Database Users

Can my SPV M600 be saved? [stuck in 3 color screen]

Latest update: http://forum.xda-developers.com/viewtopic.php?p=363228#363228
Let me first say: I am unsure if my SIM is now unlocked and if it has a CID check. Therefore I'm unsure if the info in the related topic http://forum.xda-developers.com/viewtopic.php?t=62496 applies. Therefore I'm posting this new topic.
I recently got a Orange SPV M600 which as far as I understand is a HTC Prophet. I am totally new to PDAs but wanting to use it with my T-Mobile sim and with a fair amount of computer knowledge on board decided to unlock it myself using imei-check.co.uk/m600unlock.php
I ran the program and it said the sim was succesfully unlocked. However when I tried to power on the device after that, it was stuck at the 3 color screen only displaying the values:
IPL 2.10.0001
SPL 2.10.0001
This gave me quite a scare because the device is brand new. Soft and hard reboot bring me back to the same screen. This morning I tried running the tool again and the unlocked failed giving me a message that key / imei do not match. After rebooting it now also shows the value RUU at the upper right corner of the screen.
I read some of the posts on this forum and did a little research on Google. I think I know what my next steps should be but I'm terrified to toast my M600.. I already fell in love with it! Could you guys give me feedback before I try the following?
* Download and unzip:
xda:[email protected]/Prophet/Shipped_Complete_Updates/RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID.zip
* Follow the steps on http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
Should that work?
PS: what does the RUU value mean and why did it appear after my 2nd try?
Thanks in advance guys!

Have you tried contacting IMEI-check's support?
RUU is. IIRC, radio unit upgrade and it should not have appeared.
Don't flash the rom, you might need to send it back to orange / HTC and there is no official orange downloadable rom as yet so if the device boots to 'dopod' or whatever they'll know you've messed with it. If the key does not match sounds like the unlocking has screwed your imei. Does the IMEI the app now recognises match the one you paid for the unlock for or the one on the back of the unit/ box?
Richard

IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..

MeneerPaul said:
IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..
Click to expand...
Click to collapse
Typically helpful....
I do not think it co-incidence that you are doing a flash operation ( unlocking) and now the device will not boot. It should reboot after unlocking according to their documentation and if it went to the tri-colour screen something was amiss after the unlocking then, quite possibly becuase of it. The unlock completed succesfully the first time then?
Don't flash the dopod rom, if the IMEI now has a mis-match you may need to send it back to orange for repair / reflashing. They will be able to tell if there is a dopod rom on there and may refuse warranty - I wouldn't mention the unlocking if I were you. There is no official orange rom you can try :-(
Richard

I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?

MeneerPaul said:
I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?
Click to expand...
Click to collapse
In the UK at least you do not need a receipt for the phone - it is based on seriel number.
http://service.htceurope.com/
Once you have tried flashing the other roms they can tell you have been flashing it and may not give warranty service, but hopefully all it really needs is a rom anyway. My warning is just in case it is not the rom that is the issue and you need to send it back.
When you run imei-check's app now what IMEI does it give for the device?
Richard

Good question, I just checked and the IMEI in their tool gives me the same one as I wrote down before the operation. It is the same as on the box and as the one I payed for to get the key for and used the first time around.

I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?

MeneerPaul said:
I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?
Click to expand...
Click to collapse
Get back to IMEI-check and ask for more help? They may claim that the unit was faulty before unlocking but if so how could the unlocker run? Or try posting at www.modaco.com to see if anyone there has any ideas.
Which country was the device supplied in? Did you check the seriel in the link I gave? If it's from the UK you could send to a friend or collegue to return under warranty without paperwork ;-)
Sorry.
Richard

Well at least we made progress, a hard reset now let's the device boot but.. after I went through the settings I pressed start and it automaticly powered off.
I then inserted my T-Mobile simcard and rebooted again to find myself in the tri-color screen. Another hard reset once again let me reboot but during the boot of Windows Windows it says 'Data crashes. Please contact your service center.'

Where in the Netherlands do you live?
I have succesfully dopotted two M600 phones and I have had one repaired by Orange, for broken speaker. They did not seem to care that I flashed it to dopod.
I might be able to help you out on this one.
send me an e-mail on [email protected]
Thanks,
Robin

O, and I unlocked both also....

hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br

chowdary said:
hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br
Click to expand...
Click to collapse
How did they try to unlock it?
Richard

hi
i couldn't speak to the guy who tried to unlock it, i spoke to his collegue and all he could say is that he tried to unlock by logs
now he couldn't tell me what did he use
i have tried to hard reset it but it comes back on that screen
:? :? :?

Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!

robincop deel 2 said:
Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!
Click to expand...
Click to collapse
thanks for your reply
it will be very helpfull if u could give us the link to download this file
as i am new with pdas
thanks

Read the prophet forum. You will find the link there in a few seconds.
Success

after doing search this is what i found
RUU_Prophet_2151327_22113102_022021_Dopod_PDAMobizEdition_v101
please could u tell me if that is ok to flash
the other thing is i can't connect to the pc
active sync is not picking up
phone is stuck in three colour screen
and all i can c is
IPL 2.10.0001
SPL 2.10.0001
any idea for that
THANKS

you should load:
RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID

Artemis doesnt`t start

please help! I have made a wrong ROM Update for my Artemis. The result is that it doeasn`t starts anymore. I see only the start screen no more. If i make a SW or HW reset tahn i see a 3 colored screen and USB. But i don`t get a connection via usb to my compute`! How can i wake up my Artemis ???

tell use more what did you do and how did you do it?
what artemis is it?
what rom was it

Flash went sour..
You need the original ROM which was on your device when you bought it. What version (HTC, MDA, etc..) and what language was the original ROM?

please i need help too
I guess I made the same or a similar mistake that dr.moppi did. My machine is a Dopod P800 from mainland china with the chinese operating system. I flahsed it with PDAMobiz_Dopod_P800W_AKU301_v1.1.2_PowerMap. Don't really remember what the original ROM was but now when i turn it on it freezes when it lights up. On the screen, it says
IPL 1.27.0001
SPL 1.27.0000
GSM 02.67.90
OS 1.28.0.0
DOPOD
I don't get a connection through usb to the computer either. I am not sure if I did the hard reset correctly. Didn't understand the instruction on that "press the soft key left and right and soft reset at the same time." Anyway, you guys are all experts, can you help me please?

it should be the same as my problem
if i remeber than i used the same ROM Update :-(
I hope anyone could give us a solution, please.

@dr. moppi we can only help you if we know what version you had before.
@empathyvirus you have to look for the original ROM which, in your case, should be the Chinese Dopod ROM. Install that one and your good to go.
Without the original ROM the only thing left to do is: sending your device to your provider or contact and sent it to the guys of imei-check. Either way, you'll probably have to pay to get it fixed.

how to install original rom
Thanks for your quick reply Pyth. In the case I get the original ROM from somewhere, how do I install it if I can't get a connection between the phone and my computer? Can you advice?

Put your device in bootloader by pressing the record button and reset at the same time. If you have your USB-cable connected between your PC and your phone it will indicate a connection by 'USB' in the left corner of your device. Now you should be able to run the ROM executable and update your device.

thanks anyway
i tried but it didn't seem to work. anyway, i have troubled you enough and maybe it's best i just go to the repair centre of dopod and pay for a fix. i really appreciate your help though Pyth.

Where can i find the t-mobile rom its the MDA Compact III that wont start for me

Hermes 100 brick mainboard

Hi i am new here and my hermes brick, no gsm, and splash on windows screen and i can not in in Kitl mode
I send my phone to reapair center and there want change the mainboard.
Can annybody help me? to get new mainboard?

I sent a bricked Hermes back for repair a couple of months ago and the motherboard was going to be more than 6 weeks from HTC, so I think it'll be difficult to get one from anywhere else.
But, before spending loads of cash on a new board, try posting here http://forum.xda-developers.com/showthread.php?t=286755 and someone may be able to help you fix the phone.
Give as much info as possible about your brick:
Which OS version.
IPL/SPL
Which radio before NO GSM message.
Is it hard SPL
Can you connect to PC and try to upgrade. If so, what is the error message.
Are you Super CID.
How did you brick the phone (eg power loss during upgrade etc).
There is a chance that someone can help - and it costs a whole pile less than a new motherboard (even if you pay the elf ).
Good luck.
closer66 said:
Hi i am new here and my hermes brick, no gsm, and splash on windows screen and i can not in in Kitl mode
I send my phone to reapair center and there want change the mainboard.
Can annybody help me? to get new mainboard?
Click to expand...
Click to collapse

I had befor orginal o2 rom germany, and have spl 1.09, and i want flash t- mobile hungary rom english rom, everythink runs fine flash without anyproblems. After finish phone restart and show no gsm and hang on windos mobile screen.

when my phone connect to pc in splash screen than activsync can not find. When i start in bootloader screen. 3 colors. yes than i can connect. but flashing any other rom not possible. i try all roms always same message.
My phone dont have anny CID annymore befor was super cid. But now i can not find anny cid

Bricked Tytn

I had a BSOD on my laptop during a radio flash and was left with a phone that got stuck on boot screen, with NO GSM on the display and no KTIL possibilities. Sent it back to Brightpoint (HTC contracted repair shop) and they wanted 350 euros to replace the system board.
So before i sell as scrap on ebay - i wanted to check that i hadnt missed any miracle cure that may have been found.
Thx

try having a look in the Upgrading forum http://forum.xda-developers.com/forumdisplay.php?f=306
am sure there are a few unbrick topics there, think i remember seening some in there once
try here - http://forum.xda-developers.com/showthread.php?t=325018&highlight=No+gsm*

Thanks for the reply - have tried pretty much everything. My main issue is not having KITL

nmonger said:
I had a BSOD on my laptop during a radio flash and was left with a phone that got stuck on boot screen, with NO GSM on the display and no KTIL possibilities. Sent it back to Brightpoint (HTC contracted repair shop) and they wanted 350 euros to replace the system board.
So before i sell as scrap on ebay - i wanted to check that i hadnt missed any miracle cure that may have been found.
Thx
Click to expand...
Click to collapse
Are you on Hard-SPL ? Could you use PC to access the Hermes ? If so, try the method to flash the ROM with a memory card method.
Good luck

Memory card flash
Thanks QQ88 - I will give it ago when I get the phone back!
If that doesnt work is there anyone with serious phone skills (thinking of pof-a-likes here) wants to earn 100 euro to help get this phone back to life then PM me.

I''ll give this a shot.
nmonger said:
I had a BSOD on my laptop during a radio flash and was left with a phone that got stuck on boot screen, with NO GSM on the display and no KTIL possibilities. Sent it back to Brightpoint (HTC contracted repair shop) and they wanted 350 euros to replace the system board.
So before i sell as scrap on ebay - i wanted to check that i hadnt missed any miracle cure that may have been found.
Thx
Click to expand...
Click to collapse
This is a tricky one but I believe that you can use the same flash file that you were using and just try this:
You should know your SPL version before going too far with this. Hopefully you can get that info by trying to boot it and if it can get to the very first splash screen with the red text, it should show it there.
Turn on the phone and let it try to boot ... Hold down the Power and OK buttons at the same time and while holding those buttons down, hit the reset button at the bottom of the phone and you should then be given the multi-color weird screen that's given right before the flash. Then, connect it via USB. Load up the flash software and it should ask you which version you're running of the SPL, select it and then click next. Auto-detect won't work if I remember correctly. Then just push forward and it should go through.
If all else fails, look up Mr. Vanx's information ... he's quoted all over this site and has his own site that has a LOT of information about bricked hermes phones.
GOOD LUCK! I hope it works.

Had a similar problem last week. Download the ROM at the top of the link below and it should unbrick your phone. It worked for me
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
Good Luck

Thank you to all that gave their input. Can confirm that I have tried all methods incl. SD flashing but due to corrupt CID and SPL 1.09 it is time to wave the white flag and give up.
Will keep up with the threads to see if anyone manages to find a way to resurrect TyTns with corrupt CID and SPL 1.09

Help with Cingular 8525/Herm100 mobile phone/mobile windows pda

I am seriously needing some light shed over here please some one i have been hunting and hunting, I even wrote a post to try to get help please help me so if any one else needs any help like this I may be able to help them also.
My phone was going through a flash when it restarted it got "Bricked" at the Windows Mobile splash screen. I want to know is there any way I can unbrick my Cingular HTC 8525 Herm100 device, via SD(micro). I have reformated my card but it still wont go to the bootloader, I have witnessed the small text at the bottom left of the screen that reads "No GSM" imediately after the phone comes on. Now either I am over reading something or missed something but if I could trouble some of the devs, admins, users, or even (not recommended, but im desperate to get working) flamers...
Please help me so that I may help others later on. Thank you

Im not a know it all....but I'll try and help.
Questions...
1) Have you tried to do a Manual load of the Boot-loader (POWER+OK+RESET)..?
Usually I HOLD the POWER+OK then hit the RESET while still holding the other two buttons, until the boot-loader loads.
2) Try taking out your Sim's card, see if the NO GSM is still there...?
I've had this problem on other phones in the past.
3) Unbricking using the SD card..? try doing a SEARCH THIS FORUM option for a
more dedicated search...
I would use a USB cord for the unbricking, as I have had better chances of undoing a brick.
Also you can used a "Motorola Razr", USB cord also with this phone for the USB options.
Well hope something works for you.
Thanks and good Luck.
Jake Howe

You also need to have installed Hard SPL V7... If you haven't then I hope you have a copy of your SHIPPED STOCK ROM as this may be th eonly thing that will fix your Hermes. If it has the "No GSM" error then its possible you will still have a brick. It generally means the radio rom is corrupted and is impossible to fix...

Thank you guys for the response I have reversed the brick of the phone a few days ago. My other question is, do anyone know how/or if it is possible to flash the phone and lock it to an "IDEN" type phone or know the Network ID Code for a Carrier called, boost mobile; a subsidiary of Sprint/Nextel.