I have owned this since new in Feb. 06. Bought a new battery in August this year as the old one was not holding a long charge. Now in the past couple of weeks....I have the following symptons;
1- Hard to boot up, as in the first blue screen lighting up and then in 5-15 seconds it automatically reboots itself and cycles doing the same thing 3-4 times before shutting down. Sometimes it will get to the 'Mobile' loading screen before doing the same thing. HTC said over the phone that the unit is 'dead'....particularly since we couldn't get it to boot up so that we could do a hard reset. After continuing for the last week to get a hard reset started on power up.....I was able to get it to hard reset yesterday and the phone turned on and everything worked. But then in the middle of my second call using it again...it shut down.
It may take hours to try to get the phone on as it just 'cycles' over and over again trying to boot up. Once in a while it will boot up,...right now it is on.....but I can't rely on it to make a call as it will turn off suddenly.
Is this phone ready for the bone-yard? ....or is there some CPR that can be done?
Oh,....it has the latest ROM from HTC and runs on the original WM5,....no other programs loaded back on it after the hard reset (not that it matters as the phone still has problems turning on and if it gets on....it may randomly shut down
I am having this problem for last 1 week or so. My Touch HD screen won't turn on, stays black but in the background it's working. it's responding to touch gestures. vibrates when i press call,end, home buttons. I have installed My Mobiler, so i can see the screen in my PC but it's all black in phone. Sometime it comes back in few minutes and sometime it takes hours. I have tried hard reset, different roms, stock rom, stock spl, updated radios but nothing so far. Is it a Software issue or is it hardware based?
Thanks in Advance.
anyone?.......
happens to mine to.... do u drop urs? mine drops quite often when i get out the car.. it has scars..
im thinking of sending it off..
supasye said:
happens to mine to.... do u drop urs? mine drops quite often when i get out the car.. it has scars..
im thinking of sending it off..
Click to expand...
Click to collapse
no i don't think i have ever dropped mine.
I have tried everything i can think of, it just started happening about 10 days ago. It's getting worse now, screen stays black for hours, even restarting the phone doesn't help.
This actually happened to mine as well, and I was very close to sending it back under warranty. However I removed the battery & SD Card overnight and tried phone again. This time it rebooted fine with screen working properly. Try this and see if it works.
The problem with the HD is its not very well put together and a number of people have had issues with motherboards & faulty/loose connections with the screen resulting in the symptoms you are experiencing.
If has since happed again and I decided I couldn't wait so I took device apart and fixed loose connections again.
Under no circumstances should you try this unless you are 100% comfortable and know what you are doing as opening up device will void your warranty
When my screen goes into standby mode / I press the off button and then I want to use my phone again it takes a few seconds after pressing the home button before I can swipe to unlock or enter a unlock pattern.
Is this the case for everyone else? It's really annoying... nothing even registers on the screen for a few seconds.
same with my previous HTC Magic, it took 2 seconds
with this one 1 second =( a bit annoying. but oh well.
I'm using Screen unlock pattern, the time i press the home button the screen show instantly or at most less than a second.
MAJED.y said:
I'm using Screen unlock pattern, the time i press the home button the screen show instantly or at most less than a second.
Click to expand...
Click to collapse
the screen shows instantly, but it doesn't register the touch for me. I have taken some videos of it I'll try and upload later.
I should note that it doesn't do this all the time, at this minute, I'm using unlock pattern and it works fine, but a few hours ago, it wasn't. I wonder if any apps can be causing this??
rodh257 said:
the screen shows instantly, but it doesn't register the touch for me. I have taken some videos of it I'll try and upload later.
I should note that it doesn't do this all the time, at this minute, I'm using unlock pattern and it works fine, but a few hours ago, it wasn't. I wonder if any apps can be causing this??
Click to expand...
Click to collapse
could be, or could be cpu was idle too long, or live wallpaper. etc...
rodh257 said:
the screen shows instantly, but it doesn't register the touch for me. I have taken some videos of it I'll try and upload later.
I should note that it doesn't do this all the time, at this minute, I'm using unlock pattern and it works fine, but a few hours ago, it wasn't. I wonder if any apps can be causing this??
Click to expand...
Click to collapse
i can 2nd than, after finish charging it and boot up again now take 1 to 1.5 sec for the screen to show up!!!.then the touch register normal with no delay.
Thanks for your replies,
I've recorded a couple of videos (one a couple of days ago, one today) of the problem. Yesterday my phone was perfect! No sluggishness, no delay in unlock, battery life lasted from 4am to 6pm (double what it has been).
Now today its stuffed again. I left the battery off charge from 11pm last night (was freshly charged then) and it had run out by 8.30 this morning (all it was doing was sitting there! I wasn't even awake). And my swipe to unlock is slow, sometimes i just can't use my phone for a few minutes as it won't let me unlock it/ turn screen on.
I put my phone on charge, and it said that I was on 20% charge after a couple of minutes, but then it started going down.. didn't appear to be charging at all, maybe coz the processor was getting axed?
These are the videos.
1, with standard unlock mechanism.
http://qik.com/video/8164995
2. with pin number mechanism this morning
http://qik.com/video/8164835
Can anyone help me diagnose this?? It must be a rogue application or something right? Problem occurs on both samsung and other launchers. At present, I've turned my phone into flight mode, and it is now charging normally (and quickly) and the screen is responsive once again, does that give any clues??
thanks in advance for your help, this is really putting a downer on my new expensive phone purchase!!
Same here
I have the same trouble. Yesterday I should show my precious for a friend. It was impossible to unlock the screen. Happened before. Tried to do it for 40 minutes then I removed the battery. Is it better with the pattern-lock? Never used it.
rodh257 said:
When my screen goes into standby mode / I press the off button and then I want to use my phone again it takes a few seconds after pressing the home button before I can swipe to unlock or enter a unlock pattern.
Is this the case for everyone else? It's really annoying... nothing even registers on the screen for a few seconds.
Click to expand...
Click to collapse
my Galaxy S have the same problem.
Did read about the problem, and myself have never thought about any delay. So did look more after every time i unlock it..but still my device seems to have no delay on that front. Still just got one delay on my device and that is the DialPad, better now after tak killer do the work, but when i did get the phone it could take a litle bit to get DialPad upp...
Ariozo said:
Did read about the problem, and myself have never thought about any delay. So did look more after every time i unlock it..but still my device seems to have no delay on that front. Still just got one delay on my device and that is the DialPad, better now after tak killer do the work, but when i did get the phone it could take a litle bit to get DialPad upp...
Click to expand...
Click to collapse
I heard that the Euro version don't have this problem, i tried many sample phones here in Singapore, all have similar problem. and this is not only happening while unlock the phone, but also have delay while opening application.
Aha, that explains it then. As Friend have one to and no delay on his sgs, did ask him after i had write first post here. Guess we had more luck here on that part then..
i have a similiar problem with JPK and now with JM8...when i press the home key the screen turn on in about 1,5-2s. There isn't any delay when i plug in the device with usb cable or ac adapter.
Please help me
*EDIT*
the problem is the microsd...
The only time I have experienced such a delay, is when the phone is in the process of installing something...
mark78x said:
i have a similiar problem with JPK and now with JM8...when i press the home key the screen turn on in about 1,5-2s. There isn't any delay when i plug in the device with usb cable or ac adapter.
Please help me
*EDIT*
the problem is the microsd...
Click to expand...
Click to collapse
I have the same problem with the screen. I took of the microsd and it`s ok like this, but my question is what is the problem with the card? I have an ADATA 8gb
Anyone having big issues with the capacitive buttons taking multiple times to work?
really just started bad today, previously I was hitting them maybe 5 times before they work. Now I'm having to press them minimum 10 or 15 times before any of them work, and they do not work at all if the phone is laying flat on a surface
Anyone got any ideas?
There was a trick on how to do it, but I kind of forgot. I think they almost always work if you kind of swipe over the button.
Seanc13 said:
Anyone having big issues with the capacitive buttons taking multiple times to work?
really just started bad today, previously I was hitting them maybe 5 times before they work. Now I'm having to press them minimum 10 or 15 times before any of them work, and they do not work at all if the phone is laying flat on a surface
Anyone got any ideas?
Click to expand...
Click to collapse
Had that happen on my old Epic with the back button. You'd have to press hard to get it to work and sometimes it took a few presses. But that wasn't the worst problem with my capacitives. Not long after I got the phone the Menu button started pressing itself repeatedly at random, and the issue would persist through reboots, even before the OS was loaded, etc. It was pretty obvious it was a hardware issue. Problem was, it'd do it for an hour or so during which the phone would be virtually unusable and then suddenly stop and go back to normal.
I remember rushing to Sprint one time with the thing flashing and the sonofabitch stopped right before I got in the door. The guy in the store musta thought I was crazy. "Dude, it was just doing it. It was flashing on and off and popping the settings menu up over and over. Does it all the time, starts and stops out of the blue. No, I'm serious!" Then I had nothing to do but show him my "lazy" capacitive Back button and I got that look from the tech like "C'mon, really?" and so I took it home hoping that the next time the Menu button freaked out I'd be near the Sprint store.
Finally I woke up one morning and the capacitive buttons were completely dead, unresponsive. Was a relief when I brought it into the Sprint store. They had a tech work on it for an hour and said he couldn't get the capacitive contacts parted from the glass (I mean, isn't that one of the things they marked about SAMOLED, the glass has an integrated capacitive layer?)
So they shipped me a brand new Epic, and that's the one I have now.
I took it in about a month ago to show the tech and he said it was working fine o I just had to leave, nothing I could do about it
this has always been a problem for me but being epic is my secondary phone i just deal with it.
how is it that samsung is allowed to get away with such ****ery?
Hope someone can help on this one.
In the last 3 weeks I have had events where the phone becomes non-responsive. What I mean is that it will not unlock by finger sensor, and the lock screen will not slide up to enter pin. The phone shows at the bottom of the lock screen the 3 icons for locked, camera and something else but, can not get it to swipe. If i reboot sometimes it does and sometimes it does not solve the problem. If it does it, I have to power off the phone, wait a few seconds and power back on. Other times the phone gets hung up on the volume level screen will trying to adjust up or down but, not movement and locks the screen and becomes non-responsive. Also, during this time, it tends for the phone to get warm. Other times if I leave the phone alone for a few minutes, it tends to settle down and fix itself?????? I never get an "android stop working" like message either.
The phone is stock unrooted from day one from BB but, now I am over 15 days and can not return or exchanged. Went by BB today since I am Elite Silver member and see what they could do. They suggested have the geek squad look at it but, I do not trust those guys to even power my phone off. The other option they mentioned was to send back to Huawei.
Any suggestions will be greatly appreciated.
Ian B
Mr Ian B said:
Hope someone can help on this one.
In the last 3 weeks I have had events where the phone becomes non-responsive. What I mean is that it will not unlock by finger sensor, and the lock screen will not slide up to enter pin. The phone shows at the bottom of the lock screen the 3 icons for locked, camera and something else but, can not get it to swipe. If i reboot sometimes it does and sometimes it does not solve the problem. If it does it, I have to power off the phone, wait a few seconds and power back on. Other times the phone gets hung up on the volume level screen will trying to adjust up or down but, not movement and locks the screen and becomes non-responsive. Also, during this time, it tends for the phone to get warm. Other times if I leave the phone alone for a few minutes, it tends to settle down and fix itself?????? I never get an "android stop working" like message either.
The phone is stock unrooted from day one from BB but, now I am over 15 days and can not return or exchanged. Went by BB today since I am Elite Silver member and see what they could do. They suggested have the geek squad look at it but, I do not trust those guys to even power my phone off. The other option they mentioned was to send back to Huawei.
Any suggestions will be greatly appreciated.
Ian B
Click to expand...
Click to collapse
Elite status extends your return window to 30 days. Tell them you want a new unit.