Related
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
It blacks out as soon as I connect it to my activesync via USB....
Is it a short circuit?
Or something else?
Cheers,
Hellejoep
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
I would like to add something, may be you already know, to red led knowledge. I have a car charger (just plain chinese USB charger with usb cable) When I connect my HERMES I could have 3 conditions: orange (charging) Nothing (not charging) or RED (?). If I soft reset, with charger connected, I ALWAYS have orange, after Windows Mobile screen, But if I disconnect and reconect I have ALWAYS No Light
connecting hermes to charger without battery also enables red light.
Charging Problems - Red Light of Death (RLOD)
Battery Charging Problems, in particular the RLOD so called because the phone refuses to charge and the red LED shows, indicating that the battery is NOT charging.
Background
Problems with charging are not HTC or Windows Mobile specific. Similar if not identical problems are reported across many models and platforms. The issues centre around the state of charge of the battery and the interpretive circuitry in the device and charger. Typically a device will show a Red light rather than an Amber charging light. (NB: RED LED always shows when battery is absent or fails to charge). see also http://forum.xda-developers.com/showpost.php?p=1076879&postcount=28
Getting the battery to start charging once this light is shown is not always straightforward and is as unpredictable and temperamental as priming a water pump (those that have done this will know what is meant). In other words, and to put it crudely, you need to kick start the system. Unfortunately those that have managed to do this have usually tried lots of things before it starts working again. This makes it hard to be absolutely certain about the solution other than perhaps the last 4 or 5 actions taken.
Those that have managed to recommence charging have not reported that the problem recurs on a frequent basis. (possible exception of in-car charging issue). This issue requires patience and time, (time maybe critical, it is possible the issue would resolve itself perhaps as charges dissipate within battery and circuitry involved). However the following points seem probable solutions and were thought to work by some who resolved the problem.
Failure to Charge (Red LED Lit when charger connected)
Causes of this problem are unclear, but in practical terms events leading up to this issue have included:
1
Leaving the phone on charge overnight (possibly but not necessarily with certain programmes or connections running) It seems a fault occurs in the charging system, which causes the battery charge to drain rather than increase. Resulting battery charge is very low. (Another Blog will be added concerning an Active Sync issue which can cause the battery to drain over-night through repeated connection attempts)
2
Through heavy use or not re-charging often enough so that the battery is permitted to reach a sub 10% charge (not precisely known but likely to be very low)
Possible Solutions:
A
1.) Remove battery
2.) Connect the phone to the charger or USB
3.) Insert the battery while connected to charger
4.) Red light should turn Amber
5.) Soft Reset
If this does not work immediately it is suggested that the battery be removed from the phone for around 1 hour and the above steps repeated.
OR
B
It has been found with some phones charging can be re-started by:
1 ) Remove battery
2 ) Connect charger (Optional. I would try this potential solution without the charger connected the first time I try this. If it fails to work then I would repeat the steps with the charger connected)
3 ) Holding the battery, line it up wiith the phone's battery contacts.
4 ) Move the battery rapidly on and off the contacts
6 ) Repeat the above until the Amber charging light comes on. So after perhaps connecting/disconnecting 20 times, insert the battery properly and give it a few seconds to see if the LED turns Amber.
7.) Soft Reset
NB: I have seen two reports where those attempting this report a fairly loud "pop" sound following which the phone began to charge. However in one case the person reported that they then had subsequent problems of signal reception on the phone and thought the popping sound may have been related to this.
OR
C
If your problems remain after trying this a few times you could always try the following to manually charge the battery a little (enough to let the phone charger circuit detect the battery is present when you put it back in)
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.It may be worth repeating this a few times if not successful on the first try.
The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the phone battery! Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.If the problem persists:The final resort - a new battery.
Mike
╤
Very good article Mike, I linked it on the Hermes problems wiki page
i just want to add my 2 cents to this, there was an earlier post on here that mentioned the car charger deal where it wont charge unless you turn the phone off, plug it in, then turn the phone.. right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay, i have opened the cradle and there isnt anything different, its a straight usb connection, hmm except now that i think about it there is a blue LED, but it shouldnt be drawing enough current to cause this. Also i have a motorola charger in my office that i used with my wizard (i believe output is slightly different, if i remember correctly its a .5 amp where as the HTC charger is 1 amp) but it also behaves in the same manner... the only 2 methods that work constantly and consistantly of plugging in without turning off is either the factory charger, or a regular usb cable on the pc..
just seems weird since all of these problematic situations worked fine on the wizard and i believe they both have the power requirements...
let me toss another idea in the fire here on this, something that just occured to me... i wonder if this somehow could be related to the factory installed driver for this. what made me think of this is how the battery meter only goes by 10%.. could this funky driver be the source of the problem?
shogunmark said:
right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay
Click to expand...
Click to collapse
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
pof said:
Very good article Mike, I linked it on the Hermes problems wiki page
Click to expand...
Click to collapse
Cheers pof.
Some of the type sizes are a bit strange (but readable!) serves me right for copying and pasting from Word formatting!
Tadzio's link is good/informative and I edited in a link to it in my post - though it's on this page anyway.
Mike
tadzio said:
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
Click to expand...
Click to collapse
cradle is connected to pc at all times, and i will deal with the car charger for now cause my HTC one should be arriving any week now, but thanks for the tip!
8525 (hermes) Charging may be voltage sensitive
I have noticed with my new 8525 (USA Cingular model of phone) that it came with a 5.5V charger. Whenever I connect to a 5.0 V USB source charging the phone is very "iffy". Given that the standard for USB is 5.0 V (4.75 - 5.25) there is a problem with the design. My question for the HTC crowd is can this be fixed via a ROM change or are we stuck with a bad design?
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
http://www.america.htc.com/support/service-repairs.html
Since you got it wet, it is most likely not covered by the warranty, these and the numbers for out of warranty repair if you live in the U.S. I know that for cingular, you have to ship it to them yourself, and they will charge you a $28 diagnostic fee, before telling you how much is costs to fix the problem (if they even can)
heh here almost the same, providers are charging ~$29.5 USD as diagnostic fee but they are more polite, they first tell estimated costs, and only ask for the sum if you (usually) don't order the repair but need back your phone
Hellejoep:
if you are willing to send it abroad (inside EU) and you are either not need "overnight return" or such nonsense or cover the extra costs such operations really need, you may contact me. no diagnostics fee or anything such (though you will have a small loss.
about the charging problem:
the same issue occurs also in Wizard/Prophet, and Charmer (compactII) as well. though not in Magician, even so that they share the exactly same battery.
I believe it must have something to do with the charging controller. I don't have a disassembled unit at home with me now, but I suppose it should be a crap companion chip from Texas, to be interfaced with the ever-worst TI OMAP platform
(sorry, no hard feelings, pals, but someone using such one as an actual everyday phone must have some sorta mental problem )
strange battery issue
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Herm200/tytn problems
hi to all,
i read most of your post on possible problems with this PDA (HERM200/HTC TYTN).
i'll try to spent some few words to explain the story around my pda.
i live in italy and i bought the TYTN on december 2006 and for 6 months with his software problems i used it day by day in my business activity, untill one day, it falled down the ground from my and with all the leather cover (bundled with the pda, an hard black belt cover); then i took it and picked up a telephone number from my addres book and then putted it in charge for all the night; when, late in the morning, i took it, i noted that there was still the red light of the battery indicator and then PDA didn't turned on.
i tried to make soft/hard reset but nothing.
I carried to the italian warranty service of HTC and after 7 days they deliver to me the PDA in the same state that i carried; on the technical report there was: pcb damaged, battery connector pinouts damaged, pda not Repairable - out of warranty.
i thought: "i have had a lot of care for this PDA that still look like as new one"
and now i have a 700€ of unusefull PDA.
Last day i finally decided to open my PDA to find broken pieces and more.... but nothing.... i observed really well: NOTHING of wrong.
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Thank you in advance for your attention and patience.
ps: sorry for my english, i hope it will be comprehensive.
therock-htc said:
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Click to expand...
Click to collapse
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
elehcimo said:
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Click to expand...
Click to collapse
Hello!
I had also a battery charging problems with my MDA Vario II (TyTN; Hermes; HERM300):
1. Charging from the AC mains supply with the original miniUSB 5V charger: no problems.
2. Charging in the car with the non-original car lighter miniUSB 5V charger: it was charged only when the phone was OFF; no charging when the phone was ON.
3. Charging with the USB-miniUSB 5V cable connected to the notebook: it is charging only when the phone is OFF; no charging when the phone is ON.
So I asked myself: what is the difference between all these three cases? They are all miniUSB 5V power sources... And I found out an answer: It should be a matter of the USB current amperage.
Original AC miniUSB 5V charger delivered with the phone is 5V/ 1A. When I have bought the car 5V miniUSB charger with the 1A (one amper) amperage - there is no problem with car battery charging anymore... ;-) The phone is charged either way: ON or OFF.
But is it possible to charge the battery correctly from the notebook? I think not, because I have no influence on the current value from the 5V notebook USB.
Previously I had MDA Vario (Wizard): in this phone there were no battery charging problems... I wonder why the are some with the Hermes...
Take care,
Przemo
Przemo_55 said:
And I found out an answer: It should be a matter of the USB current amperage.
Click to expand...
Click to collapse
This is not correct. The problem is well understood and has been discussed several times.
The key is that your device tries to sense what it is connected to:
- if there is USB data traffic, it concludes that it is connected to a computer. It will then negotiate the current (power) it can draw from the USB port with that computer.
- otherwise, your device checks if pin 4 of the connector is pulled to ground. If yes, it concludes that is is connected to a dedicated USB charger, and starts charging, consuming as much power as it needs. This mechanism seems to work only if the device is on - and sometimes not even then (bug?). I guess the mechanism is implemented in software, so it can't function when it is off.
- otherwise, it doesn't know what it's connected to. Could be a computer in stand-by that didn't power off its USB ports or something. Your device concludes it may be unwise to start charging (could, for example, drain the other device's battery).
The cheap after-market chargers do not connect pin 4 to ground (pin 5), so your device doesn't charge. If you are really good with a soldering iron, try connecting pins 4 and 5 of the charger's USB connector, and you'll see that your device will start charging with it.
Cheers
tadzio
tadzio said:
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
Click to expand...
Click to collapse
Thank youu Tadzio,
but my PDA is DEAD !
I still don't try to charge the battery separetly.
The reason is that when i carried the PDA to service i leaved the PDA and Battery: i dont wanto to believe that service dont check the battery !??!?
However , i will try to charge the battery separetly and then i will know you the outcome.
Thanx and Cheers
Therock-htc
p3600 will not charge anymore, when i put in htc headset, the headsets work, but windows won't find it, and can't charge through wall ac adapter either
ppatel223 said:
p3600 will not charge anymore, when i put in htc headset, the headsets work, but windows won't find it, and can't charge through wall ac adapter either
Click to expand...
Click to collapse
Happens to me ocasionally.
Try a softreset and it will charge again.
Happens to me all the time...
Can it be connected to the fact that some applications crash and leave the system unstable ?
I did soft and hard reset, but it won't charge. Now the phone is dead, i am in the process of arranging funeral with HTC. I email HTC, have not heard from them yet.
May your P3600 rest in peace...and be quickly replaced (maybe only the battery pack...)
My phone is acting very weird too. I charged it up, left it overnight. Turned it on in the morning, it was at 90%, after about 3 minutes of wifi, it was at 80%.
Charing - need 500mah
Make sure that you're using the right charger - I was using accessories from my Dopod 818 Pro - the P3600 would say it was charing, but wasn't actually -because we need a 500mah instead of 250mah (or some such).
ppatel223 said:
p3600 will not charge anymore, when i put in htc headset, the headsets work, but windows won't find it, and can't charge through wall ac adapter either
Click to expand...
Click to collapse
my trinity stop charging too...
the headset works fine but it doesn't charge and don't sync too... i've tried hard reset but still not charge...
how do you fix that?
Have to send it to assistence?
I've the same problem... help!!!!!!!
Did anyone get anywhere with this? Been a while and no updates.
My GF uses my old Orange SPV M700 as a GPS in the car, and plays solitaire.
It started to drain really quickly then it refused to charge at all.
I figured the battery had died, so bought a cheap compatible to check it was that.
The cheap compatible came 80% charged, but after two hours of charging, while switched on, battery was showing 70%
I've tried both the original HTC charger and the motorola charger that came with my Bluetooth headset.
Neither seem to work, does it sound like a soft reset might help, or does it sound like the phone is kippered.
I'm not an Orange customer any more (They wouldn't do me a good deal on an Omnia), and it is only as a SatNav/PDA rather than phone, so while it would be no mad loss if is dead, SWMBOd doesn't want to spend out on anything to replace it.
I problem with mine was the mainboard, and it had to be replaced.
If yours still has warranty, deliver it to a repair center.
If not, you have to find a way to charge the battery on another device...
[email protected] said:
I problem with mine was the mainboard, and it had to be replaced.
If yours still has warranty, deliver it to a repair center.
If not, you have to find a way to charge the battery on another device...
Click to expand...
Click to collapse
I guess I'm looking for an external battery cradle and then and keeping a spare battery charged.
I think the phone is nearly 2 years old and out of contract
Just a quick update.
Both the motorola and htc USB chargers I have are both full 550miliamp usb chargers.
When plugged in the led goes from solid red, to flashing orange, temporarily to solid orange then a low battery warning, might be fine for 5 minutes or half an hour, then cycles back to solid red and arround again.
Helloes guys and goils.
I have a HTC wiz, and for a good few weeks now I have had problems with it.
First off, It would NOT charge through the Wall Socket OR USB, I let it run down over XMas and it's not been the same again.
It just will not charge or come on.
When I plug it into USB it looks as if it is charging, with the Orange light and The power bar turns to the socket looking thing, but when I leave it to charge it just goes off and doesnt come back on.
When I plug it into the wall socket the HTC does not respond.
I have been asking my mate in work to put it in his and charge it via HIS wall charger, which has worked a few times, but I seem to be getting a very awful run out of my battery.
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone.
What do you guys think I should do?
I heard somewhere that it is a SOFTWARE based charge and not a hardware based charge, what does that mean?
DO u think a flash would help it? I cant see it myself.
Or is my HTC just goosed?
Well
I can speak from experience when I tell you my wizard nuked 2 batteries...
how I dont know.
Hopefully one of the gurus can shed some light on your situation
(¯`·._.·[LaZaRuS]·._.·´¯) said:
. . .
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone. . .
Click to expand...
Click to collapse
If you do replace the battery, look on eBay - I got a new 1250 mA battery (there are also 1100 mA versions, don't get that) for $13.99US including shipping - works great!
Make sure its nothing simple... Try the USB cable plugged directly into the computer without using a USB hub (if you are) and different USB ports on the back of the computer. Also try different outlets for the AC adapter. If still nothing else I'd even ask for help from your local cell phone store (put on a sad face) and see if they'll lend you a power cord and or swap out batteries to see if they can reproduce the problem on a different Wizard, battery, etc.
There has been many posts on this subject with several different fixes.. i would suggest searching and reading and you can find your answers
My case
Hi,
I had somewhat similar problem with mine. My porblem was that I bought the Wizard with a Motorola charger. It had the same mini usb plug and when I plugged it to charge, the led on the wizard was orange and the Wizard indicated its charging, but the moment I unlugg it, the battery indicator was coming back to its previous state. My solution is to use the PC USB to charge it, on a couple of occasions I had the battery completely drained and had to "jump start it" by connecting the wires from the usb directly to the + and - of the battery. Even used once my good old AA Ni-MH charger to jump start the battery and it worked.
So perhaps you are not getting power from the cable, why not try with different charger or charging from another USB source (PC).
Hope this helps
Just happened to me tonight. Thought that my Wizard was toast as well.
I merely took the battery out for 10 minutes, put battery back in, and plugged device into original wall charger. All is well now.
-Jeff
Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube
Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck
The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.
PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.
MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...
About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul
PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike
^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?
fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.
Hold both SoftKeys and Then press the Power button
Or you can also hold both softkeys and then put your stylus into the reset hole.
answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike
Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R
rakh1 said:
Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R
Click to expand...
Click to collapse
I think I remember reading something about an option for not charging the battery when connected on PC USB (presumably for saving laptop batteries ;-) ) in the manual.
So I guess that the TD2 has a way to detect if it is plugged into a charger or a laptop, and maybe it can do that only with HTC charger, believing your charger is in fact a laptop. I would have guessed they use the activesync status to differentiate between PC and charger, but maybe not ;-)
So what could maybe solve your problem is to select "charging battery if plugged to a computer", I think it is in the touchflow 3D options somewhere... I would play with those options to check if it improve things...
Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R
rakh1 said:
Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R
Click to expand...
Click to collapse
Does it work with the standard HTC charger?
And plugging to a PC?
If yes, your other charger may be a little light in specs (amperage too small, or voltage slightly below USB specs) and the TD2 may be picky regarding this...
I would also inspect the microusb plug of the charger to check for dirt/corrosion/deformation, and also the battery within the device: I already had intermittent problems like that caused by imperfect connections: the device was in a charging state, but no actual charging did occur. Replugging carefully after blowing on the plugs solved the problem....
From past experiences, all my HTC phones charges up with any USB cables or chargers, even my HD. So may your battery is not working some how... best thing to do is try charging it with your original charger or connect your device to your computer, it should charge up. If not, then take it back to your dealer man! I don't want to say it but maybe you have a lemon...
Hi all,
It charges well from the supplied wall charger. It also appears to be charging well from the computer. So, this leaves me to suspect the other (non HTC) charger.
Thanks for your help....
R
OK - this just getds weirder and weirder...
Yesterday, plugged into PC all day whilst I was working. After a while green light so fully charged. Went out for an hour or two and when I came back I put it on a different wall charger for a test (my old TD1 one) and after 30 mins or so green light - so fully charged again.
So, I thought - this is great, it proves the other wall charger has a problem. Before bed a few hours later I took the TD1 charger and put it in the bedroom. Plugged the TD2 into it overnight. Woke up this morning, and orange light???!!!
Put it into the computer this morning and after 15 mins - green light???
CONFUSED!!!
Could it be some function whereby it won't charge a bettery that has been charged full in the past x hours or so??? Is anyone else seeing anything like this????
R
I think you have might have a duffed battery. I think you should really check it out.
I use a Motorola universal mini-usb charger i mine car and I haven't noticed any different behavior than using the supplied HTC charger or HTC usb cable in my laptop..
I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R
Way to go, you should get a new one!
check the connection!
rakh1 said:
I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R
Click to expand...
Click to collapse
First of all, yes you are.. IF the device is faulty!
from experience, I know that some cables dont charge the device.. First of all make sure there isnt some dust or stuff in the connection. secondly, try resetting the device.. If the orange light is on, then it only means some of the pins in the EXTusb connection have been shorted, my reccomendation, check the pins on the miniUSB connector on the phone, and make sure you didn't bend some.
Hey all,
No bent pins.
No dust or dirt in the socket/plug.
Tried 3 (HTC) wall chargers - all the same behaviour.
Tried resetting the device.
No luck
R
I especially used my USB-Charger this night to charge the device.
It is a Hama USB Charger (Prod# 00014095, you can find it with this on google).
It has an output of 800 mA, while the original hast 1000 mA.
But it charged up to 100% and was "green" this morning.
So it seems to work and is really Small in size
Regards Thorsten
Well, this has been a problem for me from the start and all I have used are HTC chargers. I've not had anything like this sort of issue with the previous HTC phones I've owned (and there have been a few - check sig). What confused me was that it does appear to accept charge from the USB port of a computer - which is just odd??!?!??
Anyway, I think this is unacceptable from a new product so I've asked for a refund/replacement. Awaiting a reply from Devicewire.
R
Whats weird,
My TyTn has some probs in this department.
From time to time, setting it on USB power, will not even lit the charge-light.
And it will not charge.
I have to reset it and then it works.
Dont know what that is.
DeviceWire sent me an RMA. In the meantime I hard reset the device again after confirming that the wall charger would not go above 89% charge - 9 out of 10 bars (I installed a prog to give me a % reading).
After hard reset the battery went from 89% to 100%. I am now running it down again - before I give it one last chance overnight. If I wake up tomorrow and it is still orange and at 9 of 10 bars then off it goes...
R
Fingers are crossed for you mate! Hope it goes well.
This just gets stranger - after *this* hard reset it now appears to be working as expected - woke up this morning to a green light for the first time!!
So, was this just a software thing - solved by a couple of hard resets - or might there still be a problem lurking underneath???
Problem now is that if I send it back to DW they'll confirm it is working as expected. If I wait and do not send it I run out of the 'return within 7 days for a refund' and will have to reply on HTC aftercare (horror!!).
What to do!!!???
R
I'd still return it but in your RMA notice stipulate that you suspect the problem "seems" fixed but say it might come back again and on that note are still returning it for a replacement/refund.