Database Users

SERIOUSLY, please help with SMS torment!

Sorry to return to an older topic, but nobody answered me and this bug is really annoying...
Sometimes selecting a contact and "send Sms" from its card pulls up a blank SMS form, without the receiver's number already typed in. This happens with some contacts only, but... HOW DO I FIX THIS?
TIA,
yours truly (exhausted)

Hmm... have you tried recreating the contact?

This happened to me before, when sending text messages, or even emails, it lets you just click on the space provided and puts in the contact numbers. However for SMS, use your stylus and tap on the "To:" word.
Ta da! It's actually on the manual and I've been trying to figure this thing out for a while myself. Good luck

I have tried this on my qtek and does not have this bug. Do you need to send sms this way or can you not select message\new then select to to get list of contacts - may solve your problem. If not prob a ROM problem - did a quick search cannot find any references to new qtek italian rom so suggest you go to qtek italian website to look for new rom. Or upgrade to WWE ROM
Good luck

Cutejules: I know you can use that workaround, but still the problem remains. Why only a few contacts have this bug? How can it be solved?
Meschle: I don't think there is any upgraded IT rom, but I will look about the WWE thing (which I don't know anything about, but I'm sure there are infos about somewhere in this forum)

i dont think it pulls up a blank page, the problem I noticed after a while is it pulls up a sms page and shows you half way down the page as if you have scrolled down.
the work around = scroll back up.

bubism said:
Sorry to return to an older topic, but nobody answered me and this bug is really annoying...
Sometimes selecting a contact and "send Sms" from its card pulls up a blank SMS form, without the receiver's number already typed in. This happens with some contacts only, but... HOW DO I FIX THIS?
TIA,
yours truly (exhausted)
Click to expand...
Click to collapse
the number should be saved as mobile, may be you saved it as somthing els like home or work.

Karzi: nope, it's the actual "To:" field which comes up blank.
Ammar: Nope again. The "missing" numbers are correctly listed as "mobile"
This is really driving me crazy...

SMS going to wrong person

Hi everyone,
hoping that someone may be able to help me.
about 6 weeks after i got my phone i started having problems where in conversation mode i would reply to a message and it would go to another person in my address book (ususally the last person i had text'd). it wouldn't happen all the time but randomly.
I was on t-mobile but i upgraded the ROM (now 1.66) and tried doing a few hard resets. the phone would be ok for a little while then the problem would start again. because the phone is now past its month i can only get a repair. t-mobile don't know that i have upgraded the rom (i had to use hspl to do it) and htc said because i have upgraded the rom i've now voided my warranty.
anyone heard of any fixes or am i stuck with a phone that doesn't work so great for the next 15 months? (i've had the phone now 4 months and have been trying to deal with this problem for about 2.5 months now)
i've probably left out some vital information, if so my apologies.
thanks.
edit - if you have a moment to spare, could you test for this bug. DeadVirus has suggested a way to recreate a problem (post #14) that is being experienced by a few. thank you.

try flashing a 2.01 or higher ROM.

It was this problem which made me sell my HD2. I have only seen two other people, including yourself, report the issue here. Changing ROMs didn't seem to help, although I didn't try 2>

thanks both for your suggestions.
Can I ask sunking, why you didn't think of going down the repair or replace route?
I'm considering removing the flashed rom and seeing what t-mobile can do.

jeane said:
thanks both for your suggestions.
Can I ask sunking, why you didn't think of going down the repair or replace route?
I'm considering removing the flashed rom and seeing what t-mobile can do.
Click to expand...
Click to collapse
I did, the handset was replaced three times but to be fair the SMS misdirection bug was so random and intermittent that although it hadn't shown up on the third handset, by this time I had lost all faith in the device. The volume was extremely loud anyway, even on the minimum setting so I returned the handset. It's a shame because I do miss that screen and the browsing capabilities.

I have this problem too! Any solution? It's anoying!!!

the only work around i have read that works is to just text from traditional mode. it's ugly and the spoilt child in me doesn't want to accept that but it's a short term fix.
have you spoken to htc? when i called them, they said they were unaware of such a problem.

jeane said:
the only work around i have read that works is to just text from traditional mode. it's ugly and the spoilt child in me doesn't want to accept that but it's a short term fix.
have you spoken to htc? when i called them, they said they were unaware of such a problem.
Click to expand...
Click to collapse
I've just sent them an e-mail.
I hope this gets fixed soon!

WOW!!! that is worse than the msgs act. not being sent..it really is. i havent had this prob as yet (touch wood)...as much as i love this phone but that could have been the final straw for me to dump it.

I had the same problem. Phone is crap (firmware) in my opinion, I'm sure the fanboys on here will disagree.

One thing that I had notice, there are two registry values, LatestPhoneNumer and SelectedPhoneNumber in [HKLM\Software\HTC\HTCMessaging\Menu]. When the phone is about to send a message to the wrong number (you can check by doing "Menu->Send options" on while writing the sms), the SelectedPhoneNumber is with the wrong phone number, while the LatestPhoneNumber is with the correct one...
I think that the fact that SelectedPhoneNumber storing the wrong number is causing this stupid problem.

DeadVirus said:
One thing that I had notice, there are two registry values, LatestPhoneNumer and SelectedPhoneNumber in [HKLM\Software\HTC\HTCMessaging\Menu]. When the phone is about to send a message to the wrong number (you can check by doing "Menu->Send options" on while writing the sms), the SelectedPhoneNumber is with the wrong phone number, while the LatestPhoneNumber is with the correct one...
I think that the fact that SelectedPhoneNumber storing the wrong number is causing this stupid problem.
Click to expand...
Click to collapse
i think you've definitely pin pointed the place where the problem is occuring. would you mind if i copied your message to send to htc?
i wouldn't mind if i needed to check before each text but where is Send Options? are you in conversation or traditional mode? have you already typed a message. i can't seem to find it under menu. all i get is insert, quick text, delete, discard, text size, recipient phone number (which is greyed out in conversation mode) and all messages.
sorry for the stupid question.
if you can solve this i'll name my first born after you. that's right, i'll name them deadvirus.

jeane said:
i think you've definitely pin pointed the place where the problem is occuring. would you mind if i copied your message to send to htc?
Click to expand...
Click to collapse
I have already sent a mail to HTC, but you can do the same (more people, faster fix).
jeane said:
i wouldn't mind if i needed to check before each text but where is Send Options? are you in conversation or traditional mode? have you already typed a message. i can't seem to find it under menu. all i get is insert, quick text, delete, discard, text size, recipient phone number (which is greyed out in conversation mode) and all messages.
sorry for the stupid question.
Click to expand...
Click to collapse
Sorry, it is "recipient phone number" and only works if you are in threaded mode (sometimes). I've translated it from my language and I thought that it was Send Options... sorry.
jeane said:
if you can solve this i'll name my first born after you. that's right, i'll name them deadvirus.
Click to expand...
Click to collapse
Don't do that! Poor kid! XD

workaround?
I think I have found a workaround!!! It seems that if you use the Back hard button to get out of the contact message conversation window, the problem does not occur!
So, I think that the problem can be reproduced by doing the following (only in threaded mode):
1 - Open the Messages inbox;
2 - Open one contact and tap on the write area;
3 - Tap on Menu then Recipient phone number and check if the correct number is selected (It should show a small ball on the right side of the number). If the option is grey then wait a second and try again. If it's still grey it means that the contact only has one number associated and it is the one that is used for the next sms.
4 - Tap on Menu then All Messages;
5 - Open another contact (different from the first) and tap the write area);
6 - Tap on Menu then Recipient phone number and check the number. If there is no green ball (and the option is not greyed out) it's the bug!
You can do all the steps above, but using the Back hard button instead of the All Messages screen button (in step 4) to check if the workaround really works.
Give some feedback please...
EDIT: Using the Back Key also seems to solve the other bug about sms being loaded in background and covering the writing area!

No one can test this?

sorry dv, i wasn't notified of a response to the thread.
ummm... i'm trying to reproduce the problem but it is not happening for me. recipient phone number is always greyed out for me.
i suspect the problem occurs for me when there is a lag when switching between recipients on screen. it's like the information isn't re-written in the registry (as you suggested earlier).
my latest with htc is that i have been instructed by the email support to call htc helpline. will call next week and let you know.

jeane said:
sorry dv, i wasn't notified of a response to the thread.
ummm... i'm trying to reproduce the problem but it is not happening for me. recipient phone number is always greyed out for me.
i suspect the problem occurs for me when there is a lag when switching between recipients on screen. it's like the information isn't re-written in the registry (as you suggested earlier).
my latest with htc is that i have been instructed by the email support to call htc helpline. will call next week and let you know.
Click to expand...
Click to collapse
Sometimes I have to open "Menu" two or three times before the option appears available...

DeadVirus said:
Sometimes I have to open "Menu" two or three times before the option appears available...
Click to expand...
Click to collapse
no, even trying a few times, it remains greyed out.
i have recently deleted all my messages. i remember it happens when i have a few hundred messages saved. do you think that may have something to so with it? perhaps a regular deletion might avoid it having a conniption?

jeane said:
no, even trying a few times, it remains greyed out.
i have recently deleted all my messages. i remember it happens when i have a few hundred messages saved. do you think that may have something to so with it? perhaps a regular deletion might avoid it having a conniption?
Click to expand...
Click to collapse
I don't think so... I have had it with a few messages in the box...
Have you tried to test it with two contacts with more than one number each?

DeadVirus said:
I don't think so... I have had it with a few messages in the box...
Have you tried to test it with two contacts with more than one number each?
Click to expand...
Click to collapse
no, i'm afraid don't have any contacts with multiple numbers attached to their names.

Weird sms problem.

Hi there,
Not sure if this is the right place to be asking this question but i'll give it a try.
I am running handcent on my incredible for handling my sms, I have this odd problem where handcent just stopped recognizing messages from one of my contacts. Is there anyway to get it to start recognizing it again?
This happened to me back in june and I ended up resetting the phone to get it back working again. I really don't want to do that. My phone isn't rooted or anything so everything on it is stock. any suggestions would be great.

I had a similar issue once and it was caused by the area code. I didn't have it listed as part of the number for my contact, IIRC.

rfarrah said:
I had a similar issue once and it was caused by the area code. I didn't have it listed as part of the number for my contact, IIRC.
Click to expand...
Click to collapse
I do have the area code listed, i also tried deleting the contact from my phone and recreate it.

Could you have possibly "blacklisted" the contact? If so, none of the SMS's will show up in the main screen until you Check off "Show Blacklist" in settings under Security and Privacy.

That's what it was. i have not idea how he got on my black list, looks like i had a few other contacts black listed as well. Figures it was something so simple.

Sms problem

Hi!
I have had the phone for a while now and everything is working great, exept that sms dont get send to my Girlfriend Pretty annoying problem so im back useing my old phone... Anyone now what the problem can be? I have tried to Factory reset but its still the same problem :/

you mean your GF can't get your msg but everyone else can?

Yeah Like the person I care about most I cant contact

Isakk1 said:
Yeah Like the person I care about most I cant contact
Click to expand...
Click to collapse
Try something like GO SMS or handcent. That will rule out if its application specific, if that doesn't work maybe try deleting her as a contact and putting her number in manually when sending a text (or if she has multiple numbers that are marked as mobile, but are infact not). it might try send it to those.

obviously that's not a phone problem
Some settings went wrong, like ryronz said

I encountered this "problem" a couple of days ago when trying to send my daughter an SMS - tried twice, and twice it said "failed to send."
It turned out that it was because of her entry in the contacts list - her home number appears before her mobile number, so the 'phone was (by default) trying to send the SMS to the wrong number.
Have a look through the failed-send messages and you'll likely find the 'phone was trying to send them to her home or work number instead of her mobile.
Two things to do...
1. On your girlfriend's contact, long-tap her mobile number and select "Make Default Number."
2. From the contacts list, tap Menu -> Preferences -> View Contact, and tick the "Text Action for Mobile Only" tickbox.

Okej, will test that

[Q] Text Message Only Shows # and Not Name

Whenever I send a new text message, I enter in the name of the person I want to send it to, enter in my message and hit send. After I hit send, I go back to the list of messages in my inbox. They only show up as numbers now instead of names. If I go to "People" and select them to compose a new message, I enter in my message, hit send, THEN it shows up as their name and not number. Is this the way how it is or can I fix it that shows the name instead of number when just composing a new message instead of going to "People" to select them?

BTW I am fully stock, not rooted

Yeah... Something sounds borked. Try clearing data on MMS.apk. Be advised, you will lose your messages.

Mine has been doing the same thing.
The only way I can tell sometimes is if there is a photo attached to their contact info.
But I am rooted using xylon right now.

estallings15 said:
Yeah... Something sounds borked. Try clearing data on MMS.apk. Be advised, you will lose your messages.
Click to expand...
Click to collapse
Yea I went to Apps and cleared data/cache. It still going on so I might go into the T-Mobile store and hopefully they will swap it with another one.

Kid Poker said:
Yea I went to Apps and cleared data/cache. It still going on so I might go into the T-Mobile store and hopefully they will swap it with another one.
Click to expand...
Click to collapse
Jesus. At least do a factory reset first.

estallings15 said:
Jesus. At least do a factory reset first.
Click to expand...
Click to collapse
I did, more like 2 times as I've already gone thru on the phone with the reps at T-Mo

I think I've figured it out LOL.....it was the way how I had my contact number formatted on my google account. I had it with the (xxx) xxx-xxxx format that's why it wasn't able to comprehend the number, but if i have it was xxxxxxxxx, it will show up. I've probably formatted this phone more times then my computer LOL. But I'm still wondering why it didn't read it in my original format when I've had this format since the first days of the G1. Even my old N1 was able to read the number like that. That's weird.