Has any one got the above working ?
Whenever i run the setup program
C:\Windows\WindowsMobile\setup.exe
I get the message Windows Mobile Device Center Could not be installed because at leat one windows componebnt is missing
What do i do to fix this inorder to sync my phone with my pc ?
enclosed is a screen shot of device mgr
regards
mark
Strange, Mobile center is preinstalled on the Windows vista.
What version of vista are you using?
Have you tried to install activesync 4.5?
version of vista is BusinessN
I have not installed active sync 4.5 since microsoft are saying the the new product to use is Mobile device centre and active sync does not work
my phone is the Atom Exec
could try re-installing WMDC from the microsoft website http://www.microsoft.com/windowsmobile/devicecenter.mspx
Warning: This would require using the winows genuine advantage tool.
still does not work
Still dosn't even install?
Dissapointing. I was thinking how nice it was to be free of Activesync.
Has the Artmeins been connected to windows yet? did it attempt to recognise new device and install drivers?
On a side note it's nice that Microsoft put so much effort into improving their error messages. A windows component is missing eh? er which one!!!
PS. This may sound crazy, but have you attempted to connect the Artemis with it switched off. I allways had trouble connecting windows Mobile devices with them turned on, but never had same difficulties with the device in standby, I now do this automatically, so can't comment on if it happens still in Vista. The issue was that when on, often the device was not recognised.
Hi
Im having a problem with activesync on windows xp. My HTC touch HD will sync with vista at work, but just will not sync on my home pc.
Ive read various threads and some say there is a problem with service pack 3 and activesync 4.5 so I installed activesync 4.2 and 4.1 but I get the same, the computer either reboots when I attach the phone or just will not find the phone. The pc does make a sound as if the phone is attached but activesync doesn’t find the phone.
I noticed in device manager that there is windows mobile device #2 with a yellow exclamation mark and the problem is windows cant load the driver, Ive tried rollback driver, uninstall the item but still no luck.
Im running NRG’s rom but it cant be the rom at fault as the phone syncs with vista.
I will try and take off service pack 3 and see how I get on but if you have any advice it would be welcome.
Thanks
Zeb
No, it's not that.
I have ActiveSync 4.5 on Windows XP SP3 here and my two HTC phones connect and sync with no problem. I have even loaded new ROMs on them from here.
Same thing on my other computer with Windows Vista and Windows 7 with WMDC. No problem connecting with my two phones on any ROM.
Try to clean your USB device list, I had to do this on some computers when a USB device is not correctly detected.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB
Delete all keys starting by Vid
I have discovered that Active Sync can't usefully sync with more than 1 or 2 pcs - I too use XP and AS4.2 at home (on a laptop) to sync contacts/diary/tasks - and I hook up to my Vista work PC JUST for power (no syncing whatsoever).
I recently tried to Sync my contacts over to a new laptop, and couldn't do it - I had to copy the Outlook.pst files over and then remove the AS profiles on the phone - very irritating.
Have you tried disabling "faster data synchronization" under settings->connections->USB to PC?
I had the same problem once and removing the tick resolved it...
(Remember to disconnect and reconnect the device after changing this setting.)
Thanks guys for your advice on this.
I formatted my pc and installed windows xp again. I installed my firewall etc and surprise surprise activesync worked perfectly.
I installed service pack 3 and low and behold activesync would not play ball.
So Ive taken off service pack 3. Is there anything critical in service pack with regard to updates?
Thanks Bill Gates for testing your updates.
Working here with SP3 and no 3rd party firewall.
Any 3rd party firewall will block the activesync communication as it's done through IP.
The computer uses 169.254.2.2 and the PDA uses 169.254.2.1
Configure your firewall to allow that traffic
I try to pair it, but Windows 7 keep saying it can't find a driver for the HD2... it does succeed in pairing, but gives the troubleshoot sign...
What can I do ?
you need to install windows mobile device center and then it should work. I managed to get it working and that was the only thing I installed.
just use windows update to do the install and it works like a charm. windows mobile device center and drivers are installed automatically via update.
I can confirm it works on Windows 7, but make sure your computer has a live Internet connection when you do the first connection as it has to download a couple of updates from Microsoft. It even downloads the correct image!
Edit: This should also work on Vista OK too. It went onto XP with ActiveSync 4.5 without problems also.
Edit (2): Not significant, but I note that on Windows 7 it's still called 'Windows Mobile' and not 'Windows Phone' as Microsoft now call their mobile OS!
I had no problem connecting my HD2 to Windows 7.
Works very smooth.
Probably the live internet connection is a must!
Good luck.
Koen
Hi there everyone. I'm having some problems synchronizing my TD2 that I would really appretiate some help with.
I'm using a pretty vanilla TD2, retail with no significant changes. I was synchronizing it with Outlook 2003 on my previous PC with no problems what so ever. Now, i've moved across to Windows 7 (64bit Enterprise) and Office 2007, and I cannot for the life of me get it working.
I've tried a number of things, including changing over the "Enable faster data synchronizing" option under USB to PC connections, upgrading to the new WM6.5 rom, and even connecting via bluetooth - all in vain.
Does anyone have any idea as to whats going wrong, and how I can go about correcting it?
Thanks in advance for any help with this issue.
Make sure you have Windows Mobile Device Centre 6.1 installed as Active sync won't work with 7.
WMD Centre
Hi
I have Windows 7 64 bit and mine works better than Vista.
Go to this link:
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
Download appropriate version (32bit or 64 bit). Install it. Then plug in your TD2. Make sure you see some sort of notification on your phone and your PC that it has picked up the device. Wait for any configuration to occur.
Go to Windows Update and check if you need to install any HTC Usb device driver. If so install that too.
Restart once all installed. Plug in your TD2 into computer and activate Windows Mobile Device Centre and follow the prompts.
Oh and open activesync on your TD2 and check you haven't more than the 2 partnerships otherwise this causes problems too.
Cheers
Aussie
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
windows mobile device centre does the same as activesync. it is the new name for activesync used on win 7.
i use the starter edition also on my netbook and cannot get mobile devicecentre installed for some weird reason. probably a problem on my netbook
started using ms myphone for the things i used mobiledevice centre for.
There must be way to connect the phone to a Windows 7 starter netbook.
I plan on doing a hard reset and want to preserve all my bookmarks, and also want to flash a ROM , I'm sure ill need to sync my phone to a computer for that?
The phone keeps telling me to install activesync on my pc even though I have to use wmdc.
When I reinstall wmdc on the netbook I keep getting an error and it won't install properly.
It says device manager not installed, or something like that .
It's a bloody mystery!
for flashing a rom you do not need activesync or mobile device centre. I flash my phone from my laptop without. just put the phone in bootloader and you can flash a rom as normal using the custom ruu. alternatively you can flash from memory card.
think ms myphone can backup that also but you have to check to make sure.
on my sig there is a flashing guide, in it there is a download for win 7 windows mobile device center run it and you should be good to go
this has been discussed so often, if you had taken the time to search there would be no need for that thread!
It so easy, just use windows update to download the driver and windows mobile center and that's it. If it doesn't work you are doing it wrong because it works for everybody else that way!
pabloh999 said:
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
Click to expand...
Click to collapse
Leave ytour phone, as the problem appears to be with the netbook. make sure your netbook is not connected to the internet, then disable all the security and see if WMDC recognises your phone.
Thanks for the respones, ill try those tips when I get a chance later in the day.
Apologies for starting a new thread if its been discussed many times before.
Right, i think ive tried everything.
Hard reset my hd2
Uninstalled wmdc
Did every windows update available
re-installed wmdc with webroot antivirus turned off and internet access turned off.
And it still wont recognise the hd2
When its installing the driver on my netbook for the hd2 it keeps getting an error - it says "unidentified device : device unplugged" even though it is plugged in and screen is on.
The phone will connect to my netbook for the disk drive option and the internet sharing option, so i dont think its a problem with the hd2 usb connection
Its a real mystery, anyone out there able to crack this one?
have you tried this?
settings, menu, all settings, connections, USB to PC, uncheck "enable faster data sync", click done.
when I did that, my HD2 finally connected to PC after DAYS of trying!
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Hi pabloh999,
I potentially have a fix for you. I experienced the same errors as you tried all you have and eventually found a fix - by accident!
Set to airplane mode on & then off. After this my connections & syncs were fine.
Let us know how you go.
pabloh999 said:
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Click to expand...
Click to collapse
Tried that and - nothing!
Its just not recognising my phone, its saying "device unplugged"
I even turned off the charging function when plugged into a pc, just in case that was draining too much juice from the usb port.
No problem solvers out there??
I am thinking now it could be a problem with the usb ports on my netbook.
On one of my million attempts i got a windows error message saying that i should use a high speed usb port, and it gave me a list of "high speed" usb ports on my computer.
I dont know how to use this information because it doesnt physically show which of my 3 usb ports is the "high speed one(s)"
I thought the three of them are the same?
I tried updating the usb drivers to no avail
Fu**ing pissin me off!
Sync with Win 7
Same problem here, Tried everything on the web and on XDA and still cant sync.
Is this a Microsoft Problem, Oh by the way dont agree with d3l1
Ican still sync with my old XP laptop, but my new Win 7 is crap... (Both are Asus machines)
Any pointers would be welome. Ta.