Bootup freeze - Wing, P4350 General

My wing keeps locking at the windows mobile screen. Pressing buttons light up the screen and the keypad, but nothing changes on the screen.
If I reboot the T-Mobile logo comes up, makes the noise, the windows mobile logo comes up, and it never gets past there.
I have tried hard-reseting, and soft-reseting. Have also tried with the phone plugged in.
The phone is not modified at all, and does not have a SD card. The phone was working normally a couple days ago.
Suggestions?

This is a complete guess, and be warned I'm no expert at this so do at your own risk, but perhaps you could try installing a cooked or at least different ROM to see if it fixes your problem?

doubledownn24 said:
My wing keeps locking at the windows mobile screen. Pressing buttons light up the screen and the keypad, but nothing changes on the screen.
If I reboot the T-Mobile logo comes up, makes the noise, the windows mobile logo comes up, and it never gets past there.
I have tried hard-reseting, and soft-reseting. Have also tried with the phone plugged in.
The phone is not modified at all, and does not have a SD card. The phone was working normally a couple days ago.
Suggestions?
Click to expand...
Click to collapse
Put it into the bootloader and reload the stock ROM. If it still freezes, it might be an issue with the phone hardware itself.

Related

s200 won't boot into windows anymore

hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!
thierry86 said:
hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!
Click to expand...
Click to collapse
Since no hard reset is available... try removing the battery for the whole night.
If you do manage to get to windows then watch out for the startup folder, you're probably overloading the memory at startup.(htc home and psxut eat a lot at startup and windows as well)
i have removed the battery, sim and sd, and just left it there the whole night, but it still won't go further than the windows boot screen...
any suggestions ?
is is possible to do a hard reset by connecting it to usb and enter the bootloader somehow ? if yes, how ?
thanks!
hi,
have you tryed entering bootloader by the normal process?
"Hold down the camera button and reset the device. (Boot Loader Mode is: Press Camera + Soft Reset, then release soft reset and keep pressing camera button till appear the Boot Loader.)"
regards
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
Okay then there is still hope.. When you have connected the device run an opdate tool like the NVID WM5 Rom.. that should work as a hard reset..
are there any working links available for this ? rapidshare seems to have disabled this...
thanks!
thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
As long as you are able to enter bootloader then you can flash it with any old prophet rom. I had the same issue after installing WM6 rom. I used a Spanish rom on wiki to bring it back and then installed WM6 VII touch. So far it has worked well for a week.
HTC 6tab Home screen killed my 818pro!!!!!!
Here is what happened a few days back. My 818pro (aka prophet) suddenly heat up while not in use 3 days ago. I thought it was caused by the hot weather in my country (I was driving with aircond in full blast). The heating up eventually go away. Then 2 day later, after I put down a call, my phone just frozen / hung. Hence, I do a soft reset & guess what It never recovered & stop at the black screen with the dopod logo while restarting. Some service centre I visited told me that the main memory chip need replacement & reflash!!! I can't even see the window screen. I have use the HTC 6tab for 2 months & I am very sure it's the culprit here. Hopefully you are not having the same problem like me
Try plug in the ac charger before u do soft reset. My phone need it in order to restart after soft reset (after I started using the HTC 6tab Home Screen).
That is before my phone die yesterday

HD2 completely bricked - tried everything

I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
sam_hill said:
I have owned my HD2 for about a week and recently it started turning itself off after everytime I put it in standby which in itself was annoying. However now it has started loading to one of these two states
White screen
HTC logo
HTC "quietly brilliant" logo
Windows screen
Windows screen but loading the "today" screen - hangs when it reaches 100%
A couple of times it has even reached Connection choice where I choose my network, but the touchscreen and all hardware buttons are unresponsive. I'm at my wit's end because I've hard reset it several times and tried to update the ROM but to no avail; as I can't get the thing to turn on... what can I do?
Click to expand...
Click to collapse
I'm afraid you need to send that back to your supplier immediately. I really don't see any other answer.
Good luck!!
Damn I thought so, I have to wait til Tuesday for it to get restocked though! So annoyed with this phone, I have only had it for a week!
Thankyou anyway, this was my last chance saloon before I had to send the damn thing back
so you flashed in a new ROM and it's still unresponsive? Hmmm that's a killer.
Remove your SD card, place device into bootloader by...
• taking out battery>
• putting battery back in>
• holding vol. down and
• pressing power button once while still holding vol. down>
• letting go when bootloader screen comes up and
• flashing another ROM via ActiveSync with USB
I forgot to ask, "DO you have HDSPL already installed?"
Let us know how it goes....

HD2 Stuck at HTC Screen, vibrating (EDIT - tried flashing currently stuck at 9%)

Hello,
EDIT - Ok I'm just adding this bit to my post to summ up the whole situation from Post 1 until Post 14 in dot points
- HTC HD2, Began randomly freezing to "HTC" screen, when reset, loads "HTC" Screen and vibrates 5-6 times, sometimes let me goto OS, but at one point stopped letting me goto OS, Stuck at "HTC" Screen with the 5-6 Mysterious vibrations.
- I tried to flash a ROM off the HTC HK Website, 1.78 I think, Stuck at 9%, Those 6-7 Vibrations, tried again, same thing stuck at 9% with Vibrations.
- Tried another factory ROM from HTC HK the latest one, Flashed 100% the first time through, but then does not boot, just stuck at "HTC" Screen with vibrating
- Tried to flash same ROM again, begins vibrating and stuck at 9%
- I wanted to try if some custom ROMS worked, flashed HSPL 1.42 on, while flashing HSPL it finished on the device but on computer I got "Unknown Error
0x1003FF"
- Continued and went on to upgrade my HSPL to 2.08 so I can flash custom ROMS, now I have 2.08 HSPL.
- I tried Artemis Custom Rom for LEO, this one after it finished I think brang me past the "HTC" Screen, it actually said "quietly brilliant" for the first time, and to some Windows config screen where this Error appeared :
ARM11 FATAL ERROR
flash_os_wm.c line 339
- So I tried resetting, and stuck at "HTC" Screen, but No constant vibrating, only 1 vibrate.
- I tried Cheetah ROM, same problem, stuck at "HTC" Screen.
- I tried "NRG" ROM, same problem stuck at "HTC" Screen, well the NRG Screen.
- I tried Kumars ROM, same problem again. stuck at at the bootup screen.
I should mention whenever flashing, on the computer it never tells me what my current Image version is, it just tells me the one i'm flashing to. e.g the "FROM" field is blank. That's it until now.
Also everytime while at the bootup screen, it cycles e.g it will Vibrate, show bootup screen, do nothing, go black... then repeat the bootup screen, vibrate etc etc etc. After ROM is flashed, if I do a soft reset it will just stay at the bootup screen and not do anything at all.
Hard reset doesn't help either, neither does battery out/in, same thing just stuck at the intro screen with all the ROMS I try.
If anybody knows what the problem could be, please post.
ORIGINAL POST BELOW BEFORE EDIT :
-------------------------------------------------
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
A soft reset with the Red button under the battery cover just brings it to the same screen with the same problem.
Taking the battery out and putting back in does not help, same problem.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
When I try to put it into the Diagnostic mode (Vol down + Power), and try to flash a ROM onto it,
It just gives a Error 294, Invalid Vendor, maybe because I was using a ROM that was not Hong Kong, I don't know but I cant try flash again as the device does not respond to anything now (like before but can't even get into boot mode).
So I'm stuck at the moment and can't do anything.
Before this it would sometimes want to start up, and then get stuck sometimes, but now it's constantly not booting up
and begin stuck at the HTC Screen with 4 vibrates.
Sometimes it even boots upto the "HTC" Screen, and doesn't vibrate at all.
And at the moment I can't even get it into Diagnostic mode, doesn't respond to anything other than the reset button.
Any ideas?
Thanks.
EDIT ----- > Now goes into boot mode, I found out that QUICKLY after reset doing vol- and power gets it into boot mode. But while trying to flash the ROM, on my computer it says NOTHING about the current Image ROM on the PC, Trying to update now, this time it goes into a Progress bar on the HD2, stuck at 9%, and funnily enough at 9% it does the same (Vibrate 4 times) thing. and is stuck at the moment.
kidcash said:
Hello,
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
.
Click to expand...
Click to collapse
Keep trying that hard reset method. Make sure both buttons are fully pressed and briefly press power button to get HSPL to appear.
Follow this guide:
Performing a factory reset using phone buttons
1. With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
2. While holding the volume buttons, press the END/POWER button briefly and then release it.
3. When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Thanks for the reply,
Sorry I was editting my post while you were replying, please read it again it has some updates on what is happening at the moment.
Got it to go into boot mode, SPL 3.03 Version, connected to USB, tried to update with HK ROM, stuck at 9% and does 4 x Vibrate, now stuck at 9% on phone and computer.
What should I do now?
Update - Error 262 on Computer (UPDATE ERROR) the ROM utility has encountered a communications errors during the update process
The computer guided me what to do :
1. Remove USB cable
2. Battery out, battery back in.
3. Start device up and flash again.
Device started at "Software update failed", i was able to plug the usb cable back in, and start flashing again.
at 4%, It vibrated 4-7 times while going from 4% to 9%, and progress stopped at 9% Again.
That vibrating I don't know why it's happening.
I even tried updating again, and it does the same thing, vibrates 4-7 times and then stops at 9% update.
Is the ROM I'm using a bad one? It's the HTC Hong Kong one from early 2010,
There is another one I can download which is from Late 2010, but it's SPL Version might be too high.
The reason I'm trying to update a ROM is to get an early SPL, so I can load HardSPL to use Custom Firmware.
EDIT -
Edit - I just tried Hard Reset, but it just goes to the "Software Update failed, please try again" screen. Tried to load ROM on again but still the same vibrating and stuck at 9% during update.
Hi,
Now I tried updating to a later HK ROM, and it updated but still now has the Green HTC Screen with the vibrating. The ROM that did the Vibrating during 3-9% and stuck at 9% was :
HTC HD2 RUU_Leo_HKCSL_WWE_1.72.831.1_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
And the one that Is Updating without problems and works fine is the newer one found on the HTC HK website :
HTC HD2 RUU_Leo_HKCSL_WWE_3.14.832.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
This one it lets me update all the way through, once it's complete the device goes black and does not respond to anything, Battery out and battery in and the device starts up, but goes to the HTC Screen, and then Vibrates 5 Times.
And then does not respond.
What is the problem??
Even tried a Hard Reset, and again it does the same thing.
Boots, Vibrates once on HTC Screen, 5 seconds later, it vibrates on/off about 7 times and that's it, stuck at HTC Screen.
Since those 2 ROMS don't work, is there any ROM or Software that I can try to put on that will let me somehow get my HD2 Working again.
I had the same problem. I fixed it by flashing radio version 2.15 and then re-flashing hardspl. Then i installed a custom winmo rom. After that my phone was fine.
Sent from my HTC HD2 using XDA App
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
kidcash said:
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
Click to expand...
Click to collapse
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
silverwind said:
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
Click to expand...
Click to collapse
+1 for this. Most recently, there have been some users reporting multiple vibration patterns (usually 7 times) when turning on the phone. None of them was able to flash any ROM to bring back their HD2.
At least, most of them were able to install an original SPL before sending it to a service center. However, I never read anything about the final outcome.
The phone has already been through warranty once, and HTC's slack attitude and approach offended me greatly. They wrote on the paper "No Faults Found", which shows their reluctance towards fixing their faulty phones that they are bringing out to us. They just reflashed a ROM with appeared to "fix" the original voice problem I was having, but I didn't have enough time to test the phone out before it began malfunctioning and vibrating on startup when they send it back to me.
And the fee's and costs to get it to Hong Kong are just not worth it, having to pay the postage back from Hong Kong, plus to receive my HTC in worse condition than it was before I sent it to them.
HTC isn't what it used to be
Hi,
So i tried flashing to an older ROM I was shown to by users on the HTC HD2 forum,
It was 1.48, and It flashed all the way through, so then it didn't let me soft reset after the flash I think, so i took the battery out and put it back in.
After that It didn't do the vibrating, only vibrated once at the HTC Screen but was stuck at that.
Now though I am at SPL 1.42, so any point in trying to put HardSPL on and going to a Custom ROM? I just haven't been able to get any ROM to boot up yet past the HTC Screen.
Trying to reflash with the same ROM again this time it's stuck at 0% All the time.
So i tried updating to HardSPL, It got past the "We hacked it" Screen, but after that when it went to the Progress bar on the HTC HD2, on my computer I got the Error :
Unknown Error
0x1003FF
However now when I go into boot mode, It shows that I have HSPL Installted.
Now that I have HSPL, any tricks or Firmware I can flash to try fix these problems and try get a ROM working/booting?
I'm using Windows 7.
Another update - I put HSPL 2.08 on so I can flash Custom ROMS (well most of them i guess).
So i got Cheetah's ROM, I flashed it on and then after it was on, the HTC SCreen appeard, and then the ROM Version in Red letters at the bottom, but it did not boot up, so I did a reset, and then the HTC Screen comes up and is stuck at it.
UPDATE -- Did battery out / battery in, and It GOT PAST THE HTC SCreen, it displayed the "quietly brilliant" text, then it got into a windows screen, but then the Error
ARM11 FATAL ERROR
flash_os_wm.c line 339
I can't click "OK" on the window either its frozen.
A soft reset brings it to the "HTC" Screen with no more.
Battery out / in brings it to the Same "HTC" Screen but then it turns black for a sec, flashes,
then back to the "HTC" Screen, with no Red letters at the bottom, and it keeps going black,
then vibrate and back to HTC Screen continuously.
Sometimes though it will just be stuck at the "HTC" Screen with no Vibrating, just that screen.
I just tried flashing with the "NRG" ROM, I can't get past the "NRG" bootup screen now, soft reset or battery in/out does not help.
So far have tried 4 different custom ROMS, All give the same problem, stuck at the intro screen after the flash.
Also the installer on the computer doesn't say what my current Image is.
Any help greatly appreciated.
hello,
please try the following.
On the back of your phone, the battery cover (metalic) comes over 2 small metal pins. The phone will detect if these 2 pins make an electric contact, aka if the backplate is mounted. Some HTC have either microcontracts or magnetic sensors to prevent a phone to be flashed or to boot with the battery cover missing or improperly attached. This is because without the cover, there is a greater risk to have the battery disconnected or to fall, thus interrupting a reflash process.
Older HTC's would either prevent a bootup in case of missing cover or simply didn't start-up at all. I don't know what's with hd2 but i had one of them with exactly the same problem, and knowing that i checked those small metalic pins. One of them wasn't making a proper contact with the metalic cover, after i fixed that the phone was able to corecty flash a stock rom from the microsd card.
However, i repeat, i don't know if this is really the case with HD2, i may have just been lucky. One more thing, if in the end the phone woun't recover from this, i suspect a nand memory corruption. Kind of like bad sectors on a hard drive. Back some time ago, i only manage to fix a broken device with this problem after doing some welding on the cpu and connecting the board with a pc via jtag interface. Then i could mark the bad sectors as "unavailable" and correctly flash a bootloader.
Sorry for the english as i live in a non english speaking country.
LE. nevermind that, did a hardware check with some equipment, the battery cover issue is not the case with HD2. The problem seems thermal related, - if you cool the phone to 5-6 degrees celsius, the problem should either dissapear or occur less frequently. I suspect the CPU soldering to be crappy in this model, so when the chip heats up the small solder balls (the chip is BGA mounted) either don't make a proper contact due to dilatation in the chip itself or the solder materrial. Aah, i really don't know how to put it in english. However i still have a hd2 with this problem. It's worth disasembling it and trying some fancy soldering with a smd rework station.
HD2 vibrations
By me it was HARDWARE problem.
Try to give phone to 5 celsius for few minutes. After try to flash.
By it works, but after doesn't want to power on.

Phone stuck on logo screen

While i am a noob for Android/Smartphones, I am kinda a geek for pc's... With that in mind, I ask: Why doesn't someone create a program that can be downloaded and placed on a SD card that will run during a smartphones boot up that will start the phone in a "Safe mode" and allow users to fix them.
I currently have a Samsung that keeps freezing when the logo appears. I have attempted to perform a "Soft reset" but it still freezes. I don't know were to turn, so here I am....
I apologize if I have posted this in the wrong forum... Any help with were i should go from here will be greatly appreciated.
try charging it and turning it on....or try to repeatedly take out the battery and then turning it back on.....it happens sometimes one mine
You also could run a logcat to see where the phone is hanging.
Are you running stock?
newboyx said:
You also could run a logcat to see where the phone is hanging.
Are you running stock?
Click to expand...
Click to collapse
will the phone go to download-mode? hold the volume-/camera/power for about 10secs it should get to a download screen so it can be reflashed, otherwise... well you know...
Sometimes this startup hanging happens for me & it will only boot w/o the SD card. Give that a shot.
This happens to me several times a month. The only solution that works consistently for me is:
1. Remove the battery
2. Wait for several minutes (Seems that some component needs to cool down, or capacitors need to drain, or something)
3. Then plug the battery back in
4. Reboot
i have found that when you hold down the Phone button for about a minute or so after you remove the battery , the phone will vibrate , do not remove your finger until the phone vibrates ...and it should boot from there.
Solution
I was talking to a tech rep at Virgin Mobile one day, and asked him if this was a common problem (knowing already that it was). Sparing you the details, what he told me is that when the intercept boots up, something gets jammed up with the 3G. And then the phone locks in the flashing logo phase. Now, EVERY single time I shut my phone down, I put it in airplane mode. It then reboots in airplane mode, and I almost never have a problem (meaning two or three times in the last 6 months). When is does happen, I reboot it again, and it boots right up. I presume that if need be, take it into a place with no signal and reboot it then.

[Q] turning screen off crashes phone

I have the strangest damn problem on my phone. Sometimes, when I press the power button to turn the screen off, the phone just shuts down completely and then when I try to reboot won't get past my splash screen. When this first happened I couldn't get the phone restarted at all, even by taking the battery out and waiting for over 10 minutes. Everytime I tried booting it would go to the splash screen and then blank back off. It would do this once and then I had to remove and replace the battery just to get it to boot to the splash screen again. I thought this might have something to do with having a custom rom installed (sacs custom), so I played around with the phone and managed to get it in Odin mode. I then brought the phone back to stock. Everything worked so I figured I had fixed it, but then after pressing the power button one time I got back the same problem. It shutdown and would not restart past the splash screen. In retrospect, I think when I pressed the power button the screen did not immediately go off and so I clicked it a couple times in a row before it crashed, that may be what triggers it, b/c sometimes i press the power/screen button and it goes off without incident.
So, now I had the phone back to stock and had the same problem. It turned off and would not boot past the splash screen. By a stroke of good fortune I figured out how to get the phone booting again past the splash screen. When the splash screen came up, I started repeatedly touching and swiping at the phone; drawing little circles tapping at it, etc... When I did this the phone continued to load and boot up normally.
I installed AVG antivirus, to see if maybe there was malware on my phone. Scans showed nothing. I updated all of the software as well. I now have an app installed for turning off the phone instead of using the power button. This of course is not an ideal situtation, why should pressing the power button crash my phone like this??

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