Database Users

activesync turning itself on!!

hi
i have this annoying problem on my JJ
the activesync keeps turning itself on in the ppc...
i have 4.1 AS on the computer and i sync via usb... never made any connection settings on the pocketpc and dont have any server options aswell ... but every 4-5 mins if i go back to RUNNING PROGRAMS i can see activesync running... i have just formatted my JJ for last 2 days hoping i would get rid of this problem as i thought some 3rd party software was calling AS... but after hard reset (and no 3rd party software) im still having this problem
can any one advise? im on vacation and cant keep the damn charger in my pocket all the time nor is a socket available at all times to charge it ... this is for those who wonder why im bothered so much by AS running in background...coz it keeps the processor busy and that uses extra battery!!!
thanks

The active sync turns itself on because by default it is set to sync with an exchange server every so often. To get rid of this on your JJ go to the active sync program. From the menu create an imaginary server by any name say "ABC". Now go to menu again and select "Schedule". Finally under "Sync During" Peak times / Off-Peak times select "Manually" from both the drop down lists. You will never see the active sync progam start up by itself again.

ACTIVESYNC at night 0.51 fail to sync without reasons

I got a Strange problem...I use direct push (mail2web) and something strange happens during last month. after 0.51 at night my active sync fail to sync with server;
soft reset solve the problem......and tek sync again.
before only sync inbox now i sync all the folders.
it doesnt give problem but after 0.51 it seems the Qtek it wont be able to sync anymore
(i have GPRS flat 24hrs)
thank
Giordano

Odd connectivity problem (Activesync and pull)

Both my Hermes and my Universal have this problem so I must be doing something wrong.
My Hermes is set to check my work's exchange server for mail ever 15 mins or so. It works just fine, until I then connect it to my laptop for charging or transfer of applications etc.
When I hook it up to my laptop, it syncs with exchange again just fine using the laptop's connection but after I disconnect the device it refuses to get mail over the air unless I perform a soft reset. No errors are given it just takes a very long time to try to sync before timing out and displaying the last sync time as the last time it successfully synced.
After a soft reset everything is fine until I once again connect it to my laptop.
It's driving me mad.

Hi, we're experiencing the same problem with HTC TyTN and Microsoft DirectPush, so you are not alone
Kim

Exchange emails in standby

I have a new AT&T Pure with an exchange email address set up to receive emails as they arrive. If the phone is not in standby mode the emails come in without a problem at the same time I receive them in Outlook. Once the phone is in standby mode (screen turns off) emails come in sporadically or not at all until I wake the phone up. If I just set it to dim and not turn screen off I am fine. Is anyone else having this issue?

I've found ActiveSync on my Touch Diamond2 very unreliable. It will work for a while but repllog.exe crashes at some point, usually overnight. Only fix is to restart the phone or manually kill the task - it's often doesn't respond to shutdown (indicating it's crashed) and has to be manually ended. Doing a sync immediately always works.
I'm hoping that they've fix this bug in WM 6.5...
Cheers, Rob.

This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.

dwg44 said:
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
Click to expand...
Click to collapse
You mean by standby, not cable/activesync attached?
I'm still wondering about gmail push, I set everything up as said, but when I'm cabled to my work computer, I don't get gmail.
I have to disconnect and then get gmail push. **sigh**

Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.

munrobasher said:
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
Click to expand...
Click to collapse
No, I unchecked that, same result, even after powering off/on. I think that option is misleading

some thoughts and my experience...
Do you expect emails to arrive over wifi, or gprs, The behavior is different by design.
As they arrive, in schedule settings for example only works as most people expected over gprs.( this is also called microsoft direct push) and can be toggled on/off in settings tab on most htc phones.
this also requires a constant open data connection over gprs. the phone will try to open it for you if you enable direct push option.
its also important that the carrier supports long http requests over grps for direct push to work correctly.(this is why gprs need to be open all the time)
if you deactivate the gprs-data connection, direct push will fail until it succeds a long http to the eas server again.(exchange active sync)
when i use direct push option over gprs, emails always arrive instantly (within a few sec.) to my phone regardless of standby or awake. 98% of the time anyway...
Now i have set mine to sync over wifi. however not pushed to my phone as it only works over gprs.i usually set schedule to 5 min.
if set direct push/as arrive over wifi the schedule seems to change depending on how often emails arrive. the polls seemes to be longer and longer apart if mailbox is idle. schedule a bit unclear...
i figured this out by setting a constant ping from pc to the phone and watched the response in standby mode.( wifi not set to always on even in standby) so i got response time out most of the time.
i noticed that after a certain time the phone began to respond to ping for a few seconds( active sync activated wifi in standby to check email according to my setting in schedule and then deactivated it).
if i had unread emails in my exchange mailbox they arrived in the phone as well.
i also read a paper where the direct push schedule where explained by microsoft. it is constructed that way to save as much bandwidh as possible,
i have based this on my observations only.
it would be nice if someone could find a technical paper explaining this further.
tests was done on htc p3600 and stock topaz. wm 6.1
i will do tests again on the 6.5 rom as they come online.
a

Phone is not docked nor am I connected with wifi. Just a GPRS connection. What I mean by standby is that I have the setting enabled to turn off screen after 1 minute.

I have no problem with push email from my exchange server. Remember Push email only works with cell data connection as pointed out. And if you establish ActiveSync connection with a desktop PC, it will be auto-disable and changed to polling instead regardless if you keep the data connection open or not.

I have never connected this phone to a PC.

exchange active sync and wifi
i previously had a TYTNii (Kaiser) which would exchange sync through my home and office wifi (over GPRS) when wifi was available and connected.... However on my Topaz i am unable to exchange sync through wifi when connected for some reason. it will only work through phone connection with wifi off. It appears there are additional connection settings with this WM6.1 device... (priority settings for one connection type over another) but im not sure how to set this up... Help on getting exchange sync working via wifi would be appreciated thanks..

All Contact Data Lost

For the 3rd time my phone has lost all my contacts...
This has happened with 2 differnt ROMS.
Does anyone have any ideas?
John

You could save your contacts to your sim card.

just backup with google synce or myphone?

Thanks guys, I have my phone set up with an Exchange Server, but I have to set the phone back to factory settings eachtime becuase the Activesync software fails to work once the contacts have been lost.
I'm really looking for a solution or reason why this is happening to me so I can avoid it.
-John

All of your contacts should be pulling from your exchange server... Are you trying to sync by connecting it to your desktop? Are the contacts disappearing during a sync?

wow! I annotated even joking..... i just lost all my contacts again!
when I attempt to run ActiveSync itopens briefly and shuts down.
i have also lost my imap4 email too....
WFT, could I really be the only one having this issue?
John

SO are you syncing with it attached to your computer or doing it with the data connection wireless? An exchange sync doesn't work if you are connected to your PC.
Also curious if your data connection is poor or if you have tried connecting to a wireless network before syncing?
Do you only lose your contacts when you are trying to run active sync and it crashes?

I never sync directly with the PC - gsm/wifi connection only.
I have had Windows CE devices since the begining of time... Other than the odd software bugs, etc I have never come across anything like this... Four times I have lost 100% of my contacts, email accounts cleared from my phone etc.
Only a full factory reset will allow me to connect with ActiveSync again. Yesterday it happened waiting to see doctor - good thing I had a long wait.
I am not "running" ActiveSync. I have it set for Push, so it syncs all the time.

Maybe try turning off push at first and using Active Sync to pull in everything in the beginning?
I have hard reset my HD2 several times and each time I set up my exchange I manually ran active sync. it takes like 4 times running it to bring all 1500 of my contacts and all of my work related emails into my phone, but it's never crashed on me yet during the sync...

I could do that, but if I turn push off I won't get my email updates, contacts won't get updated/backed up.... :/

Just initially leave push off... Not forever. Once all of your contacts are in there, after doing a manual active sync several times possibly, turn push back on.
I use push mail every day during the week, but when I first setup my phone I run a manual active sync to get all of my contacts and emails on my phone because if I just rely on push to do it initially, it won't import everything. I think I just have way too much to sync or something?

oh, the loosinh of data happens several days after the initial sync. maybe 3 to 6 days later. i think 6 days is the longest It's gone without loosing all the datda.