Database Users

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris

Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.

i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working

axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

update trouble: bad usb connection?

Hi all,
I appreciate any help here as i'm relatively new to this.
I have a hermes with the sprint rom update and that's it. I was recently trying to update to a different rom and I keep running into the same error. I don't know what my bootloader version is, and the ok power and reset button doesn't bring me into that mode. my camera button does, and I also don't see any of the spl information that's asked to be picked. However I just do the force, and it almost works and It brings up the screen where it actually should start loading...however here comes the problem. it keeps telling me that theres a usb connection problem.. I have several chords and tried them all and nothing seems to work. I checked other forums for this problem and found none..although I am horrible at looking. any help would be much appreciated. thanks!

Did you HOLD the three buttons (ok, power and reset button) in until the phone reset?
I'd say to try the sd card method but 1st you need to install Hard SPL to make sure you CAN FIX it if something goes wrong then upgrade your rom. If you haven't flashed any other rom before I'd bet my bottom dollar you have a "dangerous" SPL to try flashing with.
Try the three buttons again like I said then, if your SPL isn't 2.10 olipro (yeah, right), read this - http://forum.xda-developers.com/showthread.php?t=296722
It will provide you with the right tools to start flashing.
Cheers....

thanks for the help. however the ok button still isn't doing it. is this common? I can only assume the mode where the three color bars displayed on the screen is the boot loader. and I see nothing about olipro. I hold the ok power and reset button and it boots upp like a regular soft reset. but with power camer and rese, then its colored screen. I'm not sure if this makes any difference...

myhollowworld said:
thanks for the help. however the ok button still isn't doing it. is this common? I can only assume the mode where the three color bars displayed on the screen is the boot loader. and I see nothing about olipro. I hold the ok power and reset button and it boots upp like a regular soft reset. but with power camer and rese, then its colored screen. I'm not sure if this makes any difference...
Click to expand...
Click to collapse
Can you post a photo of your device , just to make sure its a Hermes we are dealing with here, also where the buttons are would help

Hi there, your sprint mogul is a Titan
HTC TyTn = HTC Hermes
Sprint/HTC Mogul = HTC Titan
Thread moved to the appropriate forum. good luck
Heres a link to the Titan wiki.

Device lock

Since getting my Hermes (SPV M3100) I've had the same code for unlocking my phone. However, the other day my messaging program crashed, which it does sometimes, so I rebooted the phone and when I put my code in it said it was wrong.
I'd just reflash it, but to sync it needs to be unlocked. Ideally I want to keep all my messages and contacts, but if anyone knows how to reflash it then that'd be awesome too.
I'm currently using a pink phone which doesn't even have a vibrate function. It's a bit of a nightmare.
Can anyone help me? x

Does no one have any idea?
Is it an expensive paperweight?

You've probably lost all data that you didn't have backed up, but hopefull the phone isn't a write-off. Do a hard reset by holding both soft-keys while pressing reset, and if that doesnt work you can put it into boot-loader by holding 'ok' and 'power', and pressing reset.
Make sure you read up on hard-spl and flashing from sd first.

Hermes wont boot - 4 color bars - help please

Hello everyone. After some researching, this seemed like the best site to answer my question, as I have not found an answer yet.
Yesterday morning, I was running my ATT 8525 (which I believe you refer to as "hermes") just fine. I was using the internet sharing feature, and went to reset the phone. I "believe" I pressed the power button while pressing the "ptt- push to talk" - button. The phone turned off, and when I turned the phone back on, rather than loading like it normally did, I got a new screen.
The screen has 4 color bars. A red bar at the top, then a green bar, then a blue bar, and last, a white bar of color on the bottom. Each bar takes up 1/4 of the screen and runs horizontally. At the top, the phone says, in white text:
HERM100
1PL-1.04
HERM100
SPL-2.03
At the bottom of the screen, in the white bar of color, in black text, it says
SERIAL
Now, when I press the power button to turn the phone off, nothing happens. I have to remove the battery to shut off the power. If I plug in a USB cable, the SERIAL text changes to USB. If I press the top two buttons, the one above window and the one above ok, while pressing the stick in to reset the phone, that screen works ok. I believe it is called a "hard reset" It asks if I want to erase all data and restore factory settings, and if so, press r. I press R on the keyboard, and the screen then says reset complete, press space. I press space and then I am back to the screen with 4 color bars. Nothing else I have tried works either. I have been stuck on this screen with 4 color bars since yesterday.
I took my cell phone in to ATT to be looked at and the sales people at the store say that I am 7 days past my warranty, and that they can't/won't repair the phone, but they would be happy to sell me a brand new one... for several hundred dollars.
So, the folks on the internet are my last hope =( If anyone reading this knows anything, even if it is a link to another site or something, that may help me resolve this problem, I would greatly appreciate it. If not, I at least thank you for your time reading my post.
- Wormling

Oh, as an additional thought, if it helps, I have not used any of these :baked: roms or any such thing. I bought my phone and used it as is. The one and only change I ever did to my phone was I followed ATT's steps on upgrading from Windows Mobile 5 to Windows Mobile 6, if I remember their names correctly. Hope this helps.

Bootloader. This is the name of the screen according to my research.
"Is your device able to boot Windows Mobile OS?
This one is easy: If can you see your today screen and use your phone as a PDA means you can boot OS. If you only see the splash screen, bootloader screen (tri-color) or windows mobile splash screen you can't boot OS."
Got this from the thread at
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
So, I guess I am stuck at the bootloader screen.

Try a Hard reset - hold both soft keys and reset with stylus. Hold in until it asks to reset to factory (whatever). Press "r" on the slideout keyboard and then space. You should go back throught the setup PPC steps.
YOU WILL LOOSE ALL INFORMATION ON YOUR HERMES...This is unescapable as you would any other way you tried to recover your Hermes too.
I suggest if you get it working to install Hard SPL V7 (makes recovery easier) and also pim backup so you can restore all your contacts/messages if something goes wrong again.
Cheers... & good luck.

I have tried hard resetting many times, and it does not work. It says that it succeeds and that factory settings have been restored, and then I am back to the bootloader screen. I have been to the wiki on bricked hermes phones and recovering from a brick. From that, I ascertain I have a type 2 bricked phone (goes directly to bootloader screen). I tried the MTTY tool, and it says that the NAND write was successful on both commands, but, I am still stuck at bootloader screen. I have since tried installing a few different roms, even in SSLL and HARDSPL modes, and nothing has worked.
What I have not tried is the JPIN fix, as I am not an engineer and don't have the tools or knowledge on how to do that. I also don't know how to do the microsoft operating system download fix (using an emulator?)
** UPDATE **
I think it might have been the mtty commands, but I took the battery out overnight, and when I put the battery back in to try the KITL attempt, the phone booted up and started to do the config. I was happy and thought that the phone was fixed, but when it was done with the configurating the phone, it reset back into boot loader screen -_-

You may need to check for bad blocks. This sometimes causes the problems you descibe as well as spontaneous Hard Resets and occasional soft resets.
Do a search for "how to fix bad blocks hermes" and you should get the info you need...
Hope this helps...

my HD froze, hard reset not working

Hi all, first time poster long time browser I checked the wiki and did a search but couldn't find a similar post. Here goes..
Yesterday i tried to connect to this protected wifi at a coffeeshop, but my HD did not manage to connect even after entering the network password. In the end it froze. The home screen was showing, i could feel the vib when pressing the screen, but no action happened. I did a soft reset, but that didnt make a difference... nothing working still, while it is still trying to connect to wifi.
Then I first did one hard reset. I managed to get to the screen where i am asked to touch the screen in order to configure the device. While i could feel the vib, nothing happened. I did a second hard reset, ended up at the same screen, but this time there is no vib when pressing the screen... and still nothing is happening. Same situation when doing a third hard reset.
I am lost for ideas.... Have anyone of you ever experienced something similar and what did you do to resolve it? Or have anyone any suggestions as to what I should try next??

Very bad dude,
what you can do (i dont know if this will work).....Flash your original rom again. it is a kind of a hard reset, but maybe this will work.
can you boot to boatloader (three color screen), and see the text USB when connected to pc?

Hi Kadir,
thanks for your answer.
I am trying to flash my rom using the excellent tool Hard-SPL package from OliNex, but to no avail.... i keep getting error message 202 meaning that it can't connect with the device...

This may sound obvious, but just in case... have you tried to remove the battery when the device is turned off? Is the only way to ensure you are fully turning it off, in case you have some kind of 'static' acting up. I had a similar issue on a PDA and also in my notebook, and was solved by removing battery.

hi,
thanks for the advice. I wish this was all it took, but alas no, i am not that lucky. I am starting to think this is a hardware issue....

can you see the 3 color screen?(when phone is off push power on + volume down button and keep volume down pushed).
if yes can you see it you are now in the bootloader. just chech if you see text usb, this means its connected.
and then flash, no 202 anymore.
do not use hard spl if you want HTC to repair your phone(warranty issue)

Don't you have to disable USB connection in ActiveSync too? Or was that just me?

I found the Flash program killed active sync anyway, but you're right all the guides say to disable it.