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Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Hey I am running the stock windows mobile 6.1 from sprint because I just got a replacement but I have always noticed that when i type a message, the letters always lag and it takes about 2 seconds for the phone to finally catch up. is there any solution for this problem out there because there was for the tilt but I tried that solution and it made things worse. any help would be appreciated.
I'd like an answer to that too.
That Makes Three Of Us And I Have To Say Its Pretty Darn Annoying!
From what I can tell this is just a problem with the hardware keyboard that has no fix (to the best of my knowledge)
actually not....
its not a problem with the hardware as it doesnt do this in the old 6.0 stock rom and when you hard reset then its normal and doesnt lag till a couple days later. I just flashed KAOS mogul rom from smartphonejunkie and it doesnt really do that at all. So there is something in the software definitely
Hi,
I'm having an issue with my HD where sometimes the phone restarts on its own..it doesn't happen often but it does occur..mainly when I am listening to the radio..is anyone else experiencing this or know why this is happening so i can fix it?
Thanks
Incase it helps the only 3rd Party Softwares I have installed are
Coreplayer
Tomtom 7 with USA maps
Gyrator 2
NoData
Voice Command 1.6
SD TuneUP
My ROM and Radio are original HTC
I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin
gav28 said:
I've had exactly the same thing happen with me, the system restarts of its own accord. Again, listening with the radio. It's happened three times so far, over a two week period.
I know it doesn't help, but at least you know you are not alone!!
My ROM and Radio are original version.
R: 1.09.225.14
D: 1.14.22273
Gavin
Click to expand...
Click to collapse
Thanks for the reply..glad to know I'm not alone on this issue ..i do find that this issue does not occur if i have the phone charging via usb while listening to the radio
My versions are:
ROM: 1.14.405.3 (22273) WWE
Radio: 1.09.25.14
My restarted twice and i didn't do anything....one time was lying on the table and second time was connected while charging the battery....
If i woldn't have to enter pin after reboot i wouldn't worry much - but i have to do it so this is disturbing because i once didn' see it rebooted....
I also had it twice within one week time. It also happened when I was listening to the radio.
ROM: 1.14.404.3 (22273) NLD
Radio: 1.09.25.14
I've had my HD for a week now, and mine has done it every day so far!!! I dont listen to the FM radio, so its not that causing it - it has happened when I have been web browsing, texting, putting in a contact, and even when in my pocket doing nothing.
I take it that as this thread has received so few posts that this is not a common issue and I should simply return the handset for a replacement? Maybe we all have "friday afternoon" models?
I had the same problem. My HD worked fine, and then constantly auto-restarted.
I tried everything- reflashed the ROM, took all the programs off, hard-resetted. Nothing worked.
...Then I changed the battery, and the problem disappeared for a couple of weeks, but it's returned today!
For my few pence worth, it's something to do with the battery, or at least the way the battery talks to the device. Not an expert and no idea!
Had a similar problem where it just rebooted for no reason. Was like this for around 3 - 4 weeks and then completely died. Sent back to HTC for repair and had it returned with a new main board. After 2 hours of use it died again. Sent it back a second time, had another new main board, the FPC connector was re-seated and now all is ok so far. Just hope you guys are not going down my route.
Never had that happen to me. Sounds like a hardware issue.
...Interestingly (and I've read this somewhere before), I've tried switching my network from Auto to GSM, and I have had no more issues.
I travel across the country- a lot on trains, and I suspect one of the things triggering the failure is switching between bands.
I have also heard that it may not have anything to do with the handset, and is SIM related. I don't know enough to comment on that.
I had the same problem when i was listening to the radio. I thin i have found a way to go around the radio-problem. I installed powerradio and my phone haven't restarted all day. Hope i helps
http://forum.xda-developers.com/showthread.php?p=4046501
ps. sorry for my bad english
my htc hd auto restart at the window 6.1 green screen
what could go wrong?
it was OK in the past....
i try to swap battery with other HD, same problem
I hard reset ,same problem, keep auto restart at green window screen
i use boot loader flash to new ROM, 6.1 still have the same auto restart problem
i have to believe hardware failure, where could go wrong?
i suspect reset button stuck, ...before the green screen appear, i presss restart button, no response. Strange.. because my other set HTC HD reset button response before green window screen
I've had the same problem a number of times. It seems to depend on the Rom. I just tried Laurentius's final Blackstone Rom and it would happen 4 -5 times a day. Dutty's Leo 9 Rom does it too but his R2 seems stable. Am going to try out the Dusk-More Rom now
Yep I am having a similar problem though has nothing to do with the radio. I have posted a thread on it also "HD Touch On/Off Problem".
Happens usually once or twice after taking it off charge for the night and then it's fine for the rest of the day.
I had something like that with mine, the problem was the battery, I switched with a new genuine battery and until now i did't had more problems, but it was in my case....
Flashing stock rom solves hard reset issue
Flashed a stock Rom 1 week ago before flashing a cooked rom again. It's been a week and it seems to have solved the problem.....touch wood.
If anyone else tries this, post a message to let others know if it works.
Hopefully, I won't be posting here again
i had the same problem.
i reflashed original spl,rom,radio then i put again the custom stuff, and the problem has gone!
now its 1 month without problems
Youtube freezes on HD2
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have the same problem, but not related to fm radio.
It just happens...
It also happens when the phone is trying to start. It restarts, a few times when it shows "smart mobility" just before the radio, rom and other information at the right bottom.
I only rolled back to the official rom and radio, many hard resets, but it still happens..
I'll try to specify under what conditions it's happening, and will post again..
...I do not know what to do...
Hi everybody, I have the same problem on my HD.
It's restart on its own and some times if it's turned off then it turns on by its own
I've tried the following test without solve the problem :
- several hard reset
- with and without SIM
- with and without memory card
- with another battery (new)
- upgrade with original firmware
I add that the problem appeared suddenly
Unfortunately it's no longer under warranty then I would like to know if there's a solution different from send it to HTC.
Thanks to all.
This is regarding the TMO HD2... i am hoping this is just an issue I am having because of loaded apps on the phone including IM, games, and tweaks galore (already lol)....
but does anybody's TMO USA HD2 randomly get a black screen of death until you pull the batter than its okay??... the bottom keys light on, but the screen stays off...
Like i said i hope im the only one for the sake of us XDA'ers lol but thought I would ask
hold the end call key its been known to help
Standby Of Death
Hi,
I have a HTC Touch Pro 2 - running the lastest ROM.
I updated to the latest ROM after lots of 'standby of death' problems with the previous ROM but am not seeing the same on this latest ROM.
I am unclear if this is hardware of software fault.
It seems to freeze only when running the HTC Sense as reverting the WM6.5 default 'today' soves the problem.
So, I am in same boat
Any Ideas welcome?
Cheers,
T
I'm mostly stock from yesterday and no black screen yet. Except when I was in ereader and didn't realize the first page was blank and black.. lol!
I was wondering if anyone else has experienced a problem with android on the hd2 where very occasionally on waking the screen up the colours become inverted? I couldn't find anything on the forums about it and it doesn't go away unless u reboot. U can still use the phone completely fine, it just makes things difficult to read.
I don't remember having the same problem in winmo which makes me think it's linked to android as I've only been running it on my handset for about a month.
I am using the cyanogen 6 android froyo rom with chucky's Droid rom for win and radio v2.10 (just in case that makes a difference!)
Next time it happens I'll try to get a screenshot too!
Any help/ideas on how to fix it would be much appreciated!
Pav
Sent from my HTC HD2 using XDA App
I also had that problem before, happened to me about 3 times with shu8i's previous build. But when you take a screenshot of, the screen shot is fine. CM6 related I guess but dont have clue. I just reboot
Same as above, couple of times on shui8, not a real pain, just rebooted.
Sent from my HTC HD2 using XDA App
Occured to me once on a sense build on Energy WM ROM.
Had to reboot to fix it
hmm guess its not necessarily android related then, and if the screenshot's coming out fine could even be the hardware! just seems to be happening to mine more recently, however since putting this post up it hasn't happened (of course!)
Cheers for the help guys, like you said its just an annoyance more than anything, just hope it doesnt get worse
Pav
I've had it once in FroyoStone V1, rebooted and then everything was fine.
inverted screen
hi guys, i've also experienced this problem, I was running at the Feather HD rev.3 at the time (great build BTW), and had this problem two times. As far as I am concerned I used my phone as usually ,so there is no root of this problem I am aware of. Obviously it is not even build related. I also attach screenshot.
I got the same inversion 4 times now with FroYo 4.6.
1/2 year with WiMo I didn't got it.
First I thought this occurs when unplug the power cord
but 1 hours ago I got an inversion just going from standby
to work.
This happened to me only once, while using sense ui, locking the screen and waking it. Rafdroid Desire HD Rom - MDJ Kernel
Can someone merge the thread with this one? http://forum.xda-developers.com/showthread.php?p=11161353#post11161353
same inversion
Hi, I have the same problem till reflashing to android, now I have MIUI and it happens approx. every 2nd day od use. Do somebody have any advice to this yet? Maybe it's related to version of RadioROM...?