Wasn't able to connect to Orange internet - Networking

This morning, I was unable to connect to Orange's UK network. The 3G signal appeared, the H signal appeared but I could not connect. I reset, twice, I turned the Touch HD off and on (removing the battery, whilst off). This didn't work. I re-ran the connection setup wizard, using the defaults of Orange and UK. This didn't work either....
I logged onto my work wireless network and updated the weather application, then disconnected from it and "Hey presto", thereafter, I was able to access Orange internet.
Naturally, I'm happy it's fixed, but can anyone offer a technical explanation?
Thanks,
Paul

i have been in touch with orange and they have confirmed that their internet and wap sevices are being disrupted in london and the southeast. This started 26th AM and they still cant tell me when it will be resolved, only that engineers are working on the problem as the highest priority.
On a side note 2 of my friends that are on orange still have 100% working data connection while 5 of us are getting nothing! weird
i hope my bill this month reflects the fact that i have not been recieving this service for the last 2 days.

Related

3g Tmobile UK Connection Issues

I(m currently switching between GSM and 3g - however i gprs seems to work fine for browsing however 3g does not seem to be working for browsing but ok for calls!! Im in the birmingham area where 3g coverage is normally superb - is anyone experiencing similar problems or know a possible way to resolve? I soft reset doesnt resolve the issue!
I am in T-Mobile UK and have no problems so sorry cannot offer advice - is surfing with GPRS OK? I have found T-Mobile customer support very good - give them a try. Their tech support people seem to know what they are talking about which is nice too - much different to O2. Good luck
PS - if not tried then take a look at the excellent plug-in by Daniel Herrero here. I doubt it will fix this problem but it saves lots of battery power and is very configurable.
I have exactly the same problem. 3g is really slow for surfing and GPRS is so much faster. In fact a lot of the the time on 3g I just get error messages saying the page is not available etc but if I then switch to GSM it loads in a second.
I have found something weird though: If I switch the phone off or go in to comm manager and switch the line connection off then try to surf or download on 3g it will not work.
If however, I switch the phone or the connection on then switch to gsm, and then to UMTS/3g it will surf on 3g.
For this I use Daniel Herrero's excellent program to fast switch.
but even this method sometimes doesn't work.
What I've resorted to is surfing on GPRS and when I need to download something, quickly switch (using Dan's Program) to 3g.
Am I right in thinking the no 3g connection after being switched on is a known issue with the Hermes?
HI JPHCCFC
Im in Birmingham on t-mobile and for the past two ...three days i to have had trouble connecting to the web or msn...very slow or no connection
Gavin
cheers for the info guys - im thinking that maybe its a 3g network error in the area - anybody who isnt experiencing problems in the birmingham area with 3g Data?
still no data 3g in the birmingham area....or is it my handset??? Gav1n how is your data 3g performing?
Im in manchester and i seem to have the same problem with 3g being much slower for browsing than the standard gprs
I'm getting the same issues in East surrey
phoned customer services they said they had no reported errors with the 3g network! they said try the sim swap with another tmobile sim to see if its the handset or network!
hi im still the same no 3G ....in brum (quinton) when i change the band to gsm every is thing is ok....its the same on my wifes phone ...so deff a t-moible thing...
gavin
3G connection issues on TMobile-Vario2
Dear all,
Appears the south-east also has the same type of connection issues. Everything appeared well until about 7-10 days back.
I e-mailed T-Mobile support and they advised that there were some network issues which could have impacted the service. I did notice that their on-line account services had also been upgraded around the same time period - maybe a coincidence - but every since then the phone doesn't seem to surf properly on the 3G service. AND, battery life goes down dramatically - I only now manage to get about a day's use out of the damn phone!
I've got a replacement battery from T-Mobile - but same thing happens. I think it's all inter-related!
So what's the solution anyone? 'cos I am getting rather hacked off with it all!
I'm getting hacked off with really bad now.
My grps is faster than 3g. Period. Regardless of reception. Anyone got a solution???
try disabling hsdpa with hermes tweaker and reboot your phone.make sure you are not connected to gprs while disabling it. it has solved my problems.
3G connection issues on TMobile-Vario2
Same here in the Canary Wharf area for the last 7-10 days. First I blamed my radio rom - I have upgraded to 1.34.00.10 when the problem started. But then I have also tried 1.27 and few older ones - all the same problem. Fast grps, but no 3G. The battery also dies quite fast on 3g, so I have now switched to GSM only. :-(
Don't know if any of you have done this already but I was having the 3G problems for a couple of weeks and battery was draining quickly, I phoned up T-Mobile and asked them if HSPDA was turned on on my account which it wasn't, since they turned it on the problems have disappeared and my connection speed is now at least 750 kbs.
3G issues
i have had my t-mobile for over a week now, but in the shop they said there was no 3G in edgbaston, birmingham but when i got it home i connected quite easily
3g dns failures
I have had a t-mobile vario 2 for the last 5 months. when I first got the phone I was excited to get the hsdpa activated and quickly phoned up tmobile and got through to a tech guy who activated it. I didnt really notice much speed improvement and tmobile only shows the 3g and not the h for hsdpa, but I was pretty happy with my speeds of around 70kbit/sec (tested through http://text.dslreports.com/myspeed?jisok=1). I downloaded fieldtest_157 which showed that I was connected to hsdpa but the values showed through hsdpa cqi status were very low.
About 1 month ago I was suddenly unable to go online whenever my phone went into 3g mode, my phone would show it connected but wouldn’t find any addresses. I was only able to when it switched to gsm. I phoned tmobile to get the problem fixed. they said it was a known issue with the phone and made me permenantly switch my phone to the gsm network. I was basically told that my phone does not support 3g and hangs on switching from gsm to 3g for no apparent reason and that they were working on the problem. they must have done something on their side because when I switched to phone back on to auto network switching, I got gsm and 3g connectivity and downloads but not hsdpa (checked with fieldtest_157)
next day because I was unhappy with the download speed I phoned tmobile and asked for hsdpa reactivation. the first level who answered made me hang on and reactivated hsdpa. same problem cant download except on gsm switch. rephoned tmobile and got through to another 2nd level tech guy and explained all my connection problems.he said that my phone had never been hsdpa connected and connected it for me. what do you know Im suddenly getting 950kbit/sec speeds and hsdpa cqi status shows all high teens or 20's. for some reason my battery is lasting allot longer and 5 months after getting the phone Im happy. moral of the story is to download fieldtest_157 from:
http://wiki.xda-developers.com/index...e=Hermes_Utils
and check hsdpa status because either lots of bull is being told to tmobile customers or there are some pretty stupid people working there.
I was getting lots of dns failures (except in gsm) and getting really fraustrated. I was going to ask for deactivation of hsdpa. Luckily the technician I spoke to (about the tenth person in 3 days) that eventually got me connected, new his stuff. He tried to trick me into admitting that I was using my phone as a modem for my computer and only connected me after I denied it. after he changed something on his side, he made me pull out my battery and do a soft reset. Everythings now how I expected when I bought the phone. It might sound like conspiracy theory but I got the feeling that he only connected me when it sounded like I knew slightly more than the average Joe. My hsdpa connection has been faultless ever since. Getting consistently high speeds even with 1 bar. On 3g!!
I had low fieldtest numbers before my proper activation. now all much higher teens or twentys
keep phoning tmobile until the problem is fixed!! and speak to someone who doesnt have to read a set of respone instructions and has some real knowledge.
Hope this helps
Cheers craig
No 3G in Glasgow. Was fine until 7-10 days ago. Phoned T-Mobile and the guy said they knew of problems. Asked for HSDPA to be activated, he claimed to have done this but no difference. Another post implies that they might not actually enable HSDPA first time of asking.
I bought the phone for 3G. It clearly has nothing to do with the handset since it worked fine for 3 months. Can I make a claim against T-Mobile?
i activated HSDPA and this resolved the issue for me!

Dropping calls

Does anybody else have a problem on o2? For the past few days my HD has been very flakey.
o2 are usually spot on in my area, the phone has good signal and what is happening most of the time is ill take a call then after 20-60seconds it will cut off and play the "duur duur" noise.
Is there anything i can further do to trouble shoot this problem and see if its a phone or possible network problem?
same to me
It happens to me too, but in Serbia, with Telekom network operator. So it is regardless of the network. Only thing that comes to my mind is connection setup update that I have recently did. Found out that call is dropping when I change network station cell or type of connection (from gprs to edge or 3G)
I tried to make new connection setup, will report with findings...

UK Touch HD data connection problems with Telstra SIM

I have a standard Touch HD Wm 6.1 bought from Mobiles (CPW) on O2 contract. It works fine. I came to Australia and bought a Telstra Prepay SIM with Browse data bundle. In Sydney, no problem.
Drive to Laurieton 2443 NSW and data connection is unreliable. Seems to keep dropping out and won't come back unless I soft reset. Affects email, Skype, weather update.
Even when I'm not actually doing anything, I can watch the signal bars and they will cycle from 1 to 2 maybe 3 then disappear, the phone will try to logon and get the "Y" antenna, then try to connect to data and you get the smaller E and the two left/right arrows and may get a connection.
Might work for a while then craps out and needs device reset again. It didn't do this down in Sydney. When connected to laptop and used as a internet sharing modem, seems more stable (otherwise I couldn't have written this post).
Any ideas?
3G (NextG) coverage not quite as good as Telstra said
It's probably nothing to do with the Touch HD at all. Bod in the local PC shop (say hi to Bruce Dunlop Comuters of Laurieton) said I'd be lucky to get a 3G signal round here at all. I guess the behaviour I was seeing was the Touch HD trying its best in a very fringe area.
So when the Telstra guy looked up Laurieton and said they had good coverage of Laurieton, what he should have said was .....
Solution? Get a wifi router and leech off your Mum's broadband (worked for me )
gio300zx said:
I have a standard Touch HD Wm 6.1 bought from Mobiles (CPW) on O2 contract. It works fine. I came to Australia and bought a Telstra Prepay SIM with Browse data bundle. In Sydney, no problem.
Drive to Laurieton 2443 NSW and data connection is unreliable. Seems to keep dropping out and won't come back unless I soft reset. Affects email, Skype, weather update.
Even when I'm not actually doing anything, I can watch the signal bars and they will cycle from 1 to 2 maybe 3 then disappear, the phone will try to logon and get the "Y" antenna, then try to connect to data and you get the smaller E and the two left/right arrows and may get a connection.
Might work for a while then craps out and needs device reset again. It didn't do this down in Sydney. When connected to laptop and used as a internet sharing modem, seems more stable (otherwise I couldn't have written this post).
Any ideas?
Click to expand...
Click to collapse
I'm pretty sure you have a T8282 which has hardware that uses the bandwidths in the UK (and other parts of the world). Telstra uses some different bandwidths and so you are only able to access some of them. If you want proper coverage in Australia then you will need to get a T8285.

Cant connect to Internet on Windows mobile (Vodafone UK) but can on other phone

Hello All,
We are from Australia and I have an HTC Hermes equivalent and my boss has a HTC touch pro 2. We are working in the UK and have a Vodafone prepaid sim (also known as pay as you go).
They have a webpack so you can get Internet access for 50p per day. You get this by sending a text with WEBPACK to 97613.
I have enabled mine and works perfectly but my bosses doesn't (HTC touch pro 2).
I have compared the connection settings and these are the same. I have also swapped SIM cards and the Internet works on my phone with my bosses SIM but not my bosses phone hence the problem is with the phone itself.
The HTC touch pro 2 is a few years newer than mine and the hardware supports all the bands/frequencies mine does + more.
I have gone into the phone options and checked the network and band settings but the same.
The only difference I have noticed is on the phone display, mine says UMTS Vodafone UK where my bosses displays 3G Vodafone UK
Also on my phone it displays the 3G signal in the top centre of the taskbar and when I connect to the Internet after a few seconds of trying to connect, this changes to H that is HSDPA and the Internet connection is connected. (it sometimes switches back to 3G but usually connects with the H symbol.
Now with my bosses, it displays 3G but after a few seconds of trying to connect, it doesn't try HSDPA but just fails and shows a connection error.
We are in the centre of Manchester so not sure why his will not connect and my older phone will without failure.
Is there any settings that I am missing or is there a reason why my bosses HTC touch pro 2 will not try to connected on the HSDPA band?
Thanks
Matt

strange wifi problem with t-mobile orange

Hi All
Been having issues with our local t-mobile transmitter near my house, after calling them 4 times over a week because I couldnt hear half the calls I made on my desire they switched me to use t-mobile orange.
Then whilst at home my wifi started playing up on my Desire, whilst fine on my laptop. It would connect , then disconnect constantly. The only way to fix it was to revert back to t-mobile as a network carrier.
Any idea why this would be?
thanks
Paul

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