Database Users

SMS time wrong on Rogers (Canada)

I have a TouchHD imported (of course) into Canada. The SMS works fine...but when I receive messages they are all 5 hours behind (my timezone).
When they arrive on my motorola, they are perfect time. So it's a phone thing...not a rogers thing.
Anyone know how to force the SMS messages to be offset by a timezone amount?

I found the answer in another HTC forum. The solutions is to NOT trust the providers date & time...and use the phone's internal clock:
HKLM\Software\OEM\PhoneSetting\
Create a DWORD: "TrustTimeZoneField"
Value: "0"

touch guy said:
I have a TouchHD imported (of course) into Canada. The SMS works fine...but when I receive messages they are all 5 hours behind (my timezone).
When they arrive on my motorola, they are perfect time. So it's a phone thing...not a rogers thing.
Anyone know how to force the SMS messages to be offset by a timezone amount?
Click to expand...
Click to collapse
Are you sure that you have set the timezone correctly on the phone?
(sorry to ask for the painfully obvious, but that is the only thing I know to cause this problem)

Yes timezone was correctly set.

I had the exact same problem as I am on Rogers as well. This solution was suggested to me and it worked
http://forum.xda-developers.com/showpost.php?p=2252296&postcount=5

Same problem with my diamond as well with rogers.
Worked like a charm
Thanks.

Canada Rogers SMS time offset
I recently recieved the new samsung captivate from Rogers this week and it appears that this timezone offset is also affecting my phone's sms. I was told by the rogers technical support that they are working on a patch that will fix these issues and have been added to a list of callbacks whenever such a patch is available.
The only two other minor issues that I am currently having with this phone are:
1. that the album view doesn't seem to work in the music player
2. Samsung Kies doesn't seem to recognize my phone
I wonder if these two other issues are related because if Kies was working it may be the only way for album view to work? I'm new to android so forgive my ignorance. When I connect my Device it basically lists 3 options, the first of which is stated as " Kies (firmware update)", however Kies will not recognize my device in this mode and therefore will not update my firmware. This hasn't been exactly what I anticipated when I signed up for a flagship phone for android on Rogers, but like most things I'm sure a fix will come.
At the moment I am using doubletwist and selecting not the "mass storage" option upon USB connection. The only difficulty I've had is uploading MP4 movies using this software so I'm open to any suggestions of how to upload movies to my device

Incoming SMS Msg Show wrong time stamp

I got my phone and am quite happy with it so far. I am on the Rogers network in Canada. Everything works great except that incoming msg are showing up 5 hours behind on the time stamp which throws off my sms threads as my msg time stamp correct on the way out.
So if I sent a msg at 9PM and they reply it shows there reply the same day but at 4PM of the same day? Any ideas why this is happening? It's happening from any number I get a txt from.
Thanks

Anyone having this issue or is it just me? I know this has been an issue in the past on various WM units but I'm not sure what the fix is with 6.5?
Anyone help please?

Hi.
Not sure how this connects to your problem, but usually (always) when i send text messages everything is datestamped correctly.
But when I use Phonelog to log my calls to calendar it is 5 hours off.
I have been bugging the developer for years now. But I am the only one who this happens too.
sad face.

My timestamps are exactly 5 hours behind. What developer are you trying to reach? What do you think the issue is? I think it must be a WM 6.5 issue or an network time issue? I've read about this before with other devices, just not 6.5 devices yet.
Anyone?
I'll do some more google research.

This app.
Every update he makes it still is 5 hours off.
Maybe u could give this app a try.
Great app. Barely works when it;s 5 hours off every time...
http://www.infinityball.com/phonelog
Somewhere there is a post on his site with me asking him to fix it.
It would be cool if there was a solution for all of us.
No other app does the funky time stamping...

Maybe this link will help you:
http://forum.xda-developers.com/showthread.php?t=527587

i dont have timezone diff but i got this issue
1st sms (i send him) my time show 12.00
2nd sms (his replY) his time show 11.50 on my mobile
mea his sms is infront of my sms as i only can sort by time or by name
end up if i sort the thread by using "sort by time" the whole thread went message..
as u know which is my send sms with his sms reply

no fix for this?

Got a friend from Starhub who had this issue on his Treo Pro. I'm not certain if the fault lies with Starhub or WM!

cannot be network as this is very standard.....
sms time stamp should use mobile owner time as timestamp..
i dont have this issue when i use on htc diamond

banton56 said:
I got my phone and am quite happy with it so far. I am on the Rogers network in Canada. Everything works great except that incoming msg are showing up 5 hours behind on the time stamp which throws off my sms threads as my msg time stamp correct on the way out.
So if I sent a msg at 9PM and they reply it shows there reply the same day but at 4PM of the same day? Any ideas why this is happening? It's happening from any number I get a txt from.
Thanks
Click to expand...
Click to collapse
Hey, I have the exact problem, I am also using Rogers, and I also got the 5 hrs off. That makes all the msg received on the top.
Hope someone could help.

try this
it may work

Usually...
More often than not, SMS time stamping issues are something to do with the network provider BUT sometimes, it can be how the phone's SMS software is talking to the network provider.
I had a Nokia N96 be +6hrs out while a Samsung with exactly the same SIM card in it and thus on exactly the same network/account setup etc, the time stamping was perfectly correct.
I updated the ROM on the Nokia to a newer version and the time stamping was perfect again.
I highly recommend anyone experiencing SMS time stamping issues to apply the HTC SMS hotfix that became available in the past few days.

i applied the latest HTC sms hotfix but it dont work for me..
already email HTC to see they have any suggestion a not.
my friend clock is faster/slower than my by few min but it euff to mass up the whole chat as u dunno which is your ans with his reply... (to what i know is basic on friend mobile clock not the network as i tested with 2 mobile)
but it actually shouldn't work in this way as it should basic on our clock to go

i had email to HTC and herre is their reply (i havent try yet.. later than try)
Thank you for contacting HTC.
With regards to your query, please be advised to try:
1) Go from settings->menu->all settings->connections->connection setup->select country and operator->ok to reconfigurate the SIM card service
2) press call key->menu->options->band->select the network connection type and GSM/UTMS mode according to the network provider's settings
If still no avail, we are quite sorry that you will have to backup all the personal data you have on your device though synchronisation or backup tool and perform a hard reset to re-install the whole system for your phone.
After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain
To perform hard reset,
setttings->menu->(all)settings->system tab->clear storage
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
Best regards.
HTC
Hotline: 1800 238 7788
Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)

i tested.. it not working

i give up.. i decide to disable htc messages

im also on Rogers with the HD2 but i found a fix for this.
I was having my SMS come in with -5 hours on them as well, but after applying this registry change everything is working out (You also need to Soft Reset before the changes kick in)
Just edit the registry and set the value to 0
HKLM\Software\OEM\PhoneSetting\TrustTimeZoneField = 0x00000000(0)
Sorry i cant find the original thread where I got this fix, so dont account me for the credit!
Hope this helps!
**EDIT
i found the thread, it was in the Kaiser forum:
http://forum.xda-developers.com/showthread.php?t=374956&page=15
Thanks/Credits to Dangerously.

Talking to HTC support by e-mail is like talking to babies or monkeys. I recently tried to report 3 bugs, the answer I got back was ridiculous, the support person obviously was not able to read, only giving one-line answers, that were totally beside the point. Replying did not make it better. Maybe they are using children in the countryside in China posting random standardized answers.
I have since sold my HD2 because without reliable SMS I cannot conduct business, and a company that are so incompentent that you cannot even file bug reports is not worth any of your money.
Also, the description to the SMS "fix" that has been published on their website, completely ignoring to tell what problems it fixes, makes me think they have employed some pretty incompetent people. Any company with the slightest bit of self respect knows that when they issue a patch of fix, they must tell what was wrong and what it fixes.

i dont have -5hr but the timestamp which send by friend is not match with me.. it seen like all reply sms from frienz are using their mobile timestamp rather than my...
Bakedbread said:
im also on Rogers with the HD2 but i found a fix for this.
I was having my SMS come in with -5 hours on them as well, but after applying this registry change everything is working out (You also need to Soft Reset before the changes kick in)
Just edit the registry and set the value to 0
HKLM\Software\OEM\PhoneSetting\TrustTimeZoneField = 0x00000000(0)
Sorry i cant find the original thread where I got this fix, so dont account me for the credit!
Hope this helps!
**EDIT
i found the thread, it was in the Kaiser forum:
http://forum.xda-developers.com/showthread.php?t=374956&page=15
Thanks/Credits to Dangerously.
Click to expand...
Click to collapse

Weather tab "my location" not updating

Hi guys,
Part from the major problem (sms not sending correctly) I have this other problem:
The first page of the Weather tab in sense stops updating, so the My Location page (1/x). When I try to update all the other locations are updating but not "my location" For the other locations (2/x till x/x) the update-interval seems to be working. What I´ve done now is that I have created a new location with my hometown and marked that for the first page but it shouldn´t have to be this way..
Anyone familiar with this?

I have the exact problem as you (not the sms). All the applications are updating correctly. Anyone has a soulution?

Any fix for the weather problem, my HD2 is suffering from it as well.

yes, that´s quite boring
|edit]
Writing here gave me an idea !
This is not updating cause the HTC localization service is disabled !!! If you re-enable it, it will update ;-)

emil73 said:
Hi guys,
Part from the major problem (sms not sending correctly) I have this other problem:
The first page of the Weather tab in sense stops updating, so the My Location page (1/x). When I try to update all the other locations are updating but not "my location" For the other locations (2/x till x/x) the update-interval seems to be working. What I´ve done now is that I have created a new location with my hometown and marked that for the first page but it shouldn´t have to be this way..
Anyone familiar with this?
Click to expand...
Click to collapse
Do you have HTC location service (settings tab - locations) switched on/ticked? If not, then My Location will not be updated.

hey,
i have the exact same situation. first it worked fine but since a few days its only updating once a day (yes im pushing the button to update, as this would be a hardware button it would look pretty used xD). so i actually deactivated and reactivated the local settings but still not working

Have the location services on and have always been on... but still no update since nov 20th on the my location weather. Not the most important maybe but kind of annoying.
Anyone figured it out yet?

Same problem for my.
I have changed State and nothing happend...

same problem here...

I had the same problem. Location service worked fine, since my location appeared in Google Maps. No location update and no weather update in the weather tab.
After a soft reset it works fine again (for the time being).

Are you guys also experiencing the sms message problem? Because to me it seems somehow related to each other.
I use the temporary fix of Confusion to send sms messages and now the weather for "my location" also works fine (which didn't before)

valleyman83 said:
Are you guys also experiencing the sms message problem? Because to me it seems somehow related to each other.
I use the temporary fix of Confusion to send sms messages and now the weather for "my location" also works fine (which didn't before)
Click to expand...
Click to collapse
Sms problem as well...

weather problem, no SMS problem. I believe its down to the network cell you're located in. out in the "sticks" my weather works fine (probably only on one "tower"). In town where there are separate O2 towers for GPRS / 3G / HSDPA it won't update. Just my theory .....
rivets

Mine ahs been working fine for 5 days now today it not working
last update 9am this morning and wont update...if i add a town near me that updates fine
edit .. now working

same here... must be the network doesn't catch edge or I don't know

My HD2 us also suffering from this problem...
All locations in weather update fine EXCEPT for my location. The wierd thing is that if i make a duplicate entry for where i live in weather that that one updates but the first entry (my location) doesnt.... The weather on the front page does not update.
Does anyone have a fix for this at all? Its only a small thing but its managing to bug me!!!
The only changes i have made are that i have removed the proxy server address (as i am on T mobile) and made the change to be able to view iPlayer.

It seems to me, it only works when I connect my phone through our wifi-network. Only then it seems to resolve it's location. Any other attempt to resolve the location fails. Why would this be?

Exactly the same problem, Im on T-Mobile, location has never worked for me, slightly annoying as google maps can pinpoint my location within 5 metres?

I'm having SMS issues too
On the weather, when I connect through wifi it sets my location as Hounslow but when I disconnect wifi it correctly sets my home location as Aberdeen.

Hey just writing to say I've had the same problem too.
I first turned the HD2 on without a sim in and used it simless for half a day until I got an unlock code and could use my 3 UK sim. As soon as this was put in, My Location stopped working and has not worked since (neither WiFi nor 3G). It worked prior to putting the new sim in over WiFi.
I also the sms problem (I think, haven't really sent/received many texts to know tbh).

HD on Orange network

I bought my HD2 separately as Orange werent offering it on upgrade.....
All works fine with no issues other than the home screen is permantly displaying 'New Voicemail' & the voicemail icon is displayed in the title bar despite having no voicemails...
However when I do have voicemails I am recieving blank texts with tthe sender information shown as '[email protected]' .......... After speaking to Orange Technical they tell me these messages are system messages designed to tell the phone to switch on or off the voicemail icons etc & as the HD2 is not "Orange compatable' it does not understand & action correctly this function !!!
I am running latest HTC WWE ROM & have just flashed latest 2.10 Radio ..
I have tried several Roms from MIri, Artemis etc but all have same issue
Any Pointers much appreciated

Well like you, I have an HD2 that I'm using on Orange and I always get that initial text message with the funny symbols, every time I flash a new rom. However that always stops and voicemail works correctly once I have dialed 123 once from the handset. Are you saying that even after you have checked and deleted your voicemails, the voicemail icon is still there and you keep receiving texts?

ClownShoes said:
Well like you, I have an HD2 that I'm using on Orange and I always get that initial text message with the funny symbols, every time I flash a new rom. However that always stops and voicemail works correctly once I have dialed 123 once from the handset. Are you saying that even after you have checked and deleted your voicemails, the voicemail icon is still there and you keep receiving texts?
Click to expand...
Click to collapse
Yes............. The New Voicemail on the main screen stays there & The Icon in the top bar is always there have tried several Roms but always get the same result

I have similar issues. From time to time I get a funny text message with those symbols. It also appears to be a SIM stored SMS

I came from orange that was bundled with my original HD, but I haven't ever experienced any of these issues. Have you experimenting with the STK service setting? Perhaps that might help.

Hoodeddeathman said:
I came from orange that was bundled with my original HD, but I haven't ever experienced any of these issues. Have you experimenting with the STK service setting? Perhaps that might help.
Click to expand...
Click to collapse
Whatis STK Service setting & how do I access it

I too am using Orange UK and no issues.
Have you tried re-running the Orange setup.
Settings / Connections / Connection Setup...
Country UK
Operator Orange

SMS issue

Hi all,
I'm using the factory Messages program & I noticed that in some conversations (not all) my replies are misplaced.
They should be the last message in the threaded sms, but they're not.
I did a hard reset, but am still having the same problems.
Please advice,
D

Are you using a 3rd party sms app? What ROM are you using?

Have the same issue - factory, bone stock device. All my incoming SMS's are 4 hours behind, so they often show up far before my latest outgoing SMS in a conversation.
Some people recommended changing your time-zone around to adjust for the difference when I searched around, but then the rest of my phone gets messed, e.g. email timestamps are then wrong.

It's a network issue I think. I have an unlocked TELUS HTC Hero and an unlocked Virgin Mobile HTC Legend and both suffer the same timestamp problem (mine is 4 hours behind) when used on Rogers Wireless. I thought it might be an Android related problem, but my Sony Ericsson X10 didn't have the problem. /shrug
There is an app that will fix the problem though. Search for “SMS Time Fix” by Matthew Precious.

I'm using stock app. stock ROM.
Right now my setting is:
Menu > Settings > Date & time > Automatic (Use network-provided values).
I'm gonna un-check Automatic & select my own timezone see if that fixes the issue.
Will report back.
Thanks all.
D

Everything stock here too. Try the app posted above to fix it.

ok,
downloaded & installed the SMS Time Fix by Matthew Precious.
But now I have another problem:
When the newly incoming message arrives, it'll show on the status bar. When I pull down the bar to go to that message, I can't find it. meaning the new message is deleted automatically.
The only program I can blame is the SMS Time Fix program.
I uninstalled the program, & so far so good.
weird..
D