Database Users

HTC touch frozen on bootup

all i get is the telus boot screen and thats it. is there anyway to flash the rom onto it? or restart it some how?ive tried to take out the battery and restart it that way and still boot screen.

I think you can do a hard reset by holding the "power button", "end key", and pressing the reset "pinhole" at the same time.

foxatphoenixlabs said:
all i get is the telus boot screen and thats it. is there anyway to flash the rom onto it? or restart it some how?ive tried to take out the battery and restart it that way and still boot screen.
Click to expand...
Click to collapse
have you tried getting into bootloader by pressing power/camera/reset?

when did this start happening?

The same thing happened to me today... Im frozen at the htc smart mobility boot up screen and nothing works!

if your phone was older and you tried to flash a GPS rom without installing the GPS radio then you would freeze up a the bootscreen
the remedy for that would be to install the 3.42 radio ROM

raybond25 said:
if your phone was older and you tried to flash a GPS rom without installing the GPS radio then you would freeze up a the bootscreen
the remedy for that would be to install the 3.42 radio ROM
Click to expand...
Click to collapse
I think I have same problem.
Anyone have a link where I could find that & install instructions to make sure I don't screw up more?

This happened to me too. I ended up having to reflash it like everyone said.

My htc hd2 is stuck on the boot up screen,tried pressing the end key and the red reboot button at the same time but still no progress,still stuck.....what now? help please

Hannoe said:
My htc hd2 is stuck on the boot up screen,tried pressing the end key and the red reboot button at the same time but still no progress,still stuck.....what now? help please
Click to expand...
Click to collapse
You are in the wrong section altogether. Go to this part of the site http://forum.xda-developers.com/forumdisplay.php?f=631
@OP,
First things first, did you unlock the device before flashing? Also, are you sure that you have a Vogue and not an Elf/Elfin?
A quick way to get out of your issues would be to try to flash the phone back to stock. Put the device in bootloader mode and flash a stock rom for your device.

Plz help me..! all Rom update failed at 2%

dear all experts ...
I tried to update my Shadow by the new wm6.1 rom.. the first time it went to 100% and restart with an error 270 : the image is corrupt . After, when I boot loader, it go to 2% and restart every time ( many) :
I'm stucked at bootloader mode and tried many roms but no one sucsess ... all of them reach 2% and then stopped.
even I tried the original one (Shadow_Software_Update_1.11.531.5.exe) from t-mobile official site but also same result.
so can any one help me and give me any solution to try?

try to install this on your phone
http://forum.xda-developers.com/showthread.php?t=394478
after that try installing a cooked ROM

Dear sir;
thanks a lot for attention to my problem and ur kind reply.
I already tried to do this but...
* How can I upload sspl/uspl to my phone from bootloader because it's the only mode I can work my phone?
* when I tried to do USPL + RUU it go to 100% and then the phone restart and the RUU program says corrupted image...
then the phone stays in it's state (only can go to bootloader mode).
can I use MTTY program to flash sspl/uspl and USPL and then the new rom? if yes .. how I can do it?
Or what may I do my friend..
thnx a lot again

if you can only get to the bootloader then try flashing to the t mobile rom, then start over

Mee toooooo
I installed this ROM and it doesn't work!!
the screen is freeze with the Windows 6.5 Logo, and thats it!!!!
what can i do for do a hard reset?????? (i already do that thing, power it on, and then push the 2 soft buttons, and didn't work!),
HEEEEEEEEEEEEEELP!!!!

isfected said:
I installed this ROM and it doesn't work!!
the screen is freeze with the Windows 6.5 Logo, and thats it!!!!
what can i do for do a hard reset?????? (i already do that thing, power it on, and then push the 2 soft buttons, and didn't work!),
HEEEEEEEEEEEEEELP!!!!
Click to expand...
Click to collapse
Power off the phone
Press and hold the camera and voice keys
Insert the USB cable, Keep holding the camera and voice keys until you get the bootloader screen
Then flash an original ROM.

[Solved] Phone cannot flash anything, cannot hard reset!

Sorry for the long description but I think it is better to explain the whole story:
A few days ago I decided to HSPL my HD2 and installed Miri rom. All is working well until today when I need to hard reset the phone. Pressing the two volume keys just did not hard reset it, it just go straight to boot up as normal. The only way to hard reset is to use the Clear Storage.
I thought something has gone wrong so decided to go back to stock rom. So I put the stock Telstra Rom onto the SD card and renaming it to "leoimg.nbh". Then press down volume key and power. It started to show "Loading" but then went back to the boot loader screen. I tried many times and it didn't work. Eventually it worked and succesfully restored to stock rom with SPL 1.42.0000.
I tried the hard reset using volume keys and it is still not working. I then tried to use active sync to install the original stock rom from computer but that failed. (I noticed it did not recognize the version installed on the phone).
I then tried HardSPL again and although it says successful, the boot loader version keeps saying 1.42.0000.
Now I am stuck with the stock rom and cannot flash anything onto it, including stock rom. I suspect this is a hardware problem? Anyone has any suggestion.

I think you messed up with the SD card. I'll say it loud: DON'T EVER AGAIN FLASH FROM THE SD CARD. Now, you may try the HSPL 2, according to the base of your stock rom. For further information, go there. And don't forget: don't ever again... you already know.

Problem is HSPL2 does not work with Telstra phone...

Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????

forumx said:
Ok. It was my error. I tried to flash the HD rom instead of the HD2 rom!
Luckily nothing is broken! I now successfully restored to stock rom with SPL1.42 and is able to install HSPL. I can now start flashing Yeepee!!
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
Well.. If the device is up and running there is an "Wipe device" Option under "settings" --> "All settings". It is pretty much the same

I knew there is a "Clear Storage" option but I am just concern that it is a hardware problem. I have tried both stock and custom ROMS, with and without HSPL and it is still not working??

forumx said:
However, There is still the problem with the hard reset where I can't do it with the volume keys????
Click to expand...
Click to collapse
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )

samsamuel said:
i find it is dificult to press both vol up and down with the back cover on. Try it with cover off, there is more give in the buttons. Plus be sure and press the right spot, you can sort of feel the button going down. Do them individually, dont just put both fingers on and press (well, till you get better at it )
Click to expand...
Click to collapse
You're absolutely right! I tried as you suggested and it worked. I guess the buttons were never properly pressed before. Many thanks. Good to know my phone is still "normal".
Got to love xda!

[Q] Hellllllllllllllllllllllllllllllllllllllllllllllll lllp

I was trying to install blackSTONEhengeHyPerSlim_4_1 on my blackstone. I installed olinex and after that stored the nbh and exe file on the sd card and then through task 29 flashed it. The rom got successfully installed but now the phone is stuck at the bootup. It says
Checking Radio...
Checking protocol..
Checking Rom..
But now won't get to the next screen.Because of this i can't get to active sync. Please help..Pleaaaasseee

Did u follow the instructions completely, cause it worked fine for me and others... Do you have radio 1.14 or above installed? Did u try to reflash?

ok, no need to worry. Boot into bootloader. What is your SPL?

Yes i did follow the instructions. Now the phone won't bootup. I tried it with the volume down and power up method. Rom does get installed but then again it won't bootup..

Did you try Vol UP + Vol Down + Power ?

Yes i did try that after my phone got screwed up with test29 method but it shows nothing at all after successfully installing rom..:-s

no need to worry
always read read read and must read before flashing. I think your phone is quite ok. You does task29 to it. what is task 29 means. it means task29 will clean our device completely only splash screen displyaed, phone always stucked on this screen. it is very normal, it means you completyely cleaned your device. now you are ready to flash your device. do the following procedure--
1. remove the battery and reinsert it.
2. now turn on the phone while pushing volume down key.
then bootloader (tricolor screen) mode will be displayed. many times it will not come into bootloader and device normally starts and stuck on splash screen. the reason is simple, you didnt press volume down key properly, it happend many times to me also.
Now remove battery cover, remove battery and reinsert it, dont cover the battery, now take slylus & press volume down strip with the stylus. ( volume up & down keys are installed in battery cover, so when you push volume down key in flap open condition, it should be done by stylus.)
ok
push volume down by stylus & hold it and start the device, it will come in tricolor screen means bootloader mode, on the bottom screen it will show serial.
Now conect the device to the pc & bottom line on the screen will become serial to USB.
Now perform task28= means flash normal rom, do not perform task 29 again.
task29 will take 1 minute to flash while normal RUU will take about 7-8 minute.
try it and give feedback/

kulwant said:
Yes i did follow the instructions. Now the phone won't bootup. I tried it with the volume down and power up method. Rom does get installed but then again it won't bootup..
Click to expand...
Click to collapse
Have you flashsed a differnet radio ?

What you did is just Task29 your phone. Task29 needs something to flash in order to do its thing. Usually we flash radios (good ones obviously) because they are smaller than full roms. If you flash a full rom with Flash29, it will get erased after completion.
What you need to do now (since your phone now has no ROM installed) is boot it while pressing volume down to get to the bootloader, plug via USB and flash a rom using a "non-task29" flasher, like the standard BlackStoneCustomRUU.exe file that comes with basically every rom.

Hello thanks for replying my internet wasn't working but i did manage to boot my phone but now the touch stops working after. I know this as i press the volume button and the phone responds to that hence telling me it's not really freezed up. This is all what i did.
Stored .nbh file in the task 29 folder this is the rom version whose nbh file is used (RUU_Duttys_HD_V3.9__XT_Turbo_5.2.21051.1.6.4_1.59.709.0_Radio_52.62.25.34_1.14.25.24_)
After the flashing is done i reset the phone by taking out battery and starting it again in bootloader.
Now i flashed again with (blackSTONEhengeHyPerSlim_4_1)
After installing it completely the touch stops responding.
Kindly help me with what seems to be the problem. Thanks

kulwant said:
Hello thanks for replying my internet wasn't working but i did manage to boot my phone but now the touch stops working after. I know this as i press the volume button and the phone responds to that hence telling me it's not really freezed up. This is all what i did.
Stored .nbh file in the task 29 folder this is the rom version whose nbh file is used (RUU_Duttys_HD_V3.9__XT_Turbo_5.2.21051.1.6.4_1.59.709.0_Radio_52.62.25.34_1.14.25.24_)
After the flashing is done i reset the phone by taking out battery and starting it again in bootloader.
Now i flashed again with (blackSTONEhengeHyPerSlim_4_1)
After installing it completely the touch stops responding.
Kindly help me with what seems to be the problem. Thanks
Click to expand...
Click to collapse
Hi mate.
I did somthing for you....so i hope it will helps you.
1. download file from this link. http://hotfile.com/dl/115059516/5623431/Radio_1.13.xx(original_hd_nbh)__task29.rar.html and after unrar.
2. Make task 29 with this one. (Nothing change in that unrar folder)
3. After finished T29, take uot battery, put it back, put device to BootLoad. screen.
4. Connect with PC again and flash your desided ROM. (it means if you choice your rom, after unrar or unzip, Rom has own folder with that all files ...BLACIMG.nbh, BS_CustomRUU.exe, etc......

thanks i'll just download and do it..Will definitely post in what happened...Thanks a tonne for the quick response..

kulwant said:
thanks i'll just download and do it..Will definitely post in what happened...Thanks a tonne for the quick response..
Click to expand...
Click to collapse
...It's ok mate, like i wrote, i hohe, it 'll helps you.
let me know after....

Any new good looking rom you would suggest for me to try that would be bugfree ???

kulwant said:
Any new good looking rom you would suggest for me to try that would be bugfree ???
Click to expand...
Click to collapse
.... for beginning: T29 finished ok?
for your guestion: Hmmmm, for me...really good ROM is from Cloudyfa, but objectively, it's up to you, which one from this site you choice.

The link you gave me says
This file is either removed due to copyright claim or is deleted by the uploader.
:-s

kulwant said:
The link you gave me says
This file is either removed due to copyright claim or is deleted by the uploader.
:-s
Click to expand...
Click to collapse
Yeas mate, i deleted it. I was thinking, that you download this file already and saved it to your PC.

LoL it's all cool it takes a while i got 512kbps..I got the stock rom from xda page
RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.3 4_1.13.25.24_Ship.exe
This one's fine right

kulwant said:
LoL it's all cool it takes a while i got 512kbps..I got the stock rom from xda page
RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.3 4_1.13.25.24_Ship.exe
This one's fine right
Click to expand...
Click to collapse
Yes that one is fine. Once T29 is complete take out battery and then re-insert it. Now put phone into bootloader (hold vol down and press power on while still holding vol down. BOOTLOADER IS A TRI-COLOUR SCREEN).
Now flash your rom

i also flashed blackstonhenge hyperslim 4.6 and now touchscreen stopped working....any solution...

Screen freezes at HTC logo

hi,
my HD mini got problems with the "sleep of death" I tried some some things and after I formatet the SD card, I thought my SOD was gone.
But tomorrow my device wath off, so I tried to put it on. it vibrates, the HTC logo appaeres (only HTC, no quietly brilliant) than the screen freezes for about 10 seconds and the deviece shut down. I made a few hard resets, but everytime the HD mini wants to restart its the same.
I hope anyone knows about that problem.
Daphoz

Daphoz said:
hi,
my HD mini got problems with the "sleep of death" I tried some some things and after I formatet the SD card, I thought my SOD was gone.
But tomorrow my device wath off, so I tried to put it on. it vibrates, the HTC logo appaeres (only HTC, no quietly brilliant) than the screen freezes for about 10 seconds and the deviece shut down. I made a few hard resets, but everytime the HD mini wants to restart its the same.
I hope anyone knows about that problem.
Daphoz
Click to expand...
Click to collapse
try to remove the SD card and restart the phone

tzacapaca said:
try to remove the SD card and restart the phone
Click to expand...
Click to collapse
I did that already, I also tried it without simcard. unfortunately without succes.

Daphoz said:
I did that already, I also tried it without simcard. unfortunately without succes.
Click to expand...
Click to collapse
Sounds to me like you need to reflash a stock rom.
when powering on hold vol up to enter bootloader then flash official rom.

bruce2728 said:
Sounds to me like you need to reflash a stock rom.
when powering on hold vol up to enter bootloader then flash official rom.
Click to expand...
Click to collapse
first question: where do i get the official rom, or is it left an the device?
second question: when i press vol up and power nothing happens, so I thought try the other direction (vol down and power) so I get red,green,blue and white beam.
at the red beam:
PB92100
SPL-1.31.0000
ENGID 0xF
PCBID 0x80
at the green beam:
MicroP(LED) 0x05
TP SYNAPTICS
at the blue is nothing
at the white:
serial
I can´t do anything on this screen.

yep its vol down for bootloader sorry
you can get official roms from shipped-roms.com
once you have downloaded to your pc unzip the exe with winrar and extract ruu_signd.nbh and flash usin dft_sspl_mini which can be found with a quick search of the forum
hope this helps

try to search the dev forum on the rom, flashing using sd card. it might help. been there done that...
http://forum.xda-developers.com/showthread.php?t=1041988

OK, thanks for all your help.
As I posted in another thread, I started my HD mini is ok, since wednesday evening. I can´t say how I solved the problems, I made a few hardresets and suddenly it works fine. Now I test some things step by step to look whether I can find the reason. At the moment I guess it´s something with the sd card...
If I will find something I will tell you, perhaps its helpfull.
http://forum.xda-developers.com/showthread.php?t=1092430

I have the same problem, but I don't know how to solve it!
I have the same problem, because I wanted install android to device, but after I install recovery the phone didn't boot up! :/
Pls help me!!

Erkaft95 said:
I have the same problem, because I wanted install android to device, but after I install recovery the phone didn't boot up! :/
Pls help me!!
Click to expand...
Click to collapse
I thought that I answered you in your Thread.