It could just be a coincidence....
but ever since I've had my HD, I'm losing text messages. I've had people say they've sent me a text but I've never received them. I've even sat next to someone and got them to send me a text (with delivery reports turned on) and it says it's been delivered, but the text never arrived.
it happens randomly though so difficult to trace.
Like I said, it could just be coincidence, but this morning I went to my phone and found 4 text messages sat in my outbox that hadn't been sent...no warning, no alarm, they just never went. I had to reset my phone before they would go.
I'll give O2 a call but I know the response I'm going to get...nothing wrong that they can see!!!
starting to get frustrating as I could have missed lots of important texts
This is strange indeed. Have you also tried looking in the full inbox? Not just in TouchFlo 3D...
I don't use TF3D so it wont be that. I've just set up bluebook on o2 so if messages appear in there but not on my phone then I'll know it's a system problem and not a phone problem.
and since the O2 customer service system has been down ever since I got my phone they can't even help me look into it!!
Related
Hi Guys,
i have a MDA Vario and I love that thing. But I recognized with the time.. that SMS are blocked. Over night I turn off my phone and when I turn it on the next morning, no message is coming. A lot of my friends asked me if i got their message last night.. They sent it to me after i have turned it off. And on the morning i didn´t got anything. No message.
Last week i registered myself on a Website where a SMS-Registration was necessary. I clicked on "send the Message". The MDA Vario blinked up.. and I expected that it will ring and signalize the message. But nothing. I never got a message. The SMS is lost till now. And i´m afraid that there are some more messages which got lost.
Does anyone recognized the same Problems like me? Or can anybody help me? :?:
Thx
Maresch
where are my new messages?
got the same problem. SMSs just stopped comming. i started using sprite backup - the only change in used programs.
hardresetted device works, but after restore: no go. even microsoft activesync backup restores settings with no SMS...
any thoughts on this?
b
This MAY NOT be your case, but...
Sometimes (although the "nice" people at Sprite Software won't recognize it), after restoring a backup made with sprite backup, the SMS inbox folder (and sometimes even other folders like draft and trash) stop working. The effect varies:
you may see "x messages unread" but the new messages are not visible.
you may never see new messages.
the new message notification can stop working, with or without the other symptoms.
recovering from this problem is difficult: the easiest way is, ofcourse, and hard reset. if you want, SMS Organizer can still extract the messages from the damaged database most of the times.
SMS lost - not received
This is interesting - I have posted exactly the same behaviour - only some SMS received.
I can recreate the problem that you describe almost at will - It is not related to any backup software - it happens on a "virgin" XDA after hard reset without anything being loaded or even an Active sync attempted.
bottom line is: put your XDA in a spot where the reception is weak and switch it off. Send two messages to the phone. It will wake up trying to receive the first message. It will loose the network and re-aquire, but no SMS will be received. (although a confirmation message will be sent) - as it is awake now it will receive the second message. The first one will be lost forever.
I have upgraded ROM to no avail. I had it in for repair twice - still same problem. O2 has now agreed to exchange the unit. I will keep you posted.
My concern on reading this is, that this is an issue with the unit itself.
Certainly hope I dont have any issues as I send and receive a lot of sms messages and any kind of failure like this would mean the phone being sent back and contract cancelled unless I can find a different phone that interests me. Unlikely as I was only considering this or the XDA Exec.
oi,
i (and it seems like others as i´ve read in a german forum do as well) have serious problems with sending sms.
- some of them arrive twice
- some of them arrive in a "scrambled" way ...like mixed up with old ones
- and sometimes old ones are being sent a second time
this does not happen all the time - and it happens with several recipients.
i´m using a "naked" o2 trion. no other software (well, total commander and a media player) installed. it also happend back in the days when i used my t-mobile card with it.
this is really pissing me off ...because some of the recipients already think that a) their mobile is the prob. b) i´m nuts or an idiot who´s too stupid to send a simple text message
and help, hint, suggestion would be greatly appreciated.
I have the same Problem (sending SMS twice) ..
but I'm not sure if it's really a Problem based on the device, cause the double SMS are only billed once! (at least on my account)
And as I have been told only people using other Providers get my SMS twice..
never heard of any fellow T-Mobile User getting my SMS twice...
so it seems to be a combine Problem of HTC Devices (got that error since MDA1) and our Providers
did you force your network to gsm or umts?
or does it auto-switch depending on where you are located?
Sending twice happened to me when I disabled the 'message sent' warning and was closing the messages program before that warning would have appeared if it were active.
It was as though the machine sent the message quickly, but when the program got shut down too soon, was not sure it had done that and just sent it again.
Since re-enabling that warning and waiting each time for it I have had no more trouble.
marisa4755 said:
Sending twice happened to me when I disabled the 'message sent' warning and was closing the messages program before that warning would have appeared if it were active.
It was as though the machine sent the message quickly, but when the program got shut down too soon, was not sure it had done that and just sent it again.
Since re-enabling that warning and waiting each time for it I have had no more trouble.
Click to expand...
Click to collapse
well I think this is exactly the point...
just keep the messaging software running and you won't have any problems
Sms sending 2 or 3 times
I'm not sure that above solution is true for all. I often get a specif notification saying message cannot be sent, but in fact it has been. Tendency is to send again and again still getting not sent message. Recipient ends up with several messages. I was given number of someone at HTC who seemingly can talk through a solution for this one. Don't have number to hand but will post later, nor have I spoken to them yet.
re my last post, I was given following info:
If you call HTC support Hot line they will talk you though how to resolve this..
The number is - 0845 8900079
Hi there, due to the fact that the search option doesn't work with less then 4 characters, i can't search for "sms".
But here's my real problem:
I've flashed different roms into my mda vario, after unlocking it. First the Molski.biz rom, then the last original t-mobile rom, but it was toooo slow, i've imediatly deleted it, en flashed the mr clean rom.
But in all roms i have some delay in recieving sms-messages.
Half the time they appear directly after they were sent by my friends, but sometimes i get them after a few hours. for example: it was sent at 15:00, and i received it at 17:30.
And sometimes i don't get any sms-messages, and after an soft-reset, i get 10 at one time, all delayed.
does anyone know what to do about it? or what causes it?
Regards,
Twan
i sometimes get this too though not often its usually when my phone loses signal and when it comes back into signal it wont recevie txt messages until i soft reset or send another txt out then ill get like 4 all at once lol.
Wizard isnt the best phone for txtin i must say as i send a good 1,000 txts a month and so far its poor.
Sounds like a network issue to me...
The network isn't registering the phone or something similar. For SMS the towers "push" the messages to the phone. Queuing them when they don't detect the phone on the network. If the phone is on the network and not getting the messages until it is reset and forced to re-acquire its signal than it is a network problem.
I've seen this problem on a few networks regardless of phone make and model.
I would agree with the above, its a provider issue not a phone issue.
I have a debate with Orange about 10 years ago about not getting text messeges when I loose and then regain service. I was told that when a text is sent to a phone that is off or lost a signal the message is stored until a set time has passed and then delivery is retried, thus getting all the messages at once. The way 'around' this is the disconnect the phone from the network and re-connect. This forces a scan of the message queues and again you will get all messages in one go.
I would assume going in to Flight Mode and back will do the same thing as a soft boot, but I have not tested this.
Okay,
so i could suggest it's not quitte an rom- or wizzard-issue, but a network-issue.
I also think going to flightmode and back will solve the problem. So we will hear from you if that's a solution?
I'm busy reflashing a new rom into my wizzard.
TwanS said:
I also think going to flightmode and back will solve the problem. So we will hear from you if that's a solution?
Click to expand...
Click to collapse
I would hope that as you seeing the problem that you could test this. I get all my texts on time (luckely) so I can't help you I am afraid, I can just share my thoughts.
Let us know how you get on.
bilbo_28 said:
I would hope that as you seeing the problem that you could test this. I get all my texts on time (luckely) so I can't help you I am afraid, I can just share my thoughts.
Let us know how you get on.
Click to expand...
Click to collapse
I've tried, but now there's nobody who has sent me an sms
ghehe, i'll wait....
but i do think it will work.
i'll keep you posted
This is happening to me all of a sudden and its not a network issue. I have 4 phones on my account and i texted between all of them and only my phone won't get the messages UNLESS I reboot my phone or use smartskey to close a window.
Here is the strange part, when a text message is sent to my phone, the screen turns on, but doesn't show the message pop.
Is smartskey blocking it?
Also, closing a window by clicking on the X also kicks the message to come through
Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
Drewbie said:
Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
Click to expand...
Click to collapse
Welcome to the wonderful world of Tytn - A rewarding if sometimes frustrating experience
I've read about folks not receiving or being able to send SMS at all, I've read about folk missing texts if the device freezes while in sleep mode, but I have not read about only receiving a proportion of texts sent. Still maybe you'll get some posts to cofirm or otherwise whether it is the three network.
As regards notifications. Normally notifications will be set to on, but perhaps not in your case. The following is taken from the wiki see brown bar near top of this page. This refers to the registry and is the change necessary to turn notifications off (as many seem to want). In your case it would be a reversal of the settings:
Disable SMS received notification
The following setting disable SMS notification and sms recieved icon on screen
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 0>
To enable again
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 1>
Cheers
Mike
Hi Mike,
Cheers for your reply, but what i meant by delivery notifications is when i send a SMS to someone and i get a sms back saying it got delivered. I think to be honest this is all part of the same problem. I know someone who works within the 3 messaging team so might ask him to trace the SMSs for me and see what happens.
Cheers
Do you get a notification saying "message sent"?
I have heard of cases (not on 3) where texts have been sent, and then the messaging application closed before this notification appears, and then when the app is opened again, 2 identical texts are sent.
It seems that if the app is not left open for sufficient time after sending (ie before the 'message sent' notification appears), the device can get confused.
Having said that, on t-mob, texting to and from o2, over the past 6 months there have been 1 or 2 occasions when the text sent has not been received for about 3 hours!
Hi,
Yea i have had the odd instance where friends have recieved multiple texts also occasional get the SMS was not able to be sent message.
I don't seem to get delay in recieving texts just never get some. Interesting a friend bought a newer TYTN last week (mine is august/september last year) and he doesnt have the issue and we both have same ROM versions.
Did another test today and out of 10 only got 6. Very strange, it is starting to drive me crazy LOL. Even more so that other people i know have same issue (out of the 6 people i know who have Hermes phones 5 have the issue all on the 3 UK mobile network either TYTN or Orange one unlocked). The 5 of use did buy the phones all about the same time.
I can only assume there has been some very minor change in the hardware or firmware between the earlier Tytns and the later ones.
I have logged a call with HTC Tech support europe and he said never seen this before but he will pass it to the dev team to look at...so be interesting what they come back with.
Drew
I tried searching but nothing really came up. Sometimes when I recieve a text message my phone soft resets itself immediately and I never get to read the text message, its not in my inbox.
Have asked someone to resend the same message twice now and its been happening.
Any ideas on whats going on here? I got thep hone in december, its never been updated, is it a known problem and is there a fix for it?
Its REALLY winding me up because I need my phone, I work on call and recieve my shifts via text message
jamesy11 said:
I tried searching but nothing really came up. Sometimes when I recieve a text message my phone soft resets itself immediately and I never get to read the text message, its not in my inbox.
Have asked someone to resend the same message twice now and its been happening.
Any ideas on whats going on here? I got thep hone in december, its never been updated, is it a known problem and is there a fix for it?
Its REALLY winding me up because I need my phone, I work on call and recieve my shifts via text message
Click to expand...
Click to collapse
try hard reset as it is the only solution,or better find a new ROM and flash it,this should help.