Database Users

Reinstall windows

I WAS WONDERING HOW I COULD REINSTALL WINDOWS ON MY DEVICE AS I CANT SWITCH IT ON. IN FACT I CAN SWITCH IT ON BUT WHEN IT TRYIES TO ENTER THE WINDOWS SHOWS A WHITE SCREEN ONLY AND DOESNT START PROPERLY AND THEN A BLACK SCREEN AGAIN.
PLEASE TELL ME WHAT TO DO.

For god sakes, stop typing in capitals.
Hold down the Comm+Voice buttons while pressing the reset button. Then release the reset button. Keep your fingers on the Comm+Voice button until it says "Push send to format"... then press the bottom left button on the front of the device (i.e. the green telephone button). It will say FAT format complete then it will reboot. Wait about 2 minutes for it to repopulate the device's ROM.
There, you have a factory-fresh device.

First timer

It's my first time hard-resetting my wizard (random resets are finally getting to me), but I was wondering how on earth am I supposed to do this. I follow all the procedure, and all that appears is a screen filled with the colors red green and blue. I hold for about a minute more after that screen shows up and nothing more appears. I know i'm supposed to see some dialog box that asks if I want to clear it, but I'm just not seeing it.

Hi - this is the way i do it.
Turn device off.
Hold comm button (top left) and record button (top right) together.
Turn device on - keep fingers on two buttons above.
Black screen should come up with some writing (take fingers off buttons above) - press call button (green)
and it will hard reset.

This may work. But that is NOT what the manual says to do. It says to hold the top side left and top side right buttons and use the stylus to push in the reset button on the right side. But I did this and it did nothing.
HTC Wizard, i-mate K-JAM, Cingular 8125:
While holding the Comm manager button and the Voice Command button, push in on the soft reset button (reset hole) once. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data. To commit, press the green send key.
Note: The Cingular 8125 also has a software hard reset option. You can find this application in the Settings folder under "Clear Storage."
http://pocketpccentral.net/help/cingular/8125reset.htm

I've tried the hardware button method several times (camera button, comm button, and turn on) and I even tried the other method (which did nothing) but when I perform the comm and camera method, all I get is a multi-colored screen that has two strings of numbers on it. So the next question I got to ask is, is a clear storage for the 8125 as effective as the hardware reset?

Some people think it is, some don't - I think it's pretty close give it a shot

Just navigate to clear storage its easier.
Start > Settings > "System" tab > clear storage
It will ask if you really want to, tap yes then it should hard reset.

This is how I hard reset to UPGRADE or RELOAD the ROM from my PC:
I keep the device on... I hold the top left (comm mgr button) and top right (voice command button) then I press the reset button on the right side with my stylus. ONce the device goes to black screen, I release the top left button while still holding the right... wait 3 seconds then release the top right button. At this point you should be to a DOS like screen with a USB label in the lower left. You can then load the ROM from your PC to the device.

hard reset

Heyhey,
I had to do a new romflash. After reading a bunch of posts, I found out that a hardreset for my Wizard is by pressing: Comm button + Voice command button and slightly push the softresetbutton.
but all this did not work for me.
I tried some other combinations, the only combination which worked for me is:
COMM button + Voicecommand button and power-on button.
Are there more people who have to use this combination for a hardreset?

Try pressing all the buttons again, but this time let off soft reset and continue to hold down comm manager and voice, after 10 seconds you should see a black scree with white text. Then you can release the other two buttons. If the black screen doesn't come up for 20 seconds or so, try removing and replacing the battery, powering up, and going through the motions again.

booting into safe mode

I tried following these instructions, but still haven't succeeded
1. Power the device off. Take the battery out if it won’t turn off normally.
2. Power the device on.
3. When the logo appears, press and hold the Menu button.
4. Continue holding the Menu button until you see the home screen.
The words Safe Mode should appear in the lower left corner if you performed the steps correctly.
The menu button is the 2nd one from the left?

Phone won't boot up (D801)

My phone's battery died so i plugged it in and when i did, the bootlogo appeared for around 5 seconds then disappeared. This repeated for hours. I tried pressing Power+down for 10 seconds and this resulted in the screen turning off and the led flashing red. I tried again and this resulted in the bootlogo issue. After several hours of charging, results are no different. Phone is completely unresponsive when not plugged in. Please help.
UPDATE: Managed to boot into recovery and reflashed my rom (SOKP D801), but no change. Is this rom broken and will a different rom fix the issue? Also, i can't seem to enter recovery again. (Note: rom is discontinued by developer and website is gone.)
UPDATE 2: Phone randomly started working again for no apparent reason. To avoid the original issue, should I switch roms?

did you tried hard reset?...
If your phone is on, turn it off.
Press and hold the Volume Down and Volume Up buttons, and then press and hold the Power button at the same time until the phone turns on. You'll see the word "Start" with an arrow around it.
Press the Volume Down button twice to highlight "Recovery mode."
Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation mark and the words "No command."
While holding the Power button, tap the Volume Up button once.
Use the volume buttons to scroll to "wipe data/factory reset" and press the Power button to select it.
Scroll down to "Yes - erase all user data" and press the Power button to select it.
Note: If your phone becomes unresponsive at any point during these steps, you can restart it by holding down the Power button for several seconds.

The button combination resulted in a hardware control menu, not recovery