I purchased an MDA Vario 2 off a 3rd party seller on Amazon just before christmas, when i put my T Mobile PAYG sim in it did everything except call and text, it can still connect to internet through wifi and gprs/3g and do everything else, just no calls or texts, when I try to call it from my landline I get 'calls to this number are currently not being connected'. When i try to call out, I get 'call ended' on 0:00 time when i try to text, it just wont send. I've done a hard reset, called T Mobile to check if it's blacklisted which it isn't, tried a different T Mobile sim and attempted to flash a ROM, I don't really know if it worked or not and when I've been trying to do it recently, i connect via activesync, run the program downloaded from the T mobile website, the phone goes into the 3 colour screen with USB at the bottom and then the computer tells me it's not connected. The seller has been very cooperative, and I can see it was working when she had it because there were call times to her old numbers.
I don't seem to be able to access call barring, caller id, call forwarding or call waiting settings, it tells me the setting couldn't be read from the network, if that helps at all?
Anyone suggest where I turn next?
My ROM version is 1.22.110.3
My radio version is 1.47.30.10
I'm trying on T Mobile PAYG UK
Edit: I've just tried swapping both my sims to my old phone (moto v535) to try and make some calls and they both now give me 'call failed' (including the brand new one, i've just activated and has only been in the MDA for a few hours tryna get it to work) yet still show 3-4 bars of signal. does this make any difference to diagnosing the problem?
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I've just bought myself a second-hand O2 XDA Exec. I've unlocked it (thanks Buzz!), and everything was looking ok. In fact I'm typing this via my 3G connection. WiFi works well and the signal strength is great.
Unfortunately I can't make or receive phone calls. And I can't send or receive text messages either. All data services work perfectly, ActiveSync connects with my exchange server for Push mail etc, and the internet works perfectly with all 'connected' programs and pIE, etc.
When I do try to make a phone call, the dialler app just says "Dialling..." for a few seconds and then "Call Ended" There's never a dial/ring tone and when attempting to send a text message, I just get the notification: "Your message could not be sent". If I try to make a Video Call, I get a message to say that "Call Bars are active" despite the fact that my SIM works for video calls on other phones.
Have I bought a dodgy phone? Is this how a nicked phone behaves, or is there something else wrong with it? What baffles me is that I can use the net and use e-mail as much as I want, but phone calls are impossible. My T-Mobile SIM works in my other 3G phones, so I'm confused....I've tried various ROM's but they all behave the same way. Oh, and every time I turn the phone on, the STK server throws up a "Message Sent" dialogue. (Which I'm sure my old JasJar never did)
Help! Have I failed to sim-unlock this exec properly, is it nicked, or is it just knackered? I'll be off to the shop for a replacement soon, if I can't get this sorted out...
The first thing I'd try would be a hard reset. Don't know if there's another solution. Hopefully someone else will have another solution!
Tried that, and I've re-flashed with the latest Qtek and i-mate ROM's.
I think I'll have another go at "unlocking" the SIM cad, just to be sure, and I'll try another different ROM. But I think this'll end up being taken back for a refund unless anyone can give me some inspirational advice!
The first thing I'd try would be a hard reset.
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Since you say you've tried various ROMS, advising you to hard reset is pretty pointless.
The call and text behaviour you are getting is typical of a phone which is lost/stolen and barred. I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?
I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?
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Nope, 3g networks defo don't check the imei register when you log on. ( Shhhh, the operators don't want you to know)
Dunno about a GPRS connection but it sounds like the handset is barred.
Richard
If I call the phone, a lady tells me that "calls are not being connected to this number at present". If I put the SIM into another phone, it instantly starts working again.
Tried a Vodafone SIM, same story. Also tried a Tesco mobile SIM (which piggybacks on the O2 network) and that's even worse, there's no recognition of any network at all when I put that one in.
I think this thing is going back to the shop at lunchtime...
Well, CheckMEND says that my IMEI has NOT been reported as lost or stolen, but I assume that's just for people who register and use www.immobilise.com rather than the network operator themselves?
I may give O2 a call to see what they say before I go shouting at the store that sold it to me, but I think that the only answer is that it's been blocked somehow. Hmmm. You'd think there would be an obvious way of finding out for sure...
EDIT: OK, O2 wouldn't tell me anything, it's confidential you see...
Took the phone back to the shop and they reckon the previous owner probably didn't pay is phone bill, so O2 barred the phone, therefore it wouldn't have been reported as lost/stolen. Which makes sense.
At least I now have my money back, and now I know that barred phones are only barred for voice calls, not Data connections too...never knew that!
Off to find another Universal to buy now...
I've recently bought a SIM-free SPV M3100, however I cannot make outgoing calls using my old 2G SIM. The phone accepts incoming calls with no problem, and is able to send texts as normal. But whenever I try to make an outgoing call, it comes back with the "beep beep beep" network busy and call ended status. I've done soft and hard resets to no avail.
The phone works fine as I have tried my wife's Orange 3G sim and outgoing calls can be made okay. I've also tried my 2G SIM in my wife's M5000 and that works fine making outgoing calls okay.
I've spoken with Orange and they seem to think there shouldn't be a problem and that 2G SIMs are supported. They've reflashed my SIM but still no success.
Has anybody seen anything similar?
You can try, hardreset, then just after you setup your security stuff (eg screen where it ask you for the phone's PIN), perform a soft reset. This will prevent the EXTROM stuff to be installed. Just incase some of the settings there are messing your thing. Worth a try.
Thanks for the advice - tried that, but still no luck unfortunately
I'm in England and I've just inherited an 02 XDA Mini S mobile phone,
but I'm having problems making calls on it. I have tried using it
with 02 pay as you go and monthly subscription sim cards, but with both cards the device claims that it fails to find a network.
If I switch to using a vodaphone subscription sim card then it finds a network just fine, but if I try to make any calls it fails to ring the destination number and the call is reported on the XDA as ending with a call time of 0 seconds. Also, it won't receive any calls, but strangely it does receive texts although, again, I can't send any.
All of the cards that I've tried work perfectly in other phones and the phone itself was working fine before I inherited it.
I've tried a soft reset and a hard reset, but the symptoms persist.
Can anyone give me any clues as to what the problem might be and how
to fix it.
Thanks.
choose a network, voda or o2 and give them a call. Probably your best bet
The phone I have is a T-mobile MDA Compact that has been network unlocked.
The problem is that it is unable to make or receive normal calls. The symptoms vary across networks, with vodafone being the most functional. The symptoms are as follows.
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Tesco Mobile SIM: - no service.
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T-Mobile SIM: Connects to network and shows a signal, but no call functions work.
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vodafone SIM (ASDA): Connects to network, shows a signal, can send and receive text messages, can make 999 calls.
Can't make or receive normal calls:
When trying to dial out the display goes from "dialing" to "call ended" and three quiet beeps can be heard, the dialed phone never rings.
If called from BT landline the caller simply hears "Error" and callers from other mobile phones hear a variety of different tones (engaged, beeps etc)
If the phone is switched off, the callers get the usual "the phone you are calling is not available" message.
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The phone has a CheckMend certificate to show that it is not lost or stolen, and T-Mobile have confirmed that the IMEI is not barred on their network.
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While attempting to fix this:
I have reflashed the phone with several ROMs and updated the radio from 1.12 to 1.13, but the original problem remains unchanged.
I Have E-mailed HTC technical support with a description of the problem but as yet have had no reply.
If any one is able to shed any light on this I would be very grateful.
similar problem, but i can send or receive SMS, but when i try to call or answer after cca 10sec it cut the line and show a sign of searching for signal...
flashed new ROM, same problem, chanhge automatic to manual, same...
is it a software or hardware problem, i can try to open and clean a dust (in one service said that could be a problem) which cause a bad contact with internal antenna
hi, did you get this problem sorted? i have the same thing with my spv m700, cant believe its hardware though as all other functions ar great
thanks
Greetings,
I'm desperate as I am writing this.
I have blackstone, that I just purchased 2 months ago.
Everything went well with it, I had no issues at all. Suddendly it just stopped connecting to the Internet using the mobile connection.
I can receive/send calls and SMS without problems, I can connect using WiFi or Bluetooth (sharing my Computer's connection) but it doesn't connect using EvDO (unfortunatelly, the country where I live and the Service Provider, has a different band for 3G so I can't use since the beginning).
I have not modified anything in my phone (haven't installed any applications recently). I called my Service Provider, they checked that my account settings were correct and that my data plan was active. Also, I put my SIM card in my wife's phone (a Blackberry Bold) and it connected and browsed the Internet flawlessly.
So, any help please? I don't know what else to do, I have even done a hard reset, by just formatting the phone to its initial configuration state and started from the beginning, but no results!
did you change your sim
did u get this phone on contract.i got a x7510 it was only launched on contract by o2 network.i used an o2 pay and go sim but it wouldnt connect even though the pda was launched by them then they told me there setting are different to contract .so they gave me a different setting similar to another model then it worked.
I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.
IMHO you can do two things. Usually a user 'thinks' that nothing was changed on his PDA or computer however something was indeed changed. You can change this by backing up all your data and doing a factory reset to yr pda.
If this doesnot help then ... I suggest you change provider because this is the second case that has happened; i.e. they did a change internally but never said they did ;-)
heldmar said:
I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.
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Have you tried another Sim in your phone? Since you say your Sim is working in your wifes phone. Narrows it down to network or handset then.