Database Users

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer

weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:

what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.

pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place

ah..... :shock:

Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred

I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?

Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.

It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

O2 SMS Problem

I normally have my Mini S on suspend when it's in the pouch. I have for some reason been unable to recieve messages. The last SMS I got was from O2 when I turned the phone on the 1st time. Can anyone help me out on this? I don't really need MMS...just SMS.

Not receiving? or not getting the notification?
If its not receiving, how long has it been? networks sometimes get screwed up and hold messages in the server for ages. having said that "since i first turned the phone on" sounds like longer than 24 hrs.
Put the sim in another phone (if poss) - does it work?
I cant think of any real settings for SMS, they just arrive! If the SMS works in another phone follow it up here and hopefully someone will eb able to help. if it doesn't work in another phone, its a network issue - call O2.
If its the notifications you are missing, let us know - thats much easier!

I will give it a go in another phone but it's been a week since I turned the phone on. I'm not totally sure what you're referring to as notifications but I just don't see any messages when I go to the Text Messages folder in POE.

Ok...here's what I did, I stuck my sim into my friend's mobile and no backlog of SMSes arrived. I put the sim back in mine and then had him send me a message. Thing is the device was not suspended and I recieved the message immediately. I have my device normally in the suspend state. Could that be the problem?

I have my wizard in suspend (time out, press top button once etc) and have no problems picking up messages, they wake the device.
Notifications = the beep or sound for a text, wakes the device and puts the left softkey to show you have a SMS - it gives a preview there.
You say when you swapped out your sim you didn't get a backlog of messages so there isn't a load on the server waiting for you.
Last possible idea from me atm, you're not in the e-mail or MMS inbox are you? just checking

Well, I have checked the notifications and no, they're set as they should be and I do check the Text Messages folder. I have yet to setup email anyway :?
I wonder...if it's a network problem...damnable.

it sounds to me that its a phone issue not network. i'm on 02 and have now problem when my mini s is in stanby mode. it just switches on and beeps and a notification window appears.
cheers

Ok, now after subscribing to SMS.ac (just to send 1 single message and then terminate it) I got a total of 4 messages -1 confirmation for joining, 1 confirmation of joing, 1 test message, 1 cancellation message.
I cancelled when I noted that it was .5 / message :shock:. I'm puzzled. Maybe there was indeed a problem with the sim?

Beeble said:
Not receiving? or not getting the notification?
If its not receiving, how long has it been? networks sometimes get screwed up and hold messages in the server for ages. having said that "since i first turned the phone on" sounds like longer than 24 hrs.
Put the sim in another phone (if poss) - does it work?
I cant think of any real settings for SMS, they just arrive! If the SMS works in another phone follow it up here and hopefully someone will eb able to help. if it doesn't work in another phone, its a network issue - call O2.
If its the notifications you are missing, let us know - thats much easier!
Click to expand...
Click to collapse
im having problems with my notifications of SMS, i recieve them fine but get no notification at all, i chack the sound settings and its all set up the same as standard but i get nothing any help??

MDA Pro LED Notification 'No Limit'

Hi all just updated my MDA Pro on T-Mobile to UNI_QTEK_WWE_13077_130176_10900_WWE_Ship.exe. Push update works great with 4Smartphone. However, when under Sounds & Notifications for New e-mail messages, using the Flash light for 'No Limit' I am finiding that at first receiving an email the LED flashes red. However, after a varing time between 20 - 60 mins the LED returns to green. There I have to open the MDA to check if mail has arrived with the last hour. Never had this problem before, an ideas or reg hacks?
Thanks for taking the time to read this, any help appreciated.
Tom (Blackburn, UK)

Screen does not turn on when new email arrives

Hi all,
I can't seem to get the screen to turn on when a new email arrives, however it does for new text messages. I have tried all the settings, and can't seem to find anything.
Thanks in advance.

Same problem here... I'm also looking for a fix....

I believe this problem has been resolved with v2.3 ROM update. I've got the same problem and T-mobile UK have only release v2.0

The screen will never turn on with Direct Push enabled. This extensive coding was done to allow email to be received when the device was in power save mode.
Why? Prior to direct push, email sync was maintained by a special SMS message which did turn on the screen. Battery life suffered dramatically because of this due to the hundreds of time per day the device would "wake up".
Microsoft did, however, fix the vibrate issue. In AKU 2.2 and greater, vibrate still works if its selected even when the device is in power save mode.

Jade won't run schedule receive/send email when sleep

I just got my Jade last week and found out this issue of it not being able to run the schedule email receive/send for every 15 mins (doesn't work on 10 or 30 either... did not try the others) when in sleep mode. However, it seems to work fine when I put it to charge.
Another issue is the sms notification (saw that in another thread but no solution thus far). It doesn't seems to vibrate or play the notification sound when new sms arrives after sleeping for a long while. However, when I wake it up (pushing the on/off button), it will immediately vibrate and plays the notification sound. I suspect it could be due to me charging the phone overnight. It looks like it is happening when the phone is fully charged.
Not sure anyone there facing the same problem?
ROM: 1.40.707.2 (21259)

Although I think the Jade is the best HTC phone I've owned (and I've owned many), it does have one big issue with its behaviour in suspend mode. I posted a thread on the problems with Microsoft Direct Push here earlier - http://forum.xda-developers.com/showthread.php?t=457516
Other symptoms you might see are text message (SMS) notifications not always coming through until you resume from suspend and other 3rd party software failing to respond to events in suspend mode.
I've got an ongoing case open with HTC support on this issue - despite providing detailed information, including ActiveSync logs from the device itself they are still in the denial phase. I would urge anyone else with any of these "suspend" mode issues to report them to HTC support - maybe if they start getting a few reports of the same issue they'll investigate it properly and fix it in a subsequent firmware update (assuming they're ever going to release a bug-fix firmware update for the 3G).

SMS
In fact it's set like that, i don't know why but you should get the advenced config tool somewhere in this forum and you can enable these settings in Messaging.