MMS is not working on ATT. I receive forbidden errors when downloading. Sending results in repeated attempts with failed delivery. I've checked the configuration to the best of my knowledge. I called ATT CSR and confirmed my account is correctly provisioned. I can surf the web and other web apps work with the exception of:
(1) Bank Of America returns security error and prevents usage.
(2) Music ID and/or Track ID does not connect properly
(3) MMS
Callers are also receiving not available messages. This is only on incoming calls.
Help!
I have AT&T in USA and MMS works perfectly. What rom and radio versions are you using? Are these issues you were experiencing from the initial day you received your Touch HD or did you notice it not working recently?
I have the original ROM and radio. It the same one as in your signature.
The problem just became apparent. I had to call AT&T to switch me off the iPhone plan so I could receive MMS in the first place. Now even after a lengthy call with AT&T CSR MMS still does not work.
I'm going to try another Hard Reset
Related
Hi,
I have a t-mob wing (after I drove over my magician and I have the following problem: When I am having an active data connection I cannot receive any voice calls. The calls are going directly to voice mail, without notifying me. Once I stop the data connection I can receive calls again and than I will see that I missed a call.
I talked to t-mob support, and after doing a hard-reset (of course) they told me that this is a known problem with the wing, that they are trying to fix it and that there is nothing they can do right now.
1. do other wing users in the US experience the same, so is it the default behavior, or am I just unlucky? (it worked great without a problem with my magician btw)
2. as sometimes during the day the internet connection automatically gets connected (activesync I guess) I never really now if I am able to receive calls right now. Is there a workaround to manually start up and stop the internet connection without the device automatically connecting whenever it feels like it?
thanks in advance
wolferl
interesting ...
I have had a lot of complaints from people telling me that when they call me, it goes straight to voicemail.
I'm also a US Wing user, and I can confirm that is happening to me as well. Was checking sports scores on my break at work earlier, and my girlfriend called me, and I got a voice message from her...but it never showed that she called.
I also have the issue with people in my fave 5 not showing in the call history anyway, so I guess I lose both ways.
hm,
ok, seems to be a generic problem. Is here anyone who successfully gets voice calls while on a data connection with a wing/herald/p4350?
would be interesting to see if it is a t-mobile or device problem.
thanks
I got a HTC wing and i still get incoming call while browsing the internet. No problem here. i've tested a couple times and they all went through. I have T mobile
hondaman82 said:
I got a HTC wing and i still get incoming call while browsing the internet. No problem here. i've tested a couple times and they all went through.
Click to expand...
Click to collapse
hi hondaman,
thanks for the info. whats your provider?
thanks wolferl
"active" data connection is the key
I have the same problem, no voice calls with an active data connection. For me, it seems to be only when the data is actively transferring, like streaming audio or a largish download. Straightforward web surfing doesn't seem to cause the problem, I've received multiple calls while surfing. But during streaming audio, calls go to voice mail every time.
I swear to you, I get calls when I am using data all the time on my Wing. I have the stock T-Mo rom and everything. No CID unlocking, no SIM unlocking.
It happens to me alot that people complain they have called me and it goes straight to voicemail... and its been in cases where im not even using my phone, and as far as I know, I have good signal.
I was running this GB soft program that kept my data connections always on... so I stopped using that to see if I notice a difference.
On the T-Mobile MDA it worked just fine, but on my Wing I can't receive calls while online either.
I just did some testing and I need to correct my original statement. Looks like kerrkj and the others were right. Just being online does not stop you from receiving calls. Just when you are transferring data, the line being actively used, you are not reachable. So, when you are web browsing, it depends whether the moment the call comes in, data is transmitted or not. I was testing accessing different web pages and a couple of times it worked and a couple of times it did not. When streaming audio the calls went to VM 100% of the time.
So, when I am using tomtom and having the traffic check activated, it will be pure coincidence whether you receive a call or not. When streaming audio it will be guaranteed that you are not receiving calls.
I am pretty sure that it was not like that with my magician. Hopefully t-mobile sorts it out sooner than later.
thanks for all your feedback
wolferl
it happens to me too, i know on sprint with the treo's you can run internet or phone, all calls will go to voicemail if you are on the internet. i just assumed it was that way with all of them.
i Have a HTC HD2 from mobilephonedirect on t-mobile combie 30 plus web and walk. i can access my voice mail by either dialing 222 or by dialing 1 and all these work fine, but i cannot activate call forwarding to voicemail! when i go into setting>all settings>personal>phone>GSM/UMTS services i select call forwarding and tap get settings. i then want to enable all the options under 'forward calls only if:' (no answer, unavalible, busy) but when i try to enable any of the options i get the following error:
'cannot save your changes to the network. Try changing settings later or disconnect data connection and try again'
i have tried with all data connections disabled (including bluetooth and wifi) but this makes no difference. i have also tried 'later'. when i call voicemail it says my access code has been sent to my phone, but i havent recieved it. as far as i know mobilephonesdirect supply generic HTC handsets (my handset has no branding anywhere) i have ROM version 1.48.405.2 (71294) WWE
just spoken to t-mobile, and the guy said it seems to be a reccuring issue with some suppliers who use generic handsets. he explained that while the internet and mms settings can be obtained automatically, sms service numbers and voie mail settings are usually set by the operator. after about 20 mins of trying various options, it picked up the settings and sorted its self out. makes me wonder if the sms problems some people are experiencing are also down to the same issue of generic handsets not being set up properly
hey there just wanted to share my experience for those who might have the same problem. I tried using force EVDO mode (default is hybrid) and could no longer receive calls or text until i called someone. (calling out worked). I also read that someone had the same problem in force 1x mode. Just a heads up since it took me a while to figure out what was wrong. Not sure if others have had this problem and couldnt find it in any searches.
I had the same issue withing the first 30 days of release and actually returned two non Google branded phones. Tech support was unable to figure out why i was not receiving calls and advised me to return them. They tried rebuilding my account, re-provisioning ect. I only figured out what was going on after i was unable to get a call on the third phone immediately after changing the setting to evdo only. that was november 2nd and i have not had any issues since.
still happens on google branded phones. I too did the whole reprovisioning, factory reset, nandroid restores, and finally got a new phone. Tech support does not know about this problem.
i searched this a while back, when i got a "web page unavailable error" in the browser when i was trying to browse the internet during a call.
basically what i found out (google searching) is that our phones send calls and texts over the 1x data network. and the phone is unable to connect to both evdo and 1x at the same time.
that's why every time you send a text it drops down to 1x for a second and when you are in a call you cant use the internet.
some phones can do it but the sprint hero cannot.
i'll try to find the link to the article i was reading, but you can find it by searching google.
EDIT:
http://androidforums.com/sprint/10700-call-surfing-same-time-possible-not.html
here is just one post from another forum.
that's why you have to leave that setting on hybrid, because in order to send calls/texts the phone has to switch networks.
hope this helps
Just to clear something up
Google branded or not its the same damn phone. absolutly nothing different between the two besides the branding
And yes, CDMA cannot connect to data while on a call but I thought text could be sent through EVDO. Ive d/l files quite a bit and when I recieve a text it countinues to download with what no interference.
I see that as a Sprint issue, or if the phone is defective in some way. If anyone is experiance this issue, try to load a custom rom or if you are on one flash the RUU and if that doesnt help contact Sprint.
kylez64 said:
Google branded or not its the same damn phone. absolutly nothing different between the two besides the branding
Click to expand...
Click to collapse
there are differences, i have a htc branded phone and it came with 1.29 firmware. the google branded phones now have the 1.56 firmware, as they do not make the htc branded phones anymore. there are probably more differences also...
kylez64 said:
And yes, CDMA cannot connect to data while on a call but I thought text could be sent through EVDO. Ive d/l files quite a bit and when I recieve a text it countinues to download with what no interference.
Click to expand...
Click to collapse
the question is not if you can send texts and download files at the same time, its if you can receive calls/texts while locked out of the 1x network.
kylez64 said:
I see that as a Sprint issue, or if the phone is defective in some way. If anyone is experiance this issue, try to load a custom rom or if you are on one flash the RUU and if that doesnt help contact Sprint.
Click to expand...
Click to collapse
its not really a issue, unless they advertised that you could call be on a call and surf the web (which they do not) or if they advised you to change the setting in question from hybrid to EVDO. (which they do not)
CDMA 3G doesn't currently support receiving text or calls in EVDO.
EVDO is used for data only.
Every time you call or send/recieve a text, it switches to 1X, no matter what.
Hence, why you are able to recieve them when calling voicemail.
GSM phones have this capability, and while technically CDMA can, no CDMA carrier has the ability active(it's a network issue).
Forcing EV is good if you want uninterrupted data, but to recieve any calls or texts you will need to either dial out, or switch to a hybrid/1x mode.
Fact.
just got off the chat with sprint, they said, (after a long pause)
12/29/2009 11:53:58PM ME: "just wondering"
12/29/2009 11:57:09PM Agent (Myquan): "I do apologize but the option to place a call and browse the web at the same time, this is not one of the options provided on the sprint network, I do apologize for this inconvenience."
12/29/2009 11:57:43PM Agent (Myquan): "This option may possibly be available in the near future."
12/29/2009 11:58:13PM ME: "will my hero support this?"
12/29/2009 11:59:32PM Agent (Myquan): "Absolutely! if we receive a software upgrade for htc phones allowing this feature this will be available for your Hero."
12/29/2009 11:59:50PM ME: "sweet"
4G supports it.
Hero isn't a 4G phone.
So unless they decide to expand their 3G to allow it to do this, that's a no.
I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
Data is on
Data is on, and the outgoing mms and group texting works. On two carriers now, the incoming mms and group texting does not work. Really need a solution for this if anyone can help.
DeadlySin9 said:
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
Click to expand...
Click to collapse
go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
Data is on. Something with the phone is going on.....
To my understanding, this has got to be a phone issue. The data has been turned on . The outgoing mms is working. The outgoing group text is working. I have been on two different sims with different carriers, and still have the same issue......
xBeerdroiDx said:
go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
Click to expand...
Click to collapse
I'm having similar troubles:
I CAN send mms,
but I can NOT receive images [although I did when I first set up the phone a few weeks ago, it was automatic image retrieval]
NOW when receiving a mms, a white download button (within a yellow box that gives me the message size + expire info) does not work. I tap "download", and it shows it's trying, but then I keep getting error messages that the download failed.
For purpose of testing the DATA feature of my service & phone I turn off the Wi-Fi.
I'm able to access the internet via data.
I'm able to make calls
I'm able to send texts
I'm able to send mms
However, my phone can NOT retrieve mms sent to me
I've tested repeatedly sending mms to myself. I can send - NOT receive.
Error message: "Message not downloaded - Review message and try again"
I try again, and then the next error message is: "Message download failed"
I don't understand that it worked before seamlessly for a week (after changing APN settings 1x after initial set up of service) and now I can only send, but not receive!?!
I have a factory unlocked AT&T Samsung S4
Using NET10 service with Net10's AT&T Sim Card.
I actually just got off the phone with Net10's Tech Support. Was on the phone over an hour with Service Tech Rep. He was very kind and patient. I had the correct APN settings. We changed some to test = to no avail. Upon my request he gave me different APN settings to try, beyond those that should work for this phone, in case it would work. He stayed with me on the phone while I performed a "Backup & Reset" and then gave me the settings that should apply to my phone. Still the same problems. He concludes that the issue is with my phone.
We do have a local AT&T store. Is there any reset or other options I could request they please do for me????
Thank you in advance for any ideas, guidance that may help!!
PS: My current APN settings from Net10:
Apn name-NET10
Apn- tfdata
MMSC-http : / / mms-tf dot net
Mms proxy-mms3.tracfone dot com
Mms port-80
Fix?
Did you ever figure this out? I have searched high and low and have exactly the same problem, everything works except RECEIVING MMS. I'm on Straight Talk. Please, please, please help!
Why not just Odin the phone to 100% stock. Solution done.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
MMS?
Not sure what that means, but if it will work, please explain. I can root. :good:
did you had an iphone before? make sure to turn/sign off imessage in your previous idevice. IT happened to me as well. ITs one of the damn apply/imessage glitch because when you activated imessage it added your number to their cloud server.
Are you back on straight talk or on att? What messaging app are you using?
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Needmoretime said:
I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
Click to expand...
Click to collapse
I had the same issue.. just figured it out. What u need to do is go to your main messaging screen... press the pop up menu click settings... scroll down to auto receive MMS. check the box and that should fix it
I've been on Solavei for about 6 months now and I got no ability to receive MMS now. I've tried tons of variations of T-Mo and Solavei apn settings and nothing that used to work will work at all. I've tried it with and without WIFI enabled. Verified data working and regular texts are fine. I can receive MMS messages. I've tried different apps too all with no joy. Tried erasing all messages and even did a factory reset since it had been awhile and nothing.
I've read where some people had their hardware replaced in order to fix this. I called Google and after seeing it wouldn't work they forwarded my call to LG who told me to never buy another LG product again (ignorant and nasty customer service who made it sound like they couldn't fix it and if they could I'd have to pay an unknown ransom to get my phone back). I know tons of people have issues with this in general but am I missing something? I see an open bug over at Google regarding this. Is there any possible hardware flaw that could cause it? I've tried every variation of apn name, type, server, port and proxy. I had no issues using Tmo settings even after I left them until now. I'm not seeing where this is an outage all over either.
Thanks for any help.