My xv6800's screen died so I got a refurb (which is coming tomorrow) from Verizon. However, before I send the dead one back, should I bother trying to flash it back to stock? It's running DCD right now. I mean i guess they can't see it's flashed unless they bother hooking it up to a computer, but...I dont know. Should I do anything to it?
you might want to if this is a warranty issue and not a insurance trade out. Insurance doesn't matter. but warranty would be void if not on stock rom.
Yeah, its under warranty. I would do it obviously but the screen is completely dead at this point so I am not really sure if I even can.
well do you have My Mobiler? Not sure if it would work, but that allows you to see your screen on your desktop.
pull battery out.... introduce it to a 10 second tour in Mr. Mircowave and it wont matter then
You could always just flash it, because it would look like you just hard reset it to anyone that looks at it.
I would feel terrible tossing my phone into the microwave. We have been through a lot together!
don't send it back keep it as a back up!
Related
My Vogue (and my wife's) are both running NFSFAN's 6.5 ROM, and both of our phones have developed the requisite lower-right-side case crack, along with the case flaking off. Both of our phones have been well taken care of, and VZW is going to replace them for free. I just need to set them back to stock. Can someone let me know the best way to do this?
Thanks!
mxpxrobbie said:
My Vogue (and my wife's) are both running NFSFAN's 6.5 ROM, and both of our phones have developed the requisite lower-right-side case crack, along with the case flaking off. Both of our phones have been well taken care of, and VZW is going to replace them for free. I just need to set them back to stock. Can someone let me know the best way to do this?
Thanks!
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I don't think it'll matter but you can flash a stock Rom back onto them.
Had to do that a while back, check here.
Dont worry man, I work for VZW. Dont worry about relocking your phone, just make sure to flash the stock rom back on to the device from dts.vzw.com
Once you send your phone back, the first thing the repair center does is hook the phone up to a special ROM and NAND flasher machine to erase all user data and return the phone back to stock. After that, they test the phone for frequency levels and etc, etc. The only thing they check for is the "Void" Warranty sticker behind the battery.
http://www.pcdphones.com/phone_downloads.aspx?bid=95&cid=1&mid=302&carrier=Verizon%20Wireless saved you a trip
tallnerd1985 said:
Dont worry man, I work for VZW. Dont worry about relocking your phone, just make sure to flash the stock rom back on to the device from dts.vzw.com
Once you send your phone back, the first thing the repair center does is hook the phone up to a special ROM and NAND flasher machine to erase all user data and return the phone back to stock. After that, they test the phone for frequency levels and etc, etc. The only thing they check for is the "Void" Warranty sticker behind the battery.
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And where were you when I was freaking about it?!
mrkite38 said:
And where were you when I was freaking about it?!
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Hangin out in my speedos in a bean bag chair while eating Cheetos..........
So, somehow my Epic. Got wet and I have no clue. I woke up in the morning and it was fully charged but I noticed it was wet.. not wet enough to have the screen fogged up or anything but when i took the back cover off it was a little bit wet. Then I realized that when I plug it up to charge it, it doesn't charge and when I plug it into my computer it can't be recognized either. I've already tried all the tricks and let it dry it for a day... everything works perfect except it won't charge (and I've tried multiple cables) but, what I really wanna know is if there is a way to go back to a stock rom without a cable or even if there is just a way to completely wipe it even if it doesn't work so I can take it in and get it replaced w/o voiding warranty. I have 66% battery life right now so, I'm keeping it turned off to hope there is a way. Thanks.
Can you stock it: yes. Are you ****ed? Yes. You're not getting a warranty repair on that. Water damage means you better have insurance. Trust me.
I do have insurance... so, I just need to know how to get it back to stock and take it in... or else I'll just call it up lost. Do you have to pay the $100 regardless if its water damage?
Yes, if it's water damaged, you're paying $100. Don't bother stocking it, Asurion doesn't care.
So, should I just call up Asurion and tell them its water damaged.. or just tell them its lost?
mikeregister said:
So, should I just call up Asurion and tell them its water damaged.. or just tell them its lost?
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No. It's water damaged, tell them so. Once you fax in your affidavit, you'll get a return call within about a day asking for payment on the $100; do so, and it will be priority overnighted to you that day (very nice). Then when you get the new device, you'll use the prepaid mailer to send the damaged device back to them within 10 days.
Well, I just noticed its actually charging ... just doesn't say its charging and the computer doesnt recognize it..
mikeregister said:
Well, I just noticed its actually charging ... just doesn't say its charging and the computer doesnt recognize it..
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I experienced something similar with mine. You can try a different cable, but if USB is hosed after water damage, your device is toast. I would know.
Yea, I guess I'll give it another day and see how it does if not I'll get a new one.. thanks for the advice though.
Well, my phone has been charging perfectly now that I replaced the cable (it even says its charging now) and I'm not having any problems with it at all except that it's not allowing it to work with my computer, so no odin. Can anyone guide me in the right direction on how to go back to completely stock via SD card. I haven't been able to find anything on it. Would like to go back stock and take it in to sprint. See if I can get a new one. If not I'm currently running AA's i3 and it runs great so, I'll just stick with that if nothing else. Thanks in advance.
Perhaps a search for an update.zip?
Sent from my frozen Syndicated Beast...
Wishkah420 said:
Perhaps a search for an update.zip?
Sent from my frozen Syndicated Beast...
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Will, that work properly if I'm using a EF02 rom and use say a stock EC05 update.zip?
Here's a link to a thread that has the DK28 leak..... read the intire OP so you don't mess up..... once you flash the update.zip you can then OTA to stock EC05......
http://forum.xda-developers.com/showthread.php?t=861213
theduce102 said:
Here's a link to a thread that has the DK28 leak..... read the intire OP so you don't mess up..... once you flash the update.zip you can then OTA to stock EC05......
http://forum.xda-developers.com/showthread.php?t=861213
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This method is intended for upgrading from 2.1 is it safe for me coming from 2.3 to do this? Don't want to risk being phoneless if this doesn't work.
mikeregister said:
This method is intended for upgrading from 2.1 is it safe for me coming from 2.3 to do this? Don't want to risk being phoneless if this doesn't work.
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It might work...... I've never had to use it coming from gb..... the only time i used it was when it first came out so i could get froyo....but I would make a nand backup before flashing like always just to be safe
So my phone started acting bananas within a week or two ago. Bluetooth no worky. I'm rooted and all tht good stuff. Fixed my cracked digitizer at one point. Had the phone since last march. I love the phone. Well...like I said, it went berserk on me recently. Can barely text without writing like a million monkey landed on the qwerty. Bluetooth no worky. So I took out my back up iPhone. And took atrix to AT&T. Good news. Today was my last day of my warranty. Bad news. Im using iPhone till new phone shows up. Scary news. My phone is rooted. Will they charge me when they get it and see it was rooted????
Nah, you're good.
Sent from my MB860 using xda premium
Judging by the symptoms, your digitizer got screwed again.
Obviously this has nothing to do with rooting, so this shouldn't affect your warranty in any way.
Unlocked bootloader on the other hand might tip them off. But still unlikely.
I doubt they will care about software modifications when your issue is with the hardware.
Sent from my MB860 using XDA App
I'm so unsure though. Been looking fr hw to revert it back to unlocked or put the stock stuff back in it. No one has a legit true answer tht "yea, they don't care because it happened to me and I still got my new phone"
It's always speculation. I feel like I'm the only one with an atrix to ever b in this situation.
Either way thnx fr the replies.
My sons Atrix also has those same problems. The difference is that he took his for a dip in the pool, so I think that the warranty will no worky, much like the bluetooth. His wifi is borked as well. I've been trying for months to get him to let me reload his rom on the off chance that helps. But his touch was fine until recently. I think that was enough for him. He is finally gonna let me at it this weekend. From what I have gathered it's a shot in the dark at best. But with a voided warranty it looks to be the only option.
JdgM3NT4L said:
My sons Atrix also has those same problems. The difference is that he took his for a dip in the pool, so I think that the warranty will no worky, much like the bluetooth. His wifi is borked as well. I've been trying for months to get him to let me reload his rom on the off chance that helps. But his touch was fine until recently. I think that was enough for him. He is finally gonna let me at it this weekend. From what I have gathered it's a shot in the dark at best. But with a voided warranty it looks to be the only option.
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Of course warranty won't work for your son. His phone went in the POOL! First thing they check is for water damage. Not the same issue as the OP!
OP..........pity you didn't take phone for repair while still under warranty. I doubt you would have had a problem getting it fixed/replaced.
i got it to att on the last day of my warranty, i received a new locked atrix. now i got to send my unlocked one in, but i want to lock it again, im afraid if they see its unlocked ill be charged.
Turns out the problem I had with my wifi toggling itself off and on every 10 seconds wasn't fixed when i did a fresh installation of 4.4.2 from sammobile. As such Im having to return the device to john lewis, so they can send it off for repairs.
Any advice? I have already done a full system wipe and firmware reinstall, so it should be as blank and back to stock as I can make it.
I'm photocopying receipts and things so I can keep the originals.
But I dont know how this "repairs" procedure works... will I definitly get my original device back, but fixed? If they can't fix it, will I get sent a new device, or will I get sent someone elses second hand refurbished one?
I'm concerned because my tablet is only 6 months old, and is in pristine condition. Literally, it still looks like its just come out of the box. If I get sent a second hand one it wont be in as good a condition. Also I managed to get one *without* the terrible light bleed issues, and so if one turns up with light bleed I'll have to complain and go another 28 days without a device.
So yeh, any recommendations of things I should do to make sure I dont get screwed over by samsung? Any more so than they already are anyway.
In case it doesnt come through in this post, I am rather annoyed. And also protective of my stuff.
Knox bit?
Had you triggered your Knox warranty bit whilst installing custom ROM?
I'm not experiencing problems but feel that Knox should be reset when going back to stock, with a compete wipe, to avoid warranty void claims...
Let us know how your experience goes though...
bbs2web said:
Had you triggered your Knox warranty bit whilst installing custom ROM?
I'm not experiencing problems but feel that Knox should be reset when going back to stock, with a compete wipe, to avoid warranty void claims...
Let us know how your experience goes though...
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Never installed a custom ROM, only ones from sammobile, so far as im aware my warranty is still all valid.
nirurin said:
Never installed a custom ROM, only ones from sammobile, so far as im aware my warranty is still all valid.
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If they have to replace your device, you will not get a new one, but a recondition, however, it will look like brand new.
Wifi issue repair
I sent my P600 in about 3 weeks ago. My wifi and bluetooth would not turn on at all. The slide buttons in settings would slide to green like it was turning on and then slide back to gray a couple of seconds later. I just got it back from samsung. I had tripped the knox e-fuse be rooting my device, Flashed stock 4.4.2 before i sent it in. Sent it in and they never said a word. According to the reciept they replaced the wifi/bluetooth compnent, my device came back with my account and data still intact.
buhohitr said:
If they have to replace your device, you will not get a new one, but a recondition, however, it will look like brand new.
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Will it though? If it's second hand then surely it could have scratches on screen, scuffs on the casing, etc etc. Mine literally looks like it's fresh out the box.
It's ready to send back to them now anyway so I guess I'll just have to wait and see, and deal with it when it happens. Thanks for the advice
Alright then!
The other day I dropped my phone, from rather high place, and completely ruined the phone screen. Only the top quater is visible (still touch responsive) but is very pixellated and not all that quater is working.
Anyhow, I've got insurance (thank god), and just processed the claim.
Now I know that insurance doesn't care if it's rooted or not. I'm from Australia, the phone carrier is Virgin mobile and the insurance company is "Risk Insure".
Anyhow, I have put GPE on the phone as it's better than Bloatwiz, with custom kernel/recovery.
What I would like to know, is, how do I get it back to stock? Odin? I don't want to completely ruin the phone (brick it) and risk having the claim denied.
Or, if you have knowledge in phone insurance, is it really worth it? As in, do they care if it's rooted or not? I know it's different from warranty, but still...
Thanks very much!
Hmm..really..no one?
I want to send my phone away, just want to know if I needed to bring it back to stock, and if so, how would I do it. Nothing illegal/fraudulent.
Find the stock firmware for your device and flash through odin. Maybe the insurance company doesn't care about your root status or the rom u installed but you better be avoiding the risks. Most probably they will just have the screen repaired and send it back, as it is what they did for me..
efato said:
Find the stock firmware for your device and flash through odin. Maybe the insurance company doesn't care about your root status or the rom u installed but you better be avoiding the risks. Most probably they will just have the screen repaired and send it back, as it is what they did for me..
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Thanks for your reply.
I managed to find the stock release for my carrier and flashed through odin.
Hopefully I did it right, as it's rather hard to see without a functioning Screen.
I've now sent it off, so we'll see how it goes!
Just let us know the result.. Good luck