Database Users

Can my SPV M600 be saved? [stuck in 3 color screen]

Latest update: http://forum.xda-developers.com/viewtopic.php?p=363228#363228
Let me first say: I am unsure if my SIM is now unlocked and if it has a CID check. Therefore I'm unsure if the info in the related topic http://forum.xda-developers.com/viewtopic.php?t=62496 applies. Therefore I'm posting this new topic.
I recently got a Orange SPV M600 which as far as I understand is a HTC Prophet. I am totally new to PDAs but wanting to use it with my T-Mobile sim and with a fair amount of computer knowledge on board decided to unlock it myself using imei-check.co.uk/m600unlock.php
I ran the program and it said the sim was succesfully unlocked. However when I tried to power on the device after that, it was stuck at the 3 color screen only displaying the values:
IPL 2.10.0001
SPL 2.10.0001
This gave me quite a scare because the device is brand new. Soft and hard reboot bring me back to the same screen. This morning I tried running the tool again and the unlocked failed giving me a message that key / imei do not match. After rebooting it now also shows the value RUU at the upper right corner of the screen.
I read some of the posts on this forum and did a little research on Google. I think I know what my next steps should be but I'm terrified to toast my M600.. I already fell in love with it! Could you guys give me feedback before I try the following?
* Download and unzip:
xda:[email protected]/Prophet/Shipped_Complete_Updates/RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID.zip
* Follow the steps on http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
Should that work?
PS: what does the RUU value mean and why did it appear after my 2nd try?
Thanks in advance guys!

Have you tried contacting IMEI-check's support?
RUU is. IIRC, radio unit upgrade and it should not have appeared.
Don't flash the rom, you might need to send it back to orange / HTC and there is no official orange downloadable rom as yet so if the device boots to 'dopod' or whatever they'll know you've messed with it. If the key does not match sounds like the unlocking has screwed your imei. Does the IMEI the app now recognises match the one you paid for the unlock for or the one on the back of the unit/ box?
Richard

IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..

MeneerPaul said:
IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..
Click to expand...
Click to collapse
Typically helpful....
I do not think it co-incidence that you are doing a flash operation ( unlocking) and now the device will not boot. It should reboot after unlocking according to their documentation and if it went to the tri-colour screen something was amiss after the unlocking then, quite possibly becuase of it. The unlock completed succesfully the first time then?
Don't flash the dopod rom, if the IMEI now has a mis-match you may need to send it back to orange for repair / reflashing. They will be able to tell if there is a dopod rom on there and may refuse warranty - I wouldn't mention the unlocking if I were you. There is no official orange rom you can try :-(
Richard

I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?

MeneerPaul said:
I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?
Click to expand...
Click to collapse
In the UK at least you do not need a receipt for the phone - it is based on seriel number.
http://service.htceurope.com/
Once you have tried flashing the other roms they can tell you have been flashing it and may not give warranty service, but hopefully all it really needs is a rom anyway. My warning is just in case it is not the rom that is the issue and you need to send it back.
When you run imei-check's app now what IMEI does it give for the device?
Richard

Good question, I just checked and the IMEI in their tool gives me the same one as I wrote down before the operation. It is the same as on the box and as the one I payed for to get the key for and used the first time around.

I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?

MeneerPaul said:
I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?
Click to expand...
Click to collapse
Get back to IMEI-check and ask for more help? They may claim that the unit was faulty before unlocking but if so how could the unlocker run? Or try posting at www.modaco.com to see if anyone there has any ideas.
Which country was the device supplied in? Did you check the seriel in the link I gave? If it's from the UK you could send to a friend or collegue to return under warranty without paperwork ;-)
Sorry.
Richard

Well at least we made progress, a hard reset now let's the device boot but.. after I went through the settings I pressed start and it automaticly powered off.
I then inserted my T-Mobile simcard and rebooted again to find myself in the tri-color screen. Another hard reset once again let me reboot but during the boot of Windows Windows it says 'Data crashes. Please contact your service center.'

Where in the Netherlands do you live?
I have succesfully dopotted two M600 phones and I have had one repaired by Orange, for broken speaker. They did not seem to care that I flashed it to dopod.
I might be able to help you out on this one.
send me an e-mail on [email protected]
Thanks,
Robin

O, and I unlocked both also....

hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br

chowdary said:
hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br
Click to expand...
Click to collapse
How did they try to unlock it?
Richard

hi
i couldn't speak to the guy who tried to unlock it, i spoke to his collegue and all he could say is that he tried to unlock by logs
now he couldn't tell me what did he use
i have tried to hard reset it but it comes back on that screen
:? :? :?

Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!

robincop deel 2 said:
Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!
Click to expand...
Click to collapse
thanks for your reply
it will be very helpfull if u could give us the link to download this file
as i am new with pdas
thanks

Read the prophet forum. You will find the link there in a few seconds.
Success

after doing search this is what i found
RUU_Prophet_2151327_22113102_022021_Dopod_PDAMobizEdition_v101
please could u tell me if that is ok to flash
the other thing is i can't connect to the pc
active sync is not picking up
phone is stuck in three colour screen
and all i can c is
IPL 2.10.0001
SPL 2.10.0001
any idea for that
THANKS

you should load:
RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID

help me!!!!! please i can`t start my P3300

anymore. :--(
Yesterday i^ve make a setup for the ext_rom but with a wrong update. It was been not for the Artemis..my fault.
Now i see only th et-mobile start screen and no more.
What can i do? Thanks in advance..

hmm, please flash your p3300 whith the original software with hope that it will be alive again. otherwise you can take an hardreset on your phone but i'm sure that there will not happened.
is your PDA an original fom HTC or from any other Provider?

it`s from t-mobile
and a hardreset doesn`t work and it`s not successful.
How can i flash it again...how i get usb connection to do it?

dr.moppi said:
and a hardreset doesn`t work and it`s not successful.
How can i flash it again...how i get usb connection to do it?
Click to expand...
Click to collapse
hello there!. i have the same problem, did you manage to get a usb connection? i can't flash it...

Try to get it into bootloader ( Read the Artemis wiki as to how to get into bootloader) and if you are successful then try flashing it with the t-mobile stock rom.

arvind09 said:
Try to get it into bootloader ( Read the Artemis wiki as to how to get into bootloader) and if you are successful then try flashing it with the t-mobile stock rom.
Click to expand...
Click to collapse
Please tell me how can i get the t-mobile stock rom or can you give me the link, thanks

Shipped ROM's in English - http://wiki.xda-developers.com/index.php?pagename=Artemis_Upgrades
To get into bootloader - hold down the record/voice command button (top left along the side of the phone) and use the stylus to press the recessed reset button on the lower left side of the phone (same side as the other boutton you hold down) Keep holding the record button as you hit and release the reset button, you will eventually see a screen with color bars on it. At this point you will be able to get a USB connection, but not an active sync. Try to start the ROM file when the phone is in this state and connected to your computer.
What is the original language/carrier for your phone?

MDA Compact III stops in T-mobile logo screen
I manage to enter bootloader and start flashing a ROM but I allways get a error: image file corrupted.
I think I need the original Dutch T-mobile ROM.
Anyone know where to find it?

Hi I have the same problem. I have the B&B3.7 and get stuck in the splash screen. I could enter to the bootloader mode and use some commands of the mtty.
I have my old rom, how may i load it to the pda? I have a SD and a tytn to load something in it.
Thanks!
Hernan

ftsv said:
I manage to enter bootloader and start flashing a ROM but I allways get a error: image file corrupted.
I think I need the original Dutch T-mobile ROM.
Anyone know where to find it?
Click to expand...
Click to collapse
run uspl first!!! you can then run installation from any provider of your choice.
http://forum.xda-developers.com/showthread.php?t=311403

USPL cannot be run if your phone is stuck into bootloader?
It starts counting, askts to copy the same information again several times, and get stuck at 50... how is this possible, anyone has the original HTC Dutch rom ? May be the WM5 also! Thanks!

same problem but with no display
i have done the same mistake
have tried to upgrade my T-MOBILE MDA COMPACT III(aka htc p3300) with the HTC TOUCH ROM
it started to upgrade and an error occured
then i have lost the display and all
when i connect it to my laptop using USB i hear a beep in my computer but active syn didnt find any device
i dont know what to do now..please help me it has to be recovered
there must be some way pls pls anyone help me to get my working phone back
will appreciate your concern
thanks
Regards
Faraz Feroz

well you have to get the original ROM for your device.. see their website.. it should be there for free. or try to get it from anyplace.. (the original rom)
and then flash it using SD Card flashing
info for flashing it by that are here:
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
hope it will work

y_bother said:
well you have to get the original ROM for your device.. see their website.. it should be there for free. or try to get it from anyplace.. (the original rom)
and then flash it using SD Card flashing
info for flashing it by that are here:
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
hope it will work
Click to expand...
Click to collapse
thanks Y_Brother
i have downloaded the new rom but it doesnt seem to work too

After upgrare Stucked at boot screen

Artemis and PDAMobiz_Dopod_P800W_AKU301_v1.1.2_PowerMap
i tried to upgrade my o2 arte200,i waited 30min. but installation frozen.
i did reset but after reset my phone stucked at bootscreen
IPL : 1.25.0001
SPL: 1.25.0000
GSM : 02.67.90
OS : 1.28.0.0
Please help... i tried hard reset and soft reset ... but no way...
when i plug usb cable activeSync dont recognise phone

same problem here,
help needed in advance

Active sync is usable only with Windows booted device. If Windows isn't able to boot, you must enter into bootloader, plug usb cable and then start rom flashing.

hi sir
i entered bootloader screen,connected usb cable ... (i can connect using mtty)
i run the software "CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE"
but gets an error message " cant connect to the phone"
WHY ???

finally i did connection ...
but goes %3 and gives error message
ERROR 294 INVALID VENDER ID
this update utility cannot be used for your PDA Phone.Please check your update utility ??????

CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE
is a Rom for the Wizard not for the Artemis.
You need the original ROM so you have to search for the O2 ARTE200 ROM. The language of the ROM has to be correct as well.

how do you get the phone into the bootloader?

Tha said:
how do you get the phone into the bootloader?
Click to expand...
Click to collapse
Press and hold the record button and then do a reset.

no it doesn't work
My DOPOD was in the same trouble. I got the same vender ID error. Does anyone know where to get the original DOPOD P800 chinese ROM?

The same problem has I also.
My ROM upgrade ended bad. Test of installing of different ( I have already them probably 12) the INVALID ends VENDOR ID
I it can not now to remove CID nor to find out what it has it CID HTC__001 does not it fit. T - MOB 005 does not it fit.
I look for original romu from Dngaard ( DK)
Someone knows what CID maybe it is in HTC 3300. I have HTC P3300 is distributed would to Dangaard.
Where from him download
I greet
Irek ( POLAND)

im having the same problem on the o2 orbit ( need a orignal rom

upgrading
hai i am stuck in o2 orbit flashing in bootloader mode
help needed urgent

i got it working after i found the original german rom...loaded the orbit into the bootloader screen with 3 colors....plugged in the usb cable..then ran the german rom, after a few mins it reset and the orbit loaded up...after that i followed these steps to get it into english
http://forum.xda-developers.com/showthread.php?t=290241
flashed it with the tmobileuk 1.13 shipped file. everything is ok now.

cbprod said:
i got it working after i found the original german rom....
Click to expand...
Click to collapse
Where do you find the orginal rom?
Please help us!

send me a pm with your email, i'll send it to you

got mine back from the repair center friday.
no cost at all, fixed

route said:
finally i did connection ...
but goes %3 and gives error message
ERROR 294 INVALID VENDER ID
this update utility cannot be used for your PDA Phone.Please check your update utility ??????
Click to expand...
Click to collapse
could you tell me how did you manage to conect your phone? i have the same problem and i can't get my palm recognized by windows...

you must go into the bootloader.
i´ve found the orginal o2 rom and now it´s working fine with wm5.
i wait for the o2 official wm6 update (i read something about may).

xister said:
you must go into the bootloader.
i´ve found the orginal o2 rom and now it´s working fine with wm5.
i wait for the o2 official wm6 update (i read something about may).
Click to expand...
Click to collapse
is that the o2 UK rom or the German one

Urgent Help Needed Please! "No-Gsm" BRICKED?

i posted this in another thread but no one replied so thought this one mite be more busy.
i am new to all this and i stupidly went running into things and tryed to ROM upgrade my t-mobile MDA Vario II (HERM300), not knowing i had to CID unlock first, it has broke! when i boot it up i can not get passed the t-mobile splash screen and it also flashes "no-gsm". i have read many suggestions on fixing this but i have had no luck. i can get into the boot screen however and get the red green and blue stripes.
i have IPL 1.01 and SPL 1.04.
it will allow me to connect to my PC with USB but active-sync does not recognize i have connected the phone.
please help someone. i just need a way i can get this thing working again. if i could just get the phone into a state of use again that would be good.

please help, at least let me know if Ive got a chance of repairing it

i believe if you can get it in to bootloader mode you can flash back to original rom and start over

i thought that to but when i tryed the t-mobile rom it said "connection error" and also said it should be connected through active sync. but then agen it mite of been the wrong t-mobile rom but im sure it was for the vario ii. do you have a link to the one i should try please?

i downloaded the official UK shiping rom from t-mobile site and upgrading now through bootloader. will report on what happens.....

nope, keep getting "device not responding" or "connection error". any other sugestions?

i looked on here http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick and it says that i have to "Flash any type2 radio in NBF format. If that doesn’t work, flash the radio using HERMflasher" please could someone tell me how to do this, if this is the solution to my problem or if there is another way around this. thanks.

please help someone i realy need to fix my phone

Cool down....
what's ur radio version?
Also have u read this? http://wiki.xda-developers.com/index.php?pagename=Hermes_SimUnlock - TRY THIS FIRST, before attempting anything else...

ok, i have tryed that "sim and cid unlocker" and i beleve that you have to connect with active-sync because when i tryed it when i was in boot loader it said that it was not connected but it was. i will get my radio version now.
EDIT: my radio version is: 0107
EDIT2: also, here are some other numbers (which i dont know what they mean but mite be needed) which apear on boot-up t-mobile splash screen, in red letters/numers, just before "no-gsm" flashes on:
M 05
S 04
B 06
D 1.21

If you can get into the Bootloader (Rainbow Screen) you should be okay (Not a Brick)
Go download a Radio Rom from the wiki.
Enter Bootloader first, then connect to PC. Then flash the Radio Rom.
Edit, Also Read: http://forum.xda -developers.com /showthread.php?t=296722

berdinkerdickle said:
If you can get into the Bootloader (Rainbow Screen) you should be okay (Not a Brick)
Go download a Radio Rom from the wiki.
Enter Bootloader first, then connect to PC. Then flash the Radio Rom.
Edit, Also Read: http://forum.xda -developers.com /showthread.php?t=296722
Click to expand...
Click to collapse
ok, ill try that, does it need to be a perticular radio because im not super CID? for some reason the link will not work.

oooooo, it seems to be workin!!!!!!!!! im at...16%. ill report what happens after update finished

yes!!! it worked!! thank you very very much for your help!!!

HTC Herald,P4350 ERROR [300] INVALID UPDATE TOOL.

I received HTC Herald P4350 to change Language from NOrweign to English.
I try to use HERALD-USPL-beta3. and Now phone is dead
Only can enter in bootloader mode by pressing boot mode keys
and Only show
IPL :1.08.001
SPL :1.08.001
and I try to RUN Orignal RUU HTC_P4350_NOR_4.17.409.3_4.1.13.44_02.94.90_Ship.exe
and many other tools.
But I always get ERROR [300] INVALID UPDATE TOOL.
Any one here can share me the solution to unbrick this phone.
Br.

canonyang rulez)))
hate this numbers 1.08.001, as in "lost" film
DONT USE *SPL* (uspl,hardspl,jspl,another) IF YOUR SPL UNDER 4.00.0000

DrMobile said:
I received HTC Herald P4350 to change Language from NOrweign to English.
I try to use HERALD-USPL-beta3. and Now phone is dead
Only can enter in bootloader mode by pressing boot mode keys
and Only show
IPL :1.08.001
SPL :1.08.001
and I try to RUN Orignal RUU HTC_P4350_NOR_4.17.409.3_4.1.13.44_02.94.90_Ship.exe
and many other tools.
But I always get ERROR [300] INVALID UPDATE TOOL.
Any one here can share me the solution to unbrick this phone.
Br.
Click to expand...
Click to collapse
Send your phone to HTC Service Center, Same thing happend to me and they
changed it under warranty.

In my country there is no service center for HTC.
and phone is come from norway
I need solution. otherwise customer will eat me.
Br.
A. Wahab

Hi DrMobile,
Have you solved your issue? I have the same issue as you...
Please help by sharing with us the solution
Thanks,
Lamnl

same in my mobile error 300
i am still trying the rom without any success. please help

i have the same problem. my phone is showing bootloader , i have ipl/spl 1.08.0001 i tried anythin but nothing worked.
i hope there is a solution with our phones, and someone around here will take a look to our problem.

stuck in bootloader
i have the same problem.
eror 300
pls help

me 2 plz any one can help me 2 plzzzzzzzzzzzzzzzzzzzzzzzz

"those with a SPL lower than 4.0.0.0 or something like that gets bricked. I just wanted to get this first post edited to reflect that so that people don't keep bricking their phones."
(Moderator: whether this is accurate or not I do not know - but use your own discretion)2nd Jan 2008
from another topic, send them for repair

Try this:
http://forum.xda-developers.com/showthread.php?t=343450&page=2

Warranty got back my device back to life
Hi I bricked my device a few days back and tried all the stuff to bring it back to lifee but in vain... I finally gave up my trials and approached the service centre. They just replaced the motherboard inside and luckily everything seems fine now. They hadn't charged me anything as it was within warranty. Anyone in India if you need service centre address..
http://www.asia.htc.com/asia/in/support_sc.html
Though this site says HTC, I got my Dopod C800 serviced there...
Very few questions and cool guys.
Regards,
Murali

Now I think that the reason of non flashing, even with official RUU, could be corrupted CID-block after using HardSPL on devices with low IPL/SPL. I've read thread about similar problem with Wizard. The question is: how to restore the CID block in our bricked devices? I'm not even sure if this theory with CID-block is a reason...
What do you think about such a trick:
- Run RUU on someone's working HTC device but only until the moment, when it wants you to click the last button to finally proceed with flashing. (This step is to let RUU to know that this RUU is correctly dedicated to our device). It's a kind of fake for RUU, cause our CID doesn't match the CID of ROM included in RUU.
- Next disconnect working device from the USB and connect your bricked device with launched bootloader mode
- Next click the final button to launch flashing in RUU application. If the process of CID matching was done before this step, the flasher should start and let us flash our bricked device. But I'm sceptic to this solution. If it was so trivial, everyone could flash his device with different ROMs so easy...
I can't try this trick cause I don't have working HTC. What do you think? Will it work or not?
DrMobile said:
I received HTC Herald P4350 to change Language from NOrweign to English.
I try to use HERALD-USPL-beta3. and Now phone is dead
Only can enter in bootloader mode by pressing boot mode keys
and Only show
IPL :1.08.001
SPL :1.08.001
and I try to RUN Orignal RUU HTC_P4350_NOR_4.17.409.3_4.1.13.44_02.94.90_Ship.exe
and many other tools.
But I always get ERROR [300] INVALID UPDATE TOOL.
Any one here can share me the solution to unbrick this phone.
Br.
Click to expand...
Click to collapse

D'you mean
working Herald or any HTC?
I have the same prob

I'm thinking about working device, exactly the same as this bricked one - in this case Herald. But all of this is only a theory. I don't have enough knowledge about the RUU flashing process.
My another idea is to swap only ROMUpdateUtility.exe, rapitool.exe and EnterBootloader.exe files from official RUU dedicated to your bricked device, with different versions of these files from another HTC devices just to test if it helps to recognize our bricked devices by RUU. Maybe the problem is wrong version of these files? But which versions are correct?
I'm just trying to find a solution to unbrick our f.....g Heralds . I know this is only a matter of time and soon or later we will know what to do. Moreover I believe that there are people, even on this forum, who know how to unbrick our Heralds but some of them don't want to do us a favour. I know what I'm talking about...
GenePr said:
D'you mean
working Herald or any HTC?
I have the same prob
Click to expand...
Click to collapse

i have the same problem.
error 300
pleas help

have the same error...300
but i can manage via mtty using bootloader commands
when i put password <Bs...> the mtty shows last thing ive running and phone shows a progress bar with 0% (like.. what uve been doing last time?)
i think we can manage it via bootloader commands
i know.. i know
(at least our devices run bootloader mode, is recoverable!)
it can be flashed by SD? how?

Welcome to the club...
As far as I know, SD flashing doesn't work because of the CID-lock.
tramuyo said:
have the same error...300
but i can manage via mtty using bootloader commands
when i put password <Bs...> the mtty shows last thing ive running and phone shows a progress bar with 0% (like.. what uve been doing last time?)
i think we can manage it via bootloader commands
i know.. i know
(at least our devices run bootloader mode, is recoverable!)
it can be flashed by SD? how?
Click to expand...
Click to collapse

no, it cant be possible! im not goin to pay HTC Herald
there's a solution, a HOPE... (u try to flash with original flashfile?)

I thinks the solution is to unlock CID from bootloader mode, for old models i did so, but how to unlock Herald's CID