Hello,
After 2 days of using HD Mini I must say I am very pleased... the only major complaint is that the phone hangs up after connecting to my macbook and to my iMac. I know that this is a windows phone and I don't expect it to synchronize and so on, but my previous phone ( HTC Diamond) connected to mac computer acts normally- it is seen as external disk drive, I can copy files to memory and charge it from the laptop battery if needed. HD Mini freezes and I cannot even switch it off- I need to disconnect battery! Do you think it is something wrong with my phone or all of them act like this? Has anyone try to connect HD Mini to Apple computer? Thank you very much for any info!
Hi,
You can sync the HD mini with Apple iCal, Address Book and some iTunes music (and more) thanks to utilities like Mark/Space Missing Sync for Windows Mobile. It works through USB or Bluetooth links (it uses the MS ActiveSync protocol).
The USB mass storage mode of the HD mini seems to have problem with Apple computers. I'm experiencing the same troubles as you are with both a MacBook and an iMac. Some driver update is probably required.
Regards
Thank you!
problem solved at least partially...
using missing sync for now and hope HTC to release update to storage mode
Regards and many thanks
robertszydlo said:
Hello,
After 2 days of using HD Mini I must say I am very pleased... the only major complaint is that the phone hangs up after connecting to my macbook and to my iMac. I know that this is a windows phone and I don't expect it to synchronize and so on, but my previous phone ( HTC Diamond) connected to mac computer acts normally- it is seen as external disk drive, I can copy files to memory and charge it from the laptop battery if needed. HD Mini freezes and I cannot even switch it off- I need to disconnect battery! Do you think it is something wrong with my phone or all of them act like this? Has anyone try to connect HD Mini to Apple computer? Thank you very much for any info!
Click to expand...
Click to collapse
Mine does exactly this. Freezes and I too have to remove the battery. If I set the HD Mini to 'ActiveSync' mode, I can charge the battery from the Apple (Mac Mini in my case), but cannot access the storage card.
I use the free version of SyncMate to sync the HD Mini with my Mac, I couldn't get this to work via BlueTooth (which worked with my TG01), naturally can't get it to work via USB either, but eventually had success using WiFi to sync.
please everyone having this problem....report to HTC let's hope they fix the mass storage mode
robertszydlo said:
please everyone having this problem....report to HTC let's hope they fix the mass storage mode
Click to expand...
Click to collapse
Did this yesterday!
I should say, I don't think setting the connection type to 'ActiveSync' prevented a crash after all. I think it just delayed it!
I'm using SyncMate - works perfectly.
I'm not able to see SD card like USB storage, but via SyncMate I can connect to StorageCard and copy files.
It's not good way for big files (700 MB about 30 min), but for small is usable.
xeinyx said:
I'm using SyncMate - works perfectly.
I'm not able to see SD card like USB storage, but via SyncMate I can connect to StorageCard and copy files.
It's not good way for big files (700 MB about 30 min), but for small is usable.
Click to expand...
Click to collapse
I'm guessing you have the full (paid!) version of SyncMate? I don't think you can sync to the SD card with the free version?
I can't get SyncMate to connect to the HD Mini using bluetooth, only WiFi. Is this 'normal' or am I just daft?
@ everyone -
If you have any problems while using SyncMate, please, contact our Support team at [email protected], thanks
If anyone else did report this to HTC, did you get any sense from them?
All I get back is bland statements about not supporting sync with the Mac, but to try 'MissingSync'. Surely connecting the HD Mini to MissingSync with USB will give the same lockup, won't it?
In case you are interested, here is the response from HTC so far:
Hello.
I have just received my (wonderful!) HTC HD Mini.
I am finding that if I connect the USB cable to my Apple Mac Mini, the request for 'ActiveSync, Disk Drive, Modem' pops up, then after selecting 'Disk Drive', the disk does not mount on the Apple desktop, but even worse, the HD Mini locks totally and I have to remove and replace the battery before it will respond again. I have tried turning the 'do not charge from PC if on' option on and off, but this doesn't help at all.
I have had other Windows Mobile devices (Samsung and Toshiba TG01) and these have had no problem connecting to the Mac in this way.
Can you suggest anything please?
Dear Mark
Thank you for your enquiry about Mac.
I'm sorry but we don't really have any support on Mac, but you can try Missing sync. Just search through Google and you should find it, for more support i recommend you to contact Mac. Have a nice day!
Best regards,
Hello.
Perhaps I didn't explain my problem very well. I can use SyncMate to sync my calendar and contact information between my HTC HD Mini and my Mac Mini, but only using a WiFi connection.
The problem starts when I try to use the USB Drive facilities on the HD Mini to transfer program, music and video files from the Mac to the HD Mini. As soon as I connect the USB cable to the HD Mini, the HD Mini locks totally and I have to remove the battery before I can restart it. I have used other Windows Mobile devices with the (same) Apple Mac Mini in exactly the same way and had no problems - only with the HD Mini.
I hear reports on the XDA-Developers HD Mini forum that at least one other HD Mini and Apple Mac owner has the exact same symptoms on attempting the same thing.
Hoping you can help.
Dear Mark
Thank you for your enquiry about 3rd party.
We don't have any support on Sync mate, so you will have to contact them for assistance in theis area. This includes Mac which we don't support. But sync with windows you can use Active sync 4,5 for xp, and windows mobile device center 6,1 for Win vista/7, if you need guidance please call into our support line below. Good luck!
Best regards,
Can I make my query perfectly clear as it appears as though my problem has been misinterpreted.
My problem is that connecting my HTC Mini to my Apple Mac Mini in order to use the USB disk drive transfer facility of the HD Mini causes the HD Mini to lock totally, requiring me to remove the battery from the HTC HD Mini to reset it and to continue working.
I have had no problem using the same feature on other Windows Mobile phones in exactly the same way, on the exact same Apple Mac, using the exact same operating system.
Other people have also reported problems using this facility with other Apple Mac models. (http://forum.xda-developers.com/showthread.php?t=680635) One user here is reporting that this feature has worked with other HTC Windows Mobile Models, but not the HD Mini.
It has to be said that I'm struggling to see how my first question has yet to be answered. Still. We live in hope...
Thanks for all your help...
Had this reply from HTC today:
Dear Mark Thank you for your enquiry about Mac. I'm sorry we don't support Mac, so we're not alowed to help you setup your hd-mini with a Mac operating system. For assistance on this you'll need to contact Mac, i'm sorry for the inconvenience! Best regards,
And my (final) words:
Thanks for your reply.
It seems a great pity that such a useful facility cannot be used in this model, when it was available in previous models.
Whilst I understand that you do not support the Mac, should a device designed to work to a universal standard, such as USB not work on all devices regardless of operating system? I have never had problems with other 'standard' USB disk drives on the Mac, they all work on Windows, Linux and Mac machines. I would have expected the HD Mini to do so also, if not for the Sync features (which I expected) and not only for the WiFi and Bluetooth (which do work as expected on the Mac) but certainly for the USB disk facilities, facilities that do work on competing Windows Mobile Devices.
Should you try connecting the HD Mini to any Macs that you or your team may own and discover the reason for the lock-ups, please contact me.
Personally, I'd say that the problem lies with HTC - not Apple, but it doesn't look like anything is going to be done about it. Perhaps a future update will 'accidentally' fix the problem?
I can hope. Can't I???
I have just applied the ROM update for the HD Mini (released 28th May 2010).
This appears to have removed the lock up encountered when connecting the HD Mini to the Mac, so far at least.
Whilst this has not enabled the access to the SD card on the Mac, it does mean that Parallels (Windows XP) can now connect normally using ActiveSync for software installations and backups. Parallels too seems unable to access the SD card directly, but can browse the HD Mini device using ActiveSync.
Performing this ROM update did not delete any data on my device, despite the warnings that it would. Perhaps different versions of the device (mine was purchased SIM free and network unlocked) will lose some data during the upgrade process.
Hope this helps.
Related
I've read somwhere that Windows Mobile 5 has built-in support for actiing ass a usb mass storage device.
Is this true?
How do I activate it, when connecting to a computer (win xp, win2003, OS X.3)the device gets listed as GENEREIC RNDIS.
Qtek 9100
Windows mobile 5 (norwegian)
Kingston 1GB miniSD card
You can always try Softick Card Export if you don't succeed.
Cheers, M
oltp said:
You can always try Softick Card Export if you don't succeed.
Click to expand...
Click to collapse
Last time i checked, unfortuantely CE wasn't compatible with windows mobile 5.
Andreas
Sorry,
Try writing an e-mail to the developer, like des did. Maybe it helps.
Regards, M
WM 5.0 as USD Device
What a dream, how nice if WM 5 did support USB devices or memory readers, transfer files from Camera etc without removing cards.
I havce seen 3rd party freeware downloads that allow a pocket pc , magician/universal to act a usb drive from a PC.
Not sure if thats what you mean. Easier than having to go through activesync.
Wish my pda supported usb 2 go for backups.
CE2 is such a product, although not free & the only one I know off. If you found another one & post it you make a lot of people happy.
Regards, M
You're talking about using the Wizard as a mass storage device, rather than using mass storage devices on the client, aren't you?
The Zaurus range can do this, all you need to do is tell the device to act as mass storage. How you enable it on the wizard is beyond my knowledge, but I guess you'll need to either poke in the registry or use some switching software.
It'd be neat if you can do this!
Whats wrong with using Explore under Active sync... or even a short cut to it... I do.
Terran
You need active sync installed and that is not available for OS X or Windows Server 2003 without SP1
Result I can't connect to my computer at work, or my laptop at home.
Only computer willing to sync is my old winxp box which is downgraded from home computer to file and webserver.
Andreas
Don't know what the wizard speeds are, on a magician it's too [email protected] slow!
I also read that it should be possible to use the mda compact II as a mass storage device, without any extra software. But I didn't find the option now...
MAybe they will add it in a later rom-version (I hope so..)
But honestly I don't think they will do this, so we have to hope that
softtick will program it for use
Regards,
km
with the Eten M500 it was possible to use it as a USB host, so connecting eg your USB cable from your digital camera directly to your pocket PC. But now, with the new Eten M600 this nice functionality has been lost...
So I think this was a specific device functionality, which was made by Eten for the M500, but I doubt it is a standard WM 5 functionality...
CIAO!
VOODOOS!L
I have managed to network my wizard and my powerbook using the wifi connection quite sucessfully. I can log into my account and access the harddrive volumes. Still can't sink with contacts though.
Steve
Hi Guys, Is anyone aware of a free program to transfer large files (say MP3 files) from my Macbook to WM6 phone (HTC Touch/Elf/P3450).
I have been successfully using SyncMate to connect to my HTC Touch and hence the USB connection works fine, so I believe that there should be a simple way to transfer files quickly to the storage card on my HTC. (I dont want to use Bluetooth as I need to transfer lots n lots of songs to my device..)
Thanks in advance for your expert views!
Cheers
SD Card reader is my suggestion.
So without buying a SD Card Reader Hardware, there is no other solution? Coz Macbook doesnt come with a (Micro) SD Card Reader..I was thinking that since SyncMate was able to connect to HTC via USB, there might be some other software or just some settings in Mac (or *nix) that need to be changed..
Just had a brain wave Since I already have boot camp installed on my Macbook, I just copied all the songs that I wanted to transfer onto my Windows Desktop from within Macbook. Next, just restarted my Mac in Windows and using ActiveSync and USB Cable, transferred the songs onto the storage device on my HTC!
I'm using Missing Sync on my Mac (around 35$). You can mount the SD card of the mobile phone on the desktop as a USB drive.
Hey, since we are on this topic.
I was thinking about getting a Macbook Pro, but don't want to give up my Touch Elfin P3452.
Will Mac OS X communicate with WM6 or ?
Yes it wud work , BUT u need to have EITHER Boot Camp installed on your Macbook (Boot Camp - used for booting into Windows) OR as suggested above, use Missing Sync..(I was unable to get Missing Sync trial edition working on my Macbook though..)
Alternatively other complicated approach could be to use some OS level commands..I had seen a blog somewhere which mentioned about using Unix Level commands to achieve the same..
Actually if you don't need to transfer big files (>5MB or so is quite tough), sync, or use huge speed you can use Bluetooth to transfer files and tether. As said before SyncMate for Mac is a nice free solution for syncing certain things. Missing Sync and PocketMac are full-fledged syncers you need to pay for.
Alternatively you can use Windows in BootCamp, VMWare or Parallels, but I really hate doing that because it's a bulky thing.
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?
Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?
feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!
Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...
AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom
I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.
HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!
yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......
Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom
I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!
OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.
I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!
i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks
Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????
luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx
I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.
Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers
phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!
Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
You should just have to install Active Sync 4.5 on your XP machine and off you go.
Appoligies if you did this, but you didn't mention above
If you still having problems, what's the full error text?
Ta
Dave
Activesync is installed, and has been uninstalled and re-installed just to make sure.
The message states that the USB device is not recognised by Windows and need to try re-installing it.
Thing is, it did just about manage a connection earlier ActiveSync showed connecting and then popped up and said unable to connect to device press ok to troubleshoot and ran some scans.
J7ody said:
Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
Click to expand...
Click to collapse
Had similar problems, but it was the Windows XP firewall blocking activecync
Thanks, but we stopped the windows firewall client when we were investigating this anyway.
Possible solution
Good day,
My XP didnt detect HD as well. Im using Active sync 4.5. To work around this, go to:
Settings>USB to PC>Enable faster data sync
Uncheck this option. This solved my problem.
Good luck. Cheers
Hello, have tried unticking that box as well.
I have uninstalled Activesync again, and reinstalled off of the CD. All installs ok, plug the device in for the first time and select activesync on the handset, it installs the pocketUSB Snc on the PC and then comes up your device could not be installed properly. Open device manager and the PocketUSB Sync shows with a yellow explanation mark on it saying that the device could not be started.
Have now also tried it on an XP SP3 VM Machine, it originally kicked up same windows error. Then ActiveSync on the VM and device showed connecting, then they both stopped and no further.
Problem fixed.... Useful hint for anyone reading this... dont use a different miniUSB cable, or make sure you certainly dont use a cheap one.... I borrowed someone's in the office who was sinking another HTC device and it worked first time.
Thanks to all your inputs
Jody
Dear all
I have issues with my bluetooth connection
everytime I tried to connect MS2 with my laptop, it's always failed.
In this case both the laptop and MS 2 detects the bluetooth connection (I even paired them). but there is no connection (i.e I can't receive image transferred to laptop from MS2 and vise versa)
In my laptop's bluetooth device, I can find my MS2 buth with yellow mark on it. When I tried to troubleshoot this problem with win7 troubleshooter, no succes. It's said that "bluetooth peripheral device doesn't have a driver - not fixed"
Have you ever met this experience?
please guys help me, it's like pain in the ass if my MS2 cannot connect to my laptops via bluetooth..
btw I use sony vaio with win 7 64 bit
MS 2 rooted with stock ROM
Best Regards
I have the same issue with HP Probook 4320s and Windows 7 64 bit, looks like a win issue... I have no problem with my other laptop running windows vista business
veno77 said:
I have the same issue with HP Probook 4320s and Windows 7 64 bit, looks like a win issue... I have no problem with my other laptop running windows vista business
Click to expand...
Click to collapse
thanks for sharing
yeah..maybe win issue.
I've searched the bluetooth peripheral device from both manufacturer and windows site, but nothing came up with a success.
In the bluetooth device control of my PC I clicked "send files to my phone"
I choose the .apk files and hit "send" but it failed after several second.
the message was "The request could not be honored", it seems that the phone reject the request.
But then I try to send .rar and it works. So from now on if I had to transfering files via bluetooth to my MS2, I zip it first
I'm wondering if there is an option for MS2 to "receive all incoming beam"?
give it a try guys
I have tried it on my macbook, it also can't work...
Seems motorola didn't put any effort on bluetooth file transfering...
Use some e third party apps to solve it...
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