Is anyone using an X1 and activesync to sync their email with an Exchange server whilst mobile?
I've not have any problems before with other devices but on the X1 when activesync kicks in I sometimes just get a blank page on the phone, other times I get a message that says sync was stopped. It sort of works, I can sync the device and get all my email and contacs but when I try and send an email it sits in my outbook on the X1 and keeps sending it multiple times, which is really annoying. I can't seem to find this issue on the forums so wondering if its something to do with my setup or maybe something on the fantastic vodafone firmware? I have just factory reset the phone and tried it again and I still get the same results so anyone here using it ok, and anyone here with a vodafone x1 using it ok?
cheers
just remembered I had access to another Exchange server. I have tested it on that one and its fine.. so its something with that original server that's causing the issues. It works with other Windows Mobile devices just has issues with the X1. Probably some dodgy config on that server
forgot to post a fix for this
problem was with the new version of Windows Mobile and level of hotfix on the Exchange server.
http://support.microsoft.com/kb/955741/en-us
Related
Hello guys,
Currently I have an HP Ipag h6315 running Windows Mobile 2003. I have setup 2 emails account on my PDA ( Gmail & Bellsouth ).
I set both accounts to connect and retreive new messages every 2 minutes; however, only the account "checked" under ACCOUNTS will be the one that connects and retreive the email messages.
Shouldn't both accounts connect every 2 minutes and get new messages?
for example:
- If i go to inbox, it'll default to the inbox of whatever account i have checked under "accounts". if i check bellsouth, i'm able to see my messages from my bellsouth email address; however, after i close it and go back to the today screen, then only "Bellsouth" will connect and get new emails every 2 minutes.
- If i want Gmail to be the one to connect the every 2 minutes then i would have to go to inbox and check Gmail in order to gmail to be the one to connect every 2 minutes.
I dont know if that's the way its supposed to be, since i have set the option to connect every 2 minutes on both accts.
If anyone knows of this issue and happens to have a solution for it, i really appreciate it. Or perhaps is just a non-fixed bug.
thank you in advance,
Will V.
Unfortunately I think it's a bug in the Universal. I've been dealing with this problem since I got my Universal several months ago. Originally I thought it was a Windows Mobile 2005 problem, but I've had confirmation from several Wizard users (which is also WM2005) that their devices will check multiple accounts automatically.
For the time being I've gotten used to making sure my universal is always on my most important account and simply switching to my other account and manually checking it periodically. I'm hoping that this will be fixed in the next ROM upgrade.
Brett
Same problem for me in my Qtek 9000. Only the "active" account cheks mail automatically, no the others accounts. I´m asking for the solution in several forums but no possible. I think is a problem on WM5.
Actually it might be a problem with both WM3 (what i'm using) and WM5 (what you guys are using) kind of sucks to be having to switch in between accts in order get your new messages... if that's the case, that's a quality that the blackberrys will always outperformed the Windows mobile devices.
I'm sorry Will, I misread your first message. I believe it's a known issue in WM2003... it was supposed to be fixed in Wm2005, but there are still problems with the universal, at least.
Brett
I have the same issue.
Its a Pocket Outlook issue, as when I bought and switched to WebIS Mail, there wasnt an issue anymore. Works like a dream, no issues w/ it EVER and wil try to use wifi instead of gprs if you are on a wireless network, giving you a good speed burst w/ the universal...
Still on Pocket Outlook...is it possible to have a 'replay to' address specified for an e-mail account?
I can see that webIS Mail has the opiton but couldn't find it on Outlook.
thanks,
Hi,
i have a verry annoying problem, and i am upset becuse our IT team cant solve it for a while, and they do not have any idea what to do. So. We have exchange server for emails, and it is possible to reach the outlook via web using https protocol. It is working with my PC from home, with my laptop from anywhere, with any PDA using Windows Mobile 2003 but it is not working with my QTEK and with my friends other PDA boot have WM 5 on that. The sympthomes: when i run IE with the neccesary adress https://sever name/exchange , first i hve to give my name and passw. Okay. It works. The outlook appears, and i see the headers of my messages. BUT! when i click one of the messages it asks the password again and again and again(3-4 times) and does not accept it and at the end i see : "Acces denied" on the right side(where the email should be).And the same happens everytime. We tried to use VPN connection too, but the same results. Nobody knows what should they do to solve it.
Many thanks for any help.
Try https://sever_name/oma instead
OMA? Why not EAS?
Is there any reason you arent using Exchange Activesync on your phone?
The Active Sync is not good in that case, because many times i need my old messages too(for example a year old ones) and i cant store all of my sent/received emails for 2 years on my PDA, with the attachments.
But i cant belive that it is only me, who suffers from that. Or for everybody els, the exchang outlook via web works perfectly?
Hi,
I use O2 xda mini S with AKU2 ROM with Device s/w 2.1.2.16 and Desktop Sync s/w 2.1.1.18. Messages are being pushed from BES 4.0 server properly but Attachments are not available (does not show attachments at all).
Am I missing a registry setting or something else...!!!
I have tried reinstalling the device s/w and desktop s/w as well but nothing seems to work.
Even reinstalled the AKU2 ROM but still the issue remains.
Please help else may have to go back to MS Pushmail.
It is probably a setting on the Blackberry Enterprise Server - wnet through similar pain myself and in thend switched to using Outlook OWA access which works perfectly and gives me all attachments in a form I can use and work on
Issue got resolved today.
I happen accidently uninstall the O2ActiveUI software and the attachments started appearing. I did not do anything other than this.
Also this freedup a lot of space on my PDA. Now the phone seems faster and more responsive as well.
Blackberry Connect - Attachments missing --- Resolved
JoninLA said:
It is probably a setting on the Blackberry Enterprise Server - wnet through similar pain myself and in thend switched to using Outlook OWA access which works perfectly and gives me all attachments in a form I can use and work on
Click to expand...
Click to collapse
The issue is finally resolved.
I had uninstalled O2ActiveUI to make for some extra space (not that the PDA was completely out of space). Post that, the atachments started appearing.
Seems like O2ActiveUI was clashing with BB Connect. I used "Corporate" Option to clean the same.
Seems O2 missed testing the BB Connect with their s/w....!!!!!!
varungl said:
The issue is finally resolved.
I had uninstalled O2ActiveUI to make for some extra space (not that the PDA was completely out of space). Post that, the atachments started appearing.
Seems like O2ActiveUI was clashing with BB Connect. I used "Corporate" Option to clean the same.
Seems O2 missed testing the BB Connect with their s/w....!!!!!!
Click to expand...
Click to collapse
I have the same issue with missing attachments. I was sure that it was working when I first installed the BB Connect client. The only problem in my case is that I am not using an O2! Obviously something else also interferes with the email client.
Same problem here too - not 02
It started recently here too. I used to receive attachments fine.
Now it does not redirect to my PPC no more.
Earlier this week, it dept of my company has made an urgent BES maintenance. I wonder if they changed some setting here. I have checked with other colleagues running RIM devices and they get attachments fine.
rafaelk said:
It started recently here too. I used to receive attachments fine.
Now it does not redirect to my PPC no more.
Earlier this week, it dept of my company has made an urgent BES maintenance. I wonder if they changed some setting here. I have checked with other colleagues running RIM devices and they get attachments fine.
Click to expand...
Click to collapse
Attachements work for me again. I found that storing attachments on SD card does not work. Ie, I changed the setting, forgot I changed it, and it stopped working. I changed it back and it started working again.
We just received new Sprint Moguls at work to replace our aging BlackBerries. I am having a couple of really bizarre issues with my phone when it comes to getting my email.
First, it sometimes seems like it won't actually sync when it goes to standby after a few minutes, I have to wake it and manually sync it to get it going.
Second, and the first issue may actually tie in to this, I have my phone set to to sync with Exchange OTA. I noticed this morning that I had not received ANY emails since Friday evening, which is abnormal (even if I did a manual send/receive, nothing came through). I got out my laptop and opened outlook to check my email. Immediately after that, all the email came flooding into my phone as well. As long as I kept Outlook open, the email would come to my phone pretty much immediately too. I just shut down outlook now so we will see if it syncs but I don't think it ever has when Outlook was closed.
I'm running the Sprint 6.1 updated version of WM FWIW.
Which exact sync method are you using? ActiveSync Direct Push (As items arrive)? or another sync program?
Have any other devices used ActiveSync sucessfuly prior to your tests with the Sprint 6.1 Mogul? If not, it could be an issue with your Exchange ActiveSync/firewall setup.
dfrank said:
Which exact sync method are you using? ActiveSync Direct Push (As items arrive)? or another sync program?
Have any other devices used ActiveSync sucessfuly prior to your tests with the Sprint 6.1 Mogul? If not, it could be an issue with your Exchange ActiveSync/firewall setup.
Click to expand...
Click to collapse
Yes, active sync direct push. It has worked for other people I know. I am going to try setting it up again and enter the settings directly on the phone to see if that makes a diff.
I have confirmed that email does NOT show up on my phone until AFTER I open it in Outlook. I sent myself a test email, nothing showed up. I opened up Outlook and connected to our Exchange server, I had five new emails, some both before and after my test message, and then told my phone to sync again and all five messages showed up.
Another issue I have noticed, my calendar is not syncing either. I have several items that I have in my Outlook Calendar that are not showing up on my device. This is very disappointing so far. Things are NOT going according to plan. It's worse because I have been espousing the WM phones over our BBs for months and now all these glitches. :-(
I was finally able to resolve the issue. Problem apparently was with the exchange server. After someone mentioned that server 01 (out of 3) was crappy, I got them to change me to a new exchange server and presto, problem solved.
Hey guys,
I've searched the web and this forum but wasn't able to find an answer to my question.
I own a jade since 10 month and since 2 weeks I have a data flaterate due to my job. Since then I'm using push mail to sync my phone with our Exchange Server (push elemets if they arrive).
However, it's not working well and I'm not sure if it's a wm6.1 or jade problem.
- Sometimes my phone does not receive Emails, even if push mail is actived. I think sometimes it tells me that it is connected to the server and does not deliver emails anyway.
- The connection to the server inactive for a very long time, i. e., sometimes for hours! I only receive new mails after a reboot. This really sucks 'cause I need some mails quite quick and I don't want to sync manually all the time.
- My phone crashs, i. e., I see the green light flashing but the display is staying black or it is frozen.
- When turning on WiFi additionally, it's even worse. My jade turned off for 3x times last week at one day.
Has anyone the same problems? Is there anything I can do about it? Updates for wm 6.1, does wm 6.5 solve the problem? Or is it the jade hw?
Btw, at my company blackberry is not supported, so I need a solution working with exchange. so this is not an option. ...there doesn't seem to be many people outside using the jade like I do.
Cheers,
Ratsche
ratsche said:
(...)
Btw, at my company blackberry is not supported, so I need a solution working with exchange. so this is not an option. ...there doesn't seem to be many people outside using the jade like I do.
Cheers,
Ratsche
Click to expand...
Click to collapse
This is a problem because most people use blackberry in your situation.
I also have no experiences with push-mail and so I can not help you, sorry.
One solution might be to use a web-based email client that allows your email to be viewed via the web. Some corporate and government servers allow users to get their email that way. Basically, you would login to the appropriate server and see your email just like you would at Yahoo, Google or Hotmail. It becomes a question of whether your IT department wants to support a web service like this.
BTW, I know that with Yahoo Mail, it can be "forced" to a push/pull type service. You have to google how it's done and set up some things on your computer and Yahoo.
Another possibility may be to forward your business mails automatically to such an web-based service.
I was thinking about forwarding email as well. But I like to receive mails automatically and to get a notification.
But I'm still ****ed up about the push-mail solution. Can't believe that it is not working properly. I mean I can live with it, but is sucks...
Thanks for your answers anyway!
I thinks it's very much dependant on the Exchange Server (at source) and connection band status as opposed to Jade's capability. My experience is the same. I do not rely much on direct push, but more on ActiveSync by scheduling (Menu - Schedule) more frequent, e.g. every 20 - 30 minutes or so.
it is working on mine....
Hi!
My Jade running on 6.1 is synching fine with the companies exchange. No problems at all.
When the synchronissation is not working, is the internet connection ok? (can you open any webpage?)
Regards and good luck,
Stefan
I have no idea about the Exchange configuration, have to ask our IT guys about it. I'm usting using the outlook-web-access adress to connect with my jade.
I just don't understand why the connection is sometimes interrupted for hours and sometimes only for a few minutes.
Has anyone experince with wm6.5? Is it better for push-mail?
I have a similar problem. I have this phone too due my job, htc brand its more like a work-phone. I can recieve hotmail and outlook emails without problems. but can't refresh and sync my contacts!!! It sucks! Because I constantly get new contacts, but exchange server doesn't work! how is it possible?
I mean, its not a phone for kids or gamers, its made for a reason, and that reason seems not to work! can sobody help me out?
XxAndrexX said:
I have a similar problem. I have this phone too due my job, htc brand its more like a work-phone. I can recieve hotmail and outlook emails without problems. but can't refresh and sync my contacts!!! It sucks! Because I constantly get new contacts, but exchange server doesn't work! how is it possible?
I mean, its not a phone for kids or gamers, its made for a reason, and that reason seems not to work! can sobody help me out?
Click to expand...
Click to collapse
I have no problem synchronizing my emails and contacts either way, phone to server or server to phone. Logically if you can receive outlook email, synchronizing should not be a problem.
I can confirm that the Jade 3G (WM6.1 & 6.5) works a treat with exchange 2003. Besides, configuring the Jade for exchange push/pull is absolutely no different from any other phone running 6.1 & above.
From what you've said, it sounds more like you phone has a fault on it. I can't remember the last time my phone crashed and it's running a cooked 6.5 rom.
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
xtremez said:
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
Click to expand...
Click to collapse
You need to be sure of the UniSA server name (usually webmail.xxx.com.au). And you need to get the certificate (filename.cer) in order synchronise.
xtremez said:
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
Click to expand...
Click to collapse
You'll have to get your IT dept to assist in setting it up. There's more to it than just configuring your actuall phone.
Similar Prob
Hi
I have a similar issue but not with Outlook\Exchange. I have setup with gmail for IMAP and pull every 5 minutes using 3g operator connection. My problem is, which I guess is where issue is similar, when my phone in sleep mode I can wait anything from 30 minutes to 2 hours for the pull process to kick in and download mail (notification alert tells me). Now, if I turn phone on within that time, bingo, sync's and pulls. So seems the process isnt working as should when in sleep mode.
Any idea's or is this the norm? Again, I been thinking about flashing to 6.5 cooked ROM just to test. I know my mate has a Palm with Windows 6.1 and he has no trouble so seems Jade build issue.
Opinions welcome!
I have exchange working well syncing contacts, mail, notes etc and it pushes as soon as I get a maiil (infact faster than my pc when i am infront of my desk) and use the JADE for my company emails. I had the stock rom and now 6.5 and both work without an issue. It sounds to me like you have some software issue or conflict in your device that is causing it to crash. I would hard reset and perhaps install a stock rom to make sure its clean. Have you got your server address as owa.something.com. If you set up exchange its not an IMAP or POP service so you should not see that option.