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Hey Guys,
I was using my phone yesterday all day and all was fine until last night when i turn it on to make a call the screen won't turn on. This is quite normal with my Wizard so what i normally do is take the battery out and put it back and power on.
But problem with last night is when i took the battery out, it won't power on again.
I have tried plugging into the charger but the charging light won't even lit up.
Can someone please give me some ideas of what i should do? This phone is less than one year old and still under warranty, but the problem is i bought this phone overseas and now living in Sydney.
Please shed some lights.
Thanks
Sounds like a faulty battery. You can try your friend/store battery to see if it works.
More info on your ROM (did you flash it, or is it using original ROM) and stuff would be helpful.
hanmin said:
Sounds like a faulty battery. You can try your friend/store battery to see if it works.
More info on your ROM (did you flash it, or is it using original ROM) and stuff would be helpful.
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Click to collapse
Hey hanmin,
Thanks for the reply, while everything on my Wizard is original ROM. I never upgrade it or downgrade it.
So yeah everything is the same. I would love to find out what version ROM i use but as you already know i cant power on the thing the sad thing is all my contacts is in there plus my life saver TomTom is on it as well, i almost die today without it.
I really hope its the battery, heading to the battery shop tomorrow, finger cross its the battery.
Thanks again
Hello,
I know that there have been previous discussions on battery problems, but after doing my best to read through, I'm still a bit unsure and wasn't able to find an exact solution nor an identical match to my problem.
My problem is that recently my XDA Exec has gone from lasting around 6 or 7 hours to less than 20 minutes when using GPRS on lowest backlight and no sound.
When it goes off, the battery meter still has aroubd 95% left showing so it is really quite puzzling. What happens is that after around 20 minutes, the LCD just fades away into black and the device completely dies, no sign of life.
Trying to turn it on or reset it both result in a soft reset, and the device comes up to the O2 Logo fine, loads for a few seconds, gets to the WM logo screen and then the LCD fades away and it dies again.
The only solution is to connect it up to the power, after which it then works fine while powered, indicating some sort of power or battery problem. When plugged back in, the battery meter is still at around 90% or so and goes all he way back up to 100%.
Does anyone have any ideas as to what might be the problem and what might be a good solution? Would buying a new battery help (although the battery meter does indicate the battery is still nearly full and estimates around 6 hours usage)? Do I need to send it in for repair?
Thanks very much in advance, any advice or help would be greatly appreciated
Quboid
You should wait for the experts to help but from my intuition it really sounds like a battery problem. Lithium batteries can act very strangely if they are faulty. If nothing else works you may want to try and get a new one. Better than throwing the device in my opinion.
I don't know that I'd count myself with the "experts," but my similar problem was solved by getting a new battery. Mine too would "fade" off and then only come back on when it was plugged in. And the "fade" happened at around 70% power, so by all appearances it should have had much more time left. This was a battery that was about 15 months old, but with quite a bit of daily usage.
Go for the new battery.
Welcome to about 10 months ago when this happened to almost everybody. Get a new battery, problem solved.
Thanks for the replies,
I guess I was just surprised it might be the battery itself that's dieing, seeing as the fact it still shows charge and that it doesn't get heavy usage, only a few times per month and it's only just gone a year and furthermore, compared to my old Pocket PC which had a lot more usage and still is working fine seven years later.
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Thanks again for the help
Quboid said:
Am I right in thinking that this is what I need to purchase? Wouldn't want to get the wrong thing
Click to expand...
Click to collapse
That's the one!
Right, i have looked at most of these battery problems and my issue is the same as Quboid so, of I toddle off and purchase a new battery and guess what..!! Still the same, the damm thing shuts down with around 85% full charge.
What I cannot accept is the fact that this problem suddenly appears after no battery issues for the 12 months of owning the unit, you would have thought if the battery was going belly up that it would gradually happen but no...it just happens..!!, now is it that the new battery is dead...not so sure becasue at the place i work there are several universals around amd i have tried different batteries and still the same problem...
Could it be something to do with the unerversal thinking the battery is dead or is it reading a false level of charge...do you need to hard reset when adding a new battery..??
This is getting me down, after months of no problems there is nothing worse than a dead machine after 20 minutes of a full charge.
on ebay you can find batteries that could be docked into a sort of charger and charge without the use of the fone.
are these any good?
It depends on the type of the battery. If you just take your phone to the shop where you bought it, and have them give you a new battery, you'll be fine.
The original batteries only last about 6-10 months, and then they will need replacing.
Thats what i have, a new battery from the suppliers...
I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.
hmm
theambler said:
I've got the same problem.
My XDA dies after about ten minute's use with a full battery. I have purchased a new battery and it still dies.
I've reinstalled the ROM -- which is the standard latest O2 ROM.
I've tried it on the O2 setup, and the non-O2 setup.
I'm running nothing extra software wise -- even completely clean it dies.
I wanted to keep it running until the Omni or I-Mate Ultimate 7150 comes out, so this is really a pain.
Any other suggestions gratefully received.
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Click to collapse
My oh My,..
i got the same exact problem, i bought two new betteries one of them is 3150mAh
downgraded to O2 rom official, and still dies at 85%
i was thinking about getting a desktop charger. till i noticed something..
when you charge your handset it charges up 100% but the charger indicator light remains on orange. (and says charging on the soft version)
it should turn green when its full, now shouldnt it.
leaving the phone to charge till the light turns green and ignoring the software reader could charge the battery, (it would still die at 85% thought)
weird problem.. i am sure now that it is a handset problem, because both the battery and the OS (rom) were changed, and still with same results.
can anyone think of something we can try?
...
come on ppl.. think.. lols
i heva that problem to!!
hi thare i have the that problem to any way to fix it ?
I have the similar problem, except it dies at cca. 30% capacity.
As I can see there are a lot of users with this problem on this device.
I am new to this device, I've been using Wizard till now and just recently bought the Universal that is over a year old.
This battery problem really iritates me.
If ANYONE has a solution to this problem that will actually work I beg him to share it with us that are new to this device.
Well, this seems to be a problem that cannot be answered, as i mentioned before, my unit is a M5000, standard issue without any rom upgrades, new battery from from the Orange shop yet it still fails at even 95%. Gonna try a hard reset because I am sure it is a software issue, i did read somewere that the machine "thinks" it is fully charged/discharged and when you put a new battery in you need to do a re set to position the unit to basic state.
Lets see what happens.
My battery problem solved
Short time ago I suffered likewise problems with my MDA pro. After reading all the comments I decided to go for a new battery from handit. With this installed the problems even worsened, regardless which charger, or cable, or combination thereof, I used. So I swallowed my avarice and bought a new battery from T-Mobile, assured that this is the one they deliver with their phones, and now everything works fine!
It seems that there are slight differences between the batteries from diefferent manufacturers, and the pro might misinterpret the signals from the battery's electronics.
By the way - have you noticed the little red slider adjacent to the baterry with which it is fixed into the housing? If you do not put it into the 'lock' position the connection between the device and the battery becomes unreliable. It may well be that a heating-up of the battery while being charged disconnects it from its contacts!
Its a well known problem, after 9-10 months the battery cannot handle high powered functions causing it to turn off.
Get a new battery and you'll be sorted.
a 3150mah from ebay is only about £10-£15 but will make your universal a bit fatter. (they provide the larger cover for the back)
Yeh fine,,,all well an good if you do not use a jasjar car tray or holder as such, the soddin thing will not fit in it with this slug on its back
Qtek 9000 battery probs
Hi everybody
All I can say is I'm having det excact same problems with a Qtek 9000. Have tried changing batteries. Have even bought an extra extended battery (3150 mAh), and all for nothing. It worked for a brief periode. But now I'm back to square one again. The darn thing dies on me, even though the battery is charged (70-90%).
Have had a dialog with Qtek, but they claim they havn't heard of the problem before
Have been trying to figure out what the problem is..... and have tried to solve it with various workarounds.... Situation right now... Im pretty sure it's the battery on the systemboard that's causing the problems.
It kind of makes sense IMO... if you have a PC with a faulty battery nothing will work.
I'm going to see if I can get the battery changed (still have warranty). Keep your fingers crossed. I'll get back to you all if it fixes my problems.
Hi,
Sorry, this is not a development question per se, but is the Hermes supposed to power on without a battery when plugged in with a wall charger?
I get a red light on the top-right, but the unit doesn't power on. Maybe I have a defective unit. I have the Cingular branded version.
defective unit
yes u have a defective unit.
I suggest you box it back up and take it back to the place you bought it as your to stupid to only this glorious phone.
?
I think you were trying to insult me with your poor grammar?
Yes
You can use the phone without the batter while plugged in. You have to follow these steps exactly...
1. get a a glass of whater.
2. wrap tin foil around your finger.
3. plug in the charger and connect it to the phone. make sure you leave the back of the phone exposed.
4. place your finger with the tin foil on it in the glas of water.
5. touch your tongue to the gold batter contacts on the back of the phone and press the power button.
This method will work..
Good luck.
Sorry man this is not possible. I checked just now coz I never bothered to do it before but today i looked on your question and tested it but nope it is not booting up. Just the red light. So u need the battery to use it.
Some people tries to increase their posts on the forum to become members from junior members. So don't mind and don't become one of them coz you are new to this forum so just be creative and straight. Hope u don't mind if u found my wordings hard.
beastfellow said:
Sorry man this is not possible. I checked just now coz I never bothered to do it before but today i looked on your question and tested it but nope it is not booting up. Just the red light. So u need the battery to use it.
Some people tries to increase their posts on the forum to become members from junior members. So don't mind and don't become one of them coz you are new to this forum so just be creative and straight. Hope u don't mind if u found my wordings hard.
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Click to collapse
A good answer - unlike some of our "funny" guys above.
Mike
ok fair point, was just a bit of fun, but why would you want to use the phone without the battery installed and just plugged in?
i believe all mobile phone from htc tend to be able to do this.
Thanks beastfellow
Confirmed. Just tested and neither of my Hermes will start without a battery
all my Hermes work without a battery!
I just plug them in when testing them out or whatever as I don't always want to have the bulk of a battery on them sometimes, and they still boot up and run ok. Must be a lot of faulty Hermes out there.
It shouldn't start without the battery as the battery is an integral part of the device. If anyone's device truly does start without a battery attached -- which I doubt -- there's something wrong with it. Also, I'm not sure why someone would go through all the bother of pulling the battery out only to then plug it in and use it on AC power.
Reading some of the questions here it's become apparent that some people try to do really odd things with this thing only to think something is wrong when it doesn't work as they want it to. It might not be bad advice to read the user's manual to learn about how PDA Phones are supposed to be used, and instead of acting shocked when they don't work outside of those parameters just accepting the device's limitations.
I know we live in postmodern times where everyone has the freedom to define their own realities, but some of you take this a bit too far. There is at least one question a day here where someone is upset or confused by these things not doing what they were never intended to do.
hmmm... it may be based on the charger itself. I haven't tried any of mine yet (will check later today) but I wonder no battery powerup has something to do with using the stock Hermes charger (1Amp) v.s. others
Sleuth255 said:
hmmm... it may be based on the charger itself. I haven't tried any of mine yet (will check later today) but I wonder no battery powerup has something to do with using the stock Hermes charger (1Amp) v.s. others
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Click to collapse
You may be correct. I tried with a USB connection as I was reading the post on the computer. Will try later with the charger at home.
I read somewhere in wiki about fix white boot up screen. One of the ways to fix it was to take out the battery and use the wall charger... However, when i tried it, it didnt work... so i juz hard reset it and it worked =) might be the reason why he is asking about the battery thing... for all the spammer with post counts... lol sad
Tried my 8525 with 1Amp charger & no battery. Got red (not orange) charging indicator and it wouldn't boot. HTH!
heat
the only reason you would want your hermes to boot up with the battery is say for example, you were going to use it as a modem via usb.
we all know that the phone doesnt get hot, the only thing that heats the whole thing up is the battery.
So to get extra life out of your hermes and keep it cooler, run it without a battery!
I would surmise that circuitry in the battery (if the unit got too hot) would reset the phone to prevent the thing fom setting itself on fire.
Hello,
I'm sure my Hermes is not dead, I'm just having ridicious battery problems.
My battery completely drained out, I saw the screen fade out and kind of "die" as it happened. I then couldn't even charge the Hermes up, so it seems the battery just ran out of juice period. I googled around and it seemed the only way to revive the battery again is doing some complicated wiry thing with alkaline batteries.
But instead of that I just bought a new replacement battery. But it still won't charge! Does this mean my Hermes actually did die? The battery WAS extremely low so I'm certain that it was the battery. The phone can't just die like that.
Thank you so much for your help. N.B. the phone LED won't even give a red light when plugged in without battery in. I hope that's not a bad sign...
Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.
If the red LED doesn't come on when you connect to the power without the battery then your Hermes is dead, good only for parts.... If the LED does light up, connect the battery and see if it turns amber(orangey) that means its charging.
It could be the internal fuse blew. Might be replaceable but could be costly....
Yes, after reading that other people could usually still see a red LED without the battery, I gave up.
Sigh...well at least I got to see my Hermes die...the screen gradually fading away in front of me....sniff.... I will miss it dearly.
- - -
But life moves on and hey hey hey I'm the proud owner of a new Blackstone! I just wasn't ready to upgrade yet...I wanted to wait until a capacitive screened successor to the Touch HD came out...sigh
But I suppose deaths of family and friends don't happen when you're ready for them
Goodbye my Hermes
eyupwolf said:
Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.
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Click to collapse
Dear eyupwolf, I have similar problems.
Camera just works some times, but after that it can not be initialised again and drains my battery out. So I don't use it anyway (since 99% times tried it didn't work). If I do, I have to reset Hermes many times to set things up.
Can you describe the procedure how you fixed (removed) that problem?
Thank you,
F
battery wont charge
I got the same problems with the Hermes 200. I tired the 3 AAA battries in serial connection but it didn't help.
I even tried to cool the battery for 30 mins in the freezer (an old trick to squeeze the last little bit from the battery) the phone turned on for about 10 seconds but the os never loaded up. the phone shows red when connected to usb without a battery but led turns off when battery is insterted.
I ordered a battery on ebay, but until it arrives does anyone have any other suggestions?
thanks
Scuter
PS. It had Olipro 2.10 spl and recently installed the amazing golden globe v9 rom http://forum.xda-developers.com/showthread.php?t=458456
which is amazing.
Hey guys, Well I'm going staight to the point. My Jasjar is letrally DEAD. two days ago. the battery was about 4-2%. the phone kept showing a message that I should recharge the battery "abviousely", but the problem that I wasnt at home to recharge it. Anyways, the phone turned off after a while and I thought it was becuse of the battery. So, when I wanted to recharge the battery, there was nothing, the phone didnt turn on. I even replaced the battery, but no good, and to make things more confusing, when I remove the battery and put the charger, the red light turns on, which means that there is a response, and when I put the battery back, just nothing.
I really hope that someone here help me, because I desperately need the phone these days. please guys help me.
Sorry for the long topic but I tried to give details as much as I could
not to be too obviouse, but you have left it charging for a while? the Uni will not switch on until the battery has been charged for a bit. However, I do believe the red light it on at this stage, even though the Uni won't switch on. Also, new batteries may not come in charged state, so same problem.
Another test may be to charge the universal in a battery charger, rather than the Uni.
boss shinoda said:
Hey guys, Well I'm going staight to the point. My Jasjar is letrally DEAD. two days ago. the battery was about 4-2%. the phone kept showing a message that I should recharge the battery "abviousely", but the problem that I wasnt at home to recharge it. Anyways, the phone turned off after a while and I thought it was becuse of the battery. So, when I wanted to recharge the battery, there was nothing, the phone didnt turn on. I even replaced the battery, but no good, and to make things more confusing, when I remove the battery and put the charger, the red light turns on, which means that there is a response, and when I put the battery back, just nothing.
I really hope that someone here help me, because I desperately need the phone these days. please guys help me.
Sorry for the long topic but I tried to give details as much as I could
Click to expand...
Click to collapse
Welcome to the forum
I can add to -Jonny- suggestions to have a look here:
http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue
Good luck,
Well, I've been charging it for a long time (2-3hours), but nothig...
Also, another strange thing poped up. whnen I leave the phone with the battery in it without charging for a while, and I plug the charger, the red lightturns on for like a munite and turns off again !!!!
I really don't know what to do, I don't even know what caused this problem, but from your replys I can tell that the problem is from the battery, and nothing is worng with the phone, cuz someone told me that it's a motherbord problem. So, is my phone ok? is it just a battery problem??
Thx for the replys, BTW
Suggestions
Try your battery in another Uni.
Try another NEW battery in your Uni.(you've )
Try to see if your device can be put in bootloader so to know it is not dead completely.
Simple suggestions.
But ..Been there...Done that..worked.
kalya said:
Try your battery in another Uni.
Try another NEW battery in your Uni.(you've )
Try to see if your device can be put in bootloader so to know it is not dead completely.
Simple suggestions.
But ..Been there...Done that..worked.
Click to expand...
Click to collapse
Well thats a nice idea ,, Im ganna give it a try ASAP, and when I do so, I'll let ya know what happened
Thx for the reply