Database Users

Screen align issue WM6!

Have a Vario II with WM6 installed, works great but the screen alignment keeps changing all the time. need constantly go to Settings - System - Screen to align it again. What could cause this? The screen is kept clean with no scratches etc...

Digitiser could be going, You may need to replace lcd. If I was you I'd download "Remote Screen Alignment" and install to pc to keep your alignment settings on your pc. It won't fix the alignment problems but if your touchscreen does go and you try to hard reset or install new rom you'll be able to use the Hermes as you can restore the alignment settings from the pc. It'll keep you up and running until you get a replacement lcd(worst case scenario, Its better to have it with the alignment settings then to have to find someone with the same phone to retrieve the settings from).
Cheers...

you mean its soon time to retire my old Vario... II. too bad my laptop hard drive crashed a while ago and im only running linux ubuntu now... wont be able to connect Vario to it!
any other way to do it... please?
i dont want to loose this phone, or upgrade it as have a great deal wit t-mobile still...
thanks

check forum, you may be able to connect to linux. Not sure if Remote screen alignment will work though.
On Aussie ebay, a replacement LCD cost $70Aud including postage. I'd still look at that and see if you think its worthwhile fixing. You could also try to buy a "broken" Hermes off ebay, I've bought 2 (about $120Aud each) and so far there was nothing wrong with either. Ended up cannobilizing my old Jasjam.
Just a thought....
Cheers....

software test screen align
hi, all, i don't know if this thread is correct to insert my request.. but i try.. in this video http://it.youtube.com/watch?v=qPadyM66fDs the user open a software for test screen align.. anyone know what software is it?
thanks in advance
sorry for my english but i am italian...

Urgent help required (touch screen problem)

i have a mda vario 2 ( hermes) i've been installed a rom called hermes_wwe_3.62 Malina2d now phone boots up fine but the touch screen dose not work at all ! can anyone help ? .
To get pass the alignment screen i had to create a file on storage card " welcome.not" and that got me pass alignment screen.
now i am a newbie so please all the help would be appreciated i did have a look for file called touch.dll to replace it but could find one. ( as i read somewhere that might be the problem.
my ipl -1.04 & spl-2.10.01ipro
i really don't know what to do i have tried to re flash the rom no luck there.
all the hardware buttons work fine.

Not sure about that one. Why not post the question in the thread from where you got the rom? That name doesn't ring a bell.
If not try flashing the stock shipped rom, or the at&t stripped to see if the issue goes away. If it does go away, then don't use that rom.

cant really remember where i got the rom from as i the phone is my little sisters. do you have a link for the rom you suggested

My sig has the stripped rom, and the shipped at&t roms. You can also find some programs and my roms there too.
And to be safe make sure that hardspl is installed.
If that doesn't fix it, there might be a hardware issue.

cheers for your help. i am going to download one of your roms and pray that might resolve the issue . what the latest hardspl ? i thought 2.10 was the latest ? how do i tell what is the on i have installed on the phone ? Hardspl and spl are they the same thing ?

If you flash one of mine, flash the at&t rom first, that will straighten out any issues with the memory.
if you have 2.10olipro, your all set! spl (or hardspl) is the bootloader.

no luck still having issue with the touch screen wont wont work.

the touch screen used to work fine before. all this it just became very laggy so i decided to upgrade the rom , i went to thru a few roms.
any other idea ?

i must say i do love your rom everything is set out all nice and neatly shame the touch isn't working.

Thanks for the compliment on the rom!
Sounds like it has some kind of hardware issue. If your inclined to take it apart carefully (I haven't taken mine apart yet), you might be able to check all of the connections, and for dirt or anything that might be the issue.
I believe there are disassemble instructions on the wiki.
Maybe someone with more experience in taking the phone apart can chime in.

touchscreen issue
i m having the stupid touchscreen issue i have tried everything ( including disassembly and removing gasket but it still does not calibrate
starting to hate that phone

Sounds like Digitizer could be dead.... Need to replace the LCD and Digitizer if thats the case.
The trouble with this is there are a few different things that could be causing this and just replacing the LCD might not fix it.
Sounds like it could be though. If you are having trouble, DON'T do a hard reset until you have installed an app called "remote screen alignment", freeware off the net. It copies the alignment info to the PC so you can do a quick alignment using the PC instead of the buggered screen. Otherwise you'll be going in circles for ever without being able to get into the today screen.
Cheers...

actually i have hard reset the device
the trick is to put a file called welcome.not on memory card to skip first time alignment
i'll change screen and see if it fixes itself later
i ll use the phone as it is till then

new lcd
i changed the lcd it worked flawlessly for 3 weeks then bang! the bottom half of the lcd stop to work
i think that the ribbon on the lcd got damaged when i installed it on the hermes the fact that it needs to be turned 360 degrees during assembly cause the problem any thoughts from you guys????

Touchscreen does not react

Today I used my HD like always. When I picked it up and tried to unlock it, the screen did not react. It does not react to any kind of push on the touchscreen or on the 4 touch buttons. The device starts as it has always, but I can't do anything with it. In the last couple of days I have not installed any additional software, so that can't be it either.
Soft resetting does not work either.
The device is fully loaded, has updated original rom.
Can anyone help me

Try HardReset (VolUp+VolDown then 1click PowerOn, follow display): if this isn't usefull -> Customer Service
D'rath
PS: HR erases all

After the hard reset the screen goes to a message saying: tap screen to set up your device.
I still can't tap the screen so the hard reset ends there...
Is there someone who knows a solution, if not I will have to send it back to the factory or something.

i had that bother with mine, it turned out that it was the orange rom that was causing all the problems. I put in dutty's 3.4 and that solved it

My provider is T-mobile. This means no special rom is on my hd. Is it wise to put Dutty's rom on my hd, with the thought that i might want to sent it back to HTC? Can I after putting Dutty's rom on it and finding out it still does not work put another rom on there leaving no trace of dutty's rom?

If you still have the original rom on it, seems to me that the best option is to send it off under warranty.

+1 Anfloyd say true ^^
Better solution if under warranty
D'rath

Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.

Than that is what I will do.
Thanks for the advice all!

Anks said:
Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.
Click to expand...
Click to collapse
I have same problem with my HD!
So what was cousing problem - software(ROM) or hardware?
And did waranty cover it?

I have this with most of the newer ROMs and with all W6.5 roms.
Try to flash to a version from around april of this year.

I have this problem also - luckily for me I live in Milton Keynes and the HTC repair centre is just round the corner from me. I have taken it there for repair under warranty. Will let you know what they say when I get it back....which hopefully will be today.

Hi guys ,
i have the same problem .
Touchscreen stopped to work. It was up but not possible to tap anything.
I think to change digitizer and then all the lcdscreen.
Is possibile to change only the digitizer ?

thehawk7 said:
Is possibile to change only the digitizer?
Click to expand...
Click to collapse
yes it is possable to change the digitizer but it is easier to replace both digitizer+lcd

Help! my Touch HD stopped working!! Need your help!

Hi everyone,
Since yesterday my touch hd stopped working! It seems like the touchschreen is not working anymore. Only the power en volume buttons are working.
Because of this I tried to do a hard reset which resulted in the same problem. Now I'm stucked on the align screen. If I press really really hard I can align 3 corners of the 4 on the screen, so I can't get further to the next step.
Im currently in a hot hot Australia which might be the reason for all this. If you have a good look at the screen while turning it horizontally, you can see that one part has weird colours/reflection.
So what do you think? Can I buy a new screen and solve the problem or is there more going on?
Can I have warranty? The device is not having the stock rom on it. Can I maybe control the device and install the stock rom on it using a program on a pc or so?
Aaaaaaany help would be so appreciated! Im using the device as tomtom GPS as well, which I really need to travel to Melbourne next week. So I kinda need your help/advise cause I'm a bit in a hurry....
Thank you very much anyways!
Pauwel

Hi
Do a search on "newton rings" which I believe is the weird color / reflection problem.
As an aside when I knew I was getting a replacement I saw a post that suggested putting the phone in freezer for 10 minutes or so !
I did then wrapped it in tissue to absorb the condensation and it worked !!
r
Andrew

Plenty of threads on Newton rings if you search the General Forum like this one.
If its not Newton ring I you want to get past alignment, one method is to skip or bypass the alignment process altogether. Some Chefs do this already, namely Dutty, to among other things speed up the set up process.
How to do it: there are a couple of ways you can find in the forum, however, one way is to create a blank text file called, welcome.not, instead of welcome.not.txt, and place it in the root of your storage card. Next, flash a new rom or hard reset and you're done. It's up to you whether you leave your SD in during flash. I do not. If you do not, after the rom flash, stick your SD in and hard reset. If all goes to plan, the "welcome" phase will be bypassed, any you will not be prompted to align the screen or set the date, location, time etc. If for some reason it does not, go into the root of your SD and manually with your stylus or via activesync on your desktop create a new blank file in there and name it welcome.not. That actually worked for me. If it works then leave it in the root of your SD and it will allow the bypass with each new flash or hard reset.
The screen coordinates should load automatically after the bypass. If for any reason you need them, here are the Blackstone alignment coordinates from HKLM/Hardware/Devicemap/Touch/ Calibrationdata:
511,542 183,881 183,198 834,197 883,880.

Had that problem and you need a new ditigiter. Only problem is you will most likely break the screen replacing the ditigizer. So, the only fix is a new LCD screen and digitizer. You can get them from ebay. I did it and it was pretty easy, just take your time and get the videos and manuals people have posted on here. Good luck.

[Solved] [Q] Screen Alignment Not Working Properly

Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?

ZaLiTH said:
Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
Click to expand...
Click to collapse
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
For HSPL, look in the rom section and post in the right thread for help with that I guess.

captainstu72 said:
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Click to expand...
Click to collapse
Hmmm... I was really hoping that wasn't the case, I don't have money for repairs right now. But thanks for the insight.
captainstu72 said:
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
Click to expand...
Click to collapse
As I said in my opening post, I did search and found quite a few similar issues, but nothing exactly the same as mine.
captainstu72 said:
For HSPL, look in the rom section and post in the right thread for help with that I guess.
Click to expand...
Click to collapse
And yeah, I'll try there (again). Only reason I asked here was in case the problems were software related, and if so that was one part of my device that I couldn't change for some reason.

Well, since I can't seem to find any more helpful information, in the mean time I've ordered a new digitizer... Once it arrives, I'll replace that and see if that was the actual cause of my problems.

if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.

captainstu72 said:
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
Click to expand...
Click to collapse
Thanks, I do remember seeing that guide a while back and (ironically) thinking to myself "I hope I never have any need to do that"... And don't worry, I know what you mean; I'm at work as well. I don't have internet at home unfortunately, so at work is the only place I can really get online.

For the sake of anybody else that has the same problem as what I described here: replacing the digitizer worked perfectly for me, I got my phone up and running again last night. This would've all been done a lot sooner, but I was struggling to find the right screw driver to dismantle it (requires a Torx T5)...

awesome, glad you got it all fixed now