Has any one got the above working ?
Whenever i run the setup program
C:\Windows\WindowsMobile\setup.exe
I get the message Windows Mobile Device Center Could not be installed because at leat one windows componebnt is missing
What do i do to fix this inorder to sync my phone with my pc ?
enclosed is a screen shot of device mgr
regards
mark
Strange, Mobile center is preinstalled on the Windows vista.
What version of vista are you using?
Have you tried to install activesync 4.5?
version of vista is BusinessN
I have not installed active sync 4.5 since microsoft are saying the the new product to use is Mobile device centre and active sync does not work
my phone is the Atom Exec
could try re-installing WMDC from the microsoft website http://www.microsoft.com/windowsmobile/devicecenter.mspx
Warning: This would require using the winows genuine advantage tool.
still does not work
Still dosn't even install?
Dissapointing. I was thinking how nice it was to be free of Activesync.
Has the Artmeins been connected to windows yet? did it attempt to recognise new device and install drivers?
On a side note it's nice that Microsoft put so much effort into improving their error messages. A windows component is missing eh? er which one!!!
PS. This may sound crazy, but have you attempted to connect the Artemis with it switched off. I allways had trouble connecting windows Mobile devices with them turned on, but never had same difficulties with the device in standby, I now do this automatically, so can't comment on if it happens still in Vista. The issue was that when on, often the device was not recognised.
Hi.
Anyone with same problem. I only have seen it on vista side. Working with 3g conectivity. One minute is connected with tray icon showing globe. Then 30 isnt connected with tray icon showing computers with red cross. Then again connected 3 minutes. It seems a problem between vista side and internet sharing service from snapvue. I ve seen this issue in other spanish shift. Maybe a spanish version problem? any idea?
Thanks
Not much help I know but see my thread titled 'continued vista connection problems'. Have you been using internet sharing to gain access to WM 6.0? i noticed Activesync was always starting on the snapvue side which I think is linked to the constant disconnections.
A full restore from the restore partition solved my problem and I now get a steady 3g connection.
Thanks for your response. Not alone now. Format is a solution but we should know the origin of this problem. Obviosly is related with the way connects to 3g, this is, using Internet Shared connection with snapvue...but...why suddenly activesync (client or server part) tries to connect the other side and breaks the internet shared connection? any idea?Did you install sp1? is your shift language english or other one? ( I am trying to discard sources of the problem).
pd. While I write these lines on winmo side I can listen vista side sounds (connect/disconnect each minute...)
Hi,
I did some changes and It seems (by now) the problem is solved. I ve playing with continous 3g connections. This is what I did (I dont know which one did the trick).
1) Disable activesync usb connections for both sides( I did it for vista side days ago but know I did too in snapvue size.
2) Sevice Sync bluetooth Server stopped and set manually.
3) Reset both sides
Now I ve a stable 3g connection....
Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.
gavmiller said:
Daniel
Glad you got it working. What do you do to disable Activesync on the Snapvue side?
I only noticed this problem after installing SP1 but I was working mostly with WIFI so cannot be sure there is a link.
Click to expand...
Click to collapse
Hi.
The problem is solved, now for sure. Open Activesync in winmo,then menu/connections and uncheck "use usb ...". I removed too the partership between both sides althought It isnt important, I think...
Thanks Daniel. Good to know incase it happens again.
Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....
danielherrero said:
Today I am having the same issue...mmm, I dont know what else I can do. I will post the events I can see in the event's viewer....
Click to expand...
Click to collapse
Hi Daniel - are you still having these problmes?
Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)
danielherrero said:
Hi. I didnt have that issue anymore. I removed the partership whith the device on vista side. I remove "Usb connection option" on activesync in both sides. I uninstalled "Remove NDIS Share connection" (Device Manager) on vista side and rebooted. Then on restart vista recognized again the device(Remove NDIS Shared connection) after some minutes(5-10 min) and then all worked correctly. I think the last step did the trick. But I am not free of problems. Like I told before when I resume the device and It was hibernated/suspended for a long time (several hours) the 20% of times It cant connect 3g and even I cant restart vista but keeping pressed the power button. So, by now, If my device is going to stay suspended for a long time (night) then I turn it off......
pd. When I need connect vista and snapvue I turn the phone off. I enable usb connection in both sides and use usbtools. After using the connection I undo these steps and all works correctly by now (last 3 weeks).
Ensure too that Vista hasnt setup a new Windows CE device on Device Manager. To check it open Device Manager, then "See devices by connection" and check each usb connection. If you see any Windows CE device disable it. I think both Remove NDIS Shared connection and a Windows CE Device was fighting for the same usb connection (In my case)
Click to expand...
Click to collapse
OK, the only bit I hadnt tried was the uninstall of the NDIS in device manager. I'll give it a go and see what happens. Thanks again for this reply!
Thanks Daniel for your detailed description on this problem, which I also have. Interesting thing is that for me it only occurs when I am on the move with my Shift. No problems when my Shift remains on my desk (like others described in this thread: http://forum.xda-developers.com/showthread.php?t=381220&page=2 )
On your described solution: I removed the Vista/Snapvue partnership and the usb connection on both sides. But I am not able to do the next step: "Remove NDIS Share connection" in device manager, because it's not there (see attached screenshot). Does this mean it was never there, so I do not have to uninstall it? Or is there a different way to find it?
Hi.
Reset Vista to ensure It boots correctly. Then wait to be 3g connected. Once you are connected the device "Remote NDIS shared connection" should be there under network cards. Then uninstall it and reset again. Once booted you have to wait several minutes until vista detects it again and installs drivers.....
pd. And try to contact HTC. Maybe (only maybe) if HTC is reported with same problem from many people they releases a fix.....
Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah
Pfeffa-rah said:
Hi there,
That did not help at all!
Waste of time.
But thanks for the hint.
What DID help for me was closing WMDC through taskmanager.
When you just exit WMDC, task manager still shows that it is running there in the background and apperantly scanning your ports for mobile devices ore something.
I stopped it from running and have a stable connection now.
(replying from train right now)
greetz,
Pfeffa-rah
Click to expand...
Click to collapse
Hi
Do you have to do this each time you start vista?
Cheers
firedup said:
Hi
Do you have to do this each time you start vista?
Cheers
Click to expand...
Click to collapse
I think you only have to do it after you used WMDC. On my shift it doesnot start at boot (not anymore...) If I want to sync shift or my kaiser, I need to startup WMDC manualy.
grtz,
Pfeffa-rah
My experiences so far.
Is it possible that it is the energy plan that is responsible for the loss of connection. I installed SP1, no problems it seemed. Today I wanted to use the 3G connection with the battery (balanced energy plan). And then it started to disconnect and to connect in small intervals. I did the routine Daniel described: uninstalled NDIS driver. Reinstalled it but connectivity problems remained.
Is it something to do with the battery powered system?
Because, as soon as stop using the battery, plugging in the power adapter again everything seems to be okay. I am not sure about it, but I think, when I use the max power option with the battery the connection stays and fails when I use the balanced energy plan.
So can it be that something in the energy plan is responsible for the loss of the connection?
Experts, does that make any sense?
I will give it some more tries.
S.
I had the High Performance powerplan on all the time......
had it to
Hi
This is a problem when sp1 is installed and you are using 3g in vista being in balanced or power save power plan. it has nothing to do with activesync and usb ports (i have never had a connection)
i called htc yesterday, they clamed they had never heard about it before, so please as many as possible call htc and tell them then maybe just maybe they would release a fix
in rhe meantime i uninstalled sp1 and everything works
In my case the solution is quite clear.
3G works in Balanced mode and in High Performance when power is plugged in. I am not so sure if it works in “Power Save” even when on power.
3G does not work when either on “Balanced” or “Power Save” when using the battery. Battery works in “High Performance” even when all the options are set like they are in “Balanced” mode.
This I found somewhere else in the forum. It is from Daniel and I guess he says the same, more of less.
Well. I ve been doing many tests and changes and I thing the sd, suspend crashes and 3g closed connections are gone.
I use equilibrated energy plan but I hadn’t any issue when ac connected so I ve modified this plan to make equivalent the behavior when not ac connected, but not success. The problems are still there. Its incredible because the configuration for ac connected/disconnected is the same I ve modified all the parameters (usb, expressPCI, , etc)
So I ve set High performance plan and I ve modified it a little bit, only screen brightness when no ac connected and now all works correctly. I start the system (no ac connected). Then I suspend / wake, hibernate/resume the system several times being ac no connected and the problems are gone. 3g connection is very stable. No crashes from standby to hibernate state. No sd missing problem. So by now I will keep in this "High Performance" modified state
pd. So It seems that a plan is compounded by customizable parameters by the user and hidden parameters)
Now, those who have not installed SP1. Is this really no issue for you? Or have you always been on power or always used “High Performance”?
Well, even when I plug in my external battery and the green light indicates that the machine has been plugged to power, even then it only works in “high performance” and not in the two other modes.
Very strange!
S.
Hi,
I have a new customized rom (http://forum.xda-developers.com/showthread.php?t=420548) but I had the same problem even before flashing my shift, with its standard SnapVue. The problem is that when I boot Windows Vista, the SnapVue side crash all the time, I think it happens because of the Internet sharing connection.
I always have to reset SnapVue, and when it boots up, it crash again few times. After some crashes, it boot but it looks like freezed, and from Vista I have no network connection, so I have to switch the modem off and on from Vista and maybe it works, and some time SnapVue crashs again!
In WM6 I have only installed Google Map, wKtask and Funambol because I do not have access to an Exchange server.
Do some of you evere had a problem like mine?
Thanks for your help
power issue
remove the "turm of the device if not used for" from the power options, and i think it will be ok.
i did that with the plirom and it works fine.
vulcan_gr said:
remove the "turm of the device if not used for" from the power options, and i think it will be ok.
i did that with the plirom and it works fine.
Click to expand...
Click to collapse
I am doing it right now, and I will check it later when I will not be in my lan. Thanks
Windows (XP & 7 X86) does not recognize my HTC P3600 (Bootloader and WM5Storage too), I do not know what's going on, after connect to pc - the battery charging (orange light), through bluetooth connect normally to ActiveSync, WMDC.
P.S. I did Hard-Reset
Thanks.
try this:
go to Start\Settings\System\USB to PC
un-check the option "Enable advanced network functionality"
hope it might help
or try to delete htc_3600 in the devices list (control panel) and sync it again
Code:
try this:
go to Start\Settings\System\USB to PC
un-check the option "Enable advanced network functionality"
Done - don't work. :/
Code:
delete htc_3600 in the devices list (control panel) and sync it again
i haven't got any htc/ppc device in my devices list... :/
in my Vista it's "mobile devices"->"Pocket_PC"
try this:
1. go to "Windows Mobile Device Center"
2. click "Connection settings"
3. put a tick on "Allow USB connections" if it's not
It also did not help, I do not know what's going on - it can hardware? But it's charging battery... :/
Please, anyone? :/
Hi,
Did you solve this problem? My wifes Diamond connects well with Win 7 RC, but my P3600 doesn't.
Martin
Solution for sync problem on W7
MartinTrinity said:
Hi,
Did you solve this problem? My wifes Diamond connects well with Win 7 RC, but my P3600 doesn't.
Martin
Click to expand...
Click to collapse
1. You must remove every partnerships with all the mobile devices.
2. Completely uninstall Windows Mobile Device Center.
3. Reboot W7.
4. Install the most recent version from Microsoft download site.
5. Reboot W7 (Not necessary but preferable).
6. Connect Mobile Device and wait for it to setup completely.
That should solve.
Thanks for the reply, I did all that and more....
The Mobile Centre did not install very well, but, just one hour after I asked you (and a boot because of a Windows update), the phone was recognized and everything synced fine.
Go figure!
Hello,
This is maybe a late response but my p3600 doesn`t sync with W7 WMDC.
Everthing is going good till the sync.The arrows are turning but nothing happens after that.
Someone a solution??
Steinie
p3600 sync problem W7
Hello,
This is maybe a late response but my p3600 doesn`t sync with W7 WMDC.
Everthing is going good till the sync.The arrows are turning but nothing happens after that.
Someone a solution??
Steinie
Hi.
I'm a Newbie here. Please help me seniors. I hava a T-Mobile MDA Vario II. Recently its display crashed. And all I get is a White frozen QVGA Screen. . Now the hardware is not my problem. The device worked well even the Touchscreen worked well. I started using the mobile as an INTERNET MODEM with PDANet v2.00. And I will operate the device with MyMobiler v1.25. When I connect my mobile, My Vista will show it as HTC USB SYNC connected. everythng went fine. But recently, Due to a fatal power cut the System and mobile Both Restarted automatically. Whats happening now is,
1. Windows shows the device as Pocket PC instead of HTC USB SYNC.
2. MyMobiler shows Nothing but a Balloon saying "Running on your mobile"
3. PDANet says " Connection failed. Error 8036".
And when I reconnect, the mobile was recognised as Unknown device.
I tried reinstalling windows too. But no use. It still shows up Pocket PC and not HTC USB SYNC. Also, when I try to make a call to the SIM Card inserted, it says the number is switched off. This means that the SIM is disabled. Please help me what Can I do to get my device back. Thanx in advance. pls mail me.