't answer!". I told him "Hmm please call me right now". He put the speakerphone and I heard through the land line that the phone was calling, but my phone did not ring. I turned it on and voila... it started ringing and I could accept the call. THIS IS VERY VERY VERY VERY VERY ANNOYING!!!!!!!!
Any clues, anyone??????? Should I try WM6? I don't want to reinstall my programs!! And there's no spanish version of WM6!! I'd hate to do that!!
Maybe I can try with a lower version of the radio??
Thanks!!
Click to expand...
Click to collapse
Unless I'm missing something here, I think that's generally the way it works -- your phone has to be ON before it will ring.
I'm pretty sure there is a spanish WM6 ROM floating around...in the WM thread
I think what he meant by 'turn it on', is waking-up the phone from suspend/sleep mode. Read his first post, regarding the speaker-thing.
Anyway, I'm not sure about spanish ROM, but isn't it the most stable Radio is 2.19? I have read somewhere, that some of these newer version of radio has this problem.
least troublesome among the radio's is "2.19", so i suggest download it and test it out
Im using 2.25 radio which was included in wizard love. It works perfectly that i know of anyway i used to get calls that would ring for 2 rings then nothing and people said they called but no reply so i upgraded my radio rom and it was fine. Make sure you have a good signal aswell because if you only have one bar sometimes its not good enough to recieve a call.
With "turn it on" yes, I meant pressing the power button to wake up the phone. Of course I did not meant "turn it on" from a total off state. I'd have to wait for it to boot if I do that... and it takes around a minute so the call would be lost anyway
I'll try 2.19 with the hope it will solve it... will post the results after a few days...
Thanks to all!!!
I checked the FTP and noticed that there are two radio versions for 2.19: UK and NL. What's the difference between them? The size difference is big... 2.7mb vs 2.2mb. Telecom Personal works on 850/1900 so which one should I try?
Thanks!!
Marton
Any clues?
I've noticed that i dont get any calls when the gprs connection is alive and transferring data (check email/web etc.)... anyone else confirm this?
I don't use GPRS... I lose calls without using it.
I installed 2.19UK two days ago. I will test it for a few days to see if this version loses calls as well...
Well, after two weeks of testing, I am glad to say that I have had no reports of unanswered calls so I think my phone will live the rest of its life with 2.19UK.
Yieeeeeeeeeeeeee-Haw!!! Now I DO have a phone!!!
hello everyone, I just got the Mogul and Im getting a bunch of missing calls, I found out that whenever the device is powered off (external or battery) I dont receive any calls, I know the phone is ON because the led is blinking but no calls as soon I turn power ON with side button I get the ntification of missed call, is there any setup Im missing or this is a defective phone?
I have treo as well, even the power off, when someone calls everything light up and it rings.
Edit: Never mind the soft reset fixed it, sorry you can delete this thread.
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
dragon_76 said:
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
Click to expand...
Click to collapse
Bad advice. It's a WM problem, not a Sprint problem as evidenced by a soft reset fixing it.
Yes because everyone knows after a soft reset that there's no way your network will change.
I know that in pigfucker land where you live there's only one cell tower, but in real cities there's multiple towers for multiple carriers. Call ************* Sprint and they will tell you the same thing I did. Turn off roaming and your calls won't go straight to voicemail. Sprint has this problem with A LOT of their phones and that's how they solve it.
you dont have to be so angry about it.
HAHA!
He's got a point. Just because a softreset fixed it this time doesn't mean its a device issue. This has happened with other phones (even non-smart devices) as well. A power cycle usually resets your service with the towers.
Couldn't help but post a reply
After reading the posts, I am still not sure if I understand the problem. Is pigfuckerland the only place where this is happening. Since I do not live in pigfuckerland, would I expect that the Sprint tower problem will not occur where I live. Please be more specific in your posts as I would like to avoid pigfuckerland on my travels. I have attempted to look up pigfuckerland in Google Maps, but did not locate it there. Will try using Wikipedia next to see if a post regarding pigfuckerland has made it online. Thanks for any and all information in advance on pigfuckerland that you are able to provide.
Dragon_76 = dicksucking moron for listening to Sprint and repeating what some CS rep told her
I would recommend you change the call ringer pulling setting from the default 5sec or something lower.
If a caller don't call long enough, you might miss a call.
Having a lot of problems
I'm also having the same problem with my Mogul, but I don't think soft reseting the phone fixes anything, it might fix it but only for a day or so. There has to be an explanation for this issue but I need a solution because it's driving me crazy. In average, I'm missing 2 calls per day and that's frustrating. This problem didn't start happening when I first got the phone, it was after a month or so that it began to happen. I'm not sure if there's an application that I installed that's causing this. First I blamed it on psShutXp, then on WMP because I started using it when I bought a bluetooth headphone, or my 8gb sdhc memory card that I recently bought. Whatever the problem is I need to know please!!!!!!!!!
What Radio ROM are you running? I had such problems with the Telus P4000 which is the HTC PPC-6800 or Sprint Mogul. I am currently running 2.06D and it's great the unit came with 1.32 originally, tried 1.40 and 1.47.01. 1.47.01 wasn't bad but not great, had some luck with 2.13 but found 2.06D to work best. I am interested in the latest rom which here which enables REV A, this may help too.
Hey Duck,
try doing this. I think that was happening to me too when i first got my phone. it is going into like a hibernation mode and like a computer's hard drive it is suspending itself til you wake it up. try going into settings/system/ power management or the battery icon. In there go to advanced and make sure that you unmark the two check boxes cuz you obviously dont want the unit to turn off. I hope this works for you.
A friend of mine had this same problem on his P4000. He changed the settings on his phone so that the screen never turns off. When I found out I told him that was a rediculous solution...he told me a CSR told him it was a fix. I convinced him to do a hard reset and it has fixed the problem. If it didn't, I was going to get him to DOA his phone. Try hard resetting...see what happens.
LOL at you people replying to a post from MAY 2007, 4 rom upgrades later toooooo funny
I'm Having the Same Problem
I live in Puerto Rico a US Island 100X35 and hare we have worlds largest collections of antennas per square mile... I is no a problem antennas....
I have the new Sprint ROM I hard reset the Phone and it works for a Day or so without having any app installed on it... and the problem persist... lot of misscalls and some times no voicemail notifications or miss calls notifications
I read a lot and have a lot of hard times with ****ING MORONS in sprint and the have this strange ****ING useless database with most common problems that the only problems reported are with Java and with Bluetooth so after a lot of reading I found some articles about people saying that they ware trying to make some changes to the Bluetooth and they start having problems with calls notifications... Ummmm Java and Bluetooth may be part of the problems when my phone works better is when I have no Headset and when have no Java appz but Hey is a ****ING PDA Phone I want to use Bluetooth... and Java...
What ever it is the problem I don't Know but is someone really know let me know and please **** Sprint and **** Microsoft jejejeje sorry But I think sprint programmers are a bunch of incompetents in a partnership with the Morons of microsoft... and HTC making thinks without thinks about a simple thing (BUG FREE, LOTS OF TESTING, and SOFTWARE and HARDWARE INTEGRATION)
That is what makes Linux what Linux is GPL good Hardware, Testing and Good Integration....
Bluetooth Problems
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Testing and More [email protected]#*ing Testing
jrobertiko said:
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Click to expand...
Click to collapse
Ok I'm Testing for obligation the New (not even Alpha ROM 3.16.651.0) becuse I cant go back to my old ROM I don't Know why but That is not the thing The thing is that I have stop using My Bluetooth because I left it in a friends house and I have seen that I'm having very less problems with The lost Calls... I don't Know Some say it is Sprint Problems, Some Say Windows Problems some say Active Sync Problems.... I personally thinks a little bit of everything....
For now I'm having less problems now that I'm not using the headset...
Just realized I posted this in the upgrade section, should have gone here.
My Wizard (G3 running TNT WM6.1) all of a sudden does not receive incoming calls. There was a period for a while where I did receive most calls but would miss one occasionally, for unknown reasons. Now it seems that I miss all calls. I'll be getting 4 bars of reception, can make very clear outgoing calls, but when I test call from another phone, the Wizard never rings at all. If I call in to check voicemail, it will say that I have a few, but no notification ever pops up or ring to tell me I had a missed call or a voicemail.
What should I try to remedy this situation?
I had the same problem. wouldn't get incoming calls until I rebooted the phone. try upgrading your radio to 2.71..I did that last week and haven't had the problem since (so far at least!)
Upgrade the Radio Rom to either 2.47.11 or 2.71.11,hope it'll solve this problem.
did it work? i have the same problem..
I had these problems also and the only radio that worked for me is 2.19.11. All of the newer versions caused me problems.
joemanb said:
I had these problems also and the only radio that worked for me is 2.19.11. All of the newer versions caused me problems.
Click to expand...
Click to collapse
Same here. 2.19.11 saved the day.
Guys
I own HTC-touch since last November...for the last few months i am facing a big problem...Sometimes I am not able to get the calls on my phone ...Callers can hear that my phone is ringing (they can hear the caller tune)..But no incoming calls will be shown in my phone..Phone will be idle...I dont know the what the problem is...
I changed ROM and checked again...hard resetted the phone...still the problem is there...
It happens often...not always..(hope its not problem with network issues..I am not getting the issue with my nokia phone)
what to do guys??????????
appoos said:
Guys
I own HTC-touch since last November...for the last few months i am facing a big problem...Sometimes I am not able to get the calls on my phone ...Callers can hear that my phone is ringing (they can hear the caller tune)..But no incoming calls will be shown in my phone..Phone will be idle...I dont know the what the problem is...
I changed ROM and checked again...hard resetted the phone...still the problem is there...
It happens often...not always..(hope its not problem with network issues..I am not getting the issue with my nokia phone)
what to do guys??????????
Click to expand...
Click to collapse
Same here man, it's been happening since last few days...the call at the other end cuts after a few rings but i don't get anything on my cellphone. I'm using onyx rom. I'll try today by changing the rom as i think it is the problem with his rom 4.16 .
I hope the problem goes away.
I used to get the problem a lot with my Cruise no matter what radio I used. Also on my Diamond earlier on. But have never had the problem on my Touch.
I'd suggest trying to downgrade/upgrade your Radio rom to a different version (or even the system rom), hopefully that'll fix the problem, if not. It could always be an actual hardware issue, might need to use that warranty.
lemme downgrade the ROM...coz..i m using the latest versions
I have the FUZE and was missing a TON of calls and having even more dropped calls. The reason was because I was having a SIM card failure. Calling customer support they were able to fix it right away. Send the updated data the sim card needed and all I had to do was soft reset the phone and I was good to go. I havn't missed a call or had any dropped calls since. Before I was probably missing 5-10 percent of my calls and 80-90 percent of the ones I was getting would get dropped anywhere between 2-20 minutes into the conversation. I really bugger... My suggestion is to call your customer support and have them run a network test on your SIM which should take them all of 20 seconds to diagnose and fix the issue.. if that's it!
good luck!
@appoos : have you tried upgrading your radio rom to ur current custom rom.. 3.21.90 is the best in my opinion n most ppl aswel! give it a try.. hope it'd help out!!
@rj*n said:
@appoos : have you tried upgrading your radio rom to ur current custom rom.. 3.21.90 is the best in my opinion n most ppl aswel! give it a try.. hope it'd help out!!
Click to expand...
Click to collapse
Thanks man for the info..
Upgrading to my current custom rom means what?I didnt get u.
please see my device info :
Operator version: Onyx Jr. 4.2
ROM Version : 3.07.720.03 WWE
RADIO Version: 02.93.90
Protocol Version: 4.1.13.42
wer i can get 3.21.90 ROM?
Aaron McCarthy said:
I have the FUZE and was missing a TON of calls and having even more dropped calls. The reason was because I was having a SIM card failure. Calling customer support they were able to fix it right away. Send the updated data the sim card needed and all I had to do was soft reset the phone and I was good to go. I havn't missed a call or had any dropped calls since. Before I was probably missing 5-10 percent of my calls and 80-90 percent of the ones I was getting would get dropped anywhere between 2-20 minutes into the conversation. I really bugger... My suggestion is to call your customer support and have them run a network test on your SIM which should take them all of 20 seconds to diagnose and fix the issue.. if that's it!
good luck!
Click to expand...
Click to collapse
Thanks Aaron..
I will try this...was a good suggestion
hello! I have an htc touch from sprint, and after changing my phone about 5 times now, I discover one big problem with the ringer. After downloading sprint picture mail aplication in 3 different touch, after several days the phone will vibrate but wont ring for incoming calls only. Just whant to let know!
ss
Aaron McCarthy said:
I have the FUZE and was missing a TON of calls and having even more dropped calls. The reason was because I was having a SIM card failure. Calling customer support they were able to fix it right away. Send the updated data the sim card needed and all I had to do was soft reset the phone and I was good to go. I havn't missed a call or had any dropped calls since. Before I was probably missing 5-10 percent of my calls and 80-90 percent of the ones I was getting would get dropped anywhere between 2-20 minutes into the conversation. I really bugger... My suggestion is to call your customer support and have them run a network test on your SIM which should take them all of 20 seconds to diagnose and fix the issue.. if that's it!
good luck!
Click to expand...
Click to collapse
it dint help me
try to delete sms from your inbox...too many sms in the inbox also coz this problem. try deleting all unwanted sms
vishalkishnani said:
try to delete sms from your inbox...too many sms in the inbox also coz this problem. try deleting all unwanted sms
Click to expand...
Click to collapse
i hav around 1000 sms in my inbox...i ll delete all...
vishalkishnani said:
try to delete sms from your inbox...too many sms in the inbox also coz this problem. try deleting all unwanted sms
Click to expand...
Click to collapse
i created one folder and moved all inbox messages...will that solve the issues?
damn....this issue is flooded all over internet.....and not a single solution....maybe no htc engineers has time to read issue ..busy seeling
i sod have checked and then brought htc...
Wondering why hic is not coming with the solutionsss...
All are quiet !!
Htc do somtething, else you will lose your reputation.
Hello,
This doesn't always happen, but i have had my phone in one hand and i have been calling it with my home phone in the other hand and it goes straight to voice-mail even though i have full/plenty of signal! It seems to happen more consistently when the phone is asleep, but does occasionally happen with the screen on. This appears random, but happens A LOT! My girlfriend has given up calling me because she is fed up of hearing my voicemail!
This problem DOES NOT EXIST when im just booted in WinMo, only happens after i boot into android. I have checked this lots to rule out a lot of problems. However, in case it helps i am on O2 UK.
I have followed all the FAQ's and other info for clean installs and how to keep everything working, but just cant seem to shake this one problem!
This problem has happened consistently using different builds from different chefs. I am using the 2.15.50.14 radio ROM and the latest NRG WinMo ROM (have tried a couple but doesnt seem to affect my android!)
I have tried searching, but cant find anything specific to Android booting on Winmo to do with this problem.
Can you help me?!
Thanks,
Max
Please somebody help me, this is a serious problem, after all, a phones first and foremost feature should be a phone!
Try flashing a new radio onto the phone
Go back to an older radio? I'll give it a shot
Thanks
Flashing a new radio has made no difference Someone must have an answer! As odd as this sounds, i think the phone doesnt show the calls when the screen is on... havnt tested this theory much though...
I've had the same problem no matter if it's an SD build or a NAND rom. It's like when the phone goes in standby it just loses service or something. It NEVER happens when I have it set only on Edge though. It's weird! I guess it's a good think I don't answer the phone most the time anyways.
This is still happening on different radios and roms. I have also noticed that occasionally i have full signal but when i try to do anything online i get a connection error message, also i am unable to send any messages, handcent sms goes crazy thinking that i have signal but being unable to send the message giving me about 5 notifications per unsent text, imagine what happens when i send out a group text....!
This is not a huge issue on the net, which must mean theres a fix or everybody would be having this?
Whats different about my circumstances?!
Again, to reiterate, i have absolutely no problems on WinMo.
i used to get this a fair bit with certain radios on wm roms, stock and cooked, still do occasionally, , i have a very weak reception spot in my house, and if i sit there for too long it does it. I can walk back upstairs (great signal) but it continues to show 1 bar, and calls go to vm.
The only thing that ever worked for me was changing the radio. i have it down to two that very rarely do it, 2.07.50 and 2.11.50.
I also started using a toggle to keep 3g off unless i was using it, i think it is possibly triggered by auto switching gsm/3g/gsm/3g/gsm/3g.
I had one today .. missed call .. Didn't show up on the phone.
I had one today .. missed call .. Didn't show up on the phone.
Only way I knew someone had called .. was they left a VM.
However 99% of my callers never leave a VM.
( Mostly Cause I Tell them Not to! lol )
Because I always see the missed calls and call them back!
Really would like to find a fix ..
I use my phone for Biz and if I miss a call that could me $$$ out of my pocket!
Maybe the Devs Can Figure it out
I have also had this problem with both sd and nand android. Not sure if it happened with winmo, never known of it happening with winmo. But I too have called from house phone to my cell and the call doesn't show up on my cell, and when I check the cell, I have a signal. It's always been in standby when it happens afaik. The only reason I know it happens often is because my girlfriend will tell me that she's called a couple times and my phone wouldn't show it. I figured it must be a problem with T-mobile or something, but hearing that other people have this problem with android, it makes me wonder what the real issue is. I'm gonna be playing around with wp7 now in addition to android, so I'll try to see if I have this problem with wp7. I actually usually have people call my google voice number now, which transfers the calls to my cell and my house, and then google voice lets me know if i miss a call, so this way I know for sure if I miss a call.
Similar issue... possibly a build problem?
I've had this occur on some builds of Android too. I didn't use WinMo long enough to make a comparison. Does it occur more when you are in a weak signal area? Most of the times it has happened to me, I have been sitting with the phone in my pocket, and I think the reception might not be the best.
switching to a NAND ROM seems to have fixed my problem for now! Shame that didnt work for you.
Yeah please let us know if it exists in WP7. No idea how to use google voice, maybe i should check it out!