Database Users

MSN Messenger not working, ROM upgrades

dear all,
i have a prototype XDA Exec that's finally decided to give me a problem i can't seem to fix. i can't sign into MSN messenger anymore on it.
when i sign in it'll popup a message saying "Logon to MSN Messenger Service failed because the service is not responding. Please try again later." However it will sign out my already-connected to messenger desktop. however Hotmail seems to work fine. It's just messenger that's not working.
i've tried using another device and i can sign in just fine, so from my point of view it's obviously a problem with the aged version software i have. there's two things i can think of to resolve this. 1. update the ROM and get a newer version of the MSN messenger software which will hopefully work. 2. my version of Pocket MSN comes with an extra tab after "Switch User" under options called "Dogfood" which allows the option of logging and alteration of HTTPS and TCP server. if i could get the new working server addresses then maybe my problem'd be gone. i've been using session.mobile.msn.com for my HTTPS server and services.mobile.msn.com for my TCP server since last september and all's been fine till about 3 weeks ago. i have a feeling they've changed the address sometime in the past month or so?
does anyone have any other solutions or the abovementioned settings for me to try?
okay say i have to take the ROM upgrade option, i have a little problem, both with hardware and software. hardware wise, my prototype unit is from the early design stages, and the keyboard layout is a little different. can i remap the keyboard according to what it currently is? or do i have to apply tacky looking little labels so i can remap myself to the new keyboard? software wise, i have trouble finding something to backup my SMS that i can restore to the unit later when i'm done updating the ROM. also i'm a little worried that production ROMs may possibly not work in my device, can i backup my ROM before i upgrade?
i can upload a photo of the keyboard if any of you need it..
i've tried looking thru wiki and the forums with little success. i found a ROM backup utility @ wiki but i'm not sure if it works with WM5, as it was uploaded @ Jan '05, long before WM5 was even announced. nor is there any info about it working with WM5 or not.
thanks to anyone who can give me any thoughts on this.

I had a problem very similar to this after I upgraded my ROM recently and got the same error messages. I even posted a topic here but the answers I got didn't solve my problem.
Luckily one day, I tried to randomly sign in and couldn't so I tried something different. Under 'Options' scroll to the switch user tab and switch user and sign out completely. Also, on the SMS tab, make sure SMS forwarding to cellphone is unchecked. If asked to confirm, then hit yes and go ahead and sign out. On the Today screen try signing in again.
That should work for you hopefully, as it did the trick for me.
Let me know if you are able to download an upgraded version of Pocket MSN or MSN Messenger.
Good luck!

unfortunately i haven't had as much luck with signing out completely, tried it twice already, hasn't done anything to help~
i've tried looking for an updated version of messenger with no luck either, i'm wondering if hacking the newer roms will find me a cab with messenger in it? and even if i do, will i be able to remove/uninstall the old messenger without having to hack into the ext. rom?

flyingcamelz said:
unfortunately i haven't had as much luck with signing out completely, tried it twice already, hasn't done anything to help~
i've tried looking for an updated version of messenger with no luck either, i'm wondering if hacking the newer roms will find me a cab with messenger in it? and even if i do, will i be able to remove/uninstall the old messenger without having to hack into the ext. rom?
Click to expand...
Click to collapse
try this

I must admit that I also cant be done with this pocket msn lark.....
The standard messenger on my xda2s and previous ipaqs i had worked fine and very fast to type and send the messages and also to sign on... It also told us when someone was typing a message on the other end wich is something ive never seen on this one.
On this latest messenger built into the rom its just takes forever to sign on (when it does) and alot of the time just drop connection...specially on gprs... sometimes i just have to contain myselfe with frustration just not to do something silly to the exec since i know its not its fault.
@MWANG
What is this file supposed to do m8?
TIA
BR

I have a Wizard not a Universal but have the same problem since I upgraded to the leaked AKU 2.2 & 2.3 roms. With the AKu 2.0 rom Messenger was working fine...

Live Messenger problem

I have got the Touch yesterday. Everythings work finde except the windows live messenger getting some troubles.
Live messenger could not show any people in the ONLINE list after first time logon. I 've reconfigured my msn account, without any problem at first time.
but... the problem happened again. Any idea?

Yessssss, I haven the same problem : no contact and error message !!!!

There's a new version of the messenger client, linked on the hermes general forum.
The new client works fine.

@ bencassie Can you copy/paste this link please?

1st search result on google for "xda developers new messenger" and you get a post with this link -
http://rapidshare.com/files/24689015/Windows_Live_for_Windows_Mobile.rar

What's the lastest build of WLM?
My Touch comes with 10.6.0026.2700... getting "None online" problem.

Can anyone provide a .cab file? (I don't have any windows installed)
Thanks,
Max

Still have the no contact online problem.. anyone has a solution? thanks

lewisleung said:
I have got the Touch yesterday. Everythings work finde except the windows live messenger getting some troubles.
Live messenger could not show any people in the ONLINE list after first time logon. I 've reconfigured my msn account, without any problem at first time.
but... the problem happened again. Any idea?
Click to expand...
Click to collapse
Are you guys have a Chinese TOUCH?
I had no problem with Windows Live.
If you have an English TOUCH,
I had no problem with Windows Live either.
Now, if you have an English WM6 but loaded a Chinese OS on it, then it may or may not work (mine didn't) with Windows Live.
Windows CE just like its damn older sibling Windows, applications can run into conflicts; PAIN in the rear end.

I own a Dutch Elf, and the problem occurs here as well :-( No errors or anything, just no-one online. They can message you though, but you appear offline in their contact lists :-\
Edit:
Just installed the newer version of WLM, and now its working great

Can someone post the link for the latest WLM? The one I have on Touch is 10.6.0028.2700

Here:
http://www.megaupload.com/?d=WSEQT0ZN

If your touchs' MSN Messenger has problem showing online contacts, this version can fix it

Does this version install over the old one thus taking no extra storage space?

Yes, it will install over the existing but it seems that it does take more memory space...

No update necessary
I've found out that deleting your password in windows Live and login in Windows Live with another account and accepting the license thingies again it works like a charm. (long sentence, lazy today)

WLM Build 1400.CAB
When im trying to install this,
Im getting a error, about: you dont have the rights too install this blabla
Anyone knows what to do know ?

I have a french HTC touch and the problem is the same. the only way to be really connected is to configure the connexion on each time.
If i only ask him to connecte the touch seems to be connected but is not.
tr72

vaio said:
If your touchs' MSN Messenger has problem showing online contacts, this version can fix it
Click to expand...
Click to collapse
THANK YOU!!!!!!!
NOW IT'S WORKING PERFECTLY. I DON'T NEED TO CREATE MY ACCOUNT EACH TIME.
TR72

what do i do with this .cab file ? lol :S i have a htc touch and its my first pda phone! eek.
and yes my contacts are no showing up in my messenger either. thanks

Disgruntled HTC Touch HD Owner

wassup with this email problem. Microsoft released a patch for the smtp bug in wm6.1 but the patch refuses to install on my new wm6.1.4 touch HD! I seem to be left with a device that cannot send emails, and MS calls this a business OS! Anyone else having this problem and does anyone know when MS might solve my pain

What error do you get while installing the patch? Are you sure you're installing the right patch?

david.s said:
wassup with this email problem. Microsoft released a patch for the smtp bug in wm6.1 but the patch refuses to install on my new wm6.1.4 touch HD! I seem to be left with a device that cannot send emails, and MS calls this a business OS! Anyone else having this problem and does anyone know when MS might solve my pain
Click to expand...
Click to collapse
don't have a Touch HD, but did you soft reset and then try to install the patch? also, what message appears on the screen after the unsuccessful installation? and finally, i assume that you've been affected by this bug...correct?

It does take a while for beginners to learn things like cab file installation, soft reset, hard reset, unlocking, ROM flashing, etc.
But don't get discourage. It's not that complicated. It can even be fun after a while. In fact there are many ROM junkies among us who suffers from withdrawal symptoms when there is no new ROM for them to play around.

Sorry for asking this but, what email problem?

Sometimes the search function is your best friend:
http://forum.xda-developers.com/showpost.php?p=2898069&postcount=1

eaglesteve said:
............ It can even be fun after a while. In fact there are many ROM junkies among us who suffers from withdrawal symptoms when there is no new ROM for them to play around.
Click to expand...
Click to collapse
Speak for yourself, eaglesteve! Confession is good for the soul!
It's good to see you here as well! Looking for an athena replacement?
Back to the topic, wasn't there another thread saying Touch HD does not need this patch? Indeed, see the post above!

The patch is for WM6.1 prior to 6.1.4 only!

Hmmm how ironic my email is actually not working either....
I just tried it and it keeps saying unable to connect, wtf?
It doesn't even try to connect via HSDPA, if I connect it manually it still doesn't work!!! What a piece of crap.... Never had any problem with this before on WM

Hi there, my first post, also my first windows mobile device (I know I need to setup my profile still.)
Anyways, started having this problem last night, I thought it may have been my provider blocking ports or something. Nope T-Mobile (UK) say that all my ports are open, I've just done a speed test and getting over 2000kbps. I wont mentions names, but a helpful tech support guy suggested updating the rom when someone releases a custom one. Though I'm thinking before that we need microsoft to get into gear and give us a hotfix for this on our ce version
Hard reset does not solve this problem.
any ideas guys???

david.s said:
wassup with this email problem. Microsoft released a patch for the smtp bug in wm6.1 but the patch refuses to install on my new wm6.1.4 touch HD! I seem to be left with a device that cannot send emails, and MS calls this a business OS! Anyone else having this problem and does anyone know when MS might solve my pain
Click to expand...
Click to collapse
Version 6.1.4 has this patch already built in:
http://forum.xda-developers.com/showthread.php?t=444996&highlight=smtp
Guess what, I found this with THE SEARCH FUNCTION!
If it still does not work, either hit yourself for configuring not correct, or go beat your provider up, they have ****ed up something.

E-mail probs?
I have found that my Touch HD has varying issues with sending and receiving emails, and these differ between whichever email service I am using. For example my emails through Yahoo are perfect, yet my mails thru Orange (Freeserve / Wannadoo) completely refuse to work whattever I try.
Just ironic that my Touch HDs' service provider IS Orange, yet I cant connect to THEIR email servers!!!!!

I will buy your HD for $99 if you don't like it.

SMTP still a major issue with wm 6.1.4
Like many others I have an HTC Touch HD with the 6.1.4 operating system that is supposed to be bug free when it comes to sending emails. Well it isnt! Same classic problem, receives but wont send. 6.1.4 needs a patch too! (but hasnt got one God help us all.....

I found a solution to this. quite strange as my opera and internet explorer stopped working. so I did a hard reset (holdinging both volume buttons while phone tuned off, then pressing power button), and then auto setup my settings for t-mobile and I had opera and internet explorer working again. The email solution was to just go into the connection settings, goto proxy server and untick the box next to "uses a proxy server to connect to the internet" so that all programs have direct net access. everything works now like a dream
Of course you don't need to do a hard reset if your opera and internet explorer connect, just delete the proxy server settings.
hope this post helps people.

Have you tried the .cab suggested by this link :
http://www.tracyandmatt.co.uk/blogs/...obile-smtp-fix
I use AOL for my email and used to have the error message, but not after installing that .cab. (Install at your own risk)

Windows live mobile fun :(

Hi
I got my HD2 yeasterday flashed it to 1.66 before I even put a sim in it and its been working really well. O2 even sent me a phone I could flash from HTC's website.
One is is that after maybe 1 hour or 4 hours windows live mobile will fail to connnet to msn and pull down emails. Restarting the phone is the only fix.
I have unticked the proxy setting just for it to retick when I click OK. Everything else will work fine just WLM will stop working.
Any ideas why and how to fix it as it is a very helpful feature?

Same, WLM is just useless. It will crash after about an hour starting by "the wireless network is currently unavailable" even if it is, at which point it's impossible to force it to disconnect, to close it, and it will hang task managers that try to enumerate the running processes so no way to kill it. After several long minutes it will finally say "you've been disconnected" stops hanging everything and can be closed, but relaunching it and trying to reconnect will only give a "network is unavailable" popup straight away before it even tries to connect. Usually it will cause lockups to other programs too in its wake, forcing a reboot.
I'd really appreciate a solution or alternative. Slick crashes with memory errors, IMPlus only manages to connect to msn half the time even if other protocols always work... I just can't find any msn client that actually works.

hmmmm guess ill have to wait for an update to appear. Meanwhile im going to unsync my email and do hotmail via pop3/imap.

Please post which version of WLM you are using (or is it just the one with the stock rom?).
I`m using an updated version and it's working flawlessly here (although it had problems syncing in the beginning).

OK:
try this one
http://rapidshare.com/files/333732216/WindowsLive.PPC2005_arm.cab
or
http://www.megaupload.com/?d=L4VOCVG1

ive tried the updated version from the market place and it still does it.
I have loaded your first link onto my phone and we shall see how it goes. I have noticed if i leave MSN signed in it seems to do stop syncing and when i sign out msn the email works again.

10.7.0061.0500.2000, which is cooked in the ROM i use (see below).
And they really could make longer version numbers...
OK, downoading yours now.

tried both of them and the fault still shows. I have created a post on the windows mobile forums which I hope MS will see and will get to the bottom of the issue.
Here is the post for those who wish to contribute: social.microsoft.com/Forums/en-US/windowsmobile/thread/5c420f13-001e-42d6-924c-7385b0274221/ <<< Copy and paiste into your browser as im not allowed to post links yet.

i have the EXACT same prob! my life wud be SO much better if this prob didnt exist. its so frustrating i cant stand it anymore!!! come on ive solved EVERY prob on xda-developers somebody MUST knw the answer

I met the exact same problem. So I have to find a 3rd party IM software Beejive IM.
But it's pretty strange that in WM system, we even can't use MSN.
Hope some one could fix the problem.

chling said:
I met the exact same problem. So I have to find a 3rd party IM software Beejive IM.
But it's pretty strange that in WM system, we even can't use MSN.
Hope some one could fix the problem.
Click to expand...
Click to collapse
does the nudge feature work with mobile msn.or do i need to update the version.where can i get the latest version of wlm

I don't use this software, but have you attempted to edit the registry?
EG what is the proxy it defaults to?
Whenever I install a clean ROM, I *must* go in the registry to HKLM/Comms/ConnMgr/Providers/(something)/(something)/Proxy and clear the key - otherwise youtube NEVER works.
The reason behind this is because everytime you load youtube, Youtube assumed ^that proxy was the one you needed, so it copied the value to HKLM/Software/HTC/Youtube/ProxyName, and nothing worked.
I'm assuming similar behavior is happening here?
So my question is: WHAT proxy is it automatically using?

It can't be a proxy issue, because as mentioned msn works, just that it will "crash" after about 1hr of use, and only then won't connect anymore until the next soft reset.

Hi there!
Same problem with windows love here. At best the service is reasonable....most of the time its just not!
Anyway; instead of just complaining I want to make it better and try the new version in the supplied link above. There is a notification however about deleting the older version existig on the phone before installing the new version. Question: how to delete the old version?? It's not in the programlist...
Anyone?

It asks if you want to uninstall, just answer "yes" and it does (or does not, but who cares, it does install the new one afterwards )
The one in the link was the same I already had though, so no help. I'm using IM+ lite now. Not perfect, but at least it works.

HD2
Ok i dont know if this is anything to do with this thread but got a hd2 but msn doesnt work on wi-fi? does anyone know how to get this fixed? it only works on Data
Thanks

Has anyone found a solution for this yet?

Just wondering, why dont you use the default mail client on WM(setup the mail account) and for messenger, use parlingo? I too had my run with Windows live messenger failing me. I actually did what i've typed and became a happier man. Maybe you like to try that?

i use only exchange email sync and that works perfekt. Lets me have gmail on outlook exchange. But it sux that we cant use a microsoft product full out on a windows phone, makes no sense. All rom cookers seem to given up on msn messenger. But setting hotmail only to sync "as ithems arrive" works great.

Yeah I use Palringo but WLM has much better visuals, ah well I'll give up on it aswell.

HD2 forgetting passwords

Can't seem to find anyone else who has this problem.
Every so often it forgets passwords for my Gmail account & Wireless Wep key.
I will randomly have to re-setup my gmail account, along with it loosing my wep key, which is highly annoying to have to re-enter it.
I'm on crappy 1.43 rom as I am waiting, along with many others, the release of the O2 rom update.
If this is just a problem with 1.43, then I'm happy to wait for the offical O2 update.

Never had this issue, but I've been on ROM 1.48 out the box and upgraded since so can't relaly comment...

MalekoUK said:
Every so often it forgets passwords for my Gmail account & Wireless Wep key.
I'm on crappy 1.43 rom as I am waiting, along with many others, the release of the O2 rom update.
Click to expand...
Click to collapse
Just made a similar post
I am hit the first time. I have 1.48 rom.

Seems there are 3 threads started within the last day with the same issue. I don't know what triggered it today but recently when I installed swype it had the same effect. And another time when I transferred the simcard to another phone and back it did it. It is a real pain.
Linked to swype possibly?
By the way I am using sea wwe 1.66 rom with the 2.08.50.08_2 radio.

Agoattamer said:
Seems there are 3 threads started within the last day with the same issue. I don't know what triggered it today but recently when I installed swype it had the same effect. And another time when I transferred the simcard to another phone and back it did it. It is a real pain.
Linked to swype possibly?
Click to expand...
Click to collapse
I have been using swype for weeks before this happened.

so what is thesolution to this problem? on the homepage it tells me i have emails on accounts that somehow arent present in the setting nor can be accessed. what gives yo?

juntjoo said:
so what is thesolution to this problem? on the homepage it tells me i have emails on accounts that somehow arent present in the setting nor can be accessed. what gives yo?
Click to expand...
Click to collapse
From the Sense page (the outside), use the right soft button to get the settings. Retype everything. It will recreate the accounts in Inbox (the inside). I don't know a better method.

It is a matter of SWYPE.
Just uninstall it and use the normal keyboard.
Then ur safe.
I answered the question 3 times in the last 2 days.
Just go to email tab, click menu -> account settings
choose your acount and enter the missing entries (pop/imap, smtp and maybe password)
Then click finish and it will work again and appear in the list again.
In germany o2 already released the new rom. look in the forums maybe it is out for uk too.

hd 2 losing password
i do not have swyp installed (never have) and my imap email user name changes all the time

reg edit for imap email
where is the imap email saved in registry.
i want to edit the user name for the email... cuz it keeps referring back from: [email protected]mail.com to name.

happened to me on my us hd2 2 days after getting it. lost my email setup and my wifi passwords.
been fine since

lbhocky19 said:
happened to me on my us hd2 2 days after getting it. lost my email setup and my wifi passwords.
been fine since
Click to expand...
Click to collapse
I bet it is the price for using SWYPE. Swype is included in the US hd2, isnt it?
When i used it most passw. i entered hadnt been remembered...
Use the default keyboard instead (as i hope it is additionally included in the US HD2)

Well it hasnt happened recently, so seems to have solved itself...*touch wood*...

This has nothing to do with SWYPE, I have had this problem using stock 1.66 and Duttys HG 1.3
As far as I can tell it has to do with whenever you install a some programs or make a change in the registry.

TicKByT said:
This has nothing to do with SWYPE, I have had this problem using stock 1.66 and Duttys HG 1.3
As far as I can tell it has to do with whenever you install a some programs or make a change in the registry.
Click to expand...
Click to collapse
You cannot say it like that as most people facing the problem did install swype.
your solution is not a solution. i installed a lot programs and did reg changes and everything works 4 me. only when i use SWYPE passes arent saved regulary. so maybe next time you post your idea as an addition but dont exclude most common reasons for the problem. even more when you give hints that dont help anybody...

dameon12 said:
You cannot say it like that as most people facing the problem did install swype.
your solution is not a solution. i installed a lot programs and did reg changes and everything works 4 me. only when i use SWYPE passes arent saved regulary. so maybe next time you post your idea as an addition but dont exclude most common reasons for the problem. even more when you give hints that dont help anybody...
Click to expand...
Click to collapse
Dont get your panty in a twist. I was just saying that it doesnt seem to only be a SWYPE problem. I too have done many reg changes and installed many programs without a problem but sometimes the problem does occur then. Even without SWYPE being remotely present.
So maybe next time shut your trap and dont reply if it doesnt add anything to the topic...

I have this problem also on TMOUS stock install, the onlything I have upgraded or installed was wifirouter, and upgraded Facebook from WinMarketplace.

Riccojames said:
where is the imap email saved in registry.
i want to edit the user name for the email... cuz it keeps referring back from: [email protected] to name.
Click to expand...
Click to collapse
anyone know?

just happened to me again this morning. havent been using swype much..

This resetting rubbish has happened to me a few times in fact i just spent the last few minutes setting up my emails again. I can't pin point the reason for it happening and before someone else blames swype, I'm using non devise ID modding one. Really is very annoying will have to wait till i get home to reset the wifi passwords. I'm sure i saw a quick method of recovering email accounts which I'll post when i find it.