Hope the title makes sense!
When I first plugged my HD into my lappy via USB, it (lappy) detected a new device (good).
"RSIND" or something similar I think...
Anyway, it then prompted me to install the drivers for it (a little strange I thought, but not unheard of) - but failed.
I hit 'cancel' thinking I would sort it out later
ActivSync is all working nicely.
Now though, when I plug the HD in, the lappy doesn't detect new hardware, and even forcing an 'add new device' via CP, it fails to detect the HD.
Irrespective of if I choose Activesync or Data device on the HD.
any ideas please?
Lappy is running XP, fully up to date on patches etc
you will need to go into device manager on your pc and delete the device (with it disconnected) As it didn't install properly, i'm guessing you will see an "unknown device" in the list.
Make sure you have an internet connection and plug the device in and let it install the drivers.
I had a similar problem, wouldn't be detected as an external drive! Had to factory reset with the SD card inserted.
The initial setup was without the SD card inserted....
Related
My PC won't find my Wildfire. The problem I have is that it recognices my phone as a "unknown usb device" and I won't be able to transfer stuff between the SD-card and the PC (very annoying as I can't really move music).
I'm running Cyanogen Mod (the stable released 12th of december but had this problem for a while now). It's rooted with unrevoked and the HBOOT usb drivers won't work (reinstalled vista on my pc).
So what should I do?
When you plug your wildfire in, up in the top left hand corner(on the notification bar) you should see two little icons pop-up, One will be telling you that you have connected your phone to a power source and it is now charging, the other allows you to turn on usb file transfer.
Drag down you notification bar and click the one that says something like "file transfer" and it should open a new window... there should be a button at the bottom of the page which allows you to toggle the file transferring on and off, remember to turn it off before you take your phone out, or it will bug the next time and you'll have to reboot your phone and your pc to get it working
Hope this helps,
note* if this doesn't work there is a driver you can download which might make it recognise it, but I believe the above solution should work for you!
Edit:
If you still can't find it i'll upload a screenshot when I get home
try installing the hboot drivers again.
that solved it for me when my phone wouldn't be recognised, funny thing was it stopped recognising after i was charging my auntie's ipod. LOL
I would reinstall the drivers but it doesn't show up as a "Android Device" (or what it's called) in device manager.
I don't even have HBOOT USB as an option on the bootscreen. (with the USB plugged in)
UPDATE: Installed and uninstalled HTC Sync to get the drivers. Still an unknown usb device on which I can't install the special HBOOT drivers and still no HBOOT USB on boot screen even when plugged in.
If your phone is rooted, HTC sync could be your problem.
Had the same problem.
This is how I solved it, from the HTC support page:
Tips 1:
If you cannot see the HTC Sync option when you connect your phone to the computer via USB, please follow the
Instructions below:
1. Make sure you select USB Debugging in Settings > Applications > Development before connecting your phone to the computer
2. Connect you Phone to the PC and wait 20 seconds for your phone to install HTC Sync on your phone.
3. Unplug the USB sync cable. Wait for 5 seconds. Reconnect the Phone to the PC using the USB cable.
4. Select “HTC sync” and wait for HTC Sync to recognize your Phone. This process could take up to a minute your first
time connecting to the computer.
Click to expand...
Click to collapse
Or just install pdanet on both computer and phone, it will automatically install the drivers too. After that you can easily uninstall pdanet from both computer and phone, the drivers will stay installed.
hello, I had the same problem, cm since I upgraded to, I can not sync my windows with wildfire, and I found an alternative way to synchronize your PC and the wildfire MyPhoneExplorer excellent! really good!
I'm having the same problem, I can't access my Wildfire through my PC.
My PC recognizes the device but I can't access the SD-Card as it says 'Please insert a disk'. It's just charging, no option to establish a connection to the disk drive.
I tried several things, including the USB-debug mode which didn't work out. With MyPhoneExplorer I have a connection to my phone (can see calls, messages and memory status) but when I want to view the files on my SD-Card it pops up an error message saying "OBEX protocol couldn't be initalized! Phone didn't answer'.
Please help me how to connect my Wildfire again!
gellow said:
I'm having the same problem, I can't access my Wildfire through my PC.
My PC recognizes the device but I can't access the SD-Card as it says 'Please insert a disk'. It's just charging, no option to establish a connection to the disk drive.
I tried several things, including the USB-debug mode which didn't work out. With MyPhoneExplorer I have a connection to my phone (can see calls, messages and memory status) but when I want to view the files on my SD-Card it pops up an error message saying "OBEX protocol couldn't be initalized! Phone didn't answer'.
Please help me how to connect my Wildfire again!
Click to expand...
Click to collapse
OK, i somehow figure it out by myself:
all I had to do is rebooting my device, after that everythings is working just fine! Thanks for nothing
You should have tryed that before asking. It's common sense.
Sent from my HTC Wildfire using Tapatalk
try and install HTCDriver_2.0.7.17 in the root of ur phone!
When I plug in my Htc Glacier w7 automatically installs drivers for the phone. Upon inspection the drivers are for remote NDIS internet sharing. So great i can tether super easy, and all. The problem lies in the fact that i have no way of accessing the SD card. even when i mount the SD card on the phone it fails to show up on the computer. The SD card works fine, and the phone works fine. I have all the usb drivers for the mt4g but i never get a chance to apply them. If i got to update drivers it says its already up to date even when i point it right at he usb driver folder. If i uninstall the drivers and unplug then replug in the device they are just automatically reinstalled, not giving me a chance to do anything else. Just upgraded to w7 from xp64 this is the only major problem i am having.
Just in case you haven't tried, in settings check under connect to pc, and you should have the choice to turn the phone into a portable hard drive or something like that... can't say what the exact wording is on the phone, as I'm not running stock anymore and the connect to pc sub-menu isn't there anymore.
hey guys.
i've been using the xoom for about 3 weeks now. i have the latest motohelper driver. i'm using windows 7 x64. i've been able to access and transfer files before no problem. I rooted over a week ago and also have had no problems moving files around. accessing the sd card from the pc has also worked.
now yesterday I send my wife to move a file over, and she tells me it's not working. sure enough, no matter which usb port on the pc I plug it into, or how i disconnect and reconnect the cable on the xoom, windows gives me the USB device not recognized message.
I've tried rebooting both the PC and the Xoom. i've reinstalled the drivers. i've enabled and disabled usb debugging on the xoom. still get the same message. under device manager it shows as Unknown Device. if I go and manually select the Motorola MTP drivers it tells me it can't start the device.
we haven't done any recent software changes on the PC or the Xoom. specially not within the last two days for it to go from plugging in just fine to USB Device Not Recognized.
any suggestions?
thanks.
Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Settings --> Applications -- Development --> USB debugging.
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect
The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.
You should untick the USB-debugging - Then reinstall drivers NOT entire Kies
OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.
Shouldn't make a difference
Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.
Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)
In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)
Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?
Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted
Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated
Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.
try plugging the usb cable in another usb port on your computer and than try again.
Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.
If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.
It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!
Hi. I am a Windows Phone transplant. I got my Nokia 6 from Amazon and I am connecting it up via USB to put my music collection on the SD card. When I connect, it mounts as a CD and there is a setup for what looks to be the drivers there. When I run setup, nothing happens. The computer is Win 10. When I took the phone out of the box (from Amazon US), I noticed that the Amazon preloaded app took me to the Chinese Amazon site. so I think that this version is based heavily on the Chinese ROM. Does anyone have a direct link to the USB drivers for the PC? The ones I have seen on searching all look very dubious.
It was pretty cool turning this phone into an Android powered/Microsoft Services phone.
thanks
The Amazon app is just configured for Chinese. You can select another language, just go to the link next to the flag, drop down box, find the USA flag.
For the USB connection, after you connect the phone to the PC, on the phone, swipe down from the top and you should see a notification "USB *****". The "****" could be PTP, charging, MTP, etc. You want to use MTP to transfer files to the phone.
I am using MTP to connect, but has I mentioned, The phone is opening as a CD-ROM on the computer where there is a setup program with Drivers on it and it is write protected. If I try to run the setup program that it presents, Nothing happens. It starts, and gives me the Admin make changes screen, but after that nothing. This is the drivers that I think need to be on my computer to mount the phone properly to transfer files.
Mine did the same but as the previous poster said change it to mpt on the phone then in file explorer Nokia 6 appeared and when I clicked on it both the internal and sd cards showed up and I copied my music folder directly to sd card
Sent from my SM-T800 using XDA Free mobile app
I have the same issue. I tried choosing the MTP, even PTP as well, from the USB options, but still no luck in seeing the internal storage of my phone. Maybe this is a Windows 10 issue? I tried connecting my phone on my windows 8.1 PC and it worked fine. Anybody has a workaround on this?
my phone always have a pop-up ask me if I want to enable file transfer when I connect to a pc, maybe check if yours have the same pop-up.
Sent from my TA-1003 using XDA Labs
Phone does not show as drive
When I connect my Nokia 6 via USB, I get a popup asking what i want to do (charge, charge and transfer and two I can't remember at the moment). It does not show up as a (USB) drive (i.e. it is not assigned a drive letter), but among the Libraries (like Downloads, Pictures, etc.). I see the CD-ROM drive with the USB driver setup as well, but I guess you only need that when the phone does not show up right away. (Maybe on older versions of Windows?)
I can write to the phone and the SD card. I have a 64 GB Samsung class 10 card, it writes at only 12 MB/s; is that normal?
When I clicked 'Properties' on the SD Card, I saw that it was formatted as FAT32, so that explains why I can't write large (>4 GB) video files to it. Shame. Does anyone have an idea if this is ever gonna change?. I tried formatting the card to ExFat, but then the phone just says 'incompatible file system' or something like that.
Can't get access to my phone data mother internal nor external
I am using MTP to connect, but has I mentioned, The phone is opening as a CD-ROM on the computer where there is a setup program with Drivers on it and it is write protected. If I try to run the setup program that it presents, Nothing happens. It starts, and gives me the Admin make changes screen, but after that nothing happens. Pls help me guy's......
I have the same problem on Windows 8.1 x64
Nevermind, I found the solution for my device, I can't guarantee it's the same for you.
Open your settings on your phone
Go to About Phone
Repeatedly tap on Build number untill a message pops
up saying that you're a developer now.
Go back into settings and open Developer options now
Scroll down and find USB Debugging and turn it on.
That's it, you should be able to manage your files now
Finally Nokia is making Andorid based phones now. Because Android is the kind of OS people need today. With tons of application choice.
You can download the ADB driver for your Nokia in this link:
https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip
change your cable. That's what the problem is