Database Users

white screen

after i updated to the att rom update for my brothers 8525 his screen was off meaning the image would go pass the bottom and display a little on the top. also the keys on the bottom stop working, and to top it off every so often he gets a white screen any ideas on how to fix it. i was able to get the white screen to go away if i did a hard reset but after a day or so it would go back to the same way during one of my brothers hard reset he made the reset button go down and know i cant reset the device the button is not there anymore. my 8525 with the same update works fine updated on same computer.

it's a wellknown hardware bug, see here
sent it to repairs if it's still under the warranty or try this (helped me when I was experiencing the same issues)

ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.

cruelneo said:
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
Click to expand...
Click to collapse
Start>settings>system>clear storage
Mike

i cant see the screen it is all white any other ideas

cruelneo said:
i cant see the screen it is all white any other ideas
Click to expand...
Click to collapse
I misunderstood, I read too quickly and missed an essential part of the post. If you dismantled you may find the microswitch is just bent out of position. I do not know another way to hard reset. Obviously if you have a warranty this might not be the thing to do!
Mike

DO you know where i can find a place on how to take it apart?

cruelneo said:
DO you know where i can find a place on how to take it apart?
Click to expand...
Click to collapse
Scroll through my site untill you see the section on Loose Keyboard Runners. You'll also see photos / links etc.
http://michael-channon.spaces.live.com
Mike

ok i took it apart fixed the reset button and did the card thing dont know why that would fix it but i tired it no go. i updated to 6.0 on both devices and still white screen and no buttons working on the dpad or any thing anymore ideas thanks in advance

Help, my HD2 won't start after installing and removing banana game.

Hi, could you please help. I installed the banana game then realised that the game wasn't compatible with HD2 as the game was showin g only on 3/4 of the screen and thye sense was unstable. I removed the app and the device switched offf. Sinced the I haven't been able to turn it on all i get is the initial black screen wity the pink ring. It won't resen using up down method and task 29 wont work as it is unable to connect. can anyone help....

what "up down method" its not up then down lol if you want to hard reset turn youre phone off press and hold up and down volume buttons and turn the phone on you should get a grey screen then follow instructions, and task 29 will work if you can get in bootloader but why would you want to wipe the mobile if you dont no what you doing?
and the banana game doesnt really give us much insight does it lol

Demon_man said:
what "up down method" its not up then down lol if you want to hard reset turn youre phone off press and hold up and down volume buttons and turn the phone on you should get a grey screen then follow instructions, and task 29 will work if you can get in bootloader but why would you want to wipe the mobile if you dont no what you doing?
and the banana game doesnt really give us much insight does it lol
Click to expand...
Click to collapse
Hi Demon,
I am glad you find this funny but here I am in tears re: the situation. I meant vol up and down for hard reset but its not working bfore turn on. I chose the task 29 as I am desperate and willing to reset to default setting. I did try vol up and down before turning on my mobile and still not working. See below url for the game downloaded but I didn't downloaded from this site I used the omarket. thanks
freewarepocketpc.net/ppc-download-bananas

I wasnt laughing mate, so can you get in bootloader?? (press and hold volume down while turning the phone on keep holding till you get a coloured screen)is you battery charged?

Demon_man said:
I wasnt laughing mate, so can you get in bootloader?? is you battery charged?
Click to expand...
Click to collapse
No I can't all i am getting is the RGD screen...
Thanks

what do you mean RGD screen, can you post a pic if you have a camera

try taking the battery cover off, and then press the vol up and vol down together, carefully. Make sure you feel the contact as you press it. I struggled at the beginning to make it wiork. the button isn't really meant to bend at both ends, so it feels like you have them both pressed, but dont.
Once you are confident that both ends are pressed, only then tap and release power to start the phone.
ALl being well, 5 or so seconds later the three coloured screen should come up.
Fingers x'd

Demon_man said:
what do you mean RGD screen, can you post a pic if you have a camera
Click to expand...
Click to collapse
See attachment... this is a uk t mobile phone

try the tip sam posted for getting into a hard reset he explain better than me, does it normally start up like that never seen that before

Yes it does normally start like that ... I did try sam's advice still same screen coming up.
Thanks

samsamuel said:
try taking the battery cover off, and then press the vol up and vol down together, carefully. Make sure you feel the contact as you press it. I struggled at the beginning to make it wiork. the button isn't really meant to bend at both ends, so it feels like you have them both pressed, but dont.
Once you are confident that both ends are pressed, only then tap and release power to start the phone.
ALl being well, 5 or so seconds later the three coloured screen should come up.
Fingers x'd
Click to expand...
Click to collapse
I tried again and you are right just a tap on the power as before i think i was pressing too hard on the power button ....now I have a gray screen with the following:
This operation will delete all your personal data ......
What should I do now to avoid losing all data...
Thanks

ok, now dont take this the wrong way mate because everyone has done this, but you must be doing it wrong or not catching the buttons right, if you have someone with you, you're easiest option would be turn your phone on as normal take your battery cover off, press and hold both volume buttons and keep holding them, get someone to press the red button near the batter with a pin, that way you have hold of both volume buttons, keep holding them while the phone is restarting and you should get a different screen come up,
like i said its quite tricky to get it the first time.
you cant not loose anything this is youre only option im affriad, but youre phone will work again

Demon_man said:
try the tip sam posted for getting into a hard reset he explain better than me, does it normally start up like that never seen that before
Click to expand...
Click to collapse
You are right, Sam's advice did work now i have a grey screen with the followings: This operation will delete all your personal data .... etc
How can i restart without losing all the data.
Thanks

HD2 Jay said:
You are right, Sam's advice did work now i have a grey screen with the followings: This operation will delete all your personal data .... etc
How can i restart without losing all the data.
Thanks
Click to expand...
Click to collapse
you will loose it all mate no choice, if you want you're phone back up and running, sorry,

HD2 Jay said:
I tried again and you are right just a tap on the power as before i think i was pressing too hard on the power button ....now I have a gray screen with the following:
This operation will delete all your personal data ......
What should I do now to avoid losing all data...
Thanks
Click to expand...
Click to collapse
hehe, its a bit of a three handed job. I usualy use a thumb on each vol button, and my top lip to press power, lol.
I think sadly your data is gone. I can't think of a way to save it if the phone wont boot.
Plus, if this banana thing did mess your phone up, you want to be sure its gone.
(A good lesson in syncing your data regularly )
If the hard reset doesn't work, then my next steps would be to task29 from bootloader (volume down and power, dont touch vol up) followed by flashing your stock rom over usb.

Demon_man said:
you will loose it all mate no choice, if you want you're phone back up and running, sorry,
Click to expand...
Click to collapse
Thats fine, I am happy with that. Thanks to the both of you... you guys are legends.
Have a good evening.
Jay

HD2 Jay said:
Thats fine, I am happy with that. Thanks to the both of you... you guys are legends.
Have a good evening.
Jay
Click to expand...
Click to collapse
credit to Sam he great at explaining things properly, Glad you got it sorted mate

Demon_man said:
credit to Sam he great at explaining things properly, Happy you got it sorted
Click to expand...
Click to collapse
lol nah you were both great!!!!!
take care

Demon_man said:
credit to Sam he great at explaining things properly, Glad you got it sorted mate
Click to expand...
Click to collapse
HD2 Jay said:
lol nah you were both great!!!!!
take care
Click to expand...
Click to collapse
group hug! hehe.

hi just wondering can you conect the phone via usb to pc does the pc read you r phone ?

HELP desire z screen wont turn on

Hi everyone, I got my desireZ back in November and it has been working perfect ever since, i have it rooted using VISIONary and everything was perfect until today. The phone was in my pocket and i was lsning to music, i looked at my phone and all i saw was a white line going from the top of the screen to the bottom, i pressed the power button to turn of the screen, then i pressed it again and now all I see is a black screen with the back light on.
I have tried to soft reset the phone, took out the battery sim card and left the phone for a while, came back turned it on and still the same thing black screen with the back light on... The touch screen works fine i still hear the phone receiving txt msges and emails, i can even receive phone calls, and answer them by sliding my finger across the screen like usual.
I am trying to do a hard reset of the phone but i can't do that cause even when i turn on the phone while holding the volume down key i still dont see anything on the screen
any help would be appreciated.
EDIT - after trying to open the keyboard a couple of times, now the screen turns on white... when i press the power button to turn of the screen and turn it back i see a fading effect where the screen slowly turn on from left to right (fades from black to white) and then stays white till i press the power button again....

Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?

awsrasool said:
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
Click to expand...
Click to collapse
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Not sure how 'tight' your service provider is, but if the screen is dead, and you are still under your warranty period, they may simply swap the device for you after doing some 'basic' tests and dump it into the bucket that goes back to the factory for refurb. The fact that it is rooted won't be discovered until much later, if ever, so it may not be an issue.
Good luck!

gbarayah said:
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Click to expand...
Click to collapse
Any idea on the location of this thread, can't find it anywhere.
I am suffering the exact symptoms as the OP with my Desire Z which is rooted with visionary rom flashed - I would really like to know how to use adb to resolve this !
Cheers,
Ste

http://forum.xda-developers.com/showthread.php?t=898486&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=864948&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=843578&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=844795&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=821229&highlight=blank+screen
..... Aint read none of em myself,.... Good luck. If you find some to be of use, report back for the others. Peace

Cheers mate, will have a good look tonight

[Q]

Hey all.
I have a little problem with my phone. Now i have dropped it but that was over a month ago and this problem only arrived last night.
Basically my screen loads with coloured vertical lines, except where the start menu is at the top, that bit is fine. I've added a picture so you can see what i mean. The screen is still responsive to touch but obviously i still cant see anything lol
I've tried a soft reset with the reset button on the back and i also tried a hard reset and niether have worked. If someone could help me without me having to fork out money to send it for repair i would be most gratefull

The LCD is gone, sorry but you have to replace it.
BTW, I don't see any picture.

eclyptos said:
The LCD is gone, sorry but you have to replace it.
BTW, I don't see any picture.
Click to expand...
Click to collapse
i think now you can see it

eclyptos said:
The LCD is gone, sorry but you have to replace it.
BTW, I don't see any picture.
Click to expand...
Click to collapse
forgot to tell u that i'm using android

tamerghazy75 said:
i think now you can see it
Click to expand...
Click to collapse
Definitely broken, just do a small test to be sure. Switch off the phone and boot in Bootloader (4Colors) with Volume Down and Power On botton. If the screen still the same is broken, if not you can try to format it and reinstall the rom, but to me is gone.

LG G2 D802 Digitizer replacement turns into white fail

Hi xda-members,
i´ve got an problem.
I replaced the Digitizer of my Phone and wanted to turn it oon.
Now the digitizer stays white but the touch works.
I can't see the window to type my PIN.
Can you help me to fix that problem?
sincerely lucky93

Lucky93 said:
Hi xda-members,
i´ve got an problem.
I replaced the Digitizer of my Phone and wanted to turn it oon.
Now the digitizer stays white but the touch works.
I can't see the window to type my PIN.
Can you help me to fix that problem?
sincerely lucky93
Click to expand...
Click to collapse
So far as i know is that sometimes the phone just doesn't want to accept the new display and then you gotta perform a soft reset so that old data maybe also related to the display are getting removed and that the phone Might accept the part then. In most cases this works like that hope that it works by you too. if you cant see the window to type your pin then try to find a video or a image from the lockscreen and enter your pin. Maybe you can do it if you can blind remember how it looked like:good:

wulsic said:
So far as i know is that sometimes the phone just doesn't want to accept the new display and then you gotta perform a soft reset so that old data maybe also related to the display are getting removed and that the phone Might accept the part then. In most cases this works like that hope that it works by you too. if you cant see the window to type your pin then try to find a video or a image from the lockscreen and enter your pin. Maybe you can do it if you can blind remember how it looked like:good:
Click to expand...
Click to collapse
How can i do soft reset, i got a custom rom on it.

Lucky93 said:
How can i do soft reset, i got a custom rom on it.
Click to expand...
Click to collapse
Press and hold Power Button (around 5 seconds).
Your device will now shut down and reboot.
Alternate Method; With your device turned off…
Press and hold Power Button until the LG Logo appears then release

wulsic said:
Press and hold Power Button (around 5 seconds).
Your device will now shut down and reboot.
Alternate Method; With your device turned off…
Press and hold Power Button until the LG Logo appears then release
Click to expand...
Click to collapse
I see only the white display, no lg logo or anything, thats my problem

Lucky93 said:
I see only the white display, no lg logo or anything, thats my problem
Click to expand...
Click to collapse
Yeah i know but this should be an fix which also worked on other phones so:silly: did you tryed it already? maybe multiple times. It still seems to me like a software issue.

wulsic said:
Yeah i know but this should be an fix which also worked on other phones so:silly: did you tryed it already? maybe multiple times. It still seems to me like a software issue.
Click to expand...
Click to collapse
I clicked the button for 5 seconds. It does nothing,
i have to go to TWRP Mode to do a software reset.

I tryed to fix that problem by charging my phone, Now its fully charged and the display doesnt work now.
How can i do a software reset without a working display?
Is there any method by usb and computer?