problems with touch screen in t-mobile wing - Wing, P4350 General

since few days ago i'm having problem with my wing's touch screen because it works sometimes...i have changed it the rom trying to fix the problem but it continues without work, the screen is in good conditions but the touch screen doesn't work.
if somebody have an idea of how fix it
thanks....

sounds like a digitizer problem its a 5.99 to 7.99 fix but a bit of a pain in the ass its a lot easier to go through Tmo to get the advanced exchange

Related

Dead Touch Screen

For a while now, my Wizard's touch screen would only work when the slider was closed. It would be completely unresponsive when it was opened. Now the touch screen has stopped working all together.
Is there any way to fix this? Does anyone know what would cause this?
touch screen unresponsive
works just fine in vertical
works for a couple of seconds in horizontal to.
fix?
(had original 2.26 TMOB NL ROM and now using 1.05 Button- dosnt seem to be that)
issues seems solved
ok... been doing a lot of reading in the last 2 days
and found a solution that said:
clean the border between the screen and the plastic housing with a business card or such, get the dirt out.
didnt think it was the problem i had, but i found no other solutions- tried it- and it works... screen seems oki-dok again....
so, good luck to who ever else runs into this....
and keep u posted if it comes back.
You are life saver (actually my Wizard should say that). I have done many things in the last week or so... massaged the screen, reflashed few times, checked for loose connections and nothing seems to be working. Until this idea to clean the dirt. I was skeptical at first, but now:
THANK YOU, THANK YOU, THANK YOU!!!!
Works perfect.
hi there. i have the same problem with the touch screen. i tried to clean the dust with the plastic card but it's not working. what should i do?? i need help
p.s. i also had a problem when my wizard was opened, my touch screen didnt work. Now the touch screen has stopped working all together.
I have also ran into the same problem, except that my touch screen works only about 10% of the time. I have tried to clean the border without any luck.
Lol, this needs stickied in every topic here. I have the excuse of having no internet access till today, but my wing touchscreen died on me. I called t-mobile multiple times, including their direct buisness support line. Assurion wanted $110 for a replacement phone. My account is only 40 days old. So I got transfered to retentions and have a replacement wing in the mail already. Gave the retentions rep a kudos for resolving my issue without me having to take the 110 bucks to sprint to get a mogul and faster interwebs. Thanks guys!

wing touch screen not working

I just bought a wing cheap and the problem was that even after a hard reset you could not get past the touch screen to set up since it wont recognize you touching the screen. I figured it would be a quick fix since i have fixed my 8925 and 8125 countless times. Turns out I am out of ideas anyone have any suggestions?
thacmonster said:
I just bought a wing cheap and the problem was that even after a hard reset you could not get past the touch screen to set up since it wont recognize you touching the screen. I figured it would be a quick fix since i have fixed my 8925 and 8125 countless times. Turns out I am out of ideas anyone have any suggestions?
Click to expand...
Click to collapse
buy a new touchscreen
ok but the person i got it from said it quit working after a hard reset. and more so i dont understand why the lcd would still work but the touch screen aspect wouldnt
thacmonster said:
ok but the person i got it from said it quit working after a hard reset. and more so i dont understand why the lcd would still work but the touch screen aspect wouldnt
Click to expand...
Click to collapse
The person that sold you the phone obviously lied about something. There is a reason why you got it for dirt cheap. Just go eBay a new screen and install it yourself. Since you don't need a lcd replacement, just look for that touch screen replacement part.
The touch layer usually goes bad first. They're seperate from the LCD because the manufactures know they'll need to be replaced. People like to tap the screen like they're trying to impale the phone. (P.S. Never let your girlfriend use your stylus.) If going to bootloader and reflashing doesnt work, Albert's plan is the best. They usually go for $40 or so.
I just purchased a replacement screen for my brothers wing. Buy it now price for the touch was $17.99, and it comes with the necessary tools.
SWEET!!!!! I might just buy a spare now! Thanks for the info.
7.99 plus 10 shipping. not too shabby i say

Problamatic LCD screen on my Wing looking for help.

OK I have had my T-mobile Wing aka HTC Herald since last April.
Just a few days ago I encountered a problem with my lcd. And I would like your guys feedback if possible before I purchase an lcd replacement.
My problem is when I slide open the wing my screen starts to fade, (almost making it look like a negative from a picture) after that it starts to fade to different colors.
Now the problem persists when the phone is closed, however if I tap the top of my wing and hold it the screen becomes normal, but once I let go it starts to fade again.
I would like to know if any of you experienced this with ur phone and if a replacement lcd screen will fix the problem or am I sol?
If it helps im running my wing on Open Touch v6.0 WM 6.1 Build 20273.1.3.3
Thanks in advance.
LCD problems
Hello,
I too have some weird LCD problems and instead of creating a new thread I thought of posting in this one.
For the past few months, whenever I get a call or resume my phone from standby mode using the power button the entire screen goes white or sometimes it has green or blue colored lines all over them. I have to keep on pressing the power button few times to get proper display. Also whenever I open the qwerty keyboard the display goes blank. Since I am out of warranty Tmobile is not ready to replace the phone and I contacted the HTC customer service and they told that the display unit and some hardware stuff is gone and it needs to be replaced and will cost a minimum of 170$ and will increase if they had to replace some other hardware.
Please note that, my screen is NOT broken and the touch screen too works fine. Recently the display has gone completely blank or too faded even to see whats there in the screen I could barely see the today screen.
I searched and I did not find any similar issues that other folks have faced. Since the LCD and the touch screen is not broken replacing them is not going to fix the issue, correct? I was using open touch and recently I updated the latest official Tmobile release of ROM 6.26.xxx. I also tried the hard resets too.
Any other ideas/suggestions will be of great help for me. Thanks in advance.
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
handsome22 said:
I am having some similar problems as well, but my problem is much more severe. My screen is completely black and it just happened this past weekend. When i slide the phone the screen used to flicker but now it black as well. Phone works fine but is useless due to the fact the the screen is out. I remember seeing a program where you can interact with your phone via your pc when something was wrong w/ your screen (cracked, broken, etc.) I have searched the forum but to no avail. The program was very simple and effective. I plan on replacing my phone but would like to retrieve some info off the one I have. I just need that program! Anyone please HELP US!
Click to expand...
Click to collapse
link to the thread containing some info about the software... its called my mobiler
thanks for the info

hd2 screen not working

hello
i just purchased hd2 a week ago and been using it
haven't dropped it or scratched it or anything but the touch screen's already jacked up and not responding
when i do get it to work somehow (i guess by random chance) then it freezes alot...
anyone having similar problems?
know how to fix this?
hmm tbh it sounds like damn bad luck and a dead digitizer in the phone.
It happend to mine after like 2½ months of use.
The signs are
1. no responce to touch input
2. hardware buttons work fine
3. hardreset did not fix it
if you can say yes to all of the above, then send it in for a service. It will be fixed under the warrenty.
Do a hard reset by going to Settings-Security-Factory Reset and see if that works.

Unresponsive touch screen :(

The top part of my phone does not respond to touch anymore... it is impossible to bring down the notification bar... and once in a while the whole screen goes unresponsive.. tried factory reset but still the same problem..
am having the same problem since 2 days back
after reading some of the posts i found that the Digitizer For HTC G6 Legend A6363 should be replaced with new one i ordered mine from ebay
ebay.com/sch/i.html?_from=R40&_trksid=p5039.m570.l1313&_nkw=Digitizer+For+HTC+G6+Legend+A6363&_sacat=See-All-Categories
waiting for the item to be delivered
I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/
nnssxx said:
I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/
Click to expand...
Click to collapse
Do you have widgetlocker, by any chance ?
Or a lockscreen replacement which disable the notification bar during the "slide to unlock" state ?
I didn't know there was such thing as widgetlocker. I use CM7 latest nightly, never seen that thing.
I also facing this problem from last 2 weeks and i also think this is digitizer problem. If anyone else found the solution else changing the digitizer, then please post.
This is beautiful phone but htc added a poor quality things in it, due to which many users facing such problems.
Nah.. I dont think its because of widget locker.. its the digitizer..
well that's a shame, gotta buy a new digitizer on ebay after just over 1 year of use...
I know.. this sucks... Im planning to upgrade though.. Any of u guys have any suggestion?
Depends on your carrier if you want suggestions for an upgrade.
...but that would drive the post off-topic.
Sent from my HTC Legend using XDA App
I have the same problem. my screen doesnt work anymore because some water got in from the grill above the screen :S
should I try to take apart and dry off or shall I buy a new digitizer directly?
I think it may be a good idea to try disconnecting your digitizer and reconnect it as it just might be helping. I did it on my girlfriends legend and it has been working perfectly ever since. Maybe a good idea to at least try that before buying a new one. So i guess it could be in the connector to? At least this worked for me.
My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??
Earayil said:
My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??
Click to expand...
Click to collapse
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.
My problem got worse and the phone became totally unresponsive, changed it, got a new phone.
Tanayar said:
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.
Click to expand...
Click to collapse
exact same problem here, mine works when it feels like working, totally random, I simply can't understand why, I doubt it's the temperature... I think its in the device theres something wrong, I smack it numerous time and it works right after a big smack on the screen, or rub your whole hands on the screen, also, the angle you are holding the phone affects this problem, if none of these work, a phone restart always makes it work at the beginning. Oh boy did my phone took and taking much beating... oh well, I wish I could permanatly fixed the problem here, as I was thinking of handing the phone to my brother when I upgrade, I'm using CM 6.1.
I still recommend the same thing that i posted earlier here, her screen still works perfect.
I had the same problem few months ago. The problem is with the touch digitizer. I bought a digitizer on ebay and replaced it myself. After that my phone has been working fine. Its not that hard to replace it if you have a small knowledge about hardware.
I use to get that unresponsive screen issue only in the summertime, plus it gets worse if I add humidity (read: sweat). I just need to give it some time then to dry off/ cool down outside my pocket, and it's all fine again.

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