Phone Lockups - Mogul, XV6800 General

Has anyone had a problem with the xv6800 locking up to the point where a soft reset is required from the mere fact of putting the phone in your pocket?
Ever since I upgraded to the WM 6.1 official release of the OS for the phone anytime I toss it in my pocket for more than a minute or so the thing locks up to the point where the only thing I can do to get it back online is to soft reset it 2 times in a row.
I have upgraded to DCD 3.2.6 pre-cooked ROM and even tried making one of my own with the DCD Kitchen and I still get the same problem.
What I have narrowed it down to is that any time the screen has pressure on it for longer than about 45 seconds the lockup takes place.
I have gone as far as doing a hard reset of the whole thing several times with no luck on resolving the problem.
Does anyone have any words of wisdom that might help me?
Thanks

Have you tried a different radio rom? Are you saying that when the device is sleeping pressure on the screen causes it to lock up?

I am currently using Radio ROM Titan Radio ROM 3.42.50.rar - should I be trying an earlier version?
The reason I am trying a non factory ROM is because it was doing this on the original ROM from the carrier.
Yup Basically if I take the phone and stick it in any location where the screen has any pressure on it for longer than about 45 seconds the phone locks up to the point where it needs a soft reset for it come back to life.
I'll try a different radio ROM just for kicks and just in case.
Thanks

Related

Weird problems, bluetooth, sound, activsync

Hi I am hoping someone can point me in the right direction.
I love my S200 it is perfect in every way, just lately after installing mNotes though i have had numerous problems, which seem to be only cured temporally by hard resetting the device.
I reset the device then within the next 1- 2 days I have lost my Bluetooth connection, it all seems OK but you cannot turn it on, when you click OK and go back and check both the Bluetooth on and discoverable boxes have had the crosses removed.
This problems also seems to extend to the sound when you turn it up, the phone turns it down.
And activesync just seems to stop working requiring a hard reset.
It almost like even after hard resetting the phone keeps hold of some of the old settings, is there a way of making it factory default apart from a hard reset, ie a HARD HARD reset ?
I need to get the mNotes working to stop my company forcing me to have a blackberry, but at this rate my device is hard rest almost every 24hrs.
Also how the hell can you back the device up now, in the old Activesysnc you had the option but now its gone !!!
Here’s hoping some one has the answer.
Cheers
Could you please tell how you hard reset your device? What version is your ROM?
I hard reset the device by pressing in both camera and record buttons and then pressing the stylus into the hole in the bottom, hold the record button in and let the other out, it then gives you the choice press sned to reset or any other button to escape.
The Rom is 2.9.7.24 WWE
Date 2/9/06
Radio 02.07.20Protocol 413.1.03
Ext rom 2.9.7.106
Cheers
It's quite unlikely that any settings from installed programs could remain after a hard reset.
After the next hard reset, I would try to use the phone without any program installation to make sure that it works under its default settings. If problems come back, then you may have a defective device and would have to return it back to your customer support. If there is no problem I would then try to install program one by one to make it clear which program causes the problem. Good luck!
Bluetooth not working
Also seem to have the same sort of problem.
Bluetooth works ok for several days and then for no reason refuses to connect to my bluetooth car kit and have to do a hard reset and start agn.
This has happened several times now.
Device is UK Orange M600 Standard rom etc.
Was wondering if to flash with a different rom maybe i-mate to see if this cures it. any ideas anyone.
Khuanchai
This is what I have done for the last 6-7 days, it is now becoming very frustrating. Even my old MDA did not require this much attention.
Now thinking about putting in the latest Dopod Rom.
Hard reset last night , no bluetooth now and Activsysnc no longer works.
So I supose its another h-reset or an upgrade ??????
Agree with you to try to upgrade it to the most recent Dopod 818Pro ROM (ROM version: 2.15.13.27 WWE). I have been using this new ROM for a while without any serious problems.

Touch Elf (3450) freezes

Hello everybody,
After flashing an Elfin Rom to my Elf, my Elf stuck at there colors screen. Vodafone-Shop was quite helpful and they sent me a new Elf
I have been using the new Elf for about 3 weeks and for the third time (happens almost one time in a week), my Elf does not recognize, that i press the power button. If the display was off, i see that the led blinks and even the long pressing of the power button does not change anything. The only solution was a soft reset. Today i lived it again, but this time the display was on and it did not turn off. Holding the power button for a few seconds and restarting was the solution.
Has anyone the same problem or any ideas why it can happen?
Thanks in advance...
Erkan
On my HTC Touch (P3451) I have the same problem: The phone randomly freezes in such a way that I have to do a soft reset. Also, when the phone is on stand-by, when I press the On/Off button (to turn the screen on) nothing happens... neither if I press any of the other buttons (green, red or camera),despite of this, the green led of the top still blinks... Some other times, it justs restarts by it's own, no matter what I'm doing (a few time during today screen, some other using office, a couple listening tu music, and a lot of times when it was on stand by in my pocket).
Also, the phone loses the cellular signal very often (I don't know if that is related to the freezing problem).
I've tried doing a hard reset an using it without any 3rd party programs installes, but the problem persist.
I tried taking it to the vendor in Lima (where I live), but they say that because thre's a small scratch on the case, the warranty is void...
I don't know what to do about this... Any suggestions? please?
This is a hardware problem, This problem is associated with faulty motherboard, and suddenly, in a few days you will notice that phone will stop getting power on, it generally happens when phone falls on hard surface from a height, may due some dislocation of micro soldering. Its better you report to service centre, if the phone the phone is in warranty, they will replace motherboard free of cost, only issue is your device IMEI number will change with motherboard replacement.
i think the problem was something to do with the software. i flashed the Junior version of Onyx ROM with Windows Mobile 6.1 to my Elf, which has YouTube and GoogleEarth preinstalled and is memory-friendly at the same time. Now my Elf does not freez anymore.
I think it's a software problem.
I flashed a lot of ROMs in my Elf but, after a flash version 3.1.1 of really great Onyx Sr., the phone starts to have a bad behavior. It's freeze a lot and the green led still blinks.
I will try to use normal light off and shutdown method instead of using ShutXP to try. But it's definitely a software problem.
--
Marcos Guimarães
Brazil
HI marcosvafg,
i have done the same like you, marcosvafg. but unfortunately my touch is lost in black-screen-smart-moblity-screen-space. can you give me a detailed description what you have done to restart your mobile phone?
i did this:
- go into bootloader
- start to install new rom
but every rom i used i got an error (image is corrupted, wrong model ID). which rom did you use?
many thanks
alex0123
I had a problem where my Elf started freezing almost after me entering the PIN. It is true that it got a rough drop just before doing it, but no serious damage was done to its skin.
I got it to the company and they changed the motherboard free of charge.
Hi guys,
i think gagandeepbains is right that this is a hardware problem. Because i lived it many times with some other cooked ROMs, and i can say that it is happening mostly when the temperature in the environment is low. maybe it is a reason, why this happens usually, when leaving the mobile on overnight...
after flashing my original ROM, i"ll give it back to Vodafone and ask for a change.
for you all, if you still have warranty, bring those back (and who knows, maybe you get an ELFIN instead of an ELF).
the same thing happened to my elf when i first got it back in august last year.
was a hardware problem, orange UK sent it to HTC for repair and i got it back 3 weeks later with a new motherboard in the phone,
also got a surprise to find that they had also upgraded the memory.
i sent in an elf and got an elfin back.
i thought that was a nice surprise
alright.
but to make sure, you can always upgrade to 03.21.90 radio.
thats the most stable one.
I had the same problem but with coocked roms (rarely with the original one)
early onyx roms had a bug with ELF but not in new roms
If still in warrenty try to change it again

Reflashed issues - 'align screen' not progressing

So I am having to flash back to a previous version due to some issues with the camera and battery.
Flash back to a Telstra official ROM from HTC website - it installed fine - however when it goes to the 'align screen' it doesn't register any taps at all.
If I try to reflash with an older original rom it comes up with a connection error
Any ideas?
--- Update ---
I have updated to the original stock rom for Telstra + original SPL 1.15 - when I boot however it does the 'first time setup' - and the align screen comes up - if I 'rub' my finger around the location it will move - but no single tap works - after going through the five spots - it will just then loop again... really frustrating!
Similar symptoms
After updating my touch HD I noticed a similar effect. When my phone was new the screen align requested 5 taps then proceeded, however after flashing to newer ROMs the screen align intermittently repeats itself.
I've found however that it suceeds more often (and quicker) when I use the stylus to tap the center of each cross and make sure each of my taps are 'long-holds' (like when holding the 'tap' for the context menu).
I have put it down to an update perhaps trying to more accurately align the screen to the user? But I would be interested to find out if in fact it is a problem with the software, or something with the screen maybe?
Unfortunately though, my only offer of a solution to your current problem would be how I got passed it; patience, and firm screen taps (with the stylus).
i think it's best to use the stylus whenever you align the screen. i usually tap-and-hold until the crosshair moves to the next spot. i've never been able to align with my finger.
I would recommend a hard reset and try again. Worked for me!
yeah I tried a hard reset - and tried holding for ages as well - no luck so far
Gil-Dale said:
yeah I tried a hard reset - and tried holding for ages as well - no luck so far
Click to expand...
Click to collapse
are you using a stock ROM along with a stylus? also, if i recall, you were wanting to reinstall your stock ROM to get your device serviced? correct? was the screen one of the issues you wanted to fix? and finally, if you applied the stock 1.15 SPL, be sure you flashed the ORIGINAL Telstra ROM. i'm not sure of this (and it could be a moot point) but flashing to the newest Telstra ROM could update your SPL. sorry for all the questions; this is my way of brainstorming via user forums.

Screen won't respond when trying to unlock

I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?
tony.wheeler said:
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?
Click to expand...
Click to collapse
I just hit the reset button and it fixed it
Not the first time i've had to reset due to a strange lockup.
Might have to slap a new ROM on soon i think!
Seems to be struggling to get 3G reception (even in areas where my TyTn II was fine) grr!
ive had the phone for about 3 weeks, and used about 3 roms...
i experienced this probelem with the stock rom, and i still do sometiems with custom roms, but not as much as stock.
u should try a custom rom..helps alot.
I've posted about this problem before - it's possible your device is subject to heat problems. Mine did exactly the same thing when it got warm (either in the sun or while charging). Had to put it in the freezer a few times to get the touchscreen to respond again. And the phone worked as if nothing had happened.
Next time it happens, check the temperature of the back of the phone. If it's warm to hot - put it in a plastic bag and into the freezer for a minute or two to cool down, then try again.
I had your problem too many times even after trying cooked ROMs and upgrades/tweaks/hard resets so has gone back for replacement...
see this
http://forum.xda-developers.com/showthread.php?p=5256019#post5256019
HTC HD2 unlock not responding
Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
If my experience can mke you feel better, in 1 month i had 3 times the same issue , and in one month i did 2 hard reset and 1 rom update.
And today i can not open my mail window, i can only look at the preview but no way by taping to open a ful window.
Also I notice is imposibel to send vcf contacts to other phones, grrrrrrrr HTC is really making me very mad
any permanent solution for this? it plagues quite a long time.
niulj said:
any permanent solution for this? it plagues quite a long time.
Click to expand...
Click to collapse
went through this for a week. flashed to 5 different ROMS all doing task 29 before I did so and used recommended radios for each build. also did MTTY.
nothing helped.
my only option was to send my phone in to Tmobile for a warranty replacement. so far my replacement is working fine on a cooked rom

[Solved] Touchscreen locked

I had a strange issue recently with my build (below). I had a 'normal' data freeze and rebooted, but when I did, apparently a message was waiting and some appointment on my calendar was due. This seemed to really slow down WM and HaRET ran very slowly before booting Android. However, after Android booted, the touchscreen was locked and wouldn't slide out of the way. In fact, the screen darkened and shut off just as if I wasn't touching the screen at all. I did receive a phone call, which worked, but touchscreen was still unresponsive.
So I tried rebooting again. This seemed to lock up JMZ Dual Boot and not allow me to boot up Android. Moreover, it locked my touchscreen in WM! I have pocketshield installed, and after cover screen showed up, I couldn't move it away. I tried rebooting, taking the battery out for 5 minutes, etc. and no luck.
Ultimately, I resolved this by a HARD RESET of the phone. Lost my windows setup which will take some time to repair, but since I use Android most of the time, maybe it doesn't matter?
Anyway, posted this in case others are having this problem, maybe there's a theme.
editted: ok, touchscreen stopped responding again, in WM and Android, while the unit was just sitting on my desk. I'm now thinking hardware problem...
yes i have the same problem since a ~week. NO TOUCHSCREEN... i have flashed maybe 100 different roms, but no luck... even when i install the original vodafone rom with radio and downgrade to spl 1.48 it doesnt work... this must be an android issue i think.
yesterday i was in the vodafone shop and they give me an NEW HD2 ))))).
now im waiting for an solution about that problem and hope someone will fix it. untill that i will stay on WM6.x. i dont think, i will get another new HD2^^
sorry about my bad english! im german...
ps: when i started the hd2 there was an picture of an WORLD MAP for ~one second. maybe this helps. i think there is something in the front of the orange screen. something with "yes" or "no" option. but i cant see it.

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