Related
My XDAII recently decided to hard reset on its own and I hadnt backed up for about 10 days (I use the latest version of Sprite Backup). After restoring I connected via activesync and it read the contacts on the PDA and decided to wipe 10 days worth of new contacts and outlook database edits! Because they wernt on the XDAII it assumed I had deleted them! Is there a way of avoiding this in the future?
in the activsync options there is a option called
conflict resolution which deside how conflicting settings are handled
Its not about a conflict- there is only 1 version of the new contact on my PC which it choses to delete because it doesnt see one on the XDA. I set the conflict resolution setting to "always replace the item on my PPC"
well some times when i sync there comes a dialog asking me if
i want to replace items on my ppc or on my pc or combine them
i always pick combine and clear up manualy if i get double entries
but as a rule ms software that you get for free have some troublesome strangeness personalities
I got caught by this a few times. My solution was to delete all the items on the desktop ( without emptying the waste bin so you can get them back if you need to) and then synch. This avoided the all delete or all duplicate scenarios. I think Sprite must affect a synch flag when it restores. Anyway - this works for me as I don't add that many contacts on a daily basis
UK badboy said:
Its not about a conflict- there is only 1 version of the new contact on my PC which it choses to delete because it doesnt see one on the XDA. I set the conflict resolution setting to "always replace the item on my PPC"
Click to expand...
Click to collapse
Doesn't matter how many copies etc - it's a hidden TIMESTAMP that might cause this.
So despite them being in Outlook, and NOT on the phone, when you restore back to the phone, the timestamp is more recent than in Oultook.
Thus, when you sync, Outlook thinks ITS numbers are old, and no longer needed, and deletes them
I agree, it's the timestamp, how we work around it?
Shadamehr,
I completely agree with your diagnosis, and is very annoying to get the original date changed on my main PC since the date stamp is for me a criteria used to understand when a contact or an info comes from...
Is there a solution?
I use XBack-up, but I understand that also people who use Sprite have the same problem... is there a software without this problem?
By the way, taking about back-up, mine done on a kingston 128 menory takes around 6 hours... (restore is under one hour) is that normal? What is your experinece? Do u think it's a memory card a ROM or a device problem?
Thanks,
Chris
I am ready to throw my phone against the wall!
All of a sudden about 2 days ago my phone began to run extremely slow. I cant even describe how slow it was. If I tried to send a 8 word text and after the 4th letter or so it would simply stop recognizing keyboard input. Its acting like its low on ram but I have plenty of memory. If I let it sit, turned on, for a 10 mins or so it might finally show the text so I could then send it. Also, the internet stopped working and it wouldnt connect to my email server (hotmail). I did a hard reset, soft reset and nothing worked. Its acting like it has a virus or something.
Cut to today, I thought I could just reflash it with Black Satin Medium and it would fix everything. It always seemed like a good program and I never had any problems before so I thought I could just reinstall it. It was fine for about an hour and now its moving slow again. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
So please help! I use my phone for everything and right now it is unusable!
Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525. I have flashed my phone before but they always appeared right back onto my phone when I was done. It was effortless. And now I cant figure out how to get my contacts back. On Activesync, when I go to Tools, Options, then try to select Contacts as an item to sync I get a message that says "Activesync cannot synchronize Email, Calander, Contacts, Tasks, and notes, because outlook is not installed on Windows PC. To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
But I have outlook on my PC and 8525. I never use either of them but they are there.
Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
I am using Black Satin Medium WM 6
Rom date: 7/10/07
Radio version: 1.43.00.00
Protocal Version: 32.76.7020.19H
Storage:
63.48 mb total
7.35 mb used
Program:
50.77 mb total
27.72 mb used
2 gig memory card.
Installed cabs are:
Sleuth 255's PTT Fix
HTC Xbutton 1.51
Cyberon Voice Speed Dial
Lexistudy
Lexisgoo english dictionary
PLEASE HELP!
Jim
jimbo69ny said:
1.I am ready to throw my phone against the wall!
2. I dont know if it could have been one of the .cabs I installed but they are the same cabs I had on my phone for months before it flipped out 2 days ago.
3. Once I get that part figured out I need help to figure out how I can get my contacts back onto my 8525.
3. Lastly, and this is another big annoyance, any time I connect my 8525 to my laptop the clock on my phone jumps ahead 3 hours exactly. The time on my computer is the current time and so is the time on my phone. but everytime it jumps forward.
Click to expand...
Click to collapse
Hi Jim,
1. Hermes is a good device - don't do that with some patience everything will be fine.
2. In such a situation I will go to a major upgrade. Flash new radio e.g. 1.54, and maybe try some of new ROMs - Schap'a or Shamanix
- dont rush to install any cabs first, just see how the device performs for some time. Try syncing with your pc to see can you get the contacts on the devide
- it could be that some of the cabs got corrupted. maybe make sense to download them anew.
- start installing the cabs one by one, with significant time and usage between the installations - you can figure out which one is causing the problem
3. before start syncing for first time, just delete all mobile devices on PC activesync -- >File>Delete Mobile Device
4. Check your regional and clock settings
Have you installed any other software from your PC? I use to have similar problems with early versions of WM6 after installing CE-Star (Asian languages support)
Let me konw how the device performs
Cheers
PS. It is recomended after fresh flash of ROM to hardreset the device imediatley and only then start installations od applications
I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.
jimbo69ny said:
I just installed Schap's WM6 Pro 4.20 ROM and its running much better. It looks to be a great program. I wish the clock wasnt so huge but it all seems to run great.
I still cant get my contacts to sync though. When I put my device name in there and connect using activesync it keeps changing the device name to WM_Owner.
Im playing with it. Any more suggestions could be helpful.
The regional settings were off. So the clock is now good.
Click to expand...
Click to collapse
Glad to hear that the device start running better
re sync issue - did you delete all mobile devices on Microsoft ActiveSync? after that you should be able to establishe a new partnership between the PC and PPC - then everything must work fine
But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?
jimbo69ny said:
But if i delete all of my mobile devices it will erase my saved info then my contacts will be lost for ever wont they?
Click to expand...
Click to collapse
You dont delete any info on your PC, only the partnership between PC and Pocket PC. This will not affect your contacts. After that should establish a new partnership - choosing all settings etc., and everything must be fine.
WARNING! Better first archive your contacts and then proceed.
I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1
jimbo69ny said:
I deleted one of the two relationships, WM_Owner, and it deleted the folder on my pc with all the info in it. I haven't deleted the WM_James_Klafe2 relationship yet because that's the one that should have all my contact info it it. that was the name of my phone before I installed schap's 4.2
I have it backed up, should I just delete it and see what happens when I reconnect it? should I name my 8525 WM_James_Klafe2 again?
I hate creating more clutter but I started a new thread that specially relates to this problem.
http://forum.xda-developers.com/showthread.php?p=1784760&posted=1
Click to expand...
Click to collapse
Hi Jimbo69ny,
Personally I test almost every new rom for Hermes, and every time there is a new rom on my device I do three things:
1. name the phone - e.g. WM_James_Klafe2
2. delete partnerships on the PC - do not do any backup etc.
3. establishing new partnership between the pc and ppc
thats all!
All my contacts are synced with no problem, including notes, and other stuff defined for synchronization. in fact your contacts are stored in outlook, and deleteing the partnership do not affects them at all
Cheers
so what if I don't have outlook installed anymore? does that mean I lost my contacts? does someone a copy of office that has outlook in it someone could send me?
Damn it Ive been having one problem after another with my 8525 just when I think things are going good there is another set back.
My phone wont sync to my computer anymore. I have Schaps 4.20 installed and I installed the cube earlier today just to see what it was like because I was going to upgrade to shaps 4.3. I really liked it but I its more than I need. Now its time to upgrade and when I connect my phone to my pc i get a message that says "usb device not recognized"
What the heck is going on?
I uninstalled the cube from my ppc did 2 soft resets, restarted my computer and it still wont recognize my pcc
After two hard resets I finally got it to accept Shaps 4.3 rom. It still wouldnt do it after the 1st and 2nd hard reset but for some reason, the last time I connected it via usb, it worked.
THANK GOD! I dont know what happened and why it wouldnt connect but Im happy I fixed.
Still no contacts though
Hi Jimbo69ny,
to best of my knowledge the contacts are stored in outlook. if do not have outlook on your pc i cant say what activesync will sync - my assumption is that you have, as you was able to sync some time ago, dont you?
(on my secnd pc i have outlook express and it syncs too with no problems)
which Cube you have installed? I never had such kind of problems with any cube.
the problem "usb device not recognized" happens from time to time - no idea about the exact reason. sometime it is enough to disconnect the device and connect it again, in few cases i needed to restart the computer - and then it worked with no problems. never did hardreste.
I am confused that you still cannot get your contacts synced. i guess you followed the steps i gave you previously
let me know how you forward
btw, try focussing on one issue only - get first your contacts synced
i have a 2Gig memory card that i used with my first touch, i back up my info to the card using SPB back up...then one day my touch started to bug out and took it in the repair store and the coulnd fix the phone so they gave me a new one.
here is the problem, they were not able to get my contacts out so i lost all my numbers.
Do the contacts get backed up with the SPB back up app? if so is there any way to extract them from the card?
i put the card in my PC and i do see the file "spb back up" with the date and all but i clik it and it does not open or recognize the program..
please help me get my numbers back
thanks.
put the card in the phone and try to restore from there. you might have to reinstall SPB backup first. the only way to know if your contacts are there is (1) you selected to back them up or (2) when you restore your backup they are available to you. if you do recover your contacts, i suggest you use MS Outlook (on your PC) to backup your contacts. once there, you can create an Excel .csv file as a backup. good luck.
the thing is that the first touch was not working due to probably a bug of some sort....that problem got backed up into the back up file...
i took my first touch in the store, they fixed the software problems by doing a complete reset...then i put the card back and did a back up restore and the bug came back. so i took it back and said the problem was back.
so i dont want to do the restore again on my new one in fear of messing it up again with whatever software problem is in there.
thanks.
judging from your comments, someone at the sprint store performed a hard-reset and gave you your phone back. correct? if yes, you can perform the hard-reset yourself... now, if you can restore from the backup and sync your contacts to MS Outook, then you can get your contacts back. afterwards, you can perform a hard-reset, and resync your contacts back to your phone. i've done this dozens of times without problems. i can understand, however, if you're a little uncomfortable doing this... either way, use MS Outlook to recreate all your contacts, then sync them to the phone. it's easier doing on the PC vs. the phone! good luck.
Hi,
I've used SPB backup for years on my PDA's so when I backed up my HD2, everything looked like it backed up ok. Had to hard reset the HD2 but didn't think much about it because I had a backup exe. Ran the exe twice and nothing changed. Im pretty sure I have the latest version that is compatible with WM 6.5.
Do you have to turn off HT sense in order for the back up to work properly?
I've read in the forum that others have had good luck with Sprite, anyone use either of these programs successfully?
Thanks for any insight you can provide
Mike
mhmobile said:
Hi,
I've used SPB backup for years on my PDA's so when I backed up my HD2, everything looked like it backed up ok. Had to hard reset the HD2 but didn't think much about it because I had a backup exe. Ran the exe twice and nothing changed. Im pretty sure I have the latest version that is compatible with WM 6.5.
Do you have to turn off HT sense in order for the back up to work properly?
I've read in the forum that others have had good luck with Sprite, anyone use either of these programs successfully?
Thanks for any insight you can provide
Mike
Click to expand...
Click to collapse
I used SPB successfully, except for the fact that when sync'ing after restore, the PC does not recognize the device as a device that was already connected, and sets up a new Mobile-pc connection (which makes a second connection on the mobile, and can cause problem sync'ing mail).
I have read that others had problems with restored SMSs when using SPB, I did not check that.
I had a VERY BAD experience with the Sprite backup.
I just would NOT restore the contacts and calendar data,
and messed up the multi-language support after ROM upgrade,
no matter what restore method I selected.
So -
in my experience concludes that - NO backup program is reliable.
Depending on what you want from your backup solution, Microsoft MyPhone is particularly good!
It syncs data to & from an online store where you can view it via a web interface. You can sync your data with MyPhone, hard reset the device, sync your data again and it's just back.
What's more, you can set it to automatically sync data on a periodic basis. I have it run a sync at 4am every day, and it's only ever failed a couple of times, and I've been using it for over 6 months now!
Have a look at it - it should be on your phone, but it's in the marketplace if it's not there. Alternatively, just google MyPhone.
Hope this helps
johncmolyneux said:
Depending on what you want from your backup solution, Microsoft MyPhone is particularly good!
It syncs data to & from an online store where you can view it via a web interface. You can sync your data with MyPhone, hard reset the device, sync your data again and it's just back.
What's more, you can set it to automatically sync data on a periodic basis. I have it run a sync at 4am every day, and it's only ever failed a couple of times, and I've been using it for over 6 months now!
Have a look at it - it should be on your phone, but it's in the marketplace if it's not there. Alternatively, just google MyPhone.
Hope this helps
Click to expand...
Click to collapse
Yeah, right,
just the small fact they dont back up the data on their servers make it just as unreliable.
(The server crashed no too long ago, and they had no backup, and many users lost their data)
http://www.securecomputing.net.au/N...rver-failure-causes-smartphone-data-loss.aspx
http://www.scmagazineus.com/microsoft-server-failure-causes-sidekick-data-loss/article/152114/
Som30ne said:
Yeah, right,
just the small fact they dont back up the data on their servers make it just as unreliable.
(The server crashed no too long ago, and they had no backup, and many users lost their data)
http://www.securecomputing.net.au/N...rver-failure-causes-smartphone-data-loss.aspx
http://www.scmagazineus.com/microsoft-server-failure-causes-sidekick-data-loss/article/152114/
Click to expand...
Click to collapse
If you rely 100% on a backup then you are gonna get screwed sometimes. Like I said, mine syncs daily, so even if it didn't work for a couple of days I wouldn't actually lose any data unless my phone went down.
So basically, if everything fails then yes, you'll lose your data.
Anyway, neither of the articles you linked even mentions the MyPhone service.
Thanks for the info though
Just as a matter of interest, cloud services like MyPhone seem to be on the increase. However who is asking the questions of these service providers as to how safe and secure our data really is?
So if I upload a thousand contacts onto MyPhone how do I know that someone isn't going to get their hands on that data or, worse still, use it for either commercial advantage or nefarious purposes?
I am not against cloud services per se; however these services, including MyLocation, seem to be getting accepted without any of us either fully understanding how secure all this data is, who actually holds it, what the impacts are on our right to privacy, etc, etc.
Just asking the question chaps. Interested in your sensible views.
WB
I'm with you, WB, I suspect we (the global "we") are losing our grip on our data and privacy without even realising it.
personally I just sync with outlook for contacts and mails and I backup outlook every week or so. I doubt ill use cloud services for some time to come.
hey dude, i am using spb backup i hard reset lots of times because i trial lots of softwares, till this date never had any problems! SPB been really reliable
I've been using SK Tools to backup my HD2 since I got it. It works fine with the HD2 except for one small but weird issue.
The first time I restored a backup from SK Tools, it restored everything just fine, except, when in ActiveSync, I could not copy or write to the phone, nor could I install new software on the phone. It seems like the permissions on the phone had been changed to "Read Only" for all files and folder. However, if I then connected the HD2 to my PC, but select it to connect as an external drive, I could then perform read/write data from/to the SD card. However, if I started to install a new .cab file from the SD card it would still fail during installation.
The way to overcome this issue, was for me to perform a hard reset, connect the phone to my PC with ActiveSync, perform a read/write to/from the phone, then after that, do the restore with SK Tools. If a file had been read and written to the phone/SD card with Activesync prior to the restore, it would then restore perfectly, and everything will be back to normal.
Other than this one weird issue, I haven't had any problems with using SK Tools for backup.
Had always good experience with Sprite Backup, used it on "O2 Orbit II", HTC Touch HD, and now using Sprite Backup on HD2.
On HD2 i didn't need a Image restore yet, but I do not expect to get a problem in this case.
File restore worked well!
Using the default Sprite Backup configuration contacts, calendar and tasks will not be backed up, because in the case of a Image restore Sprite-Software says you can get double entries afterwards when sync with Outlook.
manilla
Thanks all for your input, maybe this was just a glitch. I'll stick with SPB unless it happens again...
I've tried Sprite Backup and SPB Backup to get my call history and SMS's on to my HD2 (from a TyTN2) but have a problem with the results form both. Messages display in the Sense tab, and in the "all messages" list if the traditional non-conversational view mode is used they all display correctly and can be opened and viewed. If I leave the phone in conversation view however, I can't view any of the conversations. The conversations appear in the list, but if I tap any of them it goes straight bcak to the Sense tab showing the newest message. Photos for contacts are also not displayed against the conversations. If I send a text to someone it starts a new conversation and displays the photo. These new conversations open properly when you go back to them.
I can't work out what is causing this, anyone else had this problem?
right first things first ive done a few searches and coldnt find anything
I would like to know what you guys use to back up your phone. Im mainly after backing up my sms inbox, contacts and installed apps and settings. Ive had to factory reset my phone twice in the passed week lol lost everything and now have it tweeked to my liking now. so I best back up everything asap incase
thanks for any replies
Hi..
there is an app called microsoft my phone , on the start windows tab,,
regards
op
and i dont fancy paying £18.19 for SPRITE BACKUP
the_operator said:
Hi..
there is an app called microsoft my phone , on the start windows tab,,
regards
op
Click to expand...
Click to collapse
I'm with this guy....I use Microsoft "My Phone" too....I like to mess with my phone and this program syncs everything that I need and stores it online. I can even access and make changes from my PC if I feel the need. Everytime I change my ROM I just sync it up and all my contacts, calendar etc are back on the phone!
Seem those guys never upgrade their phone, uh!
Every time you have to re-enter all config stufs (e.g. e-mails accounts & passwords, connections settings, and so on); everything can be saved by ActiveSync or My Phone EXCEPT those specific configs!!!
I just found CeRegistryEditor (link to ceregeditor.mdsoft.pl/?lang=en): it allows to backup & compare registry entries with file(s) by using ActiveSync connection.
Everytime you add/change some specific settings just compare entries with previously saved one and save it with mnemonic name; once you re-initialize your phone just load all saved keys, of course without forgetting to re-install all related programs, if needed!
Your phone will be just as you want in a couple of minutes. That's it!
rg,
Stefano
Definitely SPB Backup.
Give that a shot... it's a costly bit of software... but completely worthy.
Sprite Backup is a must for anyone, especially for those who wants to do some tweaking.
sprite back up
Exactly 12 hours ago my Leo 's sence stopped launching and I was in a horrible time.I had collected 79 nice opera bookmarks and doing a hard reset should clean all of them !
spb back up was not the solution ,cause it can't back up favourites.and Microsoft my phone couldn't sync cause the wi-fi was dead ! so I beamed up Sprite back up tool from my old Hd .
and it selected percisely what I wanted...I think spb phone plus or suit has the same function for backing up favourites but SPRITE is perfect.
I want to back up my hd2 too, can anyone tell me how to use Activesync for backing up plz
Hi,
i think you can't use AS for backup. You could copy all the user-data and programm folders but not the registry entries. You need special backup software for this purpose. I know Spb Backup and Sprite. Although i ve registered bith i mainlay use Spb because it works better for me. I think it is worth his money.
Bernhard
Re: HD2 backup
Personally I store everything on the storage card - and use Jeyo Mobile Companion to backup and restore contacts, sms, call history etc prior to flashing... works like a charm...
And in conjunction with Microsoft My Phone - never lost anything so far... even able to recover my business mobile while roaming...
trying to put my nubers on the adroid version how can i do it
haircuts91 said:
trying to put my nubers on the adroid version how can i do it
Click to expand...
Click to collapse
As with Android you need to set up a GMail account, so you can access the app market.
Set up a new exchange e-mail account on your WinMo phone - Use the details you used in the GMail account. Once it is set up, the GMail account will pick up your contacts when you sync the phone (via the phone's Activesync).
When you go into Android sync your Gmail account.
PIM Backup.
haircuts91 said:
trying to put my nubers on the adroid version how can i do it
Click to expand...
Click to collapse
if you use hotmail, just use activesync/exchange connection on your android
I got a question, when you install the wp7 on the HD2, do you also lose files from the internal memory? like the camera software or the album software or everything from internal memory?
so which backup file can i use to save all those folders and files?
I tried SPB.
Downloaded it ok.
Ran it ok.
Then at the end of the process it crashed the phone.
Booted but sense wouldn't load at all. Start worked but irratic and laggy, settings didn't open.
Tried numerous soft resets but nothing worked.
Did a hard reset and used Microsoft MyPhone to restore contacts, tasks, SMS and calendar all perfect apart from havingbto resync contacts with facebook.
I did have to download all my apps and mods again and confit email etc. A real pain but didn't loose anything valuable,
MyPhone very useful and free.
BEERSHARK said:
I tried SPB.
Downloaded it ok.
Ran it ok.
Then at the end of the process it crashed the phone.
Booted but sense wouldn't load at all. Start worked but irratic and laggy, settings didn't open.
Tried numerous soft resets but nothing worked.
Did a hard reset and used Microsoft MyPhone to restore contacts, tasks, SMS and calendar all perfect apart from havingbto resync contacts with facebook.
I did have to download all my apps and mods again and confit email etc. A real pain but didn't loose anything valuable,
MyPhone very useful and free.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------
Hello,
I use spb backup for over a year and it works more that perfect.
Maybe you are doing something wrong (although I can not imagine what can go wrong in such an easy installation). I have used it for numerous backups and restores.No problem at all. Spb Backup is Highly Recommended.
Regards,
John