Database Users

TF3D Voicemail Message

Hello!
I've purchased a Touch HD a couple of weeks ago.
But I have a problem with the notification on TF3D homescreen saying there's one new voicemail message.
When I call voicemail, listen to the message, delete it, the notification does not go away.
I've searched the forums, and the solution to call myself and leave a message and then delete it does not fix the problem.
Also a soft reset does not make it dissappear.
Is there a register hack to remove the message?
Or something else I can do to make it go away?
H.

this is a bug - mine is doing the same thing.

And there's nothing we can do to solve it?
H.

Not sure if this will help but I had the same problem with an old wm device. The trick was to listen to the message, delete it/save it then wait a couple of seconds before hanging up.

similar problems with my old hermes and the problem was to do with sms_providers.dll file.
I had to replace this file.
Do a search in hermes directory

I think this may be due to the phone not being correctly setup for the network. I've had this on other WM handsets after flashing the ROM - and sorted the problem by installing the correct settings for the network, otherwise I'd get these kind of problems and sometimes strange SMSs with control characters in them.
Try going to "Connection Setup" in Settings -> Connections and resetting to the correct network & country.
Hope that helps.

dsm52 said:
I think this may be due to the phone not being correctly setup for the network. I've had this on other WM handsets after flashing the ROM - and sorted the problem by installing the correct settings for the network, otherwise I'd get these kind of problems and sometimes strange SMSs with control characters in them.
Try going to "Connection Setup" in Settings -> Connections and resetting to the correct network & country.
Hope that helps.
Click to expand...
Click to collapse
lol - of course its set up for the correct network. I made sure it was one of the first things I did!

Well, tried the solution with the sms_providers.dll change, but no luck.
Actually I don't think that was going to work anyway because I don't get weird text messages saying new voicemail.
That works just fine. The only problem I have is that it displays the 1 one voicemail message in between the call info and the calendar on my home screen. And what I try, it just won't go away.
I've also tried to reset the connection setting, but that didn't help also.
I'm going nuts about this!
Is no one else having this issue?
For your info, it's a dutch official rom version.
H.

Also when I leave myself 2 voicemails it still displays 1 new voicemail message.
It appears to be stuck.
Is there a registry setting for tf3d to remove this or something??
H.

Ok,
I've done a hard reset and the notification is gone now.
Hopefully it's not coming back anymore!
Thankz for all your help!
H.

h.vanleeuwen said:
Ok,
I've done a hard reset and the notification is gone now.
Hopefully it's not coming back anymore!
Thankz for all your help!
H.
Click to expand...
Click to collapse
Has the notification come back? I have the same problem with my new WWE official ROM.
Thanks dhatw.

dhatw said:
Has the notification come back? I have the same problem with my new WWE official ROM.
Thanks dhatw.
Click to expand...
Click to collapse
Okay, I just sent myself a voicemail and when I retreived it I deleted it and waited until the voice said deleted and then I pushed * to exit and now the notification is gone from my screen. I don't know if I had to do all of that but it worked anyways.

Registry Fix to Clear Voicemail Indicator
Using any registry editor go to the following keys
HKEY_CURRENT_USER/System/State/Messages/vmail/Line1/Unread
HKEY_CURRENT_USER/System/State/Messages/vmail/Line2/Unread
Display values and change Count value back to zero.
Worked like a charm!
HTC TyTN (a.k.a HERMES)
Windows Mobile 6.1 (CRC's ROM)

New SMS notifications - won't disappear

Im sorry if this has already been discussed but i couldnt put into words really for a search criteria, im sure im not the only person with this problem.
When an SMS arrives a little green 1 will show by the "letter" on touchFLO 3d, sometimes when you scroll to read the message the little green 1 (or 2 or whatever) doesnt disappear and i have to keep clicking the mail icon, or go into the WM6 message inbox to change it from "New" to "Read".
I think it happens with the email part too, not just SMS.
Anyone know how to solve this, it's as annoying as thrush.
Sorry about my punctuation, i'm from Wales, hehe

chaosxq said:
Im sorry if this has already been discussed but i couldnt put into words really for a search criteria, im sure im not the only person with this problem.
When an SMS arrives a little green 1 will show by the "letter" on touchFLO 3d, sometimes when you scroll to read the message the little green 1 (or 2 or whatever) doesnt disappear and i have to keep clicking the mail icon, or go into the WM6 message inbox to change it from "New" to "Read".
I think it happens with the email part too, not just SMS.
Anyone know how to solve this, it's as annoying as thrush.
Sorry about my punctuation, i'm from Wales, hehe
Click to expand...
Click to collapse
Thrush !
It's annoyingly slow to register as read... there may be a registry tweak but a search revealed nothing yet

Thats a Shame I really thought someone else would have susses this with all the tweaks and tidbits.

I am having the same problem but with the email notification. Anyone have any ideas?

I have the same pb any suggestion?

Just try to click on the message and it will be open in the text mode and then close it.

I guess what the last post suggests doesn't work for the OP, at least it doesn't work for me. None of my messages are highlighted as 'unread', yet the 'unread SMS' notification at in TouchFlo doesn't disappear.
Anyone has any idea how to get rid of it ?
Thanks

Have the same problem with email...stuck at 2 even thouch all mails have been deleted or read.
Thanks
Woon

May I ask if deleting the account itself remove the erroneous counter?

http://forum.xda-developers.com/showthread.php?t=464695
ResetUnreadCount.cab

Guys,
Check your Outlook inbox to make sure there is no unread mails there. The TF3D does not show the Outlook account but the counter in the mail tab does.
I solved my problem that way.

eaglesteve said:
Guys,
Check your Outlook inbox to make sure there is no unread mails there. The TF3D does not show the Outlook account but the counter in the mail tab does.
I solved my problem that way.
Click to expand...
Click to collapse
Yep, that was it.

rhtizzy said:
http://forum.xda-developers.com/showthread.php?t=464695
ResetUnreadCount.cab
Click to expand...
Click to collapse
excellent, that worked. many thanks !

You're welcome, this place is a plethora of knowledge.

unfortunately it turns out the cab works only until i recieve a new message, after that the '1 unread message' notification appears again and stays even after i've read the new message.... so i'm back to where I started.
still thanks for the help. any other ideas ?

came across this bit of software but don't know whether it'll act any different from the cab.
Have you looked through every folder in the account-tree yet? Make sure they're all being synchronised as some Imap\webmail accounts can act funny (Inbox\Menu\Tools\Manage folders).
But perhaps the only thing left is to backup and hard reset (without backing up the mailfolders of course)? And otherwise it means executing the cab every time it happens again..

sms read messages problem

morning guys. i have an issue with my sms. back then when i recieve more than one text message, lets say 4, i was able to open the thread, reply, and all the messages will be shown as read and the new message alert would disapear. also when the thread is open, and i recieve a message and exit it, it would show as read.
however, recently, when i recieve more than 1 message, i need to open up the message that many times. for example, if i recieve 5 messages, i would need to go into that message thread 5 times in order to clear all the read messages. also, if i leave the thread open and i recieve a message for that person, exiting doesnt clear it beign read anymore. does anyone have this issue or know of a fix? thank in advance

I'd soft reset and see if that fixes it. I've never had that problem so I don't know a solution. I'll look through the message settings and see if something could've gotten tweaked that is causing it.

i have soft reseted many times, and still it remains the same. this is really annoying me. i havent changed any sms settings either. im not sure if its rom related ( touch 4.5), but i asked people in that thread, and no one there knows either.

i jsut flashed 2 other roms, touch it 4.5 and jacks rodium 3.0 and they are both like that with the messaging problems. can anyone here confirm if they have this problem or not? or if its something known for the new rhodium/topaz packaging.

bknewtype said:
i jsut flashed 2 other roms, touch it 4.5 and jacks rodium 3.0 and they are both like that with the messaging problems. can anyone here confirm if they have this problem or not? or if its something known for the new rhodium/topaz packaging.
Click to expand...
Click to collapse
yes, i'm having the same problem with touch it 4.5. also, is the organization of ur texts messages all scrambled too?

occasionally yes it goes out of order. but most of the time it is in order. anyone else has this problem and know of a solution? ig et a lot of sms so this is a big issue for me

Incoming SMS Msg Show wrong time stamp

I got my phone and am quite happy with it so far. I am on the Rogers network in Canada. Everything works great except that incoming msg are showing up 5 hours behind on the time stamp which throws off my sms threads as my msg time stamp correct on the way out.
So if I sent a msg at 9PM and they reply it shows there reply the same day but at 4PM of the same day? Any ideas why this is happening? It's happening from any number I get a txt from.
Thanks

Anyone having this issue or is it just me? I know this has been an issue in the past on various WM units but I'm not sure what the fix is with 6.5?
Anyone help please?

Hi.
Not sure how this connects to your problem, but usually (always) when i send text messages everything is datestamped correctly.
But when I use Phonelog to log my calls to calendar it is 5 hours off.
I have been bugging the developer for years now. But I am the only one who this happens too.
sad face.

My timestamps are exactly 5 hours behind. What developer are you trying to reach? What do you think the issue is? I think it must be a WM 6.5 issue or an network time issue? I've read about this before with other devices, just not 6.5 devices yet.
Anyone?
I'll do some more google research.

This app.
Every update he makes it still is 5 hours off.
Maybe u could give this app a try.
Great app. Barely works when it;s 5 hours off every time...
http://www.infinityball.com/phonelog
Somewhere there is a post on his site with me asking him to fix it.
It would be cool if there was a solution for all of us.
No other app does the funky time stamping...

Maybe this link will help you:
http://forum.xda-developers.com/showthread.php?t=527587

i dont have timezone diff but i got this issue
1st sms (i send him) my time show 12.00
2nd sms (his replY) his time show 11.50 on my mobile
mea his sms is infront of my sms as i only can sort by time or by name
end up if i sort the thread by using "sort by time" the whole thread went message..
as u know which is my send sms with his sms reply

no fix for this?

Got a friend from Starhub who had this issue on his Treo Pro. I'm not certain if the fault lies with Starhub or WM!

cannot be network as this is very standard.....
sms time stamp should use mobile owner time as timestamp..
i dont have this issue when i use on htc diamond

banton56 said:
I got my phone and am quite happy with it so far. I am on the Rogers network in Canada. Everything works great except that incoming msg are showing up 5 hours behind on the time stamp which throws off my sms threads as my msg time stamp correct on the way out.
So if I sent a msg at 9PM and they reply it shows there reply the same day but at 4PM of the same day? Any ideas why this is happening? It's happening from any number I get a txt from.
Thanks
Click to expand...
Click to collapse
Hey, I have the exact problem, I am also using Rogers, and I also got the 5 hrs off. That makes all the msg received on the top.
Hope someone could help.

try this
it may work

Usually...
More often than not, SMS time stamping issues are something to do with the network provider BUT sometimes, it can be how the phone's SMS software is talking to the network provider.
I had a Nokia N96 be +6hrs out while a Samsung with exactly the same SIM card in it and thus on exactly the same network/account setup etc, the time stamping was perfectly correct.
I updated the ROM on the Nokia to a newer version and the time stamping was perfect again.
I highly recommend anyone experiencing SMS time stamping issues to apply the HTC SMS hotfix that became available in the past few days.

i applied the latest HTC sms hotfix but it dont work for me..
already email HTC to see they have any suggestion a not.
my friend clock is faster/slower than my by few min but it euff to mass up the whole chat as u dunno which is your ans with his reply... (to what i know is basic on friend mobile clock not the network as i tested with 2 mobile)
but it actually shouldn't work in this way as it should basic on our clock to go

i had email to HTC and herre is their reply (i havent try yet.. later than try)
Thank you for contacting HTC.
With regards to your query, please be advised to try:
1) Go from settings->menu->all settings->connections->connection setup->select country and operator->ok to reconfigurate the SIM card service
2) press call key->menu->options->band->select the network connection type and GSM/UTMS mode according to the network provider's settings
If still no avail, we are quite sorry that you will have to backup all the personal data you have on your device though synchronisation or backup tool and perform a hard reset to re-install the whole system for your phone.
After a hard reset, the device is restored to its default settings-the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain
To perform hard reset,
setttings->menu->(all)settings->system tab->clear storage
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
Best regards.
HTC
Hotline: 1800 238 7788
Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)

i tested.. it not working

i give up.. i decide to disable htc messages

im also on Rogers with the HD2 but i found a fix for this.
I was having my SMS come in with -5 hours on them as well, but after applying this registry change everything is working out (You also need to Soft Reset before the changes kick in)
Just edit the registry and set the value to 0
HKLM\Software\OEM\PhoneSetting\TrustTimeZoneField = 0x00000000(0)
Sorry i cant find the original thread where I got this fix, so dont account me for the credit!
Hope this helps!
**EDIT
i found the thread, it was in the Kaiser forum:
http://forum.xda-developers.com/showthread.php?t=374956&page=15
Thanks/Credits to Dangerously.

Talking to HTC support by e-mail is like talking to babies or monkeys. I recently tried to report 3 bugs, the answer I got back was ridiculous, the support person obviously was not able to read, only giving one-line answers, that were totally beside the point. Replying did not make it better. Maybe they are using children in the countryside in China posting random standardized answers.
I have since sold my HD2 because without reliable SMS I cannot conduct business, and a company that are so incompentent that you cannot even file bug reports is not worth any of your money.
Also, the description to the SMS "fix" that has been published on their website, completely ignoring to tell what problems it fixes, makes me think they have employed some pretty incompetent people. Any company with the slightest bit of self respect knows that when they issue a patch of fix, they must tell what was wrong and what it fixes.

i dont have -5hr but the timestamp which send by friend is not match with me.. it seen like all reply sms from frienz are using their mobile timestamp rather than my...
Bakedbread said:
im also on Rogers with the HD2 but i found a fix for this.
I was having my SMS come in with -5 hours on them as well, but after applying this registry change everything is working out (You also need to Soft Reset before the changes kick in)
Just edit the registry and set the value to 0
HKLM\Software\OEM\PhoneSetting\TrustTimeZoneField = 0x00000000(0)
Sorry i cant find the original thread where I got this fix, so dont account me for the credit!
Hope this helps!
**EDIT
i found the thread, it was in the Kaiser forum:
http://forum.xda-developers.com/showthread.php?t=374956&page=15
Thanks/Credits to Dangerously.
Click to expand...
Click to collapse

Focus stops receiving sms texts

I have this really strange issue with my focus, it's completely unlocked and I am using a custom rom on it (I've used several over the past few months.) but I'm using it on the Tmobile network and for whatever reason, it will receive 10 sms messages, and then after that, it stops. The only way to get more is to reset the phone and then it will collect 10 more messages, then stop. Has anyone else had this issue or know of any kind of fix for this?

Should be an easy fix, have a look here.
In the future, make use of the Search feature (also see last line in my sig)

EnderPsp said:
Should be an easy fix, have a look here.
In the future, make use of the Search feature (also see last line in my sig)
Click to expand...
Click to collapse
Thank you for your quick reply. Usually when I tried searching for it I only found the MMS issues, which I already had the resolved with no problems. This definitely fixed my SMS issues immeadiately though. Thank you again.

You're welcome and glad you got it sorted!
Cheers