Qtek 9100 not working on Florida T-mobile network - 8125, K-JAM, P4300, MDA Vario General

Hi all,
I hope this argument has not been already discussed. Because all the keyword related to this specific problem are very general, I'm having an hard time searching for related posts...
I have a Qtek 9100 (not branded and never locked to any company) that I used successfully with all the Italian mobile companies. I moved to Florida couple of month ago, and my Vodafone SIM has been working fine in roaming.
Because roaming is not cheap at all , I just bought a t-mobile SIM card. But when I insert it the phone says "Waiting for connection" forever. If I try to select the network manually, the only available one is "cingular".
I also bought an At&T SIM, that according to AT&T and T-Mobile customer services, should have exactly the same technology for GSM connection, and so my phone should work either on both or none...). Strange enough, it works perfectly with the At&T.
However, I would like to use T-Mobile, as it is much cheaper for the type of service I need.
Can anyone help me? Do you think it can be related to the GSM firmware?
Thanks
Giacomo

Did you try flashing a stock t-mobile ROM to it?

Related

handbook?

Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
mavrik64 said:
Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
Click to expand...
Click to collapse
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
My operator (Telenor in Norway) enables the customers to use their OLD SIM cards and still have full 3G access!
My SIM card is from 2004, but customers may use cards that go back to July 2000 on the 3G network..
There has been some Over The Air updates, but these might be for something else..
The user only gets a SMS saying: "You SIM card has been updated, please reboot your phone."
So we can use the same SIM on a new and old phone, 3G or no 3G...
http://www.manuals.t-mobile.co.uk/start.asp?manual=1217
Not 100% what you're after, but hope that helps.
stamppot said:
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
Click to expand...
Click to collapse
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
sub69 said:
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
Click to expand...
Click to collapse
Hmmm, you learn something new every day... It could be that one can indeed update the SIM to a USIM with a OTA update, I just hadn't heard about that before. I might put in a phonecall to T-Mobile...
Thanks for the heads-up!
I'd better just point out that my last post was entirely guesswork on my part, based on the fact that my old T-Mobile SIM, and my sister's (3-year?)old Vodafone SIM both work perfectly in 3G devices.
In my case, I never even told T-Mobile that I'd bought a 3G phone, the SIM just worked on 3G from the second I put it in, so no OTA upgrade needed? (Of course, maybe they gave us UK customer's an upgrade one night without telling us?!)
My sister got an official Vodafone upgrade to a 3G phone, so they may have done an OTA thingy at the time, but the actual physical card is the same...

3G + Universal + Australia

Hi,
Could those Universal owners in Australia response to this thread with...
a) What provider they are with
b) What plan they are on
c) The procedure for configuring their unit with their provider (to this point of surfing the net on mobile broadband.
Rather than trial and error I thought I'd try and cheat and just ask someone who's gone through all the pain already.
I would also be interested to hear comparisons between plans and providers.
Regards
Michael
I'm interested too! I've been looking on the net at Telstra, Optus, Vodafone and Three but I can't see anything really great - all very exy!!
Most are linked with phones on plans - not good for us we've already got the unit.
I want a sim only plan that gives me reasonable rates for data download.
I'm using Three - gave the bundled phone to a friend who wanted to upgrade an old NEC. $99 Cap Plan includes $15 towards data usage, but i've never managed to get past the $99 cap yet.
The data speed is fast - to get 3G you need to create a new connection, set the AccessPoint, which is "3netaccess", and leave all others blank. Roams to Telstra GPRS when out of coverage in Oz.
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
There is also no comprehensible FAQ on their site for the MMS setup - just lots of pages with "your phone comes preconfigured - don't change it" comments. Ringing support is no good, if you try to, they soon figure out you are not using "their" phone, and can't help you.
If anyone else here has MMS working please give the settings.
Telstra Universal on 3G
I purchased my JasJar in the UK on a business trip, and with my UK Vodafone SIM had 3G working fine.
For Telstra 3G you need a new USIM for 3G - they should supply for free if you're a post-paid customer.
It actually roams onto the joing 3/Telstra network and drops back to Telstra GPRS.
The Telstra settings are simple - telstra.internet for the APN
Also, the 3G data plans are more generous - I changed from $55/month 5MB plan to a 3G $15/month 6MB plan.
All seems to be working fine.
www.andrewgrill.com
I have the JJ and use Telstra. The process was simple, Tell my secretary to give it to me, TElstra call me back and say that I have it, use the Imate auto configure to install it and of I go.
Expensive yes, but in the overall scheme of my business costs, its not worth looking at. Telstra I believe have a special for the video call bit that they charge the same for a video call as they do for a mobile phone call, to get you to join and try it. I dont have anybody interested in video calls.
I didnt need a telstra sim to do this, and havent actually tested it for videos.
I only really use it a little bit for internet connectivity, and given that I have wireless networks at home and office, I dont use the GPRS to 3G connectivity much.
Heads up though and it is posted in these forums elsewhere that phone companies (and I suspect telstra) would limit it your speeds to the minimum required for video conferencing which is 128kb ps, whereas 3G networks are capable of 384kbps, and only switch it on when you ask for it.
I really dont have that much need, and it doesnt even come close to the capabilities and speeds, ease, costs and overall benefits of the ADSL wireless network.
Hi, I sold my Universal (O2 Xda Exec unlocked) to somebody on eBay who lives in Melbourne, Australia.
Today I received this e-mail from him after he received it:
"My sim card doesn't work."invalid or missing sim card" appears.Can you help me to figure out."
Any ideas anyone?
PS: I should add that mine was one of the 1st Execs shipped in December and was definately unlocked as I had it working with O2 and Orange. All I have changed is to install the new Extended ROM update from their web site, which I presume doesn't have SIM locking does it?
PPS: Update from user: "Thanks for your response.Australia has got a couple network. I currently use $49 cap plan Optus network. but I don't have any idea about frequency."
my friend had a problem with optusnet, told it was the phone!!
I put my telstra sim in, worked perfectly the first time.
went to optus, requested a new sim, got it tested it didn't work, logged a support call, waited for call back, tried agin with support, nothing returned, got a telstra sim the next day and never looked back...
moral, optusnet support sucks when they don't sell you a phone, the knoledge is limited and competency sucks.
BUT I do use them for adsl, and home phone, even then acknowledge that they suck.
Tell your customer to test it on a friends telstra card and run the telstra cab, its something in optusnet.
by the way, my friends phone wa the imate jam / xda mini so the problems hadn't even started with the 3g network of the exec.
my jasjar works perfectly on telstra.
pm me, or get your customer onto the forum if I can provide localised help.
Thanks. Can you please clarify what you mean by "run the telstra cab, its something in optusnet"? What is a 'cab'?
Are they the same network and would he be able to retain his account, or does he have to switch networks?
Networks in Australia
Although Optus and Vodafone in Australia actually share a 3G network (3G air interface) everything beyond that is separate so for billing etc your friend would need a new SIM card. It's likely thet Optus people did not sell him a 3G SIM card - they will have to tell them what it is for so they give him the right SIM.
In OZ, Telstra share with 3 so you 'roam' onto the 3 network for 3G even though you have a Telstra SIM
the cab file is located on the extended rom, or on the 02 website, or the imate website, I have also posted the file elsewhere on this forum if you look for telstra.
if you cant find it, i can locate it and post it, just dont have it handy now.
a cab file installs programs or settings to a device. this particular one sets up all the mms, phone and 3 g settings. if he did a hard reset, the phone itself would ask him his communications provider and do this automatically. but telstra can only be used on telstra, and optus on optus networks, and they are effectively strings of commands to access gprs, 3g, and wap sites.
he may not have run the setup correctly on this. if he installs total commander, and types into the address field \extended_rom\ he would be able to locate the file on the device already and just run it to establish his correct settings.
however, i feel it is likely that the sim card is dud.
Hi all, thanks for your previous help. The customer now has a new SIM from Optus, Australia, which works great for calls.
However, he cannot set up GPRS. He states:
"I tried everything to set up gprs setting.I couldn't.I check the my friend's xda ii series gprs setting.It has got auto config option.So it does itself.But my xda exec ask me phone number ,domain name,username password,dns setting etc.
I rang to Optus technical support.They told me they don't support this one.They gave me dns number but didn't work. But I think . if xda ii works, exec should work.I just need set up for Australia. Please help me."
Does anyone have a link to an Optus Australia auto-config util that will send him the config in a magic SMS?
Failing that, can you type all the details here or provide a link to the Optus cab?
I'm with Vodafone on a $79 cap. The cap value includes data ($1/5min), but the billing by time rather than downloads might not suit most people.
As for configuring the phone - I just downloaded the operator settings CAB file from clubimate.com. Sets up everything perfectly!
AFIK, Vodafone and Optus are the only ones that will offer Sim-only 3G plans. Of course, you can go with Three, and just discard the phone (you can get a free phone on a $29 cap!)
JJ on Three network
JJ on Three network.
I'm going to check this post and report in the near future:
http://aussie3g.com/modules.php?name=Forums&file=viewtopic&t=16121&highlight=jasjar+3netaccess
telstra also offer 3g plans, but I use their phone network and sim card as part of our corporate plan.
I have sent the customer the std cab file on my imate rom, which he reports was not beneficial for him.
I am not on optus so don't actually have the configuration settings.
spludge said:
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
Click to expand...
Click to collapse
i never tried data, but videocalls worked fine...the only limitation being it only works on the overseas 3 network (3 - Hong Kong in my case, this was 2 years ago when i still lived in brisbane)
It's okay guys, Optus were giving him wrong details. He found the right ones -- they're all over Google

O2 branded, Virgin PAYG sim, phone thinks its on T-Mobile?

Have had my wizard for a couple of weeks now, when I bought it, it had the O2 software running on it, its branded externally as an O2. I upgraded the ROM last night but i have noticed that the phone (as before) still thinks it is using the T-mobile network e.g. when i tap on the signal strength indicator or a message comes through, it indicates the t-mobile network. I can receive and make calls as well as text messages and voicemail on the virgin network no problem. After doing the rom update last night i indicated that i was on the Virgin network when prompted when the device was initialising.
So how do i get rid of the fact that my wizard thinks its using the t-mobile network when its actually using the Virgin network. The phone is branded externally as O2? How on earth did this t-mobile identity survive the ROM update. Note i applied the I-mate ROM.
During the ROM update i left the sd card containing the previous ROM image (O2), a backup in case things went wrong, in the device. I noticed that a little after i ran the imate rom update from my host pc a message appeared on my imate mentioning something about the fact that there was an SD card containing a rom image and if i wanted to use this. It was very late and by the time it registed with me what i was looking at the message timed out and the rom update continued. Could this explain the reocurrence of the t-mobile wording. When i reset the device the imate splash is what i see.
Currently:
ROM version 2.16.9.1 WWE
ROM date 2/6/06 (6/2/06 here in the UK)
Radio version 02.07.10
Protocol version 413.1.03
ExtROM version 2.16.9.101
Thanks for any help
Fergus
Virgin is a virtual mobile operator and uses T-mobile's network. Its common for T-Mobile to show up as the carrier on many mobile phones.
Roaming indication after upgrade
Hi have the same problem.
I have a T-mobile (US) phone; I upgraded the ROM (Qtek test ROM) and since then, the phone shows that I am roaming into Cingular network.
In my area (San Francisco) - Cingular is the actual network operator; T-mobile uses Cingular's infrastructure as part of a deal made long time ago.
So, the ROM is correct but I wish there was a way to disable the ugly triangle (showing that I'm roaming) or alternatively - let the phone know that I'm parked in a "home-network".
Ah thank you for clearing that up. By the way is it true that virgin has been bought by NTL, someone mentioned this today. Not sure who is worse NTL or Virgin UK.
Do you know where i can get the settings for MMS and GPRS, have not checked if they have been set up properly.
Many Thanks
Fergus
fergus said:
Ah thank you for clearing that up. By the way is it true that virgin has been bought by NTL, someone mentioned this today. Not sure who is worse NTL or Virgin UK.
Click to expand...
Click to collapse
it's true...
The operator logo in the dialer does not automatically change when you switch networks / sim cards.
It depends on the image file 'carrierlogo.gif' in the Windows folder.
I have an unlocked T-Mobile MDA Vario with an Orange sim card - this showed as T-Mobile until I updated the carrierlogo.gif file!
If you want to view the network you are currently connected to, go to Start | Settings | Phone | Network.
Re: Roaming indication after upgrade
gilbnx said:
Hi have the same problem.
I have a T-mobile (US) phone; I upgraded the ROM (Qtek test ROM) and since then, the phone shows that I am roaming into Cingular network.
In my area (San Francisco) - Cingular is the actual network operator; T-mobile uses Cingular's infrastructure as part of a deal made long time ago.
So, the ROM is correct but I wish there was a way to disable the ugly triangle (showing that I'm roaming) or alternatively - let the phone know that I'm parked in a "home-network".
Click to expand...
Click to collapse
Have you tried another QTek ROM? Otherwise, it's a possible SIM-related issue. The SIM hasn't received an OTA (Over the Air) update telling it that it is connected to T-Mobile's local switch. Furthermore, you shouldn't be on the shared network anymore since the old GSM 1900 shared network was sold to T-Mobile in CA and NV as part of the Cingular/AT&T merger. I would think that T-Mobile has updated that GSM 1900-only network to broadcast only their MNC (Network Code) so any T-Mobile SIMs registered on the network know that it is a native network.

Unlocked but shows roaming service

my HTC P3600 was purchased in the UK and was locked on the Orange network. I got it unlocked before moving to Canada to study. I purchased a sim card from one of the GSM mobile operators (Fido). But when I insert the sim card into my phone it shows me as roaming and the network also charges me roaming service rates even though I am not in a roaming area.
I upgraded the ROM from WM5 to WM6.1 and still the the problem is not fixed.
I also used the sim and CID unlocker (http://pof.eslack.org/trinity-unlocker/) to "reunlock" it but that also didn't work.
Can anyone help me out here. I love my phone and would like to use it instead of getting another one.
So please whatever suggestions you have would be welcomed.
thanks in advance

[Q] SIM unlocked OSF not recognising some SIM cards

Hi again,
Now I've managed to unlock my Orange branded OSF and flash the SwedishSpring rom, I've been trying out different UK SIM cards.
Orange and T-Mobile work fine. Problem comes with 2 of the SIM cards I've tried from smaller networks:
TalkMobile - use Vodafone network
Tesco Mobile - use O2 network
For first 5 minutes there is a weak signal and then signal is lost completely only to come back weakly very intermittently.
Going into settings>network providers and trying to connect automatically to a network generates a message saying something like 'the network cannot register this SIM'. There is a list of the big networks (O2, Orange, T-Mobile, Vodafone and 3) and trying to connect to the 'parent' network fails.
The only thing in common with Talk Mobile and Tesco Mobile is that they 'piggyback' onto another network. There is no problem with the Orange and T-Mobile SIMs as I presume being in the list of providers means those SIMs connect without difficulty. The Talk Mobile and Tesco Mobile SIMs presumably try to connect to thier respective 'parent' network and fail once network recognises it isn't an O2 or Vodafone SIM?
The Talk Mobile and Tesco Mobile SIMs work fine in other phones, so not quite sure what's going on. Technical support at Tesco were useless saying, you have unlocked your phone in a non-legitimate way, therefore you can't expect our SIM to work properly (despite the T-Mobile and Orange ones working OK!)
I'm sure one of the tech/gurus/wizards here can provide more useful suggestions and help compared to the Tesco technical support department
Look forward to hearing your thoughts and if anyone else has experienced similar problems and how they solved them.
Thanks
PS. same problem exists even with the original stock Orange ROM prior to flashing FroYo rom.
From what you've mentioned, it sounds like your blade may not be unlocked.
I say this because since Orange & T-mobile merged as Everything Everywhere, their sims can be used to switch on to each others networks on locked devices.
Which method did you use to unlock your blade if I may ask?

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