Anyone had any problems with stress cracks apearing on the bottom left corner (as you look at the front)? I had a very fine crack appear along the apex of the shiny black fixed section. Orange have exchanged without question, though when trying to select the right reason for return, the customer service agent tried to select "stress cracks" (which was available for selection) only to be given an error message that this selection was invalid for this phone. He put it through as "display problem" in the end.
Unfortunately, second HD has two stuck pixels right next to each other, again another replacement on the way (and again, without question, so if you are considering a return for pixels, it's acceptable).
Hopefully third time lucky for me.
Related
I had recently purchased this phone off of ebay when one of the screen alignment issues cropped up a few weeks later. Mine was the phantom tap in the upper right hand corner. If you do have this symptom do not bother with the business card trick or jam shims between the screen and the housing. I tried all that. Unfortunately AT&T would not grant me an exception to the non transfreable warranty - never hurts to ask - so I opened her up. The problem is definitly a mainboard issue. This is an interesting read http://forum.xda-developers.com/showthread.php?t=320775 For me, cooling the processor area when the sympoms were present made the phantom tapping stop. Unfortunately when testing this further, I misaligned the battery pack - doh! -this will kill the mainboard. I get a red light charging with no battery installed but otherwise it's unresponsive (and yes I've tried it all). As it was never going to work propery anyhow, I'll chalk it up to another unreliable batch of Hermes. This was a HT648.
So I'm going to part it out. The housing is in excellent shape. The screen+digitizer is in very good shape with 6 <1mm marks(4 in the perimiter and a 4mm airline scratch. Most of these occured trying to shim or gasket remove for the phantom tap issue.
Any part I can take off I'm selling. Just PM me.
I'm already, perhaps foolishly, in the market for another 8525, perhaps the at&t labeld ones have it all worked out....I refuse to do a 2 yr commitment with at&t, saving that for the 8925.
I have a HTC TyTN (HERM200), serial HT628xxx.
I'm familiar with the screen alignment problems that have been posted a lot, so let me first say that I have a different problem.
My screen has a very local alignment problem on just 1 spot.
If you look at the first added screenshot, I was drawing a horizontal line there. Note the strange curve it makes at a certain point.
On the second screenshot, I pinpointed the bad spot trying to make a dot there. Note it's drawing a circle around the bad spot instead.
Of course I tried things like a hard reset already, realignment of the screen, and even different ROMs.
And also the business card solution for the other SA problems.
But it didn't help.
I didn't send it to HTC yet, because it's out of warranty and I don't feel like a huge repair bill at the moment since I have a newer device in use at the moment anyway.
But still wondering, is there anything that can be done by myself, or is my screen really broken?
You have two deformities on your digitizer layer, can also be caused by a contaminant between digitizer and screen.
On the above picture the deformities are at the peak and the trough of the line shown. Sometimes, not always you will be able to see small dents at the deformities location.
When you tap between these two points the screen will touch off and on at the deformities first.
You can artificially recreate this phenomenon by using the notes program. If you sequentially tap the screen with two fingernails and then tap with the stylus on a different part of the screen you will (with a bit of practice!!) be able to create a circular shape well away from where you are touching with the stylus.
There is no practical solution other than replacing the screen/digitizer combo.
Mike
Thanks for the clear explanation.
I guess I'll go inform at my dealer about the costs of replacement then.
My phone last week wasn't receiving texts so I restarted it and when it came back on the touchscreen no longer worked. The little white light would go on when I touched it so it knew where my finger was but any movement would not unlock the phone so I couldn't actually do anything with it. Sure enough a factory reset fixed the problem but I am still waiting for them to get me a new one in case the problem happens again to me. Anyone else have this happen to them or just a freak occurrence for me?
My son has gotten a hold of my s4 twice now since I have owned it. Both times I couldn't get the phone unlocked even though the touch screen was recognizing my touch. Restarting fixed it both times for me. Not sure if this is the same problem you are talking about, just thought I would share.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Seems like buggy software to me. I've had a different issue, my phone says I have data, but I don't, I've had to restart the phone to properly pick up a data signal. This has happened twice now. Seems to be like Samsung's touchwhiz is quite buggy...
Yeah restarting it did nothing for me, tried many times, took the battery out put it back in all that stuff. The same thing happened with my data, I had a connection that entire time that I was not receiving texts but none of them actually went through which is when the problem began.
sam2c said:
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Click to expand...
Click to collapse
What app were you able to get in to to fix it? Would like to know in case the problem happens again when they get me a new one.
This happened to me last night, about had a major freak out.
First I have a couple questions for all of you who had this issue, so maybe we can pinpoint the actual cause:
1. Did you get any type of moisture (even just a little condensation) anywhere on or around the phone? Mine started acting up after I accidentally put my phone on the coffee table where some condensation had formed from a drink being there previously.
2. Any of you drop your phone at all? Even just a minor drop...as the day before I had a little drop (maybe from a foot off the ground), but I do have a case.
The reason I ask is because I started having this issue immediately after the phone was put on the condensation. Don't know if that was the cause, though, because I'm not sure exactly which of the steps below actually fixed it.
First I had to identify the exact problem...which I found by turning on "show touches" in Developer Options within the settings menu. This brings up a little white dot on the screen any time it registers a touch. Sure enough, I was getting "ghost touches" on the top left corner of my screen every 30 seconds or so - and it would generally last for 10-30 seconds or until I turned my screen on and off (that would fix it temporarily). The ghost touch was causing my drop down menu to pull down slightly every once in awhile, as well as not registering any of my other touches (including capacitive buttons). I knew the screen itself wasn't broken, because any addition touches were registering via the white dot - they just weren't interacting with the UI.
After doing some research online, apparently there are a couple main reasons that this ghost touching could occur:.
1. Faulty digitizer. Obviously this would Suck, and I really hoped it wasn't the cause. To repair would mean replacing the entire screen, as apparently the digitizer is attached to the screen and would be very difficult to replace by itself.
2. Any kind of moisture, whether water, skin oil, etc, getting in the cracks of the phone and staying under the screen, causing the pressure to indicate a false touch. Possible repair options included putting the phone near a WARM (but not too hot) surface for a period of time to hopefully cause the moisture to evaporate. Also some people said it just evaporated on its own after a few days (again, I hoped I wouldn't have to resort to this as I'm impatient and don't want to be without my phone for that long lol).
3. Software issue. Possible fix includes toggling HW overlays and/or GPU rendering.
Here's what I did:
Took the phone apart completely, made sure there was no visible moisture anywhere (there wasn't). Intermittently blew the phone (from the back and front, while it was disassembled) with warm air from a blow dryer. Left it alone, disassembled, for about 30 minutes.
Put the phone back together, booted up, immediately went to developer Options and (a) disabled HW overlays and (b) DISABLED "Force GPU rendering" (I actually already had it enabled).
BOOM - problem was gone!
So like I said, I'm not sure which of those did the trick - or which problem I had to begin with - but I'd be interested to know if anyone else had similar issues and/or fixes?
sam2c said:
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Click to expand...
Click to collapse
CPA Poke said:
This happened to me last night, about had a major freak out.
First I have a couple questions for all of you who had this issue, so maybe we can pinpoint the actual cause:
1. Did you get any type of moisture (even just a little condensation) anywhere on or around the phone? Mine started acting up after I accidentally put my phone on the coffee table where some condensation had formed from a drink being there previously.
2. Any of you drop your phone at all? Even just a minor drop...as the day before I had a little drop (maybe from a foot off the ground), but I do have a case.
The reason I ask is because I started having this issue immediately after the phone was put on the condensation. Don't know if that was the cause, though, because I'm not sure exactly which of the steps below actually fixed it.
First I had to identify the exact problem...which I found by turning on "show touches" in Developer Options within the settings menu. This brings up a little white dot on the screen any time it registers a touch. Sure enough, I was getting "ghost touches" on the top left corner of my screen every 30 seconds or so - and it would generally last for 10-30 seconds or until I turned my screen on and off (that would fix it temporarily). The ghost touch was causing my drop down menu to pull down slightly every once in awhile, as well as not registering any of my other touches (including capacitive buttons). I knew the screen itself wasn't broken, because any addition touches were registering via the white dot - they just weren't interacting with the UI.
After doing some research online, apparently there are a couple main reasons that this ghost touching could occur:.
1. Faulty digitizer. Obviously this would Suck, and I really hoped it wasn't the cause. To repair would mean replacing the entire screen, as apparently the digitizer is attached to the screen and would be very difficult to replace by itself.
2. Any kind of moisture, whether water, skin oil, etc, getting in the cracks of the phone and staying under the screen, causing the pressure to indicate a false touch. Possible repair options included putting the phone near a WARM (but not too hot) surface for a period of time to hopefully cause the moisture to evaporate. Also some people said it just evaporated on its own after a few days (again, I hoped I wouldn't have to resort to this as I'm impatient and don't want to be without my phone for that long lol).
3. Software issue. Possible fix includes toggling HW overlays and/or GPU rendering.
Here's what I did:
Took the phone apart completely, made sure there was no visible moisture anywhere (there wasn't). Intermittently blew the phone (from the back and front, while it was disassembled) with warm air from a blow dryer. Left it alone, disassembled, for about 30 minutes.
Put the phone back together, booted up, immediately went to developer Options and (a) disabled HW overlays and (b) DISABLED "Force GPU rendering" (I actually already had it enabled).
BOOM - problem was gone!
So like I said, I'm not sure which of those did the trick - or which problem I had to begin with - but I'd be interested to know if anyone else had similar issues and/or fixes?
Click to expand...
Click to collapse
I should not have had any condensation at all on my screen when it began. I was using the phone playing with WatchOn and setting it up for my TV, I was messing with it for quite a while and realized after a period I hadn't received texts in a long time (I normally get at least 1 every 10 minutes, I was going on a hour and a half with 0) which I thought was weird so I restarted the phone.
When the phone came back online I did not notice the white dot pressing itself anywhere, but anytime I touched the screen it would immediately know where my finger was and follow it around, but not actually press anything. When I held the power button and the little Shutdown and Restart options came up, if I sat there and just pressed either one of them constantly they would eventually recognize that I pressed something and do that action.
I was also able to get into the homescreen by getting the talk option to come up and backing out of it (The buttons on the bottom of the screen all worked fine) but once in the homescreen I couldn't actually press any buttons regularly so gave up on it.
The guy at the ATT store said he hadn't seen any other complaints about it so I did a factory reset while there (I had already backed up everything with Kies) and when it came back on there seemed to be no problems.
Like I said though I am waiting for a new one anyway, they are backordered at my local store (Should have got a new batch in Friday, not sure where my phone is now) so hopefully the new one I get doesn't have this problem nor the lag problem a lot of people have been getting.
bmroczka said:
Yeah restarting it did nothing for me, tried many times, took the battery out put it back in all that stuff. The same thing happened with my data, I had a connection that entire time that I was not receiving texts but none of them actually went through which is when the problem began.
What app were you able to get in to to fix it? Would like to know in case the problem happens again when they get me a new one.
Click to expand...
Click to collapse
Just the stock Phone app. My problem seemed like a software problem more than anything else.
But if you have to restart the phone in order for the digitizer to respond, thats a different story. A swap should fix your issue, since it seems so uncommon.
Is there anyway to resize the screen to the working zone only?? My phone's bottom ~1cm has been touch unresponsive for about a month. Been using it with pie upto now, but the dead zone is increasing in size making typing and such very very difficult! I have searched the net for resizing the screen but haven't found anything i've been able to use..
Anyone????
usama990 said:
Is there anyway to resize the screen to the working zone only?? My phone's bottom ~1cm has been touch unresponsive for about a month. Been using it with pie upto now, but the dead zone is increasing in size making typing and such very very difficult! I have searched the net for resizing the screen but haven't found anything i've been able to use..
Click to expand...
Click to collapse
This is most likely a hardware problem on the phone. I had the same problem with mine, only with me, it was the whole left side of the screen from top to bottom. I suggest you contact Google Play if your device is still under warranty. If they want you to send the device back, they have to inspect it and that means you can't have it unlocked or running a custom ROM. If they find the cause, and it isn't your fault, they will give you a new phone in the mail. I did this and the the people I spoke with on the phone were really nice. I got my new phone in about a week.
AMQTech said:
This is most likely a hardware problem on the phone. I had the same problem with mine, only with me, it was the whole left side of the screen from top to bottom. I suggest you contact Google Play if your device is still under warranty. If they want you to send the device back, they have to inspect it and that means you can't have it unlocked or running a custom ROM. If they find the cause, and it isn't your fault, they will give you a new phone in the mail. I did this and the the people I spoke with on the phone were really nice. I got my new phone in about a week.
Click to expand...
Click to collapse
Yeah it is a hardware problem no doubt. Unfortunately my warranty period is over (the phone is 1.5 years old) and getting it's screen replaced would be quite a hassle as i don't live near the US or anyother place that google operates in. That's why i was looking for an app or mod of some sort to resize the screen to the working region only..
You may want to search some infos about the "wm size" adb command.
That should do the trick for you
ok so i've been able to resize my screen with this app https://play.google.com/store/apps/details?id=com.nomone.resolution_changer&hl=en . lowering the resolution puts two black bars on the top and bottom of the screen. Would have been great if the bars was only at the bottom
Ok, so first thing's first. I've been researching this for a few days now before creating this post. The touchscreen issues I'm finding online, are similar to what I'm experiencing, but the solutions have already been done, or my phone is not responding to them. I'm making this thread to see if anyone else has experienced the same issues or has any new news before I a) return my phone to stock, b) replace the digitizer, or c) buy a new one or upgrade to the G3.
My G2 was rooted, but kept on stock ROM with only small tweaks here and there. After the latest update, I noticed my work G2 had much better reception, so I returned my phone to stock to download the update. After updating, I re-rooted the phone, this time, the only thing I changed was the keyboard which I replaced with the G3 keyboard. Everything was fine for months until about a month ago.
It started with not being able to pull down the notification shade on the right half. No biggie, but after a week or so, it got worse. While using instagram, I noticed that the confirm button was sporadically responsive. Sometimes it worked fine, other times it didn't work at all. It began to progressively get worse on an almost daily basis. I decided to see what was going on and enabled both input options in the developer options menu. I found that the entire right side, about 1/8" was not responding to touch, the area not covered by glass screen protector( i removed it later while trying to troubleshoot). The upper right area showed about a half inch block that wasn't responding (the area where the data ribbon is). I was ok with that as instagram was really the only thing I used being affected.
About a week ago, the mid left screen area started being errratic. It began to get worse and started to affect the front touch screen buttons ( the area where the other data ribbon is). I enabled the input options again and saw that I now had a good portion of my left side of the screen was unresponsive. Even though I didn't drop it, I thought maybe the data ribbons had come loose as those 2 areas are where they are. I opened and disassembled the phone and re-sat the connctions after inspecting them. I double-checked all the other connections and LDIs in case humidity was the culprit. Everything looked good. Didn't fix the problem.
I've had to set my phone to unlock by facial recognition to ensure I don't get locked out, and changed my pin to use numbers not affected. I'm going to replace the digitizer, but wanted to see if anyone else had the same issue, or knew if it was, indeed, a software issue before I spend $75 (I will be replacing the digitizer and LCD to get it working sooner rather than risk damaging the LCD while replacing the digitizer and having to wait another week). I don't want to send it in to LG because I bought it on ebay and have no proof of purchase for warranty, and I want it working sooner.
One thing I noticed that may help with diagnosing, the screen now looks different when off. Before, in direct sunlight, you could see the dotted matrix from the digitizer, and that was it. Now, I can see the retangular pattern across the entire screen. I checked my work G2 which I just received a few months ago and the rectangular pattern is only visible on the edges of the screen, the center is black with only the dotted matrix visible. Keep in mind, this is in direct sunlight. In shade, the rectangles are visible on both.
I'm hoping it's a software issue, but I'm wondering if the digitizer is starting to separate from the LCD. I don't see any acutal separation though.
Thanks for reading the book, and for any feedback. Also, because it will probably come up, I want to avoid upgrading if I can because the G3 is just a little too big.
I restored the phone to stock with the most up to date software. Still doesn't work. It appears to be a hardware issue. I really thought it was software because the dead spots word for a split second after turning on the phone. Oh well. Guess I'm going to order a new digitizer or LCD combo.