Hi,
I'm pretty distressed at the moment. On Sunday while out I noticed that the alignment of my screen was out. I realigned the screen and the problem seemed less but the problem came back after a minute or two.
After some Googling I tried the credit card trick for solving the alignment issue and now my problem is much much worse. I can not align the screen because I go in a never ending circle.
I suppose the best way I can describe the issue is, if drawing on a program like Note, the screen goes further out of alignment the further to the right of the screen I go. If I run the stylus down the right side of the screen the line is drawn about 1/3rd of the way into the screen but goes further into the screen at an angle as I run the stylus down the screen.
If I try to draw a box in Note around the screen edge the effect is like this;
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I also tried to loosen the screws at the back of the screen when slided out but I have now lost one of the screws and frankly I think the online fixes have done nothing for me except void my warranty and make it worse.
My questions are basically
1) Anyone else have the same issue and find a fix?
2) Will a missing screw and a homebrew version of Windows Mobile 6.1 mean the warranty is now void / HTC won't repair it and if so
3) Where / How much will it cost to get this repaired?
I really love my TyTN but it cost far too much for me to just "replace" and I really could do with it being repaired for under £100 or preferably for free.
Danny
This problem has been around since the Hermes first came out. There are those that claim that various things will work to cure the problem. Having had a Hermes that did this I can say nothing worked reliably or fo more than short periods.
My suggestion is to revert to the original ROM or flash an official new one and then take a chance with that missing screw for a repair under warranty. I can see you getting a service centre to repair for £100 (though you coul check this out) I have also seen repairs supposedly done (usually an LCD/digitizer combo replacement) that continue to show the problem. I have certainly seen cases where folk have replaced the screen themselves and it has not cured the problem. Hence my guidance for a warranty repair/replacement.
Mike
Thankfully I found the missing screw yesterday on the floor, chance of chances.
I will try to flash the old rom and send for a repair, I contact HTC though their site. Do they reply often? Sometimes I've e-mailed companies and been ignored.
Might be worth giving them a ring?
Related
I bought an imate jasjar on 31.08.2006
Returned on 1.09.2006 with a faulty screen when device is locked into landscape mode.
imate replaced it with a NEW device on 4.09.2006
Screen fails again today 7.09.2006 on the new device.
Different packaging and IMEI number.
I guess at least this one lasted 2 days and didn't fail out of the box like the first device!
Has anyone else had screen problems when changing into landscape mode.
Mine fades the screen out white and has pink or blue fine vertical lines.
Do I try another or ask for my money back?
Thanks in advance.
my screen image changes smoothly from landscape to portrait without any screen artifacts. i even took it off and tightened it up after i dropped it and it became loose.
U gotta Try another.
Of course U gotta Try another.
U can't desert a JASJAR like that.
Regards,
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skywriter said:
my screen image changes smoothly from landscape to portrait without any screen artifacts. i even took it off and tightened it up after i dropped it and it became loose.
Click to expand...
Click to collapse
..mines a bit loose actually, is it easy to take it off and tighten the hinge?
i have the same problem sceen turnin white with pink lines, i 'll send it to repair, it seems to be the weak point of the UNI
3rd New Jasjar- No Problems now
Took three returns and a jasjar from another production run to rectify the problem.
Appears to be a pretty cheaply made piece of hardware!
I'm on my third Uni - the first (a G3) was great until the USB connector dropped off (a known fault). The second (another G3) felt flimsy from when first I got it. The hinge got rather loose after I accidentally dropped it. Also the earpiece speaker died when I dropped it.
I now have a replacement - a G4. It is far better made - much more solid, with a better keyboard and screen.
BTW, skywriter how did you tighten the screen - did you have to take the whole thing apart (as appears to be the case from the repair / maintenance manual)?
Hi everybody,
I have a question regarding the HERMES screen/digitizer with which i have always had problems...
I have been using my O2 XDA Trion for a bit more than a year now and i have always had the screen (dis)alignment issue. As i do not have warranty anymore i decided to check out the source of the problem one week ago, so I did a lot of research (also in this great forum ) and diss/reassembled the Trion without any problems. The problem now is : While I was testing the Trion's touchscreen with the included pencil suddenly the screen behavior changed. I am, as you can see on the two pictures below, not able to get in to the lower right corner of my screen anymore:
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There is no way to get in the lower right corner of the screen, even touching at the very low+right point doesn't work. My questions therefore are:
- Do you think the root cause is a digitizer failure? (The LCD itself still works flawlessly...)
- Do you think buying + installing a new digitzer might fix the issue? Might it also fix the screen alignment problem?
- How "hard" is it to install it? Through my research in this forum i heard that soldering is needed?
Thank you very much for your answers in advance,
Cheers,
Philipp
Looks like a digitizer issue as you can't get any sort of selection to happen in that area but the LCD is not damaged as you said.
gehzumteufel said:
Looks like a digitizer issue as you can't get any sort of selection to happen in that area but the LCD is not damaged as you said.
Click to expand...
Click to collapse
That's very probably true. The other thing that can cause wierd effects is anything that may be pressing on the digitizer around the edges underneath the bezel. Unfortunately some Hermes suffer from the digitizer remaining sensitive to touch even under the lip of the casing.
Regardless, I would not be tempted to replace the digitizer only. Although it's theoretically possible, it's not an easy job (LCD and digitizer are stuck together and contacts have to be made, positioning accurate , danger of cracking the LCD etc etc). Despite extra cost I would personally replace LCD/Digitizer as one unit.
One final point is that replacement carries a chance that things will not be perfect after replacement. This is because of various sensitive parts that can be affected when dismantling. eg. the d/pad connector.
Mike
Other way would be to find a "broken" Hermes (make sure its not the same problem or whitescreen) and use the whole slideout screen section. I did this and it worked fine...
Got my spare Hermes off ebay....
Cheers...
Hi guys,
just wanted to give you some information on the results.
I ordered the replacement screen 2 weeks ago here in Germany for about 45Euro (which is quite cheap i think, yeah ).
Everything worked fine so far. I installed the screen as described and it directly worked without problems. I have been using the Trion for more than one week now and the best thing is : Even the screen alignment problem seems to have dissappeared with the new screen, yeeppeh
Btw: I was a little surprised but the "new" replacement screen had the same date of manufacture on it as my "old" screen (which is in fact >2 years old). Nevertheless it worked...
So thank you all for your responses and help!
Cheers,
Philipp
My HD2 appears to have some big time screen problems, so i wonder if anyone has any sugestions.
Background
It never really lived in a case and the inevitable drops happened. That ended in about November when one drop too many caused the screen to crack. I replaced the digitiser and lcd screen which got it all working again happily, though beecause of the amount of fiddly stuff involved the chassis never truly fit perfectly, the screen protruded ever so slightly above the edge of the case, etc.
Fast forward to last weekend when for no apparent reason (i hadnt dropped it or anything) it started to behave erratically, not registering screen taps and then suddenly doing many things at one, making it almost impossible to send text messages and use effectively. My thought was that maybe it was losing calibration so tried aligning the screen but nothing would really happen.
Furhtermore it seemed like the bottom section of the screen had almost no responsiveness at all.
I therefore thought it might have something to do with the connections inside the machine, so i decided to take it all apart and check all the connections were sturdy. Thats when the real problems started because when i put it back together and turned it on, i had a horrible display that makes it next to useless.
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I actually just fired it up to check that it was sill the case and it seems slightly worse than this picture!
So the questions. Firstly, does anyone know what might be the problem here. Is it likely to be the connection between the processor and the lcd, or soemthing more of a problem? How easy is it likely to be to sort it? A case of a completely new screen needed? Or is it likely to be something fairly simple? And would those problems with teh LCD screen be a similar cause of the calibration problems (i thought the digitiser might not be working properly, hence the original decision to take it to pieces!)
Hope someone can help. Happily my upgrade was due last friday, buit it would be nice to have a working phone for spare use etc.
Steve
It seems to me a bad LCD(100%) and probably a bad touchscreen!
As i suspected. Has anyone else with a replacement digitiser/lcd had any similar problems?
Hi,
A part of the touchscreen of my milestone suddenly become unresponsive.
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If i press inside the red area (including home button) it wont work and its just like i pressed the near side, like icons in the left or right of that red area.
I tried full data wipe, cache and dalvik, tried flashing newer sbf and no good.
Do you guys have any idea on it?
Thanks
Bad news bro.
I'm pretty sure its a hardware problem, the screen must be damaged...
So i need to replace it?
e7zip said:
So i need to replace it?
Click to expand...
Click to collapse
Better to get a new phone =D
a new phone is your option coz replacing the screen would cost you alot while you can get a better phone in a few bucks more!
New screens are available on amazon for 12 pounds (at least I spend this much)
However It may be a signal cable. They starts from 30$ on ebay
There are disassembly videos on Youtube.
I had a similar problem and I did the replacement two months ago and it works.
I bought the screen digitizer with tools on eBay.
Be sure That you have a torx3 beca use it didn't came on the tools! ;P
I had the same problem... I sent to the Moto Assistance and the had to change the touchscreen for a now one.
Good luck!
Not the cable. If the cable was damaged, it would shut down the entire screen. It's a problem with the digitizer. Hopefully for you it's relatively easy to exchange it, but you'll damage the camera sticker, the top panel of back side, above the battery and the speaker grid sticker (all of those are glued to the phone) in order to open it. Doesn't matter the way you take them over, you'll always damage it. Might wanna buy some of these on ebay too, although I'm not sure they sell it.
I had the exact same problem with my first M2, it was still under warranty but Moto took sweet 15 days to exchange it, and they returned my phone with a stuck volume rocker. Had to send it again, they took more than 15 days this time, so I asked for a replacement.
M3 XT860
DarkDroid 1.1 (Unsafe) + Hash's ICS Beta 1 (Safe)
Phone Specs
Stock O.S (5.0.1)
Rooted (and as a result, has voided the warranty)
I9505 Version
Battery in phone is Stock Battery
What Happened
I was using Instagram on my Samsung Galaxy S4 (i9505), after leaving it for a few minutes. Upon returning and pressing the home button, the screen began to fill with green block lines moving down the screen (as on the video).
Current Issues
When I turn my phone on, the center of the screen is filled with green block lines moving down the screen (as on the video). Rather than showing my installed apps etc.
The same occurs when I try to use recovery and download modes
Videos and Screenshots
I have uploaded a video and screenshots of what my phone currently looks like on boot, after the above:
https://youtube.com/watch?v=nlCvsjQEqkY
I've checked, there are no marks or damage to the screen.
And upon unscrewing the phone and looking at the motherboard etc., there doesn't seem to be any damage to the hardware either as below:
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Just because you see no physical damage to the motherboard does not mean that the motherboard isn't the culprit. Another gentleman was having a similar screen issue and ended up reflowing (applying heat so the existing solder melts) the GPU in an attempt to fix it. I don't recall if he did get it fixed or not, but whether he did or didn't isn't relevant. What is relevant is that you clearly have a hardware issue here. Take the phone in for service.
Strephon Alkhalikoi said:
Just because you see no physical damage to the motherboard does not mean that the motherboard isn't the culprit. Another gentleman was having a similar screen issue and ended up reflowing (applying heat so the existing solder melts) the GPU in an attempt to fix it. I don't recall if he did get it fixed or not, but whether he did or didn't isn't relevant. What is relevant is that you clearly have a hardware issue here. Take the phone in for service.
Click to expand...
Click to collapse
Have you had experience with this fault before, do you know what the exact culprit is and how to repair? Thanks
Sent from my GT-I9505 using XDA Free mobile app
There could be multiple causes for the problem you're having. That's why I recommended taking it in for service.
Although I'm glad someone has responded to my thread, you haven't actually told me anything of any real usefulness. Instead you've just told me to get it fixed (which is why I've came to this forum, so I could be told how to fix it myself)
My primary reasoning for coming to this forum, was to be pointed in the right direction when it comes to fixing the hardware i.e. replace this or that cable etc.
If you could help in that regard, this would be fantastic
No, I told you to take it to the service center, because they can pinpoint exactly what is causing the problem. Otherwise you're tossing darts blindfolded. You're guessing where the bullseye is and hoping you hit it. In short, it's not something you can fix yourself, unless you happen to have a solder reflow workstation.