My htc tytn and problems - 8525, TyTN, MDA Vario II, JasJam General

I bought htc and i have few problems so i hope that some one can help me.
I dunno how to connect my htc and pc with usb, how to send files from one cell phone to htc and how to find memory card (micro sd)
So i hope that some one can help me

Armada1987 said:
I bought htc and i have few problems so i hope that some one can help me.
I dunno how to connect my htc and pc with usb, how to send files from one cell phone to htc and how to find memory card (micro sd)
So i hope that some one can help me
Click to expand...
Click to collapse
Welcome to XDA-Dev
One step at a time with this one I think.
First, can we assume you have a USB lead/cable?
If you have and you have connected it between your phone and PC - what happens?
Mike

Did you get a manual with it as all this is covered in there. It REALLY helps to, at least, glance at the sections you're having problems with...
For memory card though, how big is it? If its bigger than 2Gb and, I'll assume you're running wm06, You need to either have upgraded to wm06 (as some versions weren't sdhc compatable) or flashed a cooked rom. Otherwise install this - http://forum.xda-developers.com/attachment.php?attachmentid=58063&d=1194986892
It also helps things if you format the sd card fat32 before doing anything else as it makes life easier later.
To send files use bluetooth... Read on how to start it and pair with a device in your manual.
Cheers...

Firstly welcome to xda developers
try installing active sync, if you are using windows XP or Windows mobile device center if using vista then you can connect the phone to the pc via usb & or bluetooth
go here for either version
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx
finding a memory card isnt that difficult, to send files to the htc from another phone just bluetooth it over , but you need to switch bluetooth on first, obviously.
By the sounds of things ultramags69's advice is the best ,at least read the user manual before asking easy to find answers.
I would also try to explain in greater detail exactly what you are trying to do , then maybe you will get more precise instructions

Related

"USB Mass Storage Device" Software

Hi,
Just like the new feature in WM5 "USB Mass Storage Device" there is a software package which does the same.
It turns the USB port of your Pocket Pc in a Dumb USB Memory stick. Check out http://www.softick.com/pocket-pc/cardexport2/
BUT Sadly.... the site say's the following:"i-Mate
Model Processor type Test result Notes
Jam Intel PXA27x Doesn't work yet
So I need other potential users who think they gonna buy the software when it works on the Magician! They say We are permanently developing support for the new devices. Tell us what device support do you need.
Drop them a Mail or message on http://www.softick.com/pocket-pc/cardexport2/ and hopefully they will develop soon a nice to have tool (and long waited for one) for the Magician!
Or maybe somebody else knows a alternative (yeah yeah, i would like to say the wm5 will come soon to the magician)
Take care , Tom from Holland
Stupid me, Didn;t use the search option long enough, find a cross posting : http://forum.xda-developers.com/viewtopic.php?t=23233 was allready there. Looks like they fixed the [problem, unofficial it works now thanx to DES.
If I read from the website :
Accessing storage card has never been easier!
Switch USB mode from Active Sync to Card Export
Insert your Pocket PC into cradle or connect to USB cable
And after few seconds desktop drivers automatically mount cards as a logical disk!
What is special in it? Cant you do it using ActiveSync?
gogol said:
If I read from the website :
Accessing storage card has never been easier!
Switch USB mode from Active Sync to Card Export
Insert your Pocket PC into cradle or connect to USB cable
And after few seconds desktop drivers automatically mount cards as a logical disk!
What is special in it? Cant you do it using ActiveSync?
Click to expand...
Click to collapse
Not all machines have ActiveSync installed. With Card Export installed, you ppc can be treated as a card reader (no driver for Win2k or above).
Using card export for Car Radio's.
Is there someone who tested it also with USB Car Radio systems? They sell car radio's where you can put in your USB key/stick and the Car radio starts playing the MP3 songs on that stick!
It would be awesome if you could connect you Jam to you radio system this way!
Take Care, Tom from Holland.
I Got a quick and complete answer back from them!
A reply for my request:
Dear Tom
This letter contains a reply to your request support to Softick Support Team.
Please don't reply to this e-mail. Use the link above instead.
Reply date - 2005-06-17
Thank you for your request.
As far as I know, Card Export II should work with Car radio, because we have reports that Card Export II for Palm OS works with Car radio. Anyway, you'll be able to download trial version and try it before buying.
We are planning to support your device in our updated version today or tomorrow.
Sincerely yours
G M
If you'd like to reply on this message, please use our web interface.Your personal link is
works! mda compact..
gogol said:
If I read from the website :
Accessing storage card has never been easier!
Switch USB mode from Active Sync to Card Export
Click to expand...
Click to collapse
How do I switch form Active Sync to card export?
Typically RTFM!
Or start CE2 on your magician, you'll get a icon in your tray, tick it and setup preferences & default card. Then tick Card Export in the same menu. Now your magacian isn't using the SD anymore. On your PC disable AS usb connection & plugin the usb at both ends. Now your mass storage device will be installed.
regards, M
So this is not possible without CE?
andreas
An USB2 card-reader is the fastest solution.
M
oltp said:
An USB2 card-reader is the fastest solution.
M
Click to expand...
Click to collapse
Not everyone has a card reader at home and not everyone has activesync installed. i.e. i use CE when i'm at university and i need to bring my work with me, or when i'm at one of my friends' home and he shows me his latest mp3 collection...
I don't usually bring a usb key with me (and even when i do, my key has only 128MB Vs my jam SD card's 1GB) while my jam is ALWAYS with me. Sure, you'll need a mini usb cable but, fortunately, many digital cameras, scanners, printers and so on have one.
That said, I think CE is one of the most useful programs out there.
Just my two cents...
Bye bye,
Isidoro
PS: starting from 2.04, Card ExportII is FULLY compatible with our Magicians.
PS2: I'm DEFINITELY NOT a CE developer!!! Bye
oltp said:
An USB2 card-reader is the fastest solution.
M
Click to expand...
Click to collapse
Not everyone has a card reader at home and not everyone has activesync installed. i.e. i use CE when i'm at university and i need to bring my work with me, or when i'm at one of my friends' home and he shows me his latest mp3 collection...
I don't usually bring a usb key with me (and even when i do, my key has only 128MB Vs my jam SD card's 1GB) while my jam is ALWAYS with me. Sure, you'll need a mini usb cable but, fortunately, many digital cameras, scanners, printers and so on have one.
That said, I think CE is one of the most useful programs out there.
Just my two cents...
Bye bye,
Isidoro
PS: starting from 2.04, Card ExportII is FULLY compatible with our Magicians.
PS2: I'm DEFINITELY NOT a CE developer!!! Bye
deleted
I agree CE is the best option (I'm still in the trial period), only having WM5 & CE apparently being not compatible you need that card-reader or settle for low speed LOL
First advantage of not having WM5 second is VGS push-mail
Perfect. I just tried it, and it works flawlessly straight out of the box.
wireframe9 said:
Perfect. I just tried it, and it works flawlessly straight out of the box.
Click to expand...
Click to collapse
On what device?
i-Mate JAM, ROM 1.12.00 WWE, Radio 1.12.10, ExtROM 1.12.149 WWE.
Now, all I need is USB host support

Activating USB Mass storage device mode

I've read somwhere that Windows Mobile 5 has built-in support for actiing ass a usb mass storage device.
Is this true?
How do I activate it, when connecting to a computer (win xp, win2003, OS X.3)the device gets listed as GENEREIC RNDIS.
Qtek 9100
Windows mobile 5 (norwegian)
Kingston 1GB miniSD card
You can always try Softick Card Export if you don't succeed.
Cheers, M
oltp said:
You can always try Softick Card Export if you don't succeed.
Click to expand...
Click to collapse
Last time i checked, unfortuantely CE wasn't compatible with windows mobile 5.
Andreas
Sorry,
Try writing an e-mail to the developer, like des did. Maybe it helps.
Regards, M
WM 5.0 as USD Device
What a dream, how nice if WM 5 did support USB devices or memory readers, transfer files from Camera etc without removing cards.
I havce seen 3rd party freeware downloads that allow a pocket pc , magician/universal to act a usb drive from a PC.
Not sure if thats what you mean. Easier than having to go through activesync.
Wish my pda supported usb 2 go for backups.
CE2 is such a product, although not free & the only one I know off. If you found another one & post it you make a lot of people happy.
Regards, M
You're talking about using the Wizard as a mass storage device, rather than using mass storage devices on the client, aren't you?
The Zaurus range can do this, all you need to do is tell the device to act as mass storage. How you enable it on the wizard is beyond my knowledge, but I guess you'll need to either poke in the registry or use some switching software.
It'd be neat if you can do this!
Whats wrong with using Explore under Active sync... or even a short cut to it... I do.
Terran
You need active sync installed and that is not available for OS X or Windows Server 2003 without SP1
Result I can't connect to my computer at work, or my laptop at home.
Only computer willing to sync is my old winxp box which is downgraded from home computer to file and webserver.
Andreas
Don't know what the wizard speeds are, on a magician it's too [email protected] slow!
I also read that it should be possible to use the mda compact II as a mass storage device, without any extra software. But I didn't find the option now...
MAybe they will add it in a later rom-version (I hope so..)
But honestly I don't think they will do this, so we have to hope that
softtick will program it for use
Regards,
km
with the Eten M500 it was possible to use it as a USB host, so connecting eg your USB cable from your digital camera directly to your pocket PC. But now, with the new Eten M600 this nice functionality has been lost...
So I think this was a specific device functionality, which was made by Eten for the M500, but I doubt it is a standard WM 5 functionality...
CIAO!
VOODOOS!L
I have managed to network my wizard and my powerbook using the wifi connection quite sucessfully. I can log into my account and access the harddrive volumes. Still can't sink with contacts though.
Steve

XDA mini s as a USB Pen Drive?

Hello.
Just got my XDA Mini S today and am in the process of upgrading the ROM and doing some other custimizations to it before I start using it. One thing that I do not yet have is a miniSD card. I am leaning towards getting a 2GB card, but as I recently got an iPod Nano I know that I will not be using the XDA as my main music source. I do however make frequent use of USB PenDrives and would get the 2GB card if the XDA can be used as one. So my question is as follows: if I plug in the XDA into any computer will it show up as an portable drive or does it require the instilation of the software everytime? I only have one computer (and no miniSD card ) so I have no means of testing this. Any help would be appreciated.
Thanks for the help!
Pomidor
USB Pen Drive
Hi - if I understand you correctly - you are correct in assuming you would need to install ActivSync on all machines you require the device to connect too and establish a paternership with each PC. Not ideal.
However if you were able to do this this device shows as a "mobile device" under "My Computer" and you can use explorer to do all the normal file transfer options - cut, copy paste etc.
You could look at utilising the Bluetooth or Infrared ports to transfer files to the SD card - however the receiving PC would need to be capable of accepting files in this way - indeed a bluetooth partnership would need to be established with each PC also - so maybe no improvement over ActivSync.
I hope this helps - indeed someone out there may now of an easy after market program that could do it. :lol:
Hi,
I use softick's CardExport II (version 2.11) to switch between ActiveSync mode and USB PenDrive mode.
Version 2.12 is available, but that doesn't work for me; it doesn't recognise the PenDrive with it. Version 2.11 however is working like a charme for me.
Cheers,
Cacti

Pb with my USB cable

Hello!
I'm quite a newbie in the whole HTC world, so please answer with simple words!
Here is my problem : my HTC just wouldn't "see" my PC (neither under XP nor under Vista) when I plug the USB cable. Of course, I have already tried to reinstall ActiveSync (XP) or Sync Stuffcenter (Vista), but it doesn't work.
The battery is still charging so I assume that the cable is not broken...
Do you know if the USB cable HAS to be the HTC one? (I might currently be trying to use a Canon or Nikon one, initially designed for a digital camera...)
Any other idea?
Thanks,
Ced
on your htc try going to
1º- settings:
2º- system:
3º- then go were it say´s usb to pc
4º- there you will find a box ,if it has a check on it then uncheck it ,but if it
dont have a check on it then check it
5º- have fun with your device
In alternative....
...Make sure that activesync is talking to the USB port: On the windows PC, open activesync and look in the menu File-->Connection settings. Make sure that "Allow USB Connections" is ticked.
By the way, i don't understand why but once in a while this checkbox becomes unticked without reason....do you have the same?
Thanks for your answers, but it still isn't working...
@pzucchel : on Vista, ActiveSync does not exist I think... and on Sync Center, there is no such thing as "allow USB connections..."
@LAMM44 : the case was unchecked, so I checked it, and here, miracle, my computer shows me a window telling me that it is uninstalling something... ... ...and then... ...nothing! The PDA doesn't have a letter, this bl..dy SyncCenter does not see anything, ...
Thanks anyway, if you have any other suggestion?
Any service which might not be running and should be activated on Vista? (I don't think so, because it is not working on XP either)
Any thoughts about this USB cable thing?( Do you know if the USB cable HAS to be the HTC one? (I might currently be trying to use a Canon or Nikon one, initially designed for a digital camera...))
Ced
EDIT : the "uninstalling" thing was about Windows Mobile Device Center. When I run this program, I can see the "allow USB connections" case, which is checked... but with the case on the PDA checked or not (the one with the advanced network stuff), WM Device Center still says that the mobile device is not connected...
I can confirm you can use Any USB cable (i am presently using one from Garmin) - even through USB routers. You are right - my comment on the USB port was related to win XP. BTW, are you sure you are using an up-to-date activesync?
I have downloaded the last one on XP yesterday... But not on my computer (mine works with vista).
I can try to update Vista WM device Center... but this should have worked on XP!
Thanks for the answer about the USB cable... It seems to be a pb on my HTC then. I went through all the menus but don't see anything relevant...
...did you consider a hard reset? of course, not having activesync you cannot back up- but maybe you can use the sd card.
are you using active sync 4.5? do you have an original rom?
Yes, I wanted to do a hard reset... but not without backing up my contact and SMS!
Would you know where these are stored in the memory? (if I could just copy/paste a folder on the SD card, then I could reinstall windows mobile completely...)
I tried ActiveSync 4.5 on XP yesterday yes. I have never reinstalled WM, so I am a bit lost... What is an original ROM? If it is a DVD of WM or something, I have to search, I am not even sure I have it... I think I have the initial HTC DVD, but is there WM on it? Certainely...
BTW, would you advise me to install WM6 instead of WM5? Is it faster? And a last question : what does "ROM Tnyynt 015 (CE OS 5.2.20273 Build 20273.1.3.3) " mean? (I must admit that I don't understand I mere word of the Trinity wiki... what is a kitchen ROM for instance???)
OK, a few things to be explained!
you probably bought your trinity and it comes with an ORIGINAL rom inside it, that should be more or less working. For example, initial roms didn't even allow to use the internal GPS, that was installed but not usable because of software issues.
I don't know where you live or where you bought it, but typically your telephone company or the seller (dopod, HTC, Qtek) provide regional upgrades and improvements of the operating system (windows mobile) and of the radio rom (the one controlling WiFi, GSM, GPS, Bluetooth, etc.). Sometimes it is the case, sometimes they forget about you since you bought it and they got their money - bye bye!!!!
Then....comes XDA-Developers!
here, we generate our own operating systems and improve further the possibilities of the various systems. For example, many of us are using Windows mobile 6.0 and 6.1 on the trinity, we can switch a french telephone into an english telephone, unlock the telephone to be used in any country, etc.etc.
A telephone is much more powerful than a PC 10 years ago: in terms of processor, graphics, memory, I/O. Not a surprise that, as a PC, software can be improved. Believe me (it is at least three years i am following this): the speed, functionality and performances of the telephone can greatly improve!!! I am using the rom cooked by TNYYNT, version 15, which is based on windows mobile 6.1 and a very recent release (build) of it.
Main negative consequence of installing a cooked rom: don't expect that warranty will be valid!
Said this, a warning: you do it at your own risk. Therefore my suggestion is READ before you do things. Now your activesync problem is minor, but making the wrong upgrade could block your telephone. Nothing is "forever", but a badly stuck telephone requires good skill to recovery it.
So, step by step: is anything else working in your system? if so, i would concentrate in this active-sync problem only, for the time being.
If you would be intrigued in learning more and play with your P3600 (or P3600i, there are actually two models!) then be preparred in reading a lot on this forum! in this case, start from here:
http://wiki.xda-developers.com/index.php?pagename=HTC_Trinity
I hope i was able to make things a bit clearer for you, don't hesitate in asking more.
i see it right now: to backup your contacts and SMS, without activesync, you can do it with this program called pimbackup that is described in
http://forum.xda-developers.com/showthread.php?t=299705
you could download it directly from the telephone (or send it by email), save the installation program onto the minisd and save the contacts/sms onto the minisd card (Storage card). Then, after the hard reboot, you will have to reinstall the pimbackup and restore the contacts/sms again. is it OK?
Thanks a lot for these explanations! I will try pimbackup tonight.
Actually, I bought my HTC on ebay, and the previous owner had upgraded it to have the radio working, and had installed a lot of softwares and tweaks... But now I would like to choose my own! I understand the principle of the ROM upgrade of course, but I am just a bit lost with all the different ROMs! What is a kitchen ROM, what does "dump the ROM" mean? See, I would need a back-to-basics tutorial!
BTW, is it legal? (I mean, the packed ROMs come with Windows isn't it?) just to know!
Thanks again!
Hi, the fact that there are a lot of tweaks and radio upgrades on your HTC doesn't play much in your favour!
When you are ready, and only when you are ready, go and install Radio Rom 1.56 and the rom TNYYNT 017 (I am ASSUMING you have a P3600 and not a P3600i...right?)
http://forum.xda-developers.com/showthread.php?t=413612
somebody could disagree...but i think it is the best choice!
Concerning the legal aspects, i am not a lawyer but microsoft is well aware of the XDA-Developers site, including HTC and the involved companies. Many of us do believe they use this site for beta-testing....but again, search yourself on the site to know microsoft's opinion...
My argument: I paid for the WM license, I bought the hardware and i would like to have a nicely working system - if they are ready to support their customers they should let us know ;;;;-)
By the way - about your question on the "legality" that made me thinking about it . Read this thread and enjoy it!
http://forum.xda-developers.com/showthread.php?t=290190
Whaou, great post about the legality, thanks!
I think I have a 3600 and not a 3600i (I am a bit ashamed, but I don't know how to know this.......), but the fact that the radio wasn't activated when the previous owner bought it seems to mean it was the 3600, no?
Thanks a lot for PIMBackup, it worked perfectely, and really fast!
Now that my backup is done, I'm a bit stuck, because I still haven't solved the USB problem, and I need the connection to download the ROM...
ready for a hard-reset? settings-->Clear Storage (dont worry - it will not clear the minisd...)
just before the hard-reset : do you think my usb connection has any chance of working after that?
EDIT : hard reset done, USB working just fine!!! Thanks a lot!
Now I'm ready to spend hours trying to install install Radio Rom 1.56 and the rom TNYYNT 017.
(do I need to install TNYYNT first?)
EDIT2 : OK, I have installed TNYYNT 017, it's really simple actually, and must faster than my bugged WM5! I haven't tried the radio yet.
Thanks again!
EDIT3 : BTW, would you advise me to install Tomtom 6 or 7? Thanks again!
Answer one: of course i think you have some chance...especially now that i know it works!
Answer two: go for the radio rom...and donate to TNYYNT since he did really a great job. If you try other roms, you will notice the difference (i tried all of them, essentially). The radio rom is also very great in my opinion, and the update is easy.
Answer three: TomTom 7.4 is indeed the best (even better than IGo).
I am happy that it worked out and i was helpful.
Tomtom 7.4?
On tomtom's website, I can only see the 6th version of Tomtom Navigator (http://www.tomtom.com/products/category.php?ID=2&Language=1)
Where could I find the 7th?
Hi again!
I'm quite happy with my installation now, I tweaked a bit starting from TNYYNT 017, then Radio Rom 1.56.
In particular, I followed the instruction of http://www.milow.net/public/projects/windows-mobile-skin.html to have a nice iPhone-like skin.
Now, I would like to make a backup of these few hours!
(I'd like to make make my own ROM, is it "dump the ROM"? if yes, would you have something clearer than http://wiki.xda-developers.com/index.php?pagename=Hermes_HowtoDumpRom ?)
I still have one problem, my internet WLAN connection doesn't seem to work (right after the installation of TNYYNT and radio 1.56). My Wifi is seen, the password entered and it says "connected", but when I launch any webpage with internet explorer, it stays at the "locating" stage (first, "Connecting" is written, then "Locating", then... nothing!). Any idea please?
Thanks again for all your help!!!
EDIT : hhhoooo noooo, now I've got this blinking start menu problem!!!!! http://forum.xda-developers.com/showthread.php?t=295816
GGGRRRRRR!!!!!!!!! Well, any suggestion might help a lot!!!

HD Mini and Apple computer

Hello,
After 2 days of using HD Mini I must say I am very pleased... the only major complaint is that the phone hangs up after connecting to my macbook and to my iMac. I know that this is a windows phone and I don't expect it to synchronize and so on, but my previous phone ( HTC Diamond) connected to mac computer acts normally- it is seen as external disk drive, I can copy files to memory and charge it from the laptop battery if needed. HD Mini freezes and I cannot even switch it off- I need to disconnect battery! Do you think it is something wrong with my phone or all of them act like this? Has anyone try to connect HD Mini to Apple computer? Thank you very much for any info!
Hi,
You can sync the HD mini with Apple iCal, Address Book and some iTunes music (and more) thanks to utilities like Mark/Space Missing Sync for Windows Mobile. It works through USB or Bluetooth links (it uses the MS ActiveSync protocol).
The USB mass storage mode of the HD mini seems to have problem with Apple computers. I'm experiencing the same troubles as you are with both a MacBook and an iMac. Some driver update is probably required.
Regards
Thank you!
problem solved at least partially...
using missing sync for now and hope HTC to release update to storage mode
Regards and many thanks
robertszydlo said:
Hello,
After 2 days of using HD Mini I must say I am very pleased... the only major complaint is that the phone hangs up after connecting to my macbook and to my iMac. I know that this is a windows phone and I don't expect it to synchronize and so on, but my previous phone ( HTC Diamond) connected to mac computer acts normally- it is seen as external disk drive, I can copy files to memory and charge it from the laptop battery if needed. HD Mini freezes and I cannot even switch it off- I need to disconnect battery! Do you think it is something wrong with my phone or all of them act like this? Has anyone try to connect HD Mini to Apple computer? Thank you very much for any info!
Click to expand...
Click to collapse
Mine does exactly this. Freezes and I too have to remove the battery. If I set the HD Mini to 'ActiveSync' mode, I can charge the battery from the Apple (Mac Mini in my case), but cannot access the storage card.
I use the free version of SyncMate to sync the HD Mini with my Mac, I couldn't get this to work via BlueTooth (which worked with my TG01), naturally can't get it to work via USB either, but eventually had success using WiFi to sync.
please everyone having this problem....report to HTC let's hope they fix the mass storage mode
robertszydlo said:
please everyone having this problem....report to HTC let's hope they fix the mass storage mode
Click to expand...
Click to collapse
Did this yesterday!
I should say, I don't think setting the connection type to 'ActiveSync' prevented a crash after all. I think it just delayed it!
I'm using SyncMate - works perfectly.
I'm not able to see SD card like USB storage, but via SyncMate I can connect to StorageCard and copy files.
It's not good way for big files (700 MB about 30 min), but for small is usable.
xeinyx said:
I'm using SyncMate - works perfectly.
I'm not able to see SD card like USB storage, but via SyncMate I can connect to StorageCard and copy files.
It's not good way for big files (700 MB about 30 min), but for small is usable.
Click to expand...
Click to collapse
I'm guessing you have the full (paid!) version of SyncMate? I don't think you can sync to the SD card with the free version?
I can't get SyncMate to connect to the HD Mini using bluetooth, only WiFi. Is this 'normal' or am I just daft?
@ everyone -
If you have any problems while using SyncMate, please, contact our Support team at [email protected], thanks
If anyone else did report this to HTC, did you get any sense from them?
All I get back is bland statements about not supporting sync with the Mac, but to try 'MissingSync'. Surely connecting the HD Mini to MissingSync with USB will give the same lockup, won't it?
In case you are interested, here is the response from HTC so far:
Hello.
I have just received my (wonderful!) HTC HD Mini.
I am finding that if I connect the USB cable to my Apple Mac Mini, the request for 'ActiveSync, Disk Drive, Modem' pops up, then after selecting 'Disk Drive', the disk does not mount on the Apple desktop, but even worse, the HD Mini locks totally and I have to remove and replace the battery before it will respond again. I have tried turning the 'do not charge from PC if on' option on and off, but this doesn't help at all.
I have had other Windows Mobile devices (Samsung and Toshiba TG01) and these have had no problem connecting to the Mac in this way.
Can you suggest anything please?
Dear Mark
Thank you for your enquiry about Mac.
I'm sorry but we don't really have any support on Mac, but you can try Missing sync. Just search through Google and you should find it, for more support i recommend you to contact Mac. Have a nice day!
Best regards,
Hello.
Perhaps I didn't explain my problem very well. I can use SyncMate to sync my calendar and contact information between my HTC HD Mini and my Mac Mini, but only using a WiFi connection.
The problem starts when I try to use the USB Drive facilities on the HD Mini to transfer program, music and video files from the Mac to the HD Mini. As soon as I connect the USB cable to the HD Mini, the HD Mini locks totally and I have to remove the battery before I can restart it. I have used other Windows Mobile devices with the (same) Apple Mac Mini in exactly the same way and had no problems - only with the HD Mini.
I hear reports on the XDA-Developers HD Mini forum that at least one other HD Mini and Apple Mac owner has the exact same symptoms on attempting the same thing.
Hoping you can help.
Dear Mark
Thank you for your enquiry about 3rd party.
We don't have any support on Sync mate, so you will have to contact them for assistance in theis area. This includes Mac which we don't support. But sync with windows you can use Active sync 4,5 for xp, and windows mobile device center 6,1 for Win vista/7, if you need guidance please call into our support line below. Good luck!
Best regards,
Can I make my query perfectly clear as it appears as though my problem has been misinterpreted.
My problem is that connecting my HTC Mini to my Apple Mac Mini in order to use the USB disk drive transfer facility of the HD Mini causes the HD Mini to lock totally, requiring me to remove the battery from the HTC HD Mini to reset it and to continue working.
I have had no problem using the same feature on other Windows Mobile phones in exactly the same way, on the exact same Apple Mac, using the exact same operating system.
Other people have also reported problems using this facility with other Apple Mac models. (http://forum.xda-developers.com/showthread.php?t=680635) One user here is reporting that this feature has worked with other HTC Windows Mobile Models, but not the HD Mini.
It has to be said that I'm struggling to see how my first question has yet to be answered. Still. We live in hope...
Thanks for all your help...
Had this reply from HTC today:
Dear Mark Thank you for your enquiry about Mac. I'm sorry we don't support Mac, so we're not alowed to help you setup your hd-mini with a Mac operating system. For assistance on this you'll need to contact Mac, i'm sorry for the inconvenience! Best regards,
And my (final) words:
Thanks for your reply.
It seems a great pity that such a useful facility cannot be used in this model, when it was available in previous models.
Whilst I understand that you do not support the Mac, should a device designed to work to a universal standard, such as USB not work on all devices regardless of operating system? I have never had problems with other 'standard' USB disk drives on the Mac, they all work on Windows, Linux and Mac machines. I would have expected the HD Mini to do so also, if not for the Sync features (which I expected) and not only for the WiFi and Bluetooth (which do work as expected on the Mac) but certainly for the USB disk facilities, facilities that do work on competing Windows Mobile Devices.
Should you try connecting the HD Mini to any Macs that you or your team may own and discover the reason for the lock-ups, please contact me.
Personally, I'd say that the problem lies with HTC - not Apple, but it doesn't look like anything is going to be done about it. Perhaps a future update will 'accidentally' fix the problem?
I can hope. Can't I???
I have just applied the ROM update for the HD Mini (released 28th May 2010).
This appears to have removed the lock up encountered when connecting the HD Mini to the Mac, so far at least.
Whilst this has not enabled the access to the SD card on the Mac, it does mean that Parallels (Windows XP) can now connect normally using ActiveSync for software installations and backups. Parallels too seems unable to access the SD card directly, but can browse the HD Mini device using ActiveSync.
Performing this ROM update did not delete any data on my device, despite the warnings that it would. Perhaps different versions of the device (mine was purchased SIM free and network unlocked) will lose some data during the upgrade process.
Hope this helps.

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