Disgruntled HTC Touch HD Owner - Touch HD General

wassup with this email problem. Microsoft released a patch for the smtp bug in wm6.1 but the patch refuses to install on my new wm6.1.4 touch HD! I seem to be left with a device that cannot send emails, and MS calls this a business OS! Anyone else having this problem and does anyone know when MS might solve my pain

What error do you get while installing the patch? Are you sure you're installing the right patch?

david.s said:
wassup with this email problem. Microsoft released a patch for the smtp bug in wm6.1 but the patch refuses to install on my new wm6.1.4 touch HD! I seem to be left with a device that cannot send emails, and MS calls this a business OS! Anyone else having this problem and does anyone know when MS might solve my pain
Click to expand...
Click to collapse
don't have a Touch HD, but did you soft reset and then try to install the patch? also, what message appears on the screen after the unsuccessful installation? and finally, i assume that you've been affected by this bug...correct?

It does take a while for beginners to learn things like cab file installation, soft reset, hard reset, unlocking, ROM flashing, etc.
But don't get discourage. It's not that complicated. It can even be fun after a while. In fact there are many ROM junkies among us who suffers from withdrawal symptoms when there is no new ROM for them to play around.

Sorry for asking this but, what email problem?

Sometimes the search function is your best friend:
http://forum.xda-developers.com/showpost.php?p=2898069&postcount=1

eaglesteve said:
............ It can even be fun after a while. In fact there are many ROM junkies among us who suffers from withdrawal symptoms when there is no new ROM for them to play around.
Click to expand...
Click to collapse
Speak for yourself, eaglesteve! Confession is good for the soul!
It's good to see you here as well! Looking for an athena replacement?
Back to the topic, wasn't there another thread saying Touch HD does not need this patch? Indeed, see the post above!

The patch is for WM6.1 prior to 6.1.4 only!

Hmmm how ironic my email is actually not working either....
I just tried it and it keeps saying unable to connect, wtf?
It doesn't even try to connect via HSDPA, if I connect it manually it still doesn't work!!! What a piece of crap.... Never had any problem with this before on WM

Hi there, my first post, also my first windows mobile device (I know I need to setup my profile still.)
Anyways, started having this problem last night, I thought it may have been my provider blocking ports or something. Nope T-Mobile (UK) say that all my ports are open, I've just done a speed test and getting over 2000kbps. I wont mentions names, but a helpful tech support guy suggested updating the rom when someone releases a custom one. Though I'm thinking before that we need microsoft to get into gear and give us a hotfix for this on our ce version
Hard reset does not solve this problem.
any ideas guys???

david.s said:
wassup with this email problem. Microsoft released a patch for the smtp bug in wm6.1 but the patch refuses to install on my new wm6.1.4 touch HD! I seem to be left with a device that cannot send emails, and MS calls this a business OS! Anyone else having this problem and does anyone know when MS might solve my pain
Click to expand...
Click to collapse
Version 6.1.4 has this patch already built in:
http://forum.xda-developers.com/showthread.php?t=444996&highlight=smtp
Guess what, I found this with THE SEARCH FUNCTION!
If it still does not work, either hit yourself for configuring not correct, or go beat your provider up, they have ****ed up something.

E-mail probs?
I have found that my Touch HD has varying issues with sending and receiving emails, and these differ between whichever email service I am using. For example my emails through Yahoo are perfect, yet my mails thru Orange (Freeserve / Wannadoo) completely refuse to work whattever I try.
Just ironic that my Touch HDs' service provider IS Orange, yet I cant connect to THEIR email servers!!!!!

I will buy your HD for $99 if you don't like it.

SMTP still a major issue with wm 6.1.4
Like many others I have an HTC Touch HD with the 6.1.4 operating system that is supposed to be bug free when it comes to sending emails. Well it isnt! Same classic problem, receives but wont send. 6.1.4 needs a patch too! (but hasnt got one God help us all.....

I found a solution to this. quite strange as my opera and internet explorer stopped working. so I did a hard reset (holdinging both volume buttons while phone tuned off, then pressing power button), and then auto setup my settings for t-mobile and I had opera and internet explorer working again. The email solution was to just go into the connection settings, goto proxy server and untick the box next to "uses a proxy server to connect to the internet" so that all programs have direct net access. everything works now like a dream
Of course you don't need to do a hard reset if your opera and internet explorer connect, just delete the proxy server settings.
hope this post helps people.

Have you tried the .cab suggested by this link :
http://www.tracyandmatt.co.uk/blogs/...obile-smtp-fix
I use AOL for my email and used to have the error message, but not after installing that .cab. (Install at your own risk)

Related

MSN Messenger not working, ROM upgrades

dear all,
i have a prototype XDA Exec that's finally decided to give me a problem i can't seem to fix. i can't sign into MSN messenger anymore on it.
when i sign in it'll popup a message saying "Logon to MSN Messenger Service failed because the service is not responding. Please try again later." However it will sign out my already-connected to messenger desktop. however Hotmail seems to work fine. It's just messenger that's not working.
i've tried using another device and i can sign in just fine, so from my point of view it's obviously a problem with the aged version software i have. there's two things i can think of to resolve this. 1. update the ROM and get a newer version of the MSN messenger software which will hopefully work. 2. my version of Pocket MSN comes with an extra tab after "Switch User" under options called "Dogfood" which allows the option of logging and alteration of HTTPS and TCP server. if i could get the new working server addresses then maybe my problem'd be gone. i've been using session.mobile.msn.com for my HTTPS server and services.mobile.msn.com for my TCP server since last september and all's been fine till about 3 weeks ago. i have a feeling they've changed the address sometime in the past month or so?
does anyone have any other solutions or the abovementioned settings for me to try?
okay say i have to take the ROM upgrade option, i have a little problem, both with hardware and software. hardware wise, my prototype unit is from the early design stages, and the keyboard layout is a little different. can i remap the keyboard according to what it currently is? or do i have to apply tacky looking little labels so i can remap myself to the new keyboard? software wise, i have trouble finding something to backup my SMS that i can restore to the unit later when i'm done updating the ROM. also i'm a little worried that production ROMs may possibly not work in my device, can i backup my ROM before i upgrade?
i can upload a photo of the keyboard if any of you need it..
i've tried looking thru wiki and the forums with little success. i found a ROM backup utility @ wiki but i'm not sure if it works with WM5, as it was uploaded @ Jan '05, long before WM5 was even announced. nor is there any info about it working with WM5 or not.
thanks to anyone who can give me any thoughts on this.
I had a problem very similar to this after I upgraded my ROM recently and got the same error messages. I even posted a topic here but the answers I got didn't solve my problem.
Luckily one day, I tried to randomly sign in and couldn't so I tried something different. Under 'Options' scroll to the switch user tab and switch user and sign out completely. Also, on the SMS tab, make sure SMS forwarding to cellphone is unchecked. If asked to confirm, then hit yes and go ahead and sign out. On the Today screen try signing in again.
That should work for you hopefully, as it did the trick for me.
Let me know if you are able to download an upgraded version of Pocket MSN or MSN Messenger.
Good luck!
unfortunately i haven't had as much luck with signing out completely, tried it twice already, hasn't done anything to help~
i've tried looking for an updated version of messenger with no luck either, i'm wondering if hacking the newer roms will find me a cab with messenger in it? and even if i do, will i be able to remove/uninstall the old messenger without having to hack into the ext. rom?
flyingcamelz said:
unfortunately i haven't had as much luck with signing out completely, tried it twice already, hasn't done anything to help~
i've tried looking for an updated version of messenger with no luck either, i'm wondering if hacking the newer roms will find me a cab with messenger in it? and even if i do, will i be able to remove/uninstall the old messenger without having to hack into the ext. rom?
Click to expand...
Click to collapse
try this
I must admit that I also cant be done with this pocket msn lark.....
The standard messenger on my xda2s and previous ipaqs i had worked fine and very fast to type and send the messages and also to sign on... It also told us when someone was typing a message on the other end wich is something ive never seen on this one.
On this latest messenger built into the rom its just takes forever to sign on (when it does) and alot of the time just drop connection...specially on gprs... sometimes i just have to contain myselfe with frustration just not to do something silly to the exec since i know its not its fault.
@MWANG
What is this file supposed to do m8?
TIA
BR
I have a Wizard not a Universal but have the same problem since I upgraded to the leaked AKU 2.2 & 2.3 roms. With the AKu 2.0 rom Messenger was working fine...

WM 6.1 Sprint Mogul ROM killed exchange ActiveSync

(Appologize made new thread ... new to forum) I purchased a Mogul from RS about three weeks ago. For the first week, it worked great! I logged into my company exchange server down loaded and synced email, cal,contacts,tasks ... was very excited. I also got very excited when I started t read threads in this blog .... it seems like there are some pretty smart members maybe someone can help!!
Noticed that there was a new ROM (sprint TV and improved connection) installed the ROM.
Have spent endless hours with HTC technical support, sprint technical support (not an appropriate name). At times managed to get the email to load but never again Cal, Tasks, contacts. Always able to get sent emails to load. I'm left with a couple of alternatives (any others would be greatly appreciated (actually I really like this phone but I need my email,schedule,etc to work) The error is 0x8503001C there is no exact description about this from MSmobile it seems to be an awh**** code. Searching on the web provides 1000s of hits unfortunately not just my issue.
o Go to an early ROM WM6.0. So far it seems like to do this I need to unlock the phone then flash the earlier rom?? Since no SIM card I need to hack the registry?? There are several products out there which is best (I do not mind paying for something that works well). I down loaded several "Oficial ROm versions ... unfortunately did not write down the number of the one the phone came with.
o Find some way of getting this thing to work well to keep the extra features
o My grace period ends in a week ... cancel with Sprint go to Att but there is not a 3G phone I like ... only Iphone ... it has issues for exchange server??
o I got my wife a Touch at the same time (it runs WM6.1) same issue. Downloaded once my corp email no cal, etc.
o I was told that this Rom was cooked up by MS & Sprint what a disaster
Please, please help ... Thanks in advance
Scurfer
Sprint Touch WM6.1 Killed Exchange mail, Calendar; Skype not working
I upgraded my Sprint Touch to HTC official WM6.1 last week, it went smoothly and I liked the GPS and Rev. A speed!! However, it also killed the working Exchange sync with my company server, which was working on 6.0 ROM. I troubleshot with our IT with a Mogul and with his account on the Touch and finally narrowed down to the culprit--6.1 ROM on Touch (6.1 Mogul ROM has no problem). Another thing that is not working is the Skype, even with the 2.2.0.45 which Skype claims working with WM6.1--no sound after the first ring, even the Skype test call. Can someone share their experiences on Touch or any tips to get these two to work on the 6.1 ROM-- I do not want to give up GPS and Rev.A. Thanks.
Mogul clarification
Thanks for the feedback .... I think I was not as clear as I should have been
On my mogul, I can get the activesync/ exchange to work for email only. If I check cal, tasks, or contacts.... and If under acticesync / menu / options ... I check cal, tasks,or contacts ... and try again I get the infamous 0x8503001C support code.
Reading MS blog someone indicated that WM6.1 is very picky? ... and to try deleting cal with data etc. I limited my cal to the basics still no luck. Deleted all tasks and contacts except one each ... still no luck.
I think my first post was a little confusing in this regard.... (clarifiation) ....I can sync the email with exchange but as soon as I check other options ... or those options by themselves ...0x8503001C.
Thanks,
Scurfer
ive never had a problem with syncing everything on exchange with 6.1, im using DCDs roms, theres plenty of info here on how to use custom roms, so look around
A properly configured exchange server will have no problems syncing with the new rom... i do it all the time..
I would recomend working with your it staff rather than sprint or htc because the problem is most likely with the exchanfe server..
If you want to test it to make sure. I would recommend getting a free account at mail2web.com... they offer free exchange service and if it works with them you have something to show your exchange adim...
Well, ...I appreciate the confidence in the MS sprint WM6.1 ROM however,
... as well as the advice about our IT. The simple fact is we have thousands of employees and the exchange server is not restricted to an employee with the appropriate access rights however, it is unsupported, unless you are a very high level person within the company so while us peeons (pissed on) can have access ... if we have proplems we are on our own....
The simple fact is it (all) worked untill the 6.1 upgrade to my Mogul two weeks ago. There are probaly 50 Moguls with VP/Dirs. I imagine that they were all purchased with 6.0 ... they have no camera I'll never know for sure. Mine may start working properly the day IT has a problem with higher level employees devices. In this age of cost cutting IT assistance ... I am far down the food chain. I may be mistaken about this forum ... I really thought I might get some help here ... so far nothing ...
About the cooked ROMs I have considered but I find Imyself caught in some of the lingo and cautions through 2years of posts as an example:
o My ROm is 3.56.651, there have been posts indicating that you should not try to drop lower that 3.35 ??? I had found a ROM that is suppose to be an official ROM .....RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4350H_SPCS_A
o THere was another post that gave about 30 steps usung special unlock an relock instructions as wel as reg editing and subsequently, several post about bricked phones.
So does anyone know if the referenced 3.35.651.2 is the ROm upgrade before mine. I may become more adventurous as time goes on ... but I'm just trying to get back to the ROm that I had three weeks ago that worked so well with exchange and active sync.
o Does anyone have any clear instructions that would enable me to get back ... I'm on the go so much at work that the push email was a huge benefit ...also being on the run and knowing when a meeting got tossed in my lap helps me schedule my time, updating tasks was great, contacts. That is all gone.
o Does'nt anyone find it strange that this all happen with 6.1 and no other changes?
o This is also not an issue of settings for the server I can still hit it ... I just only can sink my email and once again , not cal,cont,or tasks.
o Doesn't anyone fnd it strange that I can access my email and sync but cal, contacts & tasks do not.
o I can appreeciate that there are a large number of people that are just fascinated by more and more technology ... but all I wanted is my outlook completely back... THe attraction of technology got me in this mess because the Sprint TV like a great addition
Trying to "GO BACK"
As posted yesterday there are several confusing aspects for me involved in going back to a previous ROM .... based on the posts through the last 2 years in this forum
1. Is the ROM I posted above (previous post) the last official ROM before the infamous 7/21/08 post by HTC that gave the speed increase and Sprint TV? If not what is it and where can I get a copy?
2. Is the Titan ROM update utiity,relocker and unlocker posted in XDA wiki the latest if not what is?
3. In previous posts there are at least four ID/PINs that you should capture from your phone in case you get in trouble. How to get these?
4. What is a good utility I.e. Reg editor to use? Will this give me the above ID/PINs? I do not mind spending the money if it gets me out of this mess
5. Another post indicates that you should first unlock ... uninstall the previous ROM? (maybe I'm misunderstanding) then install an appropriate radio by itself then stop the sprint autoupdate before go forward ... relock soft reset, unlock then install the desired official ROM update stop the auto update, then relock. The inferernce is that subsequent future ROM updates will be OK true?
6. If the phone is left in an unlocked state then you try an official additional update does that cause an issue? I have heard that this does ... reading other forums.
7. So is anybody in this forum experienced enough to answer these questions without quessing or shooting from the hip? I'm sure that I am not the only one that would find these answers invaluable.
Assuming there is someon in XDA like that, .... I would greatly appreciate your assistance.
Thanks,
Scurfer
I have a 6.1 Mogul with the newest stock rom and have no problems at all with EAS and sync of email/contacts/calendar. Worked great before the rom update too. Unless you setup activesync on the mogul to only grab email, I can't guess what changed for you.
Active sync/exchange server
Well, I'm starting to believe that you are correct & no, I did not only request email (though I realy do thank you for making the suggestion...). After a lot of checking I believe that this is related to SSL and certificate chains. Because tasks, calendar, and contacts are closely tied to GAL (global address list) and email in some cases will work without it. I.E. if the SSL certificates are only partially recognized, this can apparently happen. The reason they can be only partially recognized is if there is an intermediate SSL certificate. I do believe that WM 6.1 is, as I said before, more Picky...
An intermediate certificate creates a SSL certificate chain that has to be honored. So far I have found that the only practical way to handle this is through XML and a _setup XML file. This in turn has to be put into a CAB and later installed in the CE registry. I have spent many hours trying to understand these processes and get the proper programs. Some from Microsoft for identifying the chain, others for making CABs, being able to view and chage corectly XML and appropriate tools.
Because this operation changes the registry and if not done correctly, it can turn the phone into a brick, I also needed a program that can make a restore. The new SKtools can do this it is a great program with many optimizing features; I highly recommend it after trying several others in the last 2 weeks. The best $20 I have spent in a long time... too bad it will not make CABs.
So finally, I'm able to make the XML file, just got to the point where I understand the CABs, have a way to restore the registry and about to give this a try.
I appreciate your feedback but I am disappointed that there seems to be so few people, other than yourself, in this forum that are willing to dig a little deeper and help some one out. While it is true that it is likely that WM6.1 is just fine (probably more picky), I have had to run through this completely on my own ....
I still have the questions I asked about what was the previous ROM and programs that can unlock/relock, the impact of locked and unlock status on adding a new programs ... earlier in this post ... still unanswered ... Maybe everyone that really knows about phones went to another forum???
I'm close to getting this and I'll post the solution ... and programs required, however, I would really like to get my other questions answered and some feedback from a senior / expert member.
Thanks,
Scurfer
Scurfer,
I'm a network admin for a rather large organization and when issues like these arise with our PDA's/Pocket PC's I usually have the user use their PC to access our Outlook Web Access so they can install and save the certificate on their PC.
Then once they have a copy of the cert, export it to a file (if necessary), copy it over to their PDA/Pocket PC and install/import the cert on the device through the cert program within the device. This has solved almost all of our syncing issues in the past.
I too have a Sprint Mogul 6800 with the newest rom (I wanted Sprint TV and faster speeds too) and following my instructions above has allowed me to sync with our Exchange 2007 server and receive all email/contacts/tasks/etc. I was browsing these forums actually looking for a fix to my HTC home plugin issue which I finally found...thankyou forums....so I figured I'd give you my 2 cents.
Sprint WM6.1 Rom Activesync Exchange Server
Thank you for your feedback. I had tried something similar using the WM forum SSL XML chain saver. I noticed an improvement when using the XML but not completely resolved... I could only hit & sync email. I could at that time hit the OWA directly with my PDA which I could not do before ... so you may be on the right track.
I noticed that we have many more certifiates than the two that the chain saver grabbed. It is possible that installing all of these intermediate certs and related Roots may do the trick, .... However ...
A recent update from me is that I was getting so close to my 30 days with Sprint that I had to push for and got a new phone from the repair center. This phone is at the WM6.0 level and I immediately hit the server downloading email, calendar, contacts but could not sync tasks.
Our company has thousands of employees and they are very slow to upgrade anything ... when I checked we are using 2003sp2++ (holdctrl&rightclick outlook icon).
I believe it is true that wm6.1 works well with 2007 exchange. I do not think it works well with 2003sp2++ here's hoping our poorly manned IT group gets it together at some point and nstalls 2007. It took them many years to change Access over.
So I'm going to close this thread as resolved (and open one to try and get this task issue resolved on 6.0). Contacts and tasks share the same categories in WM and theoretically in exchange / outlook. However, for some reason I cannot remove categories in WM6.0. My thought is that if I have a small number of items that cover the total range of my three catagories ... in both WM & Exch ...may be it will start to sync tasks .... but it did not ... any tips would be appreciated
Once again we are not prohibited from the access ...it is just not supported.
Thanks again to the people that were not so quick to assume that there is no problem .... the Sprint techs now have many, many complaints. About 6.1
Finally though there is that wild card ... what is Sprint adding / removing as an example … they pulled out the folder manager inWM6.1 it is necessary to edit the registry to add it back in (check the web for how to). what else got changed? Looking on the web there are many more Sprint customers with the issue....
Resolved WM 6.1 Sprint, HTC ROM killed Activesync & Exchange
Thanks, I'd like to provide an update... Thanks for the cert info but this last week I was able to get a phone from Sprint with a 6.0 ROM. Well Guess what ... exchange worked perfectly no importing of certs required ... just my base server information. This brought me back to where I was four weeks ago. Unfortunately, I have had to go through several of 6.0 reman phones because of poor repair by whoever Sprint has outsourced that task to, unstable operation, stuck buttons, keyboard that does not work (I'm imagining a cage full of monkeys doing the repairs). You would think that they would ensure that these phones, which are going to already potentially dissatisfied customers, would be given a good look over.
I hear Sprint is strapped for cash but this seems the wrong place to cut cost. The adage in business is that one dissatisfied person tells 4. Satisfied customers tell no one unless asked. Very satisfied people only tell 2. Therefore, dissatisfaction spreads at a rate of two to one. (this is often highly exaggerated by dissatisfied people) but two to one seems the actual case substantiated in business articles. Sprint has new people at the top ... maybe some of them have time to read the blogs, the old ones just wanted to play Monopoly. The moral is you do not have to piss off many people to lose market share.
The good news for Sprint is that, during my weeks of trials and tribulations, I have never met (I must have talked to 12 techs and supevisors) so many people that were honestly concerned and trying to help. So, I would lke to apologize for a comment I made earlier in this thread. There are actually a lot of caring techs there at Sprint
The bad news is that they do not seem to have a swat team that can stay ahead of these issues and communicate with their techs. Poor communication with their techs.... 12 techs and supervisors … twelve different stories.
But one tech supervisor and his manager went out of their way for me today … I heard today I may actually get a new 6.0 phone out of the box, so I’m going to fade away ... happily with my WM 6.0 phone. Because these two tried so hard for me … I’m back in the Sprint camp ... very satisfied with the effort these two made. That makes the difference … the people that try … I was a Verizon customer for many years (they are the kings of indifference), then T-mobile the last two … I could never get anyone at T-mobile to call back so, the people at Sprint seem to really care …. That works for me.
One final thing ... for anyone stuck in nearly the same spot. Initially, I was trying to also get Tasks synced. I finally found out that this is not supported for activesync 4.5 and exchange 2003 sp2 (not sure about 2007). Tasks will only sync with ativesync 4.5 and your desktop. A little know fact … sprint techs….or HTC techs or anybody else I talked to …did not know … dug it out of a WM blog the Windows Mobile team did not think this was a priority.
Really makes you think ... a lot of MS people just working on the desktop ...writing code ... out of touch with how business people work.
Once again thanks to everyone that tried to help
Scurfer
Any Have The Sprint Mogul 3.35 ROM?
I too loaded the new 3.35 ROM for the Sprint Mogul and I cannot access the internet using EVDO. I called HTC and they say that they do not have the old 3.35 ROM. If someone has this, could you please post it or e-mail it to me at [email protected].
Thanks
Updating with NEW ROMS
AKIran, My issue is likely different than yours. However, I may have info to help you. You mentioned that you cannot connect to the Internet. My issue was about Exchange Server. But if it is only cannot connect to the Internet and you put a new ROM in check this.
These may be named slightly different for your phone.
Open the settings icon, go to the connection tab, Then go to and open the phone Icon... Then, go to Services. Pick the Internet. There is a setting for ID passcode and domain. If these are blank then this is your problem.
This is because you do not need the internet to use your phone but you need the Sprint PCS service to contact the internet it is you ISP. A warrning that you cannot to Sprint PCS likely comes up when you try the Internet then times out.
This info gets wiped out when you phone has a hard reset or a new ROM Maybe because of Sprint or HTC not sure....
The Domain name is left blank, ID and passcode are unique to you ... and your account. ...
Call sprint technical support ask them for your unique ID and pass code it will likely be something like.
If the person does not know, suggest that you hear it is the same as the first part of your Sprint email address ... combined with your email passcode
"firstlastname###@Spprint.pcs.com"
so the ID for trhe Internet access is
"firstlastname###" all this with no spaces the ### is a number that is appended to your name by Sprint
and then a pass code
###### a combination of chars&numbs
and no domain name. Enter this info then restart your phone or however they tell you to do it.
If the person does not know, suggest that you hear it is the same as the first part of your Sprint email address ... combined with your email pascode
From their standpoint they do not care about the new ROM...
Sprint is going to discontinue email at the end of the year ... somethng about server space. But they are a litle trapped because of the above...
Keep in mind that you can only upgrade and cannot down grade without being quite a hack ... far beyond me .... hope this helps. Also if this does not do it you may have to have them unlock the phone and set up aditional info.
I tried very hard to get my old ROM from Sprint it is SOP for them & their dealrs to not keep old ROMs.
Scurfer

[SOLVED] Syncing with exhange over the air

Guys
I've searched the wiki and the forum and cant find my answer, although i'm certain that this question will have been asked before
I've recently converted from an iphone to a touch hd and want my work email to sync over the air to my phone
this worked flawlessly on my iphone but on my touch hd it doesnt seem to sync unless i go into mail and press send and receive.
fyi: i'm running duttys 6.5 leo rom
cameronm said:
Guys
I've searched the wiki and the forum and cant find my answer, although i'm certain that this question will have been asked before
I've recently converted from an iphone to a touch hd and want my work email to sync over the air to my phone
this worked flawlessly on my iphone but on my touch hd it doesnt seem to sync unless i go into mail and press send and receive.
fyi: i'm running duttys 6.5 leo rom
Click to expand...
Click to collapse
Go in your device to ActiveSync-->Menu-->shedule...and check your settings. if you wanted real push then the setting should be : "as items arrive"
yeah i've already set that. Interestingly if i click sync in active sync app it then retrieves the mail from the server.
I have noticed that i occassionally get a message
'the security certificate on the server is not valid ...'
but it still syncs?
I also didnt get this message on my iphone
my works flawlessly with the settings above... sadly too well and i cant escape my emails!
the only thing i can suggest to try, is to un associate and re associate the hd with the exchange server and see if that fixes
as for the security cert, never had that, but i am probably on a different server (unless we work for some company) and im usings leos 3.55 rom
even with your little prob, the HD is still better than the iphone
fixed:
i de-associated and re-associated the device and it seem to fix it
(that and installing the certificate from my office server!!)
thanks
and yes it knocks spots of the iphone as a business phone .. just need to find some nice juicy hd games

SMS and Exchange 2010

I've been using Exchange 2010 for a while now, all the way from beta, and one of the nicest things is it's 6.5 integration allowing you to send and view SMS's from the Outlook/OWA interfaces.
Problem is, it seems that HTC Messaging breaks this, I cant send any SMS's and they dont show up in the Outlook interfaces.
Anyone know how to get it working again? I know I can 'disable' HTC Messaging, and if needs must I'll do that, but it brings with it other issues if you do.
Anyone? there has to be a way?
Yes, yesterday I tried out to disable HTC-messaging, because SMS synching Exc2010 did not work.
And yes, after following all four steps, as described here, it did come back!
Downside so far is, you cannot write an SMS through the HTC-contact-app, so you'll have to use a different "new SMS" function, and you will not get threaded SMS view, just plain old classic view. But you still can view new SMSs in the HTC inbox of sense.
I can live with that
Yeah, that's what I used to do on the HD, however I've kinda got used to the new Messaging client on a device that can run it at least
I'll open a support case with HTC and see if they will acknowledge the problem, and see if they have an official fix. If not, it's the hassle of finding an ArcSoft that wont stuff things up as well, and back to TMail....
Just got this from HTC
At the moment this is not fully compatible. Please keep an eye on our website, I have noted the information on he new Exchange 2010 and we may indeed implement this in the future without having to hack the registry (please do not do this as it voids any Warranty and in some cases can brick the PDA). I cannot confirm if we will go ahead with this or not at the moment until I have more information.
Thank you.
the_ape said:
Just got this from HTC
At the moment this is not fully compatible. Please keep an eye on our website, I have noted the information on he new Exchange 2010 and we may indeed implement this in the future without having to hack the registry (please do not do this as it voids any Warranty and in some cases can brick the PDA). I cannot confirm if we will go ahead with this or not at the moment until I have more information.
Thank you.
Click to expand...
Click to collapse
I have to say a "fair play" to HTC re. this response - actually seems like someone who knows what they're talking about has looked at it (all be it probably briefly) which is a huge leap over the normal "have you tried resetting it sir?" response.
Obviously the ideal response would've been "yes we know, our guys are working on it as we speak, should be ready around Xmas time".. we can live and hope!
Probably wouldn't hurt for all of us interested in getting this working to drop them a line stating such and thus hopefully raising it up their priority list.. can someone please confirm an email address?
I've just used the standard HTC Support service through the website, I've posted a reply saying that it's a feature MS are Talking Up with the release of Exchange 2010 and WM6.5, as it is, and as it stands none of the HTC 6.5 phones will actualy work using the feature.
So let's hope...
I asked them to seriously look into it, as it's a Microsoft published feature that's being broken, and got this back seems someone at HTC (even if it is 1st line) has some common sense. Seems the Irish service center is a good one to target for problems
"Thank you for the feedback and suggestion Ashleigh, it would be a very good idea to include this feature in the future with new updates. I am going to see if this would be possible. I hope it is as I would use this as well."
the_ape said:
I asked them to seriously look into it, as it's a Microsoft published feature that's being broken, and got this back seems someone at HTC (even if it is 1st line) has some common sense. Seems the Irish service center is a good one to target for problems
"Thank you for the feedback and suggestion Ashleigh, it would be a very good idea to include this feature in the future with new updates. I am going to see if this would be possible. I hope it is as I would use this as well."
Click to expand...
Click to collapse
Once again, "fair play"
SimonW500 said:
Once again, "fair play"
Click to expand...
Click to collapse
Hey guys,
are there any news about this one?
AFAIK non of the avail updates fixes this.
Alf_R said:
Hey guys,
are there any news about this one?
AFAIK non of the avail updates fixes this.
Click to expand...
Click to collapse
Be nice to know if anyone has tried the new 1.66 firmware and tested Exchange. I am in Australia and as one carrier here is exclusive till end of March there will be no 1.66 for me for ages.
If it works. I will HSPL my device with the UK version but only if it fixes the issue. Then when warranty is needed I will tell them i had no choice as I wanted a default Windows Mobile feature back.
Unfortunately 1.66 doesn't fix this one
Just got my new SIM free HD2 and am having the same sort of problem when trying to Sync my texts via Exchange 2010.....have also contacted HTC support but guess I'll get the same answer i.e. we're looking into it.
Let's hope that enough people want to use the text sync feature and contact HTC so that they actualyl sort it.....ASAP?
Russell
I had consulted HTC a couple weeks back. Speaking to the service rep he mentioned that the developers didn't have access to an Exchange 2010 server. I found this rather odd.
Anyway as I run my OWN server I have offered to the service rep that they can have an account on my server if they wish to test with. He sounded very excited and I told him I would need time to setup an acount (and segregation from my clients). He even rang me back later that day to chase up the details. I had sent through all the info they need to for OWA and for Outlook via HTTP.
This was a couple weeks ago and early last week I received an email saying they are still working on the issue. So we will wait and see what happens.
Hey guys, any update on this?
This is a bit weird but... I have managed to get this to work fine, on 2 different ROM's so far (both Touch Pro 2's, one a T7373 and the other a T7378). To get it to work on my phone, I took my 3 SIM out, and put in an Optus SIM. On first sync, it worked. To get my mate's to work, we took his 3 SIM out, and put in an Exetel (uses Optus network) SIM. Same thing.
No idea how or why... but we all have SMS sync working properly now, can send and receive SMS via Outlook.
I've tried it yesterday and I've received a couple of SMS from the phone, but I can't send through Outlook, can send via Outlook OWA, but the messages never gets through and activesync on the phone takes 99% cpu and I have to reset the phone to get it to work again. It's frustrating.
You just send a message from Outlook and it goes to your phone via ActiveSync and sends correctly? Damn!
I've got a message from HTC support that it should work fine with the latest official ROM update, anybody can confirm?

Windows live mobile fun :(

Hi
I got my HD2 yeasterday flashed it to 1.66 before I even put a sim in it and its been working really well. O2 even sent me a phone I could flash from HTC's website.
One is is that after maybe 1 hour or 4 hours windows live mobile will fail to connnet to msn and pull down emails. Restarting the phone is the only fix.
I have unticked the proxy setting just for it to retick when I click OK. Everything else will work fine just WLM will stop working.
Any ideas why and how to fix it as it is a very helpful feature?
Same, WLM is just useless. It will crash after about an hour starting by "the wireless network is currently unavailable" even if it is, at which point it's impossible to force it to disconnect, to close it, and it will hang task managers that try to enumerate the running processes so no way to kill it. After several long minutes it will finally say "you've been disconnected" stops hanging everything and can be closed, but relaunching it and trying to reconnect will only give a "network is unavailable" popup straight away before it even tries to connect. Usually it will cause lockups to other programs too in its wake, forcing a reboot.
I'd really appreciate a solution or alternative. Slick crashes with memory errors, IMPlus only manages to connect to msn half the time even if other protocols always work... I just can't find any msn client that actually works.
hmmmm guess ill have to wait for an update to appear. Meanwhile im going to unsync my email and do hotmail via pop3/imap.
Please post which version of WLM you are using (or is it just the one with the stock rom?).
I`m using an updated version and it's working flawlessly here (although it had problems syncing in the beginning).
OK:
try this one
http://rapidshare.com/files/333732216/WindowsLive.PPC2005_arm.cab
or
http://www.megaupload.com/?d=L4VOCVG1
ive tried the updated version from the market place and it still does it.
I have loaded your first link onto my phone and we shall see how it goes. I have noticed if i leave MSN signed in it seems to do stop syncing and when i sign out msn the email works again.
10.7.0061.0500.2000, which is cooked in the ROM i use (see below).
And they really could make longer version numbers...
OK, downoading yours now.
tried both of them and the fault still shows. I have created a post on the windows mobile forums which I hope MS will see and will get to the bottom of the issue.
Here is the post for those who wish to contribute: social.microsoft.com/Forums/en-US/windowsmobile/thread/5c420f13-001e-42d6-924c-7385b0274221/ <<< Copy and paiste into your browser as im not allowed to post links yet.
i have the EXACT same prob! my life wud be SO much better if this prob didnt exist. its so frustrating i cant stand it anymore!!! come on ive solved EVERY prob on xda-developers somebody MUST knw the answer
I met the exact same problem. So I have to find a 3rd party IM software Beejive IM.
But it's pretty strange that in WM system, we even can't use MSN.
Hope some one could fix the problem.
chling said:
I met the exact same problem. So I have to find a 3rd party IM software Beejive IM.
But it's pretty strange that in WM system, we even can't use MSN.
Hope some one could fix the problem.
Click to expand...
Click to collapse
does the nudge feature work with mobile msn.or do i need to update the version.where can i get the latest version of wlm
I don't use this software, but have you attempted to edit the registry?
EG what is the proxy it defaults to?
Whenever I install a clean ROM, I *must* go in the registry to HKLM/Comms/ConnMgr/Providers/(something)/(something)/Proxy and clear the key - otherwise youtube NEVER works.
The reason behind this is because everytime you load youtube, Youtube assumed ^that proxy was the one you needed, so it copied the value to HKLM/Software/HTC/Youtube/ProxyName, and nothing worked.
I'm assuming similar behavior is happening here?
So my question is: WHAT proxy is it automatically using?
It can't be a proxy issue, because as mentioned msn works, just that it will "crash" after about 1hr of use, and only then won't connect anymore until the next soft reset.
Hi there!
Same problem with windows love here. At best the service is reasonable....most of the time its just not!
Anyway; instead of just complaining I want to make it better and try the new version in the supplied link above. There is a notification however about deleting the older version existig on the phone before installing the new version. Question: how to delete the old version?? It's not in the programlist...
Anyone?
It asks if you want to uninstall, just answer "yes" and it does (or does not, but who cares, it does install the new one afterwards )
The one in the link was the same I already had though, so no help. I'm using IM+ lite now. Not perfect, but at least it works.
HD2
Ok i dont know if this is anything to do with this thread but got a hd2 but msn doesnt work on wi-fi? does anyone know how to get this fixed? it only works on Data
Thanks
Has anyone found a solution for this yet?
Just wondering, why dont you use the default mail client on WM(setup the mail account) and for messenger, use parlingo? I too had my run with Windows live messenger failing me. I actually did what i've typed and became a happier man. Maybe you like to try that?
i use only exchange email sync and that works perfekt. Lets me have gmail on outlook exchange. But it sux that we cant use a microsoft product full out on a windows phone, makes no sense. All rom cookers seem to given up on msn messenger. But setting hotmail only to sync "as ithems arrive" works great.
Yeah I use Palringo but WLM has much better visuals, ah well I'll give up on it aswell.

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