Hi!
I just got my HTC Touch HD a few days ago.
But some reception problems annoy me.
The phone is originally from Orange UK. Unlocked via Code.
Its now used with 3 Austria. 3 Austria has its own UMTS net and as fallback uses a GSM net from a different provider.
It often happens, was also like this with my previous Nokia, that when there is no more reception with 3G, GSM from the other Provider was OK.
Now with the HTC, when there is no 3G reception, the phone DOES NOT switch to GSM.
More interesting:
When I have bad 3G reception (2/4) and I start a call, the switchover to GSM is done (4/4 reception) automatically ("3 3G" -> "3")
Settings for Band are "Auto" and "Auto". When I set there "GSM", no net is found, even though the GSM net is strong there.
The phone is hardspl and I tried "Laurentius26 Touch HD L26_THDV6" and the german stock ROM from the Wiki. Its on all the same.
Is my phone defective?
I tried all 3 radio roms from here, since its doing GSM switch when I initiate a call when logged in in 3G, I dont think so.
But what else could it be? A problem with the "foreign" GSM net?
3 Austria also offers the phone here, so everyone with it would have the same problem.
Is it worth a try to flash back to stock Orange UK and undo the hardspl?
Plz Help
Best regards
I know, I provided lots of Information.
But please help me out.
Till Sunday I can decide to send it back to the eBay shop for minimal costs. If its defective.
Bye
Hi again.
After lots of hours of testing and flashing and testing I decided to try a different SIM card (this 1 yr old, originally tried 3.5 yrs old) of the same provider.
With that card, GSM is working.
So, is it a problem with the SIM in general. Are there some settings I can modify? Or need I get the provider to replace it against a new one?
The originally card works with UMTS and GSM in a Nokia N73, strange.
Bye
Hello, I've exactly the same problem, but in Italy...
My operator is H3G and when i can catch the 3g signal it's all good... wen it comes to roaming with the operator TIM (in GSM) i can't register on the net... (of course i can with a different phone)...
My touch HD worked a charm so far (i've bought it approx 5 months ago), but now i've got this strange problem... any advice?
Thanks
Velio
Related
Has anyone managed to get there artemis working with a 3g sim card? ie.e the 3 network in the uk? www.three.co.uk? sometimes known as hutchinson 3g?
i spoke to a mobile phone shop in southall (middlesex) and they said its possble but £50!!!!
patterns said:
Has anyone managed to get there artemis working with a 3g sim card? ie.e the 3 network in the uk? www.three.co.uk? sometimes known as hutchinson 3g?
i spoke to a mobile phone shop in southall (middlesex) and they said its possble but £50!!!!
Click to expand...
Click to collapse
Not tried it, but UK O2 Orbits are not network locked, you can put any SIM in - although with it not being a 3G device, there seems little point in putting a Three SIM in as it will just drop back to whichever GSM network Three piggybacks on (O2 I think). I'v just bought a three sim for £1.25 on ebay, so I'll load it up and see what the coverage is like near me - I only get intermittent t-mobile in my place...
it used to be possible but then 3 started to locking their sims so they only worked in 3g phones
aha!
im not so fussed about the 3g coverage its more being able to use that sim card in the phone, whethe rit roams off of o2 or etc. i got my phoen unlocked (originally t-mobile compact 3) and its the only simcard that doessnt work - thats why im suspicios of this shop[ who says they can doo it for £50
please keep me updated as to how your simcard goes, and if anyone knows a way of doing this im all ears!
Hallo,
I have a world-wide gsm version of the htc Hermes. The device is simlock-free and always has been. I put the official, albeit leaked, WM6 rom on it and it works great. But: last week I switched providers (for better data plans) and here is the result:
Data connection works just fine
SMS works just fine
But, I can hardly make calls and I don't receive any. The problem is not the network, because I switched phones (I put my SIM in a €26 SamSung phone which I use when I go camping) and I receive all of the calls. When someone calls me, they hear silence for about 30 seconds and then end up with my voicemail.
Any ideas as how to solve this? Both my old and new carrier are GSM. The only difference between them is that my old carrier (Belgium, Proximus) uses has a 3G/HSPDA network whereas my new carrier (Belgium, MObile Vikings; uses the network of BASE) has an EDGE network. Both operate on Dual Band.
EDIT: Would a radio upgrade do any good? If so, any suggestion for a radio version?
Thank you!
Come on, 80 views and no reply. Someone must have had an idea!
I did a radio upgrade (1.48-> 1.50) but that didn't solve the problem. Any other ideas?
I have TyTN and similar problem. Installed WM6, and worked fine for a 6 months. Few days ago problem (Strange?) started. I have GSM signal, I can make calls, I can receive calls from fixed lines and other GSM operators, but I can't receive calls from users of my domestic network?!? They get info Connection error? Please, HELP.
Also, when I ask request service for Call Barring I get info "Can't read specified service..."
Change the Sim
Long shot but have either of you thought to get a new sim from your current provider (port your number across if necessary) and see if that works?
WB
I've changed SIM card, it's still same problem! But, with a SIM card of other mobile operators I have no problem.
kris1975 said:
I've changed SIM card, it's still same problem! But, with a SIM card of other mobile operators I have no problem.
Click to expand...
Click to collapse
Sounds like a problem that's related to the network provider you are using. Have you chased down their technical dept for help? All else fails, move providers.
Once had a problem where I could not get mobile signals at home but could everywhere else. Turned out my service provider had issues with broadcasts to the cell near me.
They fixed it and gave me my charges back equal to the time the system had been out.
Good luck with it.
WB
Hi all,
I hope this argument has not been already discussed. Because all the keyword related to this specific problem are very general, I'm having an hard time searching for related posts...
I have a Qtek 9100 (not branded and never locked to any company) that I used successfully with all the Italian mobile companies. I moved to Florida couple of month ago, and my Vodafone SIM has been working fine in roaming.
Because roaming is not cheap at all , I just bought a t-mobile SIM card. But when I insert it the phone says "Waiting for connection" forever. If I try to select the network manually, the only available one is "cingular".
I also bought an At&T SIM, that according to AT&T and T-Mobile customer services, should have exactly the same technology for GSM connection, and so my phone should work either on both or none...). Strange enough, it works perfectly with the At&T.
However, I would like to use T-Mobile, as it is much cheaper for the type of service I need.
Can anyone help me? Do you think it can be related to the GSM firmware?
Thanks
Giacomo
Did you try flashing a stock t-mobile ROM to it?
Hello everyone
Did enyone now did that phone work on three network in england...?
Currently i'm on contract with three network & want to buy hd2 but im not sure is 100% work in three network.
Went to few mob seconhand but all hd2 was locked to t-mobile or vodafone so cant't testet with my sim card.
will appreciate if anyone can help
ps. sorry 4 my poor english
I'm with 3 and everything has been perfect up until recently when my phone stopped connecting to the internet when I'm at home/in the area around home. I have a strong signal but just can't connect to the internet. The strange thing is that:
- I have no problems connecting to the internet when I move to a different area/suburb
- Can connect to the internet when I stick my girlfriend's 3UK SIM card in the HD2
- Can connect to the internet with my SIM card in another phone.
The problem just seems to be with my SIM in the area that I live so I tried replacing my SIM card to see if that would fix the problem. Unfortunately it didn't so I'm not sure whether the problem is with 3 or the phone.
Sorry about the long-winded story. The point of it all is that I've encountered this funny problem, don't know what is causing it and 3 won't provide any support because I'm not using one of their phones.
I have an hd2locked on o2, and when I put another sim in it fails to register the network.
a friend came round last week and tried his 3 sim in my phone and it didn't even recognize there was a sim there at all, so I would be very wary of buying without trying if I were you.
I have been using the operator 3 for more than two years (different phone models) and I have never had any issue.
Currently, I use 3 on my HTC HD2 (Generic HTC - Sim Free) and works perfect.
The internet connection, email, mms, sms, everything works perfect.
im currently replying with a 3 sim in my htc branded hd2..
even though im on vfuk the signal is so poor that I got a 3 sim to test on their old payg 5quid unlimited net.
I get full hdpda signal and its much quicker than the same with vf when I can find a decent hspda signal with them.
seriously contemplating going to them full time when my contact ends with vfuk. as it stands I just use this at home for data and the vf for voice.
im on 3 network with a retail unlocked hd2 and can report no probs. hspda nice speed where i am, internet tethering fine to. cheers
I've got my hd2 from virgin it came unlocked but 3g signal is very weak indoors so I still use my old three card and it works perfect.
hi
thx 4 help
Three web show excellent broadband cover so hd2 should be work well.
The point of it all is that my contract is running out in 1march and three is offering me 750min 150txt 50videocall and internet =12.50£ 12month contract with some sony T715(warth90-130£ ebay) or 25£ 12month htc hero so If i will sell one of thoes phones on ebay will get money back and 12month contract will cost me around 30£ + htc hd2 around 400£= around430-450£
or
other option 1year contract with vodafone 40£/mount+84£ handsed cost =564£ 300min unlimited txt unlimited internet but fair usage policy of 500MB...?
Summarise Three=450£ vs vodafone=564£
any advice...?
Hi guys and girls,
Today, i'm writing my first post on this wonderfull forum. I have a problem.
I have very bad network sensivity on every Android phone i have. I'm kinda new to android but i know at least a minimum.
The questions:
If i buy a phone in a country and then take it to another country, can it lead to bad network?
Can the baseband version of a phone be good in one country and bad in another?
Are the OTA updates specific to a country (scandinavian android updated in a non scandinavian country) or are they different from a country to another?
The actual situation:
I live in Belgium but i'm norwegian and i'm used to Norwegian keyboards with Æ, Ø, Å characters) so I have bought my a SE Xperia X10 Mini Pro in Norway, but i think after i did the 2.1 update in Belgium i got bad network. Now i got a HTC Desire Z also bought in Norway and had perfect network in norway, i updated to the 1.72 still in norway and still had perfect network. Then i came back in belgium and had bad network. Then i updated to 1.82 and then to 2.42 (the gingerbread version 2.3.3) and i still have thebad network problems in Belgium. The rom is still the scandinavian/nordic and i was wondering if there is a different baseband version in the ota update from norway and the one from belgium eventhough its still the scandinavian sense rom.
If this is the answer to my problem.
Since i'm on a gingerbread Desire Z, how can i change the baseband version?
I guess i'll have to root, Is there a easy way to root a GB DZ?
Info:
Android: 2.3.3
Baseband version 12.56.60.25U_26.10.04.03_m
Kernel: 2.6.35.10-g7b95729
Software number 2.42.405.2
If you need more info or anything, just ask me. I really want to solve my problem and help others maybe find an answer to theirs.
Thanks in advance,
Bendik
Anybody? Please?
I really need help on this one.
define "bad network" are you sure the carriers in each country use the same bands? Radio loads and RILs will make all the difference. Have you tried locking to 2G?
Well, by saying bad network i mean i have between 0 and 3 bars most of the time. Even with nice weather.
I have no idea if my countries carriers use the same bands. But what i discovered was that if i use my norwegian sim card in belgium (roaming or something) and i use Mobistar (another network carrier) then i have 4 bars allways. I couldn't try to roam on base (my actual carrier) or proximus (wich is the lands monopol carrier).
The thing about radio loads and RIL's i didnt understand anything.
And locking in 2G doesn't change anything.
There are three carriers in belgium: Base (my actual carrier), mobistar, and Proximus (the countrys main carrier)
I ordered free SIM cards from the other belgian carriers.
I got one from mobistar and it worked perfectly.
I haven't tried proximus yet.
Base is the one i have problems with.
So no i have another question: Is there any differences between sim cards from one carrier to another one? Except that they dont allow me to connect to other carriers than the card carrier?
I know i may be spamming a little bit but this is kinda important to me.
So please, if anyone could give answers or help me i would be thankfull.
I think that not all carriers have the same signal strength in a specific location .
In my country there is three mobile networks and in my home they are not equal in signal strength .
one with zero signal , the second with moderate signal and the last one with perfect signal even though they are equal in the street which is 10 meters away from home !!!
You said that mobistar works perfectly so maybe you should stick with them and ignore the one you use right now .
Thanks for answering me.
I really liked base because i had so really cheap bills. Instead of paying 25€ for free texts and ringing and some internet im paying 10€ with my actual one.
I mailed base in case they could help me, and after about 2 weeks i finally got an answer. Theyre working on it...
Maybe it is the 3g band. Look, here in my city, if I use 2g, it works OK but in some areas i have no signal. If I turn on the 3G, I have a very good signal in almost every corner of the city. Verifiy that.
Hello,
-The easiest way might be to contact your actual operator, they should check the 2G/3G coverage in your area. But i guess you can do this yourself, somewhere on their website they should have a map with their signal strenght.
-Change your mobile phone; try the sim card in a different phone. Does it get the same signal strenght? - With this you will determine if the problem is in your mobile phone. If you get better signal in a different phone, you may have a broken anthena in your device or you've messed up something in the settings.
-Ask someone around you with your carrier what strenght does he get. If it is higher than yours and you got the same strenght in more than one phone you may have a wrong sim card. The carrier should change it for you.
Check this and let me know the result I'll try to help.
bendik18 said:
Thanks for answering me.
I really liked base because i had so really cheap bills. Instead of paying 25€ for free texts and ringing and some internet im paying 10€ with my actual one.
I mailed base in case they could help me, and after about 2 weeks i finally got an answer. Theyre working on it...
Click to expand...
Click to collapse
I am very interested to find out what Base does as I am in a similar situation to you though I bought my Xperia 10 mini pro here in Belgium.
When I use my Base sim card I have problems with the signal on either of the tree network settings.
When I use my Slovenian one, I don't have any problems roaming on Base, Mobistar or Proximus.
I always get a good signal when I use my Base card in a different phone though.
Sounds like the frequency for me! Check the frequency of the 3G band for your 3 operators and then check if your cell phones can handle that.
I saw that Mobistar (/the only carrier i get good network on has another band if i understood right)
Im still contacting my actual operator about the issue and they will need another 2 weeks before they can answer me... Of course...
SIM Card in another phone, in a 2G phone SE k550 i have full network. When i lock to 2G on my Android phone, it still has sucky network.
I have a friend (OMG) on the same carrier i had network problems with. he has allways full network, i'll try to see if i can make him come over and test the network with his android phone (acer liquid metal or something)
Ok, let us know how that goes
yes,you may lead to bad network.but the chances are little
Are you on 3g only?
In belgium, Proximus and Mobistar have the best networks.
Base has 97%coverage of edge, but their 3g network sucks.
Are you certain that its everywhere in belgium that base has a bad reception?
I contacted my operator, they told me to try to lock to 2G, i tried it for an hour and still no succes. I restarted my phone after i locked to 2G juste to be sure. Still no success.
I've allready tried in another phone, in my old SE k550 i have full network allmost all the time. I've had the same problem in my x10 mini pro even after a fresh original reset. I really dont think its the phone since i have perfect network when i'm on Mobistar (another carrier that is expensive).
I have a friend that has an Acer Liquid Metal (?) and i'll try to make him come over to test his network.
I have allready changed sim card but they made me pay 10€ for that... --'
Now i'm waiting about a week for another answer from my carrier.
I hope they can do something.
I have bad network everywhere except in the subway (underground :O )
I have this bad network with Proximus and BASE.
I'm was in auto HDSPA/GSM and than tried the 2G only, and now back to auto.
When i'm in auto, i think i noticed that in the moments i have Edge i tend to get better network. But when i lock to edge/2G i still have bad network...
I tried again to lock 2G and it works with full network. Still contacting the operator.
From a quick search of the internet it appears all the providers listed use the same frequencies, 2100 for 3G & 900,1800 for 2G.
As well as selecting 2G only I would also select the mobile operator manually, instead of automatically which I believe is the default. It is also a possibility that the Android phones sold locally have a different radio version then yours that works better on the Base network, I've run into this in the past with Windows Mobile on HTC phones.