Related
I know there was some confusion regarding the trade in value, what was the outcome?
I've just received my cheque and it is only £30, when people have questioned this have they then received an additional £20 or not?
Cheers
When I got my Exec from the O2 shop, I traded in an old Nokia 5110 with a spent battery, and was led to believe I would get a £50 cheque back.
However, within the month I received a cheque from O2 for £36, I didn't question this as I assumed I didn't get the full £50 because of the dead battery. Then about 3 weeks later I received another cheque, this time from "Foneback" (I guess they are a phone recycling scheme?) for £20. I therefore got a total of £56 for a dodgy old Nokia.
Not bad.....
Paul.
My cheque is from fonebak, o2 customer services have suggested I go back to the store I purchased it from
Same issue, bought mine on 30th November, told £50, just got cheque for £30. rang O2 store in Woking where I got it - they said ring Customer service who said deal with store. Store said they would call back - ahhh.
Anyone got the 02 brochure and can scan in where it says £50 trade in?
Scott
£30.... :x
I got £30 from Foneback...
Being aware of the issues of the £30 & £50 I contacted customer services who confirmed that the trade-in is for £50 and I kept my brochure as I knew it would come in handy.
Contacted customer services and they claim they have no idea about it etc.
Will wait 'til after Xmas to give them a piece of my mind!!!
Hi,
If you have the brochure, any chance of scanning it in where it says £50 trade in, may help others if they need to prove it against the word of th salesperson
Scoo
Hi,
If you have the brochure, any chance of scanning it in where it says £50 trade in, may help others if they need to prove it against the word of th salesperson
Scoo
Not sure if the brouchure will help, it say 'Upto £50 tradein' depending on the model of phone
I have the scan...
I will email it to those who need it.
They are telling me to go to the shop to sort it out etc.
I am not keen to do that but let me how all of you get on!!!
Thanks
S
Contact the Store
They will contact Fonebak and arrange the necessary. Make sure you speak to the manager of the store as they are best placed to confirm the situation.
Mine is being dealt with tomorrow and I will advise of any update.
Latest
I have been told that the £50 was only while the phone was priced £199 etc. and that once the price was cut to £79.99 the trade-in reduced to £30. I said not fair as I was told £50 etc, so they are looking at it again. I guess it is a case of being persistent, but it is only £20 and our time is worth more than that.
Same here, I went into to the store today, and the chap I spoke to said I was wrong.
He instantly turned to the page with the XDA Mini, and the £30, ahhh but thats the January catalogue not the December ohh he said I'll speak to the manager....
The manager says if I want to pay the £159 then I can have a £50 trade in, my reply was no chance you cannot change the rules after the customer has purchased the goods....
I requested that the manager came and spoke to me, he agreed that there was a printing issue, my reply was that this is o2 problem not mine. He would request a £20 credit to my account. Couldn't do it immediatley would take my details and call me back..... Guess what no call, I'll be back tomorrow....
It's not acceptable. I had a verbal aggrement that I would get a £50 cheque back as per the catalogue. Any deviation from this is a breach of (verbal) contract and should be treated as such (with a letter to your local trading standrads office, coppied to the hapless idiots at O2)...
i only got 30 pounds when they told me i would get 50, whats my best plan of action to get the other 20 pound
After two promised phone calls from the store manager that never happened, I went into the store and made a lot of noise....result.
Manager has now confirmed that a £20 cheque has been approved and will be with me by Wednesday....
Also I've not yet seen a bill for my Mini S, so this could be a very cheap device, its well over a month so I should have received one by now.
FINALLY
O2 customer services were unable to help but due to an £8 billing error and the hassle with the trade-in fiasco, they credited my account with £20, so I am happy!!!
Following on from this, I contacted the store and Ellie form O2 at Watford did nothing as promised and did not get in touch with me. I called her and she denied any knowledge and so on etc.
Today I rang Fonebak and they are fully aware of the issue. I spoke to a lady called Lyndsay who answered the phone. She confirmed there had been an error and that she would send me a cheque for £20 in the post today. All she needs is confirmation that you have purchased and XDA Mini S and did so prior to Xmas 2005. She has all the info in front of her so don't try to be too smart. Give her your surname and postcode and she will confirm the rest to you.
Good luck and finally!!!
Hey guys if anyone was looking to buy any accessories for your HTC Touch Pro. I found this link from MoDaCo that will email you a discount voucher code for Expansys-USA.Com or Expansys.Com. I believe this discount is thanks to MoDaCo.Com if found it from google and thought I would share.
USA: It will give you $14.94 off any accessory purchase over $30.
Europe: It will give you £10 to put towards an order of £20 or more.
Just thought I would share my findings, also it noted that the discount ends on the 30th of November. So you only have a few days left to use the discount.
- Dan
It says invalid voucher code.
AEDan1977 said:
Hey guys if anyone was looking to buy any accessories for your HTC Touch Pro. I found this link from MoDaCo that will email you a discount voucher code for Expansys-USA.Com or Expansys.Com. I believe this discount is thanks to MoDaCo.Com if found it from google and thought I would share.
USA: It will give you $14.94 off any accessory purchase over $30.
Europe: It will give you £10 to put towards an order of £20 or more.
Just thought I would share my findings, also it noted that the discount ends on the 30th of November. So you only have a few days left to use the discount.
- Dan
Click to expand...
Click to collapse
Mine was rejected too. And please dont buy from Expansys. I had so much problem. They never reply to emails. Had to make some international calls to settle and the phone bills is a bomb.
thats wierd, i just ordered 2 items this afternoon and my code worked fine. it was on the USA site, i dont know if it matters where you live? Also Expansys is the same company that processes orders for the HTCAccessoryStore.Com i dunno if most of you know that. They are coming from the same company that HTC uses for their official accessory store.
AEDan1977 said:
thats wierd, i just ordered 2 items this afternoon and my code worked fine. it was on the USA site, i dont know if it matters where you live? Also Expansys is the same company that processes orders for the HTCAccessoryStore.Com i dunno if most of you know that. They are coming from the same company that HTC uses for their official accessory store.
Click to expand...
Click to collapse
I have cancelled ALL orders made thru expansys
I tried it earlier today. and it worked for me as well. Thanks for the heads up. :beer:
illi said:
Mine was rejected too. And please dont buy from Expansys. I had so much problem. They never reply to emails. Had to make some international calls to settle and the phone bills is a bomb.
Click to expand...
Click to collapse
I ordered an item from expansys on nov 11th. Website said "instock" on it. Got a conformation email from both paypal and expansys for the item the next day. I even checked expansys's website 2 days after my order and that item still showed "instock". 3 days after that they (expansys) send me an email that its out of stock but will ship now on nov 24th. Today is the 25th and no notice or anything from them. They also have not replyed to my emails. What a way to do business.
error. see next post
yzf750 said:
I ordered an item from expansys on nov 11th. Website said "instock" on it. Got a conformation email from both paypal and expansys for the item the next day. I even checked expansys's website 2 days after my order and that item still showed "instock". 3 days after that they (expansys) send me an email that its out of stock but will ship now on nov 24th. Today is the 25th and no notice or anything from them. They also have not replyed to my emails. What a way to do business.
Click to expand...
Click to collapse
I ordered the Celio Corp's Redfly on 19Nov. The payment was made through bank transfer the following day. In the order confirmation email a Singapore/Hongkong/UK phone numbers were given. I called the Singapore phone number on Monday 24Nov but it was perpetually engaged. I managed to get through to the Hongkong number on Tuesday (yesterday). At that point I was then informed that I short paid by UKL12.00 which was not made clear in the order form (at the web-site). Meanwhile a number of emails was sent to the Singapore/Hongkong/UK offices. None was ever responded. I finally request for cancellation through e-mail at the same time asked how long would they take to process. Untill this moment no one cares to respond.
Expansys is not only unethical but very unprofessional.
Another interesting issue is that it costs differently for the same item if ordered from their various web-sites (UK/Europe, or Singapore, Hongkong.) STRANGE!!
I will never get anything from expansys ever again.
i always get my stuff from expansys. no problems yet - and i mainly use the uk one and they ship it to australia - uselly in 2-3days which is awesomly quick
Another eXpansys Horror Story
Ordered 2 items from eXpansys-USA last week. One item showed over 1600 in stock and the other showed over 200 in stock. They both stated "This product is at our central warehouse and should be shipped in 3 working days".
When I checked my order status the next day it indicated both items were out of stock. The item descriptions were correct but if I clicked on the link for either one they took me a page that stated "Product not found or is not available in this region". I also noted the item number in both links were not the item numbers I ordered. When I went to the correct pages for the items I had actually ordered they still showed plenty of stock.
At this point I emailed them and finally got a reply 3 days later in which it was stated "The unit is in transit from our central warehouse and will ship later this week." I sent a reply asking what that statement meant and asking if they ship FROM their central warehouse TO the customer or what. So far no reply and I really don't expect one.
Based on this experience, and quite a few similar "reviews" I read here and elsewhere, it appears this is typical of them. It is very unlikely that I will order from them again. A first time customer has pretty much become a last time customer.
if your order is delayed, like my tv out cable, just call and they will at least give you free priority shipping...... a whopping 5 bucks!
If you go onto the orange website:
http://shop.orange.co.uk/shop/
Select Pay Monthly New Customers
Select the Touch HD and click on Buy
Next click the show all plans and scroll down.
There is a Canary 25 24 Month Contract for £20 per month
400 Anytime minutes
500 Texts
Unlimited anytime calls to orange mobiles
The handset price is £29.50 which looks like a mistake. It should be £293.50.
Have gone all the way through the order process successfuly.
Don't know how long this will be there for.
I posted this a few hours ago under the mobiles.co.uk thread.
I was thinking this was an mistake and it must be. Debating on pouncing.
But then again, the Racoon 40 12m contract comes out at only £25 more in total.
Canary 25: £20x24m + £29.50 = £509.50
Racoon 40: £38x12m + £78 = £534.00
A good deal for those who wants a low monthly bill but personally not having to wait an extra 12 months is worth a whole lot more.
just checked, they're doing it for £29.50 on all of the £20/month price plans on the 24month contract(tho only mention the price on the canary 25(£20/month with the £5/month web discount)). I clicked on buy on each of them and it gave the £29.50 in each case, for whatever reason the £29.50 is only on the £20/month on the 24month contract and not on the higher ones(only tried 1 but it said £195 for the phone).
so for that need unlimited text but can live with 400mins the dolphin 25 is the one to go for. canary is unlimited orange to orange, dolphin is unlimited text, racoon is unlimited land line(only 100text tho, enough for me as I don't text that much but not for many on here from what I've read).
dont forget to go through a cashback site....
that should be a mistake bought my HD on panther 45
ordered
I just put an order through just now.
Hopefully will get it on Tuesday!
Good bye N95!
The cheapest I see it for now is £48.50...
Its gone for me.
Still there for me.
Yep still there for me too.
Need to click on all plans at the top.
What prices are the data plans on Orange, they seem to be poor unless you haggle from what I have read in various forums inc this most excellent and informative one.
If it actually turns up thats my next and final hurdle to HD heaven, @ £20 a month I don't mind paying the often quoted £7.50 but I want a reasonable 250mb+ bundle.
BimB
OK, I'm going to go out on a limb and ask if anyone's order number works at www.orange.co.uk/ordertracking ?
So far no confirmation email!
No tracking number, that I saw on the confirmation page either.
BimB
Hi all,
Sorry to be the bearer of bad news but earlier today i tried to order this deal but by actually speaking to a rep. All was going well with choice of plan and device but the rep was unable to process the order and had to put me on hold after a long wait he came back and said the price being shown is wrong and it should be £127 so obviously i declined to proceed.
Also if you click the Terms and conditions from where you place your order you will see this,
"General terms and conditions
Ordering from the Orange shop™ online
The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you send an order by means of this website for goods and/or services, your order shall constitute an offer for the goods and/or services selected. We shall send you an email confirming your order to the email address supplied with your order. Acceptance of your order shall only take place when your credit card is debited or other payment method is cleared. Until then Orange reserves the right to decline the order. No binding contract is created until your order has been accepted. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English court."
Marc
from [email protected]
date Sun, Nov 30, 2008 at X:XX XM
subjectThank you for your Orange order
xx:xx xM (x hours ago)
Hello xxx,
Thank you for choosing Orange - we've got your order.
delivery details
Your order will be delivered on XX-XX-XX to the following address:
blah blah blah
You can track the progress of your order online by going to www.orange.co.uk/ordertracking . Once your order is dispatched we will email you with the parcel tracking number so that you can track the progress of your phone right to your door.
Thanks,
Orange
@SingaporeAirlines,
That's all very well and good but again if you read the part of the T&C's i copied you will see until they take payment off your debit or credit card there is no contract and then can back out.
It will be interesting to see if anyone actually manages to get their phone or not as it all seems alright until they try and take payment and that's when it seems to fail. But good luck to all that have tried.
Marc
Well
I am in the same boat as SingaporeAirlines.
I have my email but so far no money has been deducted from my account.
I have a feeling that once they get processed tomorrow, they might get cancelled.
I did think it could be correct and it hasn't filtered down to the sales people yet?
Why haven't they edited the webpage if it is wrong, can't be that difficult even for a weekend!
Fingers Crossed
BimB
well it seems to have been corrected now, just checked and its upto £293.50.
My order seems to have gone through. I got an e-mail from Orange saying my phone had been dispatched and they gave me a tracking number. Should be here by 10am Tuesday morning!
Woo-hoo!!
Well
They have taken the £29.50 plus £3 delivery from my account.
So should be here today
Hi,
I ordered my HD from handtec about three weeks ago to be delivered to the USA. The day before it was delivered a guy from Fed-Ex rang up and emailed a form that needed to be filled out and faxed back before they could release it from customs. did that and got it fine the next day with just a signature. Yesterday i got a bill from Fed-Ex for $20.71 for "Duties, Tax, Customs, Other Fees" Not a big deal but something to be aware of...did everybody else get this bill as well?
yup.. i got billed that but i didn't know it was from Fed Ex.. it got charged to my credit card and i thought it was just an international currency conversion fee or something..
no bills from FedEx or additional charges on my card (as of today)... could be that I was proactive and called FedEx to supply the single bit of info they had not yet requested: the FCC ID for the HD.
I did not paid anything extra, my HD was held in customs because of FCCID, but seller provided all information. Later I got an envelope from Fedex full of stuff regarded FCCID seller provided for them.
Thought I would start this thread to gather new information on availability of the Leo. I have been told the earliest date for the Leo on O2 is November 2nd, but no pricing information. T-Mobile is 5th/6th November £35 and free handset on an 18th month contract. So post anything else you might here - here.
Romania - 15 november, about 620 EUR , unlocked and contract free.
Switzerland, 13 november, 763 CHF -> 504 €, unlocked and contact free.
The UK unlocked version should start arriving from the 11th and will be £500 to £550 (including VAT).
Denmark, 6 November, ~580 euro, unlocked and contact free.
I spoke to O2 yesterday, 22-10-09 and she told me they will be available to order on Monday 26Th october. I told her that a number of other sources gave later release dates, but she stuck to her guns and said Monday.....They`ll be getting my call on Monday then..!!!!
richie_jones said:
I spoke to O2 yesterday, 22-10-09 and she told me they will be available to order on Monday 26Th october. I told her that a number of other sources gave later release dates, but she stuck to her guns and said Monday.....They`ll be getting my call on Monday then..!!!!
Click to expand...
Click to collapse
Seriously would love it if true - but I doubt it! Either way I will be on the phone meself on Monday
expansys have it at £549 (with £30 of vouchers) but the release date continually varies between 11th and 14th November. I ordered mine from them as soon as I saw it on their site. bit more expensive than others, but I've had a few phones from them and they always seem to get them as early as everyone else, whereas some retailers lag behind the delivery curve a little
You can find the several UK prices here.
http://www.powerupmobile.com/tariffs-2-684.htm
The lowest is at the moment 486.43 pounds.
So just a thought from one compulsive early adopter
All,
This does look like a very interesting phone, so long as it isn't too big in size.
We will all need to get use to a new finger language and most likely some of our applications will not actually work effectively (due to lack of a stylus).
Now about the price...Well as a compulsive early adopter I have been prone to buying most of the HTC devices on first day - through preorder, import (expansys) or some means.
This time it may be worth not dipping into my rainy day money for about 3-4 weeks.
We are on the cusp of an iPhone pre Christmas war. I suspect it is going to turn ugly out there with all the new vendors and their retail subs viciously slashing prices and offering cashbacks etc.
I don't want an iPhone (I currently have two 3GS phones for evaluation and they are just bland to me). I want a cheaper HTC HD2.
If I wait just a few weeks I expect to see a downward pressure begin to build on all other device prices as the Christmas fight begins.
And those non iPhone devices will drop in perceived value as the mass of the great dirty unwashed make a rush to get an affordable iPhone (they will all want to show how cool they are - but after Christmas when they all show each other their iPhones they will realise... well... actually they are not cool anymore)
So I will continue to live life to the full and just for a few weeks sit on my hands and then pick one up in the pre Christmas rush, hopefully around £100 cheaper.
All the best,
The Pianist
Have been told the same this afternoon, but the lady was a little bit more cagey. She said that they might have them on Monday to order but not to hold my breath. Same as before really.
well, that will be the cheapest price for people like me from outside of EU countries. in handtec, it states 432GBP. no need to pay VAT. clove is 439GBP.
Slovakia - 11 - 16 November, about 596 EUR , unlocked and contract free.
Got mine on order, from Micro-P , should get it on the 11th/12th Fingers crossed....
Bloke
JohnQ said:
well, that will be the cheapest price for people like me from outside of EU countries. in handtec, it states 432GBP. no need to pay VAT. clove is 439GBP.
Click to expand...
Click to collapse
Or you can follow the link that i posted. First item ( insight.com ) has it without VAT for 422.98GBP ( 486.43GBP Inc VAT ).
Another 10GBP saved
Heads up guys...thought u might be interested to know that O2 has updated its accessories website to include..you guessed it..HTC HD2. Just yesterday by the looks of it...so set to launch soon (fingers crossed)
Check this 1 out
I found a posting for david elects ltd, all types of electronics..he had hd2 listed sealed, brand new in box with 30 day return policy and 2year warranty...now get this I emailed them and they responded by sayn
Htc Hd2..............$270USD
Shipping fee ....$40usd
Total Amount....$310usd
Buy 2 get 1 free, Buy 5 get 2 free..
we assured you safe business and you will never regret in doing business with us and you will get us more customer's.
Shipping Terms
===================
Orders are shipped via either FedEx Express, DHL Express or UPS
express..Tracking Number will be provided via Email once the Order has
been shipped out
Shipping delivery of your order will take 48hour to your door step approximately 2 Business
Days Most orders are shipped within 2 Business Days, We ship Worldwide.
Warranty & Return Policy
=============================
- Our products are covered by a 30 Day Warranty
- All defective products must be reported within 30 days after you receive your order
- Buyer is responsible to return the defective product back to us and we will exchange it accordingly
- All sales are final
To place an order, simply get back to us with your full shipping information such as,
Name:.........
Shipping Address:.............
Telephone number:........
So that we commence on your order immediately.
Thanks
Sales Manager
MSN MESSENGER:[email protected]
uc4life said:
I found a posting for david elects ltd, all types of electronics..he had hd2 listed sealed, brand new in box with 30 day return policy and 2year warranty...now get this I emailed them and they responded by sayn
Htc Hd2..............$270USD
Shipping fee ....$40usd
Total Amount....$310usd
Buy 2 get 1 free, Buy 5 get 2 free..
we assured you safe business and you will never regret in doing business with us and you will get us more customer's.
Click to expand...
Click to collapse
...buy 10 and you got a car for free... I think its a fake.
uc4life said:
I found a posting for david elects ltd, all types of electronics..he had hd2 listed sealed, brand new in box with 30 day return policy and 2year warranty...now get this I emailed them and they responded by sayn
Htc Hd2..............$270USD
Shipping fee ....$40usd
Total Amount....$310usd
Buy 2 get 1 free, Buy 5 get 2 free..
we assured you safe business and you will never regret in doing business with us and you will get us more customer's.
Shipping Terms
===================
Orders are shipped via either FedEx Express, DHL Express or UPS
express..Tracking Number will be provided via Email once the Order has
been shipped out
Shipping delivery of your order will take 48hour to your door step approximately 2 Business
Days Most orders are shipped within 2 Business Days, We ship Worldwide.
Warranty & Return Policy
=============================
- Our products are covered by a 30 Day Warranty
- All defective products must be reported within 30 days after you receive your order
- Buyer is responsible to return the defective product back to us and we will exchange it accordingly
- All sales are final
To place an order, simply get back to us with your full shipping information such as,
Name:.........
Shipping Address:.............
Telephone number:........
So that we commence on your order immediately.
Thanks
Sales Manager
MSN MESSENGER:[email protected]
Click to expand...
Click to collapse
Be very very wary of deals like this. I contacted a gentleman a couple of weeks ago with a similar "bargain" for the Omnia 2. After getting further into it, they would only accept payment via Western Union (which you should never do). When I asked whether I could collect in person (they were based out of a normal surburban semi going by their post code) and pay in cash they said they didn't accept cash and would still require me to pay by Western Union. I obviously did not take them up on the deal
uc4life said:
I found a posting for david elects ltd, all types of electronics..he had hd2 listed sealed, brand new in box with 30 day return policy and 2year warranty...now get this I emailed them and they responded by sayn
Htc Hd2..............$270USD
Shipping fee ....$40usd
Total Amount....$310usd
Buy 2 get 1 free, Buy 5 get 2 free..
we assured you safe business and you will never regret in doing business with us and you will get us more customer's.
Shipping Terms
===================
Orders are shipped via either FedEx Express, DHL Express or UPS
express..Tracking Number will be provided via Email once the Order has
been shipped out
Shipping delivery of your order will take 48hour to your door step approximately 2 Business
Days Most orders are shipped within 2 Business Days, We ship Worldwide.
Warranty & Return Policy
=============================
- Our products are covered by a 30 Day Warranty
- All defective products must be reported within 30 days after you receive your order
- Buyer is responsible to return the defective product back to us and we will exchange it accordingly
- All sales are final
To place an order, simply get back to us with your full shipping information such as,
Name:.........
Shipping Address:.............
Telephone number:........
So that we commence on your order immediately.
Thanks
Sales Manager
MSN MESSENGER:[email protected]
Click to expand...
Click to collapse
Even wholesale price is more expensive.. Carefull what you do, but if in any case you lose ur head and decide to try it out anyways, put me in the list of buying one of the 'free' ones u get