Database Users

HTC Camera issues - resolved (?)

I think I've finally understood and found out how to fix those strange camera issues ("cannot initialize camera" or "cannot capture frame data") that I faced several times, and I thought was due to whatever rom updates.
It seems that when your free space on memory card reaches a certain threshold (under 10% ?) those issues can arise (200MB seems to be the trigger for my 2 GB card)
The method that worked for me recently is to simply delete some files from the storage card to free some space (including the /DCIM directory) and then soft reset (no hard reset required): that worked well for me (although rebooting with the storage card out did not fix anything previously)
Please post yout feedback if you have such issues on Polaris (or I guess any other HTC camera) to confirm that it is a reliable fix (not like the "remove battery for 15 minutes" or "reflash your original radio rom")

I've 2GB microSD card, nearly 1GB is free. Camera doesn't work. Neither hard nor soft resets help.

Doesn't work
I have 2GB MicroSD card with 1985MB free.
And the cam not work.
It works only if I soft-reset and, If don't work again, I turn off pda, and take it without battery for 10 minutes.
Then I turn on it, and it works...
but after some time the problem repeat...

I guess my findings were not right...
after a few days of camera working, it appears that it does not work anymore (cannot initialize)
none of all known tricks makes it work again
Trully a pain that we do not understand the real reason behind that bug...

I had the same problem, and right after I soft-reset it was solved. However, now.. it's a no go, even after a soft-reset.
Havent tried hard-reset though.. cant be buggered knowing that a rom update will be released sometime soon.. or at least, i hope it will

Hello
i´ve got this Problem nearly three weeks. I´ve installed a new rom and Nadavi camera. Nothing turn the Camera Problem. Sometimes it works sometimes not. I´ve got the idea that the Software that is installed on the device cause the Problem. When i want to send a mms from the camera the camera strikes after that. When i used Mobile Navigator 5.0 the Camera strike again.
I don´t have an exactly answer for the Problem but i´m pissed of!!!! HTC can´t help already
Greetigs Aragorn
P.S. hope you understand my bad english

Seems as a Touch Cruise problem and firmware updates
Please. Is there anyone who have HTC Touch Cruise (Not Orbit, not XDA) bought with the name "HTC Touch Cruise" who upgraded ROM or FW (bepe ROM) and doesnt have this Camera problem? It seems that this affect "HTC Touch Cruise" models (although they should be the same as Orbit or XDA).
I have one final and working solution. Because my Touch Cruise had more technical issues I returned it to the shop and they repaired it (change of motherboard). Now of course everything works fine, but I am quite afraid of FW upgrade (although the original one sucks)

Hobbit, yes I have an original HTC Touch Cruise. It was running Bepe 0.66 for a few weeks with NO camera issues at all. (Except the camera being lousy and slow, but that's a different story). I also used some Diamond Roms (udK-r0, udk-r1, several vivis) and am now using Vivi's 1.1.2. No camera issues.
Btw, I have only 40 MB free memory left on my 4GB card.

doctah said:
Hobbit, yes I have an original HTC Touch Cruise. It was running Bepe 0.66 for a few weeks with NO camera issues at all. (Except the camera being lousy and slow, but that's a different story). I also used some Diamond Roms (udK-r0, udk-r1, several vivis) and am now using Vivi's 1.1.2. No camera issues.
Btw, I have only 40 MB free memory left on my 4GB card.
Click to expand...
Click to collapse
maybe it is linked to some rom versions afterall.
I downgraded to bepe 66 (those camera problems seemed to arise with bepe 67) and unsinstalled the Nadavi_Fix I used and strangely the camera went back...

Hey boldbull,
This may not be your situation, as I know why, from the more advanced techs here, that some say to backup your data, but I did more.
I did a full system backup, and restored that onto the new ROM, so hardware settings, and locations were changed for camera etc
A conflict in settings was the reason I have to do a reflash to original ROM, ATT trash and hopefully, and than back to the the better ROM!
Live and learn, HUH?
So form now on, when I do a flash I going to reinstalle all my extra apps by hand, skype, Sktools etc, instead of a complete restore, until I find out how not to bring the hardware settings over into the new ROM flash!
Hope that helps, if it pertains to your situation!
Later!

Camera not working

I have done many searches on this topic all over the Blackstone forum and have not found any solution to my problem. I have found a few people that have an error about the camera not initializing or something but that is not my problem.
Soon after I upgraded to WM 6.5 I noticed that my camera would sometimes quit and I would have to soft reset the device to get it working again. This happened more and more often. It got to the point where the camera would not even try to start.
I have tried several different roms and nothing is helping. Since updating to different roms the camera button in the camera tab in TF3D doesn't even show up. All I get is the album. It acts like the camera isn't even there. It does show up in the program menu. If I activate the camera under the programs menu I get nothing or just get taken back to the home page and nothing happens. Depends on the rom.
I found a few threads where people seem to have the same problem I do but usually after three or four posts and no results they just seem to end.
I have also tried installing some of the other camera cab programs. Topaz, Rhodium, Blackstone etc...
Any help would be appreciated.
One last thing. I also switched back to WM 6.1 and still nothing. The only thing I have yet to try is either redo the HSPL or go back to the original stock SPL
---Update---
After three rom updates and many, many, many searches, I found the solution. Using the advanced config tool cab and changing one of the camera settings Encode photos in portrait mode to no the camera has come back to life. I did the soft reset and hit the camera button and nothing happened but a little screen flash and the window's working icon in the middle started then stopped. That has not happened in a while. I hit the button again and it delayed and started and then quit. I tried it one more time and it came on and was able to take a picture. Reminds me of trying to start a cold engine. Prime it then try to turn it over, prime it a little more then maybe some coughing and finally on the third prime. Presto it starts. Very happy again.

i am having the same problem
can you help me plz
what is advanced config tool cab you used
pardon me my english not that good but what are the steps you did in simple language plz
my phone has WM6.1 and standard rom 1.14.415.2 build 32434 wwe
thanks in advanced

x5-rwk said:
I have done many searches on this topic all over the Blackstone forum and have not found any solution to my problem. I have found a few people that have an error about the camera not initializing or something but that is not my problem.
....
---Update---
After three rom updates and many, many, many searches, I found the solution. Using the advanced config tool cab and changing one of the camera settings Encode photos in portrait mode to no the camera has come back to life. I did the soft reset and hit the camera button and nothing happened but a little screen flash and the window's working icon in the middle started then stopped. That has not happened in a while. I hit the button again and it delayed and started and then quit. I tried it one more time and it came on and was able to take a picture. Reminds me of trying to start a cold engine. Prime it then try to turn it over, prime it a little more then maybe some coughing and finally on the third prime. Presto it starts. Very happy again.
Click to expand...
Click to collapse
I did the not save in portrait mode thing and it worked for me. Thanks. I've spent many hours on this. Great!

It didnt work!
I tried just as you said with the "advance config tool" abd the problem persist.
Any idea?

I think it is hardware probelm. Initially it works with some software tinkering (actual steps vary with different devices, infact may be be coincidental / immaterial in help) and becomes harder and harder as time passes and ulimately fails even on stock ROM/SPL.

Hi all. I've got the same problem. Nothing helps. Maybe i need just to overwrite drivers, instead of installing camera soft?? May anyone send me camera dll files?

Camera Issues On HD2

Hello Everyone,
I made a search, but I could find only one reference to something similar to me...
I keep having the message "Camera Initialisation Error..." (in french, that is), whenever I try to use the camera after a long time...
To correct this, one thing that work but that is hassle is to power on the phone, take out the SD card, that turn on again, and there it works... miracle. Then I can put back the SD card, and it keeps working... till soemthing happen (I don't know what, and why) and it all starts again "Camera Initialisation Error...".
Has any of you got this?
It does not matter where I tell the camera to save the picture.
I did the camera and SD card hotfixes.
It does not look like hardware
So, any clue?
Thanks in advance...

I have the exact same problem. My camera works again with power on and off. annoying!

Leephi said:
I have the exact same problem. My camera works again with power on and off. annoying!
Click to expand...
Click to collapse
same here. nobody knows why it can be?

vdelab said:
Hello Everyone,
I made a search, but I could find only one reference to something similar to me...
I keep having the message "Camera Initialisation Error..." (in french, that is), whenever I try to use the camera after a long time...
To correct this, one thing that work but that is hassle is to power on the phone, take out the SD card, that turn on again, and there it works... miracle. Then I can put back the SD card, and it keeps working... till soemthing happen (I don't know what, and why) and it all starts again "Camera Initialisation Error...".
Has any of you got this?
It does not matter where I tell the camera to save the picture.
I did the camera and SD card hotfixes.
It does not look like hardware
So, any clue?
Thanks in advance...
Click to expand...
Click to collapse
I may have been the person who posted the original post that you saw, and to be honest you should have just added to that instead of opening a new thread.
http://forum.xda-developers.com/showthread.php?t=609366
Anyway, no one seems to know what the problem is, but yes doing a simple restart addresses it. Could be a bit embarrassing though LOL...hold on a minute...its reloading...on the Windows splash screen...wont be long...keep smiling...!
Have any of you applied any registry tweaks either manually or via BSB Tweaks? I noticed the issue happening after applying the tweaks, but when reverting the settings back the issue still cropped up anyway.
A mystery me thinks.

Well, im in here too, i had this issue with thee official german ROM 1.48 too, but not with the 1.43 T-Mobile ROM i had before 1.48. Now im on 1.61, but the error was still there after setting up and tweaking my device.
After a hard reset the camera worked, every single time, so it must have something to do with the things i changed on my device. So i made my way through everything i installed/tweaked and reversed it.
To get to my point: The error disappeared after my last action: Uninstalling Skype Mobile and changing the picture saving location in the camera options from SD card to main memory. 2 days later...no error. I have set it back to SD card meanwhile and another day without the message passed. So i think its gone, but im not completely sure why. Maybe thats helpful for you, good luck!

Hello,
sorry about doubling the thread....
If some moderator pass by, please, you can append this thread to the one quoted by Morpheus.
Anayway, I did the check in the registry, so let's see what it give.
Notice that in my case, a soft reset wasn't enough. I really had to do the sd card removal thing...
Also, I did use swype before (but I uninstalled it a whuile ago due to other freeze issues and to the landscape bug as well). Actually, I miss it as I think it was a great SIP. Now I use shapewriter, to try... I don't know if it could lead to the same camera problem....
Anyway, I'll try to re-initialize the camera and see how long it lasts with the change I made in the registry. Only in P2 I had a different entry... instead of 48 I had 20000 -ish.... weird...
Thanks
Vdl

dont we have a chance to reinstall just the device.exe or camera drivers?.
thank u

i get this error when i use swype, everything works until i use the swype then the cam wont work... i really like the swype so i hope someone finds a solution

i've gotten this pop up...but it only happened after i tried to install qik on my phone...

Geocaching GCZII (... 45) stops when downloading

I own a HTC HD2, and use for geocaching: GCZII; latest version. (..45)
I do use this great software for for 2 years now. It runs fine on my HTC touchflo, HTC HD but not at my HD2. It's not the general problem (cannot download...) this causes by the server of groundspeak.
My problem: the list is downloaded without probs, internet-connection is good, GPS is fixed. When I want to download the caches themselves, then after a while (after 'bout 250 kb) the prog shuts down. I tried for 500 caches, for 20 etc. but when I download them one by one, most of the time it works well (not always). I do have another fine prog: Gatecacher, but... the same problem appears. So I suppose it will not be that software. My device is clean and empty. ROM: 1.66.404.1; radio 2.07.51.22_2 It's not the provider 'cause my other devices have no problem.
It realy frustrates me 'cause after 3 wks I will be on holiday up to sweden, where are many(!) hidden geocaches.
Is here a real freak (yes) who can help me? Please..?
thx anyway.
gr Willem

wivo said:
I own a HTC HD2, and use for geocaching: GCZII; latest version. (..45)
I do use this great software for for 2 years now. It runs fine on my HTC touchflo, HTC HD but not at my HD2. It's not the general problem (cannot download...) this causes by the server of groundspeak.
My problem: the list is downloaded without probs, internet-connection is good, GPS is fixed. When I want to download the caches themselves, then after a while (after 'bout 250 kb) the prog shuts down. I tried for 500 caches, for 20 etc. but when I download them one by one, most of the time it works well (not always). I do have another fine prog: Gatecacher, but... the same problem appears. So I suppose it will not be that software. My device is clean and empty. ROM: 1.66.404.1; radio 2.07.51.22_2 It's not the provider 'cause my other devices have no problem.
It realy frustrates me 'cause after 3 wks I will be on holiday up to sweden, where are many(!) hidden geocaches.
Is here a real freak (yes) who can help me? Please..?
thx anyway.
gr Willem
Click to expand...
Click to collapse
Mine saves the list fine, but when viewing the caches themselves, it closes without error.
Their website doesn't exactly help with lost passwords either, just shows a blank page!

GCZII latest version is working again!! (....45)
I've got the solution: disable the static menu, so do not activate any box. Works fine now! Gatecacher might have the same prob. I'll try this evening.
gr Willem

I had the exact same problem - with disabling the static menu it is working fine now again! THANXXXXXXXXXXX a lot, wivo!!!!

seems to be a bug
do you guys also have the issue with version .47
for me it was crashing not always but some times when opening the "description".
When I tryed your hint
disable the static menu, so do not activate any box
Click to expand...
Click to collapse
it seems it helps for now,...
But it seems to be a bug - we should tell the developer about this issue.
So please verify if you also have the issue with the newest version using your HTC HD2
many greets Erich

Just found this thread!
I have an HD2 running Eleganica v3. I downloaded GCz II and it worked for abit then I got the "Cache not found" error. On top of that it interfered with my phone so much (reset defaults, froze the phone, etc.) that I had to do a hard reboot and reinstall of the ROM to get it back where it worked (the phone). Was this just a freak thing or is there a conflice? I'm trying to get into geocaching and would like to use the GPS on the HD2 for that if possible.
Just had the same result with gpsed, another program.
Thanks!

i tried to search any nearby caches. then comes an error. (check your login data!) i know that is all right. my gc language is changed to english. gps is good. what can i do?
i use the garmin asus m10.

SOD - Sleep of death problem

I have a problem with Sleep of Death in WinMo. When i put my Mini in sleep mode and I'm trying to wake it up - nothing happens. Does anyone know how to resolve this problem?

Hello, did you manage to resolve your problem? I just started having the same problem. Hard reset did not help. I am going to reload latest official ROM.

I wait for your expressions after reloading ROM. I've hard reseted WinMo and even in Android - nothing happens. I'll reflash ROM after work.

I reaolved the problem on my mini by disabling htc lockscreen.
if u search how to disable it u will find it

PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.

ace960 said:
PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.
Click to expand...
Click to collapse
if you disable htc lockscreen in the registry it defaults to the windows 6.5 one, so you will still have a screen lock
edit: forget lockscreen it happened again after a few hours

Shake'n'Wake
Have you try the Shake'n'Wake application?

13alexandro13 said:
Have you try the Shake'n'Wake application?
Click to expand...
Click to collapse
Seems to work but only a temporary solution.
I think the driver that controls the power button goes to sleep when phone in standby
I'll investigate tonight and report back if I have any succes

Guys, thanks for help. I tried today to turn off lockscreen, but it doesen't worked. I'll try to figure it out tommorow. I'm waiting for results of investigation of Sleep of death.

I uninstalled CleanRAM first and hard reset and I have no more problem SOD
(last 10 hours is normal) I do not know if I will again have the same problem, now works ok
HTC HD mini German ROM: 1.41.166.1

I mentioned that hard reset did not help. That may not actually be true. When I did hard reset then I immediatelly installed all my applicatiosn and changed all the settings I used to change. Some of the software or config change may cause the problem. However, it is strange that it began just few days ago. I was using the device almost 1 year without this problem.
Anyway, as I mentioned before, I re-loaded the 1.36 ROM today. Then I left all settings at defaults. I did not install any application. It is working correctly so far. I'll add app/config change one by one to track the root cause. It will take some time of monitoring but I need to identify the cause. My suspect #1 is my company security policy. That would explain the problem appearance beginning.
I already had some problem caused probably by my company security settings.

ace960 said:
However, it is strange that it began just few days ago.
Click to expand...
Click to collapse
and to me it's strange because the last few days, so to say I did not use mobile phones, nothing new installed or changed settings.

I have this problem too. Since yesterday - started from failing to wake me in the morning. It's kind of weird, all of the sudden phone stopped to work correctly.
At last (judging by more people having problem as well) is not the hardware problem.
Anyone has any idea: this problem was known before, or it started in last few days?

I'm also having this problem. I've changed nothing on my phone since months and since yesterday it has this problem. I'm thinking of sending it for repair and wait what they will say about it.

I was using my HD mini for 10 months without problems. But today I was faced the same problem as you mentioned. I removed my battery and left my HD mini without battery for ~30 minutes. Then I put battery back and turn on the phone and everything works now ...

It sound really weird that this problem is popping out suddenly to a number of users, while before there was no symptom.. it would seem as crazy as a time-driven issue or something..
Before reading here, my 1st step would have been removal of lockscreen, then 2nd one going back to clean original installation, but looks like those moves are not of help..
Fact is that the only new software i installed is bsb tweaks whose changes may affect registry and corrupt system configurations.. do you all guys have bsb installed?
Let's try to figure this out together, missed wakeup and calls are really annoying, as well as removing the battery to make a phone call...

No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?

Brighty1982 said:
No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?
Click to expand...
Click to collapse
Next frontier of marketing development, a built-in countdown ticking for a faster & continuous phone replacement...

i don't have bsb on my mini

I do not have BSB installed (actually, I have idea what it is). My Mini is stable 16 hours after ROM reload. It survived the night! I believe hard-reset would help too. I'll re-test hard-reset if I see the problem again after some app/cfg install/change.
My next step is to install HTC updates:
PHO03869.exe
PHO03880.exe
_HTC HD Mini_PHO03611.exe
Then I will install/configure (not ordered):
home WiFi - hidden SSID, WPA-PSK, AES, ASCII key
CorePlayer v1.3.6 Build 7427 - directdraw output
TomTom 7.916.9192 QVGA with one map
ActiveSync - for company e-mail
IMAP e-mail - for Gmail account
turned off HTC Sense
turnd off weather (Application Data\HTC\databases -> deleted the file forecast_cache.db, restarted Sense (uncheck/check in today settings)) - this is sometimes required to stop the weather to be updated from web
system settings change - bluetooth, regional settings, etc.