Related
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
hellogts said:
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
Click to expand...
Click to collapse
And how long you have to re-do again ? Or only one time for yours then no more misalignment?
hellogts said:
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
Click to expand...
Click to collapse
And how long you have to re-do again ? Or only one time for yours then no more misalignment?
Re
I don't know, here are my thoughts.
I am 99% sure that screen pressure will affect alignment - when I had misalignment, i used the stylus to press the screen in different areas, the contact point position will change in response to this, though i have no idea where it will change to.
So even if my method does have some effect, eventually the screen layer will 'loosen' again and you will have to 'press it back'.
The 'loosening' of the screen layer may be due to vibration, heat (from battery?), deficient screen etc.
a question a bit OT: how much time after the first start your TyTN had the mis-alignment of the screen? you found it also in the very first days of use?
whassup people
had the same problem..got the tynt yesterday..today have scrreen alignment issues..tried what u told me n works..
hopefully it will keep working
thanks
works for me too
I have had an m3100 for a month now and no screen problems until last week. getting more and more frequent now. 4 or 5 times a day at the moment.
sometimes just opening the keyboard and closing it again sorts it. sometimes just pushing the screen gently here or there sorts it. if I power off and run my finger around the perimeter of the screen that always sorts it out!
I have a screen protector fitted. is this a factor?
I think it maybe due to pressure on the casing when its in my pocket sending the screen out. I've never used the magnetic case and I've not tried the screw adjustment thing yet.
my problem is, is that i've flashed the rom so I not going to be able to send this back easily for exchange even though I have orange care.
daddyo said:
works for me too
I have had an m3100 for a month now and no screen problems until last week. getting more and more frequent now. 4 or 5 times a day at the moment.
sometimes just opening the keyboard and closing it again sorts it. sometimes just pushing the screen gently here or there sorts it. if I power off and run my finger around the perimeter of the screen that always sorts it out!
I have a screen protector fitted. is this a factor?
I think it maybe due to pressure on the casing when its in my pocket sending the screen out. I've never used the magnetic case and I've not tried the screw adjustment thing yet.
my problem is, is that i've flashed the rom so I not going to be able to send this back easily for exchange even though I have orange care.
Click to expand...
Click to collapse
a most probable hardware issue, i have my lcd replaced and everything went pretty okay
I think.... HTC produces device while they're drunk... How was it possible? I'm a developer and after I finished to develop a software "I MUST" test it because if something doesn't work my boss become a T-Rex, and "I WANT" test it because in my opinion custom satisfaction is much more important then moneies.
Sorry for my poor english, I'm lerning it.
I am a disappointed XDA Trion owner.
Anyone with this problem try this out:
Open up the keyboard and flip the device over so you are looking at the back.
You will see two screws at the top of the screen on the rear. Losen them off a bit and retighten, but so that they are NOT AS TIGHT as they originall were.
See how you go.
I saw this mentioned here...apparently it can fix the problem for good. The issue is that the screws were overtightened at the factory and there is also a seal that runs out the edge of the screen. As the device gets used/warm the seal expands a bit causing pressure to be applied. If the screws are over tight then this impacts on the touchscreen causing the misalignment.
Try it...might fix it...
The touchscreen on my titan is acting very problematically, with the screen slowly getting more and more inaccurate to touchscreen inputs, it's getting to the point where i have to use align screen 3+ times per day, and it's incredibly upsetting, is there any fix for this, or is it a hardware problem?
I'm not sure what it is but I too had that problem. After I flashed to DCD's 3.0.1 ROM,, the screen seems to be more stable. I still have to align screen every now and then. Do you you use your finger instead of the stylus? Sounds weird but I do that a lot and that might contribute to the problem.
Yeah, I do use my fingers on the screen a bit, with PointUI's Home, I don't see how that could cause it though o.o.
My I760 did that on two different phones. So i just got the xv6800, no problems yet except the ****ty video drivers-Or lack there of.
Okay, at this point the screen is going nuts, I'm probably going to have to send it off to sprint for a replacement at this point, as within 20 seconds of aligning the screen it's off by a good 5mm, and that number keeps rising.
Is you screen dirty? Along with using my fingers, my screen was dirty also. I just used a dry towel and clean the screen by blowing hot breath on it. Also, I bought new screen protectors. Yes it does seem odd that using my stylus and having a clean screen helped with my problem. Maybe my new ROM fixed the problem, I don't know. But its not as bad as it was before. Good luck.
Yeah, my problem was getting exponentially worse, off by about 6mm or so every time I'd align the screen, so I just returned it on my insurance plan.
Stylus vs Finger
If you are aligning your screen using the stylus and then using your finger for gestures and such the screen response is not aligned. You have to align with your finger in order to get a more accurate response because your finger covers so much more area than that tiny stylus tip.
I would alternate back and forth between the two, but to give an example of how severe the problem was getting, I would align the screen (with stylus) launch a program, and -already- the screen would respond about 4-5 millimeters down and 2-3 millimeters to the right of the stylus, which would make various tasks nigh-impossible.
I had the same issue and notice that it was mainly due to the fact that my screen was dirty as mentioned before. Sometimes you may even notice that your screen may not be dirty but remember that oils from our fingers and especially our ears when we talk can cause the alignment issues. Perhaps you can even change the screen protector and see if this helps. This should fix all of your issues assuming it is not an actual software problem. The one time that I did find the alignment to be a software issue, all I had to do to fix it was to callibrate the screen in both standard and panoramic view. I hope this helps...
Nah, it wasn't that, I tried cleaning off the screen with a microfiber cleaning cloth and everything, even removed the screen protector to see if that was causing it, it was a hardware defect.
Well I can say this.. I used to work for Sprint, Nextell, Verison, and ATT at various points. I know that with more of them, they usually send you out another device and you send your back. The think I love about ATT is that they will do this with a No Questions Asked policy except for the standard one involving abuse, water damage ect. After 3 defective devices, they will automatically upgrade you to another device.... Please make sure that the reasons are lagitimate so that this policy does not change but if you need to go through the hoops to get a better device that works.... Have at it. Do not take it to a store unless directed by the telephone people. Many people feel like they are techs because they own a ppc of some sort but they are not the ones that make the ultimate call. Let the corperate people make the decisions. Once you receive your device, immediately stress test it with all of the things that you will be doing with your device. Load and unload software, ect to make sure it works. If ther eis an issue, it ie better to notify them within the first 72 hours. I hope this helps again.
I have read many threads and forums about the problem of the Hermes becoming white. The soft reset in this case does not help.
I found the explanation in my case and I am not able to fix it quickly, without opening the device to screw the connector.
The problem is only due to the temperature of the device. When the temp is to hot, the screen is white, in my case, it typically happens when it stays in my pocket et I moving too much throug the office ;-)
Solution, simply open the keyboard and gently blow in the thin area between the two parts of the device.. in my case, the screen comes back in 2-3 seconds.
Enjoy !
Eric
Hermes/Schaps 4.31/Orange CH
To be honest, I have this problem on my 838 (wizard) previously.
I have found someone (engineer who I need to pay) help me to check.
It is actually the connection cable between the keyboard and screen start breaking.
This makes the connection poor.
End up, my wizard cannot be repaired and I have borrow my freinds hermes to use in the mean time.
I suggest you pay special attention to it.
I suppecm that you blow it is actually helping the connection of that cable.
huh
are you guys serious in what you're talking about?
blow in between the two parts of the device when it's hot to get the connection of the cable back?
are you sure you are talking about a mobile phone and not about a compressor?
thanks for your feedback. I am convince that in my case, the gentle blow does not move the connecting cable.
Additionaly, the tipical symptom reported in various thread is that the soft reset does not help, while letting it apart for 15 minutes does help. It can confirm that the simple temperature idea is fine.
Again, it works for me, it can help others, and sorry for the others that won't find a solution with mine!
actually, i am neutal to this topic.
But just want to share my experience.
In my case, my cable is aging. Initially, it can help with slide the keyboard open and close.
End up the engineer told me that cannot be repaired deal to no parts. he examined it using a microsope watching the cable.
no need to take it too series.
It is a cable connection issue, it is caused by either dropping or opening and closing the device numerous times. It can be fixed the part cost around $20 kinda hard to find but can be found if you search enought. I can repair the device if your interested either pm me or you can contact me at
[email protected]
nate
when this happened to my hermes last August i found slightly unscrewing the two screws on the back of the screen fixed it & not had a problem since
didnt know what the white screen was 'till i got it right after the external volume crapped out, so tired of tinkering with hermes, going Kaiser
As a science experiment I have bought a number of hermes on ebay- it is a cable connection issue or worn cable in the 4 I have played with - all fixed by cleaning and reinstalling cable/connection or replacing the cable assembly. I cant say this is the only bug but 4 outy of 4 inducates a trend to me
John
Oh my gosh, topic starter, that is the same exact issue that I frequently have with my 8525. I eventually found out that if I leave it in direct sunlight, put it in my pocket for too long, or in anyway expose it to relative heat, then it would turn white.
That's a nice "fix" you have there hahah. As for me, I just let it cool down by placing it in a cool and shaded place, works like a charm after a few minutes.
Anyone with a WHITE screen MUST READ this!!!
To bring credit to what I say below, I haved had tinkering experience with electronics for the past 10 years, not to mention that I am currently a 3rd year electronics engineering student.
I currently have 4 hermes units.
When I first had the white screen prolem on my first hermes about a year ago (may be 8-10 months?) my research on the net revealed that the problem is apparently the connector on the button pad board (part number 50H000380-30M-A). After serious tinkering and tweaking I finally got the (extremely sensitive) connector connected up so that the white screen issue actually dissapeared. However, since the connection was so delicate and so sensitive, I had to fix it in place with a hot glue. Hot glue actually added some thickness to it; given that there isn't much tolerance between the top of the connector and the cover, I needed to scrape away some plastic without putting a hole in it so it can accommodate the extra thickness, this is also required for the sliding function to be smooth.
However, right now I have 4 hermes, and I am faced with the same issue. On two units I have the white screen problem. After some intuitive testing I have found that the problem is not with the flex cable, nor with the connector on the flex cable, nor the connector on the button pad board. The problem is with the actual button pad board itself, as it contains fair bit of circuitry on board.
This is how I came to the conclusion. Since the white screen can be fixed with sensitive alignment of the connecor on the board, I wondered if it will display anything with that D-pad (button pad board) disconnected. On trial, it didn't display anything on both a functional unit and a unit with a white screen issue. From this I made the assumtion that the LCD initialisation sequence is contained on the button pad board (part number 50H000380-30M-A).
Having made this assumption, I thought since the symptoms of having it disconnected on a functional unit is the same with a unit that has the white screen symptom, I wondered if it will fix the white screen problem if I changed over the button pad board. On trial, I found that the white screen problem was a thing of the past. So, I don't know what on the button pad board actually causes the white screen, but it is DEFINITELY the board it self and not the connector.
PS: I don't know the proper names of the components but by the button pad board I am talking about is the board that lies under the front buttons of the unit that has the call, end call, start, ok...etc buttons.
uengin, u totally had make ur homework regarding the white-screen-issue.
Anyway, for me, I face the exact problem too. And my way is much simpler. When ever I face the white-screen problem (this cause by the high temperature, coz I notice it only happen when I put my 838 on my pocket while walking during sunny day), I simply turn off the screen for a while (by lightly pressing the power button), like 3-5 second, then turn on the screen back. And, voila~ it back to normal.
i get a white screen when i press on the plastic casing on the lower right side of the screen, above the right bar button. no temperature involved here. sending the hermes to sleep and waking it up restores the normal screen.
pcpc said:
i get a white screen when i press on the plastic casing on the lower right side of the screen, above the right bar button. no temperature involved here. sending the hermes to sleep and waking it up restores the normal screen.
Click to expand...
Click to collapse
There's actually a BGA chip in that vicinity on the button pad circuit board. It may or may not be that chip thats causing the issues, but I find it higly likely it is...
uengin said:
There's actually a BGA chip in that vicinity on the button pad circuit board. It may or may not be that chip thats causing the issues, but I find it higly likely it is...
Click to expand...
Click to collapse
if it is the chip, then this would be a loose soldering point?
would you recommend to handle the hermes with great care? eg. not putting it in my trouser pocket because oft the pressure?
pcpc said:
if it is the chip, then this would be a loose soldering point?
would you recommend to handle the hermes with great care? eg. not putting it in my trouser pocket because oft the pressure?
Click to expand...
Click to collapse
I doubt its a "loose" solder joint. It could be a dry joint. But then again you never know. However, the symptoms with the heating and cooling mentioned in the thread it could be one of the several devices on the button pad board failing due to heat.
As a general rule of thumb, definitely electronic devices of this calibre should be dealt with a level of care indeed.
nohanz said:
uengin, u totally had make ur homework regarding the white-screen-issue.
Anyway, for me, I face the exact problem too. And my way is much simpler. When ever I face the white-screen problem (this cause by the high temperature, coz I notice it only happen when I put my 838 on my pocket while walking during sunny day), I simply turn off the screen for a while (by lightly pressing the power button), like 3-5 second, then turn on the screen back. And, voila~ it back to normal.
Click to expand...
Click to collapse
Same for me which seems software issue but how to solve it
I'm having white screen problem too. I highly doubt it has anything to do with a cable because:
1) I almost never use keyboard, aka don't slide open the phone
2) lately white screen often happens when I touch a screen.
3) several times white screen got fixed by holding the phone next to aircondition outlet.
4) white screen recently started at the same time I've noticed that the battery started dying, it doesn't last as long as before. Before this battery I had another one, similar, and also never had white screen while that battery was new.
To conclude all this, at least in my case is more likely it's a battery issue and/or overheat. Tomorrow I'll use the original battery (I've replaced it with 3k mAh 2 years ago) this should proof me right or wrong.
My white screen issues started after a waist-high drop onto concrete, accompanied by the D-Pad and the surrounding buttons not working. In order to get the white screen to go away and the buttons to work again, I have a simple 2-step process:
Put the Hermes to sleep
Press hard right above the D-Pad/below the screen
When I wake the device up, it works just fine!
Interesting Find......
I just noticed something about my white screens.
IF the poweron led does NOT turn on then I get white screen when turning on my hermes.
If the poweron led turns ON(lights up) when turning my phone on then it won't white screen on me.
My screen alignment issue is not the same as the reported "upper right corner pressed down" instead, my screen is always pressed down on the left side. So if I if press the screen anywhere the screen registers all the way to the left. occasionally the screen will align correctly, but only in one mode. if i align the screen in portrait, and then change to landscape, the alignment is off. The weirdest thing is while playing solitaire, i will drag a card off the deck, and leave my sytlus at the same point, and the card will jump around as if i am moving the stylus. I have done the "business card" trick, and while it works sometimes, the left side issue comes back. any ideas?
chasx003 said:
My screen alignment issue is not the same as the reported "upper right corner pressed down" instead, my screen is always pressed down on the left side. So if I if press the screen anywhere the screen registers all the way to the left. occasionally the screen will align correctly, but only in one mode. if i align the screen in portrait, and then change to landscape, the alignment is off. The weirdest thing is while playing solitaire, i will drag a card off the deck, and leave my sytlus at the same point, and the card will jump around as if i am moving the stylus. I have done the "business card" trick, and while it works sometimes, the left side issue comes back. any ideas?
Click to expand...
Click to collapse
Well actually you have the original and best known screen alignment problem. (the pressed down top right corner issue is a well known but different matter though possibly related)
There is NO solution guaranteed to work. If you have done the business card trick and tried slackening the two screws that show on the back of the screen then your next step will involve dismantling or sending for repair.
Keep in mind however that neither dismantling nor even sending for repair is guaranteed to work. Some who sent for repair had the entire screen and cable replaced and it either made no diference or worked for a while only to fail after as little as a few days.
If you dismantle there is really a limited number of things to try:
Check the d/pad connector. Remove and re-seat it absolutly flat and even in its connector (neither under nor over tighten the two screws)
You can try replacing screen and digitizer - but it's a gamble - not guaranteed to work.
In some cases it is thought there maybe a component failure in the d/pad board, the digitizer circuit or on the m/board. If this is true in your case thento be honest unless you are an electronics guru then you'd be cheaper buying a second hand but working TyTn rather than start replacing boards one at a time until you solve the problem.
Numerous case were reported in the early days and every other day posts would appear with "I've solved my screen alignment issue" Sadly all to often these were followed up with a post saying " it lasted two days, but it's back again"
So by all means try the suggested solutions, but be prepared for failure and I personally would not start spending too much cash on new boards, lcd etc.
Mike
mikechannon said:
Well actually you have the original and best known screen alignment problem. (the pressed down top right corner issue is a well known but different matter though possibly related)
There is NO solution guaranteed to work. If you have done the business card trick and tried slackening the two screws that show on the back of the screen then your next step will involve dismantling or sending for repair.
Keep in mind however that neither dismantling nor even sending for repair is guaranteed to work. Some who sent for repair had the entire screen and cable replaced and it either made no diference or worked for a while only to fail after as little as a few days.
If you dismantle there is really a limited number of things to try:
Check the d/pad connector. Remove and re-seat it absolutly flat and even in its connector (neither under nor over tighten the two screws)
You can try replacing screen and digitizer - but it's a gamble - not guaranteed to work.
In some cases it is thought there maybe a component failure in the d/pad board, the digitizer circuit or on the m/board. If this is true in your case thento be honest unless you are an electronics guru then you'd be cheaper buying a second hand but working TyTn rather than start replacing boards one at a time until you solve the problem.
Numerous case were reported in the early days and every other day posts would appear with "I've solved my screen alignment issue" Sadly all to often these were followed up with a post saying " it lasted two days, but it's back again"
So by all means try the suggested solutions, but be prepared for failure and I personally would not start spending too much cash on new boards, lcd etc.
Mike
Click to expand...
Click to collapse
Thanks for the fast reply. I figure I might as well try dissembling, since I'm pretty sure I have no warranty.
Are there any guides to (preferably with pictures) that would show me how to check the various connections you recommended? i'm also not very experienced with electronics and would be worried about re assembling the phone, how difficult would this be? Thanks again!
Also I'd like to note that the screen is only an issue when the keyboard is closed. If I slide the keyboard out just a little, the screen alignment issue goes away (well sorta, the alignment isn't accurate, but its also not all the way to the left of the screen)
Use the links on the bottom of Mike's post. He's the Tech Wiz here and has all the technical suff you need posted on his web site..
Mike rules...
My phone took a dive and hit the pavement pretty hard, leaving a half-inch radius arc on the side of the scree. No big deal, but this damage also killed about 25% of the touch sensor surface in a very inconvenient location. So I did what any other good fellow would do: order an OEM part from Ebay.
I installed the screen with much effort (having taken apart phones before it was not difficult to identify and remove the elements, save for that nasty screen) and turned the device on. Imagine my surprise when I saw that my once beautiful Nexus display was reduced to an upsetting mess of artifacts and pixels.
Key notes to consider:
1. The touch screen works 100%, which kind of makes this problem "tolerable"
2. The artifacts shift with each menu and orientatikn, but remain oddly in similar positions in each screen (the artifacts appear in the same location on the home screen no matter what other screen I come from.)
3. Videos are not affected by this (tested on youtube in landscape view)
These primary factors lead me to believe that there is a problem with the software communicating with the hardware. I have checked and re-checked the cables and made sure they are in the right spot and securely connected. My main question is foes anyone have any idea how to resolve this? Do lcd/ digitizers come with any covers on the ports that I may have overlooked? Do I need to re-flash a rom and/or return to stock altogether?
I have done two teardowns to test all the connections, and have abstained from using glues in the event that I may have to do another. Included is an image of my screen taken from another phone.
helios.z3r0 said:
My phone took a dive and hit the pavement pretty hard, leaving a half-inch radius arc on the side of the scree. No big deal, but this damage also killed about 25% of the touch sensor surface in a very inconvenient location. So I did what any other good fellow would do: order an OEM part from Ebay.
I installed the screen with much effort (having taken apart phones before it was not difficult to identify and remove the elements, save for that nasty screen) and turned the device on. Imagine my surprise when I saw that my once beautiful Nexus display was reduced to an upsetting mess of artifacts and pixels.
Key notes to consider:
1. The touch screen works 100%, which kind of makes this problem "tolerable"
2. The artifacts shift with each menu and orientatikn, but remain oddly in similar positions in each screen (the artifacts appear in the same location on the home screen no matter what other screen I come from.)
3. Videos are not affected by this (tested on youtube in landscape view)
These primary factors lead me to believe that there is a problem with the software communicating with the hardware. I have checked and re-checked the cables and made sure they are in the right spot and securely connected. My main question is foes anyone have any idea how to resolve this? Do lcd/ digitizers come with any covers on the ports that I may have overlooked? Do I need to re-flash a rom and/or return to stock altogether?
I have done two teardowns to test all the connections, and have abstained from using glues in the event that I may have to do another. Included is an image of my screen taken from another phone.
Click to expand...
Click to collapse
Hey! I know this was ages ago but, how did you fix it?
I bought a replacement screen, changed my broken one and it's got the same problem yours had.
Thanks in advance!