Hi everybody,
I have a question regarding the HERMES screen/digitizer with which i have always had problems...
I have been using my O2 XDA Trion for a bit more than a year now and i have always had the screen (dis)alignment issue. As i do not have warranty anymore i decided to check out the source of the problem one week ago, so I did a lot of research (also in this great forum ) and diss/reassembled the Trion without any problems. The problem now is : While I was testing the Trion's touchscreen with the included pencil suddenly the screen behavior changed. I am, as you can see on the two pictures below, not able to get in to the lower right corner of my screen anymore:
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There is no way to get in the lower right corner of the screen, even touching at the very low+right point doesn't work. My questions therefore are:
- Do you think the root cause is a digitizer failure? (The LCD itself still works flawlessly...)
- Do you think buying + installing a new digitzer might fix the issue? Might it also fix the screen alignment problem?
- How "hard" is it to install it? Through my research in this forum i heard that soldering is needed?
Thank you very much for your answers in advance,
Cheers,
Philipp
Looks like a digitizer issue as you can't get any sort of selection to happen in that area but the LCD is not damaged as you said.
gehzumteufel said:
Looks like a digitizer issue as you can't get any sort of selection to happen in that area but the LCD is not damaged as you said.
Click to expand...
Click to collapse
That's very probably true. The other thing that can cause wierd effects is anything that may be pressing on the digitizer around the edges underneath the bezel. Unfortunately some Hermes suffer from the digitizer remaining sensitive to touch even under the lip of the casing.
Regardless, I would not be tempted to replace the digitizer only. Although it's theoretically possible, it's not an easy job (LCD and digitizer are stuck together and contacts have to be made, positioning accurate , danger of cracking the LCD etc etc). Despite extra cost I would personally replace LCD/Digitizer as one unit.
One final point is that replacement carries a chance that things will not be perfect after replacement. This is because of various sensitive parts that can be affected when dismantling. eg. the d/pad connector.
Mike
Other way would be to find a "broken" Hermes (make sure its not the same problem or whitescreen) and use the whole slideout screen section. I did this and it worked fine...
Got my spare Hermes off ebay....
Cheers...
Hi guys,
just wanted to give you some information on the results.
I ordered the replacement screen 2 weeks ago here in Germany for about 45Euro (which is quite cheap i think, yeah ).
Everything worked fine so far. I installed the screen as described and it directly worked without problems. I have been using the Trion for more than one week now and the best thing is : Even the screen alignment problem seems to have dissappeared with the new screen, yeeppeh
Btw: I was a little surprised but the "new" replacement screen had the same date of manufacture on it as my "old" screen (which is in fact >2 years old). Nevertheless it worked...
So thank you all for your responses and help!
Cheers,
Philipp
Related
Hello all, i'm facing a very serious problem with my skin.
I woke up the morning and the screen of my Atom was awful! I can't describe it because i don't know what the hell it has!
Here is 2 pics to see my problem:
With the screen off the problem is very obvious on the upper left corner
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A pic with the screen light on (the problem isn't so obvious)
I'm in desperate position, i don't know what to do!
Is there a way to fix the screen? Do i have to buy a new one? If yes, do you know from where i can buy it? Unfortunately i can't send it from Greece to Hong Kong for the official service.
Any help appreciated!
Bill
Yes there is...
Hi Bill,
Im very sorry to hear about your screen. the problem with the screen is that the backlight of the lcd is not functioning. ( Its called BPD-light).
there are 2 options : 1. you can change the whole lcd screen, but thats pretty expensive if its not under warranty 2. you can replace the BPD which is very cheap actually (35-60$ ), but it is very rare to find.
In my store we fix those problems.
if you are interested, you can contact me : [email protected]
Goodluck!
Not sure whether it's the similar case as mine. My screen was ever like your atom snap shot a few times. Very clear when it's screen off. Mine's due to the screen got depressed a bit too hard (while in the pocket or doze off on bed with my atom ) that it some how stick to the one beneath. What I did was just to press that area with little preasure and it got back to normal. Hope it helps.
Re: Yes there is...
igal said:
Hi Bill,
Im very sorry to hear about your screen. the problem with the screen is that the backlight of the lcd is not functioning. ( Its called BPD-light).
there are 2 options : 1. you can change the whole lcd screen, but thats pretty expensive if its not under warranty 2. you can replace the BPD which is very cheap actually (35-60$ ), but it is very rare to find.
In my store we fix those problems.
if you are interested, you can contact me : [email protected]
Goodluck!
Click to expand...
Click to collapse
Umm, what??
The backlight clearly is working in the second photo.
Thank you all for your replies.
Yeah, it is the screen's problem and not the backlight.
So, the device it's on the way to HK for the official service and LCD's replacement.
I have seen similar circumstances in many TFT applications (I used to repair digital cameras).
My hypothesis:
The problem is perhaps liquid trapped next to the reflective diffuser sheet(used for backlighting) a piece of opaque polarised plastic paper.
I think water has got between the plastic rear membrane and the diffuser paper, and it is trapping it, in what can only be described as the capillary effect. (HTC might disassemble the LCM, let it dry, and then clean with isopropyl, or just replace it because it's too much hassle).
Finally my Atom is in my hands with the screen replaced!
I have sent my Atom ~20 days ago to Hong Kong with the help of baubaubau (http://forum.xda-developers.com/profile.php?mode=viewprofile&u=83579).
I've shipped the Atom to him, and then he has delivered the device to the O2 Support. Also, because O2 has run out of LCDs he gave them a strange push for not the replacement be delayed.
So, i have to thank him in public.
If you have any problem with your device or you want to buy a new one don't hesitate to come in contact with baubaubau. [/url]
Hi,
I'm pretty distressed at the moment. On Sunday while out I noticed that the alignment of my screen was out. I realigned the screen and the problem seemed less but the problem came back after a minute or two.
After some Googling I tried the credit card trick for solving the alignment issue and now my problem is much much worse. I can not align the screen because I go in a never ending circle.
I suppose the best way I can describe the issue is, if drawing on a program like Note, the screen goes further out of alignment the further to the right of the screen I go. If I run the stylus down the right side of the screen the line is drawn about 1/3rd of the way into the screen but goes further into the screen at an angle as I run the stylus down the screen.
If I try to draw a box in Note around the screen edge the effect is like this;
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I also tried to loosen the screws at the back of the screen when slided out but I have now lost one of the screws and frankly I think the online fixes have done nothing for me except void my warranty and make it worse.
My questions are basically
1) Anyone else have the same issue and find a fix?
2) Will a missing screw and a homebrew version of Windows Mobile 6.1 mean the warranty is now void / HTC won't repair it and if so
3) Where / How much will it cost to get this repaired?
I really love my TyTN but it cost far too much for me to just "replace" and I really could do with it being repaired for under £100 or preferably for free.
Danny
This problem has been around since the Hermes first came out. There are those that claim that various things will work to cure the problem. Having had a Hermes that did this I can say nothing worked reliably or fo more than short periods.
My suggestion is to revert to the original ROM or flash an official new one and then take a chance with that missing screw for a repair under warranty. I can see you getting a service centre to repair for £100 (though you coul check this out) I have also seen repairs supposedly done (usually an LCD/digitizer combo replacement) that continue to show the problem. I have certainly seen cases where folk have replaced the screen themselves and it has not cured the problem. Hence my guidance for a warranty repair/replacement.
Mike
Thankfully I found the missing screw yesterday on the floor, chance of chances.
I will try to flash the old rom and send for a repair, I contact HTC though their site. Do they reply often? Sometimes I've e-mailed companies and been ignored.
Might be worth giving them a ring?
Hi friends,
because my Polaris died I'm going to buy a HTC Pure. And for this I have a couple questions for you:
first:
HTC Pure locked AT&T with SIM and CID lock, unlocking using Olipro unlock,
Will I can use it with all the operators worldwide and flash a custum ROMs?
and second:
Can I change the body from
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for such
Do it fit into the motherboard?
SIM and CID should set you up.
Regarding your housing, not sure about the fit, but you should consider the number of screen failures with the Topaz is high compared to the Pure which I have not seen.
Yes, if you are going to use Olipro, it will work, I did the same thing on my Pure and it works great now.
As for the second qn, don't do that, it will not fit.
Nag
Bruce Inman said:
SIM and CID should set you up.
Regarding your housing, not sure about the fit, but you should consider the number of screen failures with the Topaz is high compared to the Pure which I have not seen.
Click to expand...
Click to collapse
What do you mean with "screen failures", this problem relates to the release of a series of defective devices?
Please tell me what I should first pay attention.
Diamond2 has wery sensitive touch screen and it mailfunctions if the device is carried in pockets/bags with screen unprotected
search the forum for "touch sreen woun't untouch" or somethnig like that....my first screen failed to untouch 3 months after purchase, secondone is 6 months after still working with no problem, but allready has a slightly visible dent in lover third of the screen....build quality sucks*, big time (and still woun't sell mine )
*first screen was replaced under warranty, and as I write my device is again at warranty service - volume buttons started pressing randomly....strange( currently I'm not selling mine, but I'am one stupid failure away from selling....phone is scratchless! )
FW-eXXon said:
What do you mean with "screen failures", this problem relates to the release of a series of defective devices?
Please tell me what I should first pay attention.
Click to expand...
Click to collapse
If you search the forums for "Newton Rings" you will see many posts regarding Topaz screen failures. Some users had theirs fail 2 or 3 times after repairs.
I'm not sure if it was a specific bad batch released somewhere but I have not seen this issue on any Pure.
I can tell you that the Pure will fit in the Diamond 2 housing(and vise versa) but the problem is the antenna. If you could find an antenna for the TD2 housing, it would work, otherwise you would just have a PDA
oops..... repeated posts
TNX friends, the "oil" Newton ring, its something strange, and I disappointed in HTC Support. I will looked around the screen carefully and check for defects when my Topaz arrived, and in future will use screen protector. I read that overheating caused the newton ring.
If I find Diamond2 antena ill try to replace housing of Pure and will se what we got.
Again thanks for replying, how many did not seek, has not found information about the change of the houing, and known problems with Topaz, and here just only clear answers from You.
Welcome everyone
Broken like this
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The screen are working perfectly
But that is crashed digitizer
Can I change it alone?
Or do I have to change as complete as this?
Thank you
I had the same problem.
Change is very difficult.
If you have not done this until now, you will probably ruined more.
You just need to change the digitizer (the first picture), cost about 40 Euro.
The second picture is just a display (approx. 45 Euro) and not the complete screen (digitizer + display, about 90 Euro)!
pozabi
I really don't recommended to buy the cheapest digitizer if you buying form ebay should probably search for oem and from USA, first i bought was from China and doesn't work, also if you aren't skilled don't try to repair it yourself is way to better to give it to some services...
So your lcd screen is working no need to buy new one
Thank you
But there will be problems if you switch the touch screen only?
Because the technical told me that there would be problems if you have rotation alone!
I don't understand what you mean, if lcd is working normally there's no need to change, there will not be malfunction after you change digitizer..
did something drop on it or did you sat on it?
Makić said:
I don't understand what you mean, if lcd is working normally there's no need to change, there will not be malfunction after you change digitizer..
Click to expand...
Click to collapse
Yes Lcd is working normally
But he told me maintenance technician
It was necessary to change the screen as well as
Because if we change, there will be problems: (
lude219 said:
did something drop on it or did you sat on it?
Click to expand...
Click to collapse
Fell to the ground
Another problem
Sound does not work: (
Up
up
up
up
First you don't need to change lcd if is still working I'm example of that, but for sound no idea, did you open your phone or it just stop to work suddenly???
Ansvered same on another thread here.
You have two ways. First is easy way.
Buy complected digitizer with lcd and you have done on hour.
Second way is buy only lcd and replace it. But there you must very very gently remove digitizer at lcd. This is littlebit tricky. You must use oven. Place oven to 50 °C and place your, attached digitizer and lcd, to oven. 10 minutes is enought. Now you can more easly detach old lcd at digitizer. Be very very careful and gently. You can scratch paint on digitizer on lcd side and also lcd itself. Attaching lcd to digitizer are used sticker adeshive tape. You need buy it too. I dont want advertize one ebay seller but you can use same dealer if you want. I had with that dealer many actions and all time all is correct. And he have most items OEM. Ebay seller name is kr-net.
I recommend first way if you do it first time or not opened any phone before.
Bestest way is give your phone to repair.
Click to expand...
Click to collapse
Greetings dear people of this forum!
Few days ago my phone's display started behaving in a very weird way (could be a minor drop down).
When I press the power button to draw the pattern, the whole screen is full of disturbed horizontal lines (pic_1).
If I apply some pressure on the screen's bottom right corner (pic_1 - red dot) it gets back to normal and doesn't even flickering at all (pic_2).
Howerver as soon as the display goes off because of the turn off time, too close to the face when making a call or just switch it off with the power botton, the problem reaccures.
I am very sure it is hardware related, because on the screenshots there is nothing like that and it is persist in the boot sequence. In my opinion this is some kind of faulty connection, I have already take the phone apart to catch any loose connector, but nothing changed after that.
I feel like I have to buy a new screen, but I hope I can repair it somehow, because it can works very well after my acupuncture therapy.
I have bought the phone second-hand, and I know there was a screen replacement, so its not the original one.
pic_1:
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pic_2:
Do you guys have any suggestion?
Thank You in advance!
Grabps said:
Greetings dear people of this forum!
Few days ago my phone's display started behaving in a very weird way (could be a minor drop down).
When I press the power button to draw the pattern, the whole screen is full of disturbed horizontal lines (pic_1).
If I apply some pressure on the screen's bottom right corner (pic_1 - red dot) it gets back to normal and doesn't even flickering at all (pic_2).
Howerver as soon as the display goes off because of the turn off time, too close to the face when making a call or just switch it off with the power botton, the problem reaccures.
I am very sure it is hardware related, because on the screenshots there is nothing like that and it is persist in the boot sequence. In my opinion this is some kind of faulty connection, I have already take the phone apart to catch any loose connector, but nothing changed after that.
I feel like I have to buy a new screen, but I hope I can repair it somehow, because it can works very well after my acupuncture therapy.
I have bought the phone second-hand, and I know there was a screen replacement, so its not the original one.
pic_1:
pic_2:
Do you guys have any suggestion?
Thank You in advance!
Click to expand...
Click to collapse
Could also be any gaps or something that can cause the lines(display gets pressure from wrong installation).
2 options basically. Loose connector or faulty LCD.
I don't think it's software related.
If you can give it back, then you should. If not, then you can either try to fix it by yourself by replacing the LCD assembly (with the touch digitiser).
daviddosa said:
2 options basically. Loose connector or faulty LCD.
I don't think it's software related.
If you can give it back, then you should. If not, then you can either try to fix it by yourself by replacing the LCD assembly (with the touch digitiser).
Click to expand...
Click to collapse
Yes, You were right, as I thought too. The reason behind the problem was the LCD.
I have replaced it and now it works like a charm.
Thanks the response!