Database Users

Touch screen problem:what is it?!?!?

Hy guys...i have the touch screen of my trinity with this problem :
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the "shadow" is visible only with che screen off, and it's not of the screen protector....i removed it yet!
it appears only some times, not every...
what could it be?!?
Thanks!

Hi, I also have this on mine. I had one spot, but now it have been split into two smaller spots. I'm not sure what it is, seems like some kind of liquid??. When I press my finger on it, it floats around. I'll be happy if anyone can explain what this is. Maybe my dear Trinity needs a service ?.

i sent an email to the htc support with the photo of the problem...waiting for an answer!

It looks like liquid between the digitizer and the LCD.

you need send Trinity to assistance... your lcd screen need to be changed

little bit of advice, send it via the retailer you purchased from. Not direct to HTC. Retailers (in my experience) can get a little funny if you bypass them.

but,it comes an goes randomly...for example, yesterday night it was there and from this morning until now there's nothing...

could be the magnet of htc case

you can explain better?

my english isn't good, but the clip magnet of the case have a little attraction also inside the case... so maybe a magnet a little bit more "power" **** your touchscreen... pda should put into case always with touchscreen beside magnet because battery take a good shield and you haven't problems... but in your case it's late. I think it's the magnet of case that broke your touchscreen... check if direction of touchscreen problem is the same of Clip

here the answer of the htc team:
"Dear Sir,
Thank you for contacting HTC Europe support.
With regards to your query, it is a possible fault with the handset. I would advise that you contact your retailer. However if they are unable to assist please respond and we will assist you further."

I dont know to express right in english, but i try: If you go from a warm humid place to a cold place water in the air is condensing (!?)) on surface (like in winter on thin windows) that could explain why this happens only sometimes.

saminegm said:
I dont know to express right in english, but i try: If you go from a warm humid place to a cold place water in the air is condensing (!?)) on surface (like in winter on thin windows) that could explain why this happens only sometimes.
Click to expand...
Click to collapse
Moisture is the possible problem. I had a SonyEricsson P800 that I dropped in the lake. It had the same type of discoloration, only worse because it was IN the lake. It finally dried out and even worked but there were always little bubbles (minerals) in between the plastic touch membrane and the LCD screen. Try putting your phone in a slightly warm dry place overnight.

Ok,thank you.
This morning i have put the P3600 in a packing with 4 envelop of "silican gel",anti-moisture.... what you think about this?

DavidTwister said:
Ok,thank you.
This morning i have put the P3600 in a packing with 4 envelop of "silican gel",anti-moisture.... what you think about this?
Click to expand...
Click to collapse
probably best to stick it in the airing cupboard. That would be nice n warm.
At my work, our engineers keep getting pentablets wet (when it rains - they use them as an umbrella), I advise them to stick it in the airing cupboard, and it works a treat.

Hi guys,
I have this phone for more than a month and I have exaclty the same problem.
I went back to my retailer and when I showed the screen there was nothing !!
Yes it is definitively random.
But I am not sure this is not linked to the protection. I noticed this problem after I put the protection and even if there is still the problem when you put off the protection, it seems to disappear after a while.
So my question is : is there a guy having this issue and who has never used a protection ? And if you remove your protection, is it totally disappearing or not after a while ?
One last thing, when you have the problem have you try to remove partially the protection ? On my screen the shadow becomes bigger !!
EDIT : I Have a new case (noreve) with a magnet button at the bottom (so not on the screen) and I still have the problem

hi!
well, i start to think that there's a link with the screen protector (i have a brando ultra clear). Could be that the the screen protector with his electrostatic power attracts too much the "touch screen" creating separation from the lcd screen?
Because thinking about, there was no problem until i try to install the screen protector...we should try to uninstall the screen protector for some days, and look if the problem comes back...

This is my protection :
http://www.covertecstore.com/fr/t-s...00-t-mobile-mda-compact-screen-protector.html
I think there was two kind of protection, one ultra clear and the other ultra ....
You can do the test to remove the screen protection for few days and check if you still have the problem.

nicoloco said:
This is my protection :
http://www.covertecstore.com/fr/t-s...00-t-mobile-mda-compact-screen-protector.html
I think there was two kind of protection, one ultra clear and the other ultra ....
You can do the test to remove the screen protection for few days and check if you still have the problem.
Click to expand...
Click to collapse
I'm testing what you said...tomorrow i will tell you what has happened...
did you try to remove che screen protection for few days???

News:
without screen protector, there isn't the problem...
so,i think there are two possible options:
1)the screen protector ,with his electrostatic power, attracts too much the "touch screen" creating a little separation from the touch screen and the lcd screen;
2)when I removed the screen protector with the scotch,i involuntarily raise the touch screen from the lcd favoring the exit of the moisture that probably had entered some time before.
What you think?Did you try to uninstall the screen protector?

Broking the digitizer... and the buttons gone!

Hi!
I'm new here and i've bought a tytn a month ago. Thanks for ALL THAT YOU HAVE POSTED HERE!
Unfortunately I've broken my touchpad digitizer but I'm yet buy a new one that should arrive in a few days. The problem is that the front panel keys.. (green phone, soft right and left, start, ok messaging an IE) stops working till the screen was broken.. The Dpad work fine in all the five direction.. Is that a problem connected with the screen? they will come to work again after the changing?
I think that, beeing on the same connection, the malfunction of the screen can cause an uncorrect connection to the buttons but it's only a prevision.. (read HOPE)
I hope I'm able to explain my problem also with this very very bad English. Sorry.
Gianmarco

From the information you give, it is possible the connections to the keys have become dislodged. This is more likely if the phone was dropped.
However, until you open the TyTn you will not know the extent of the damage.
Mike

Thanks mikechannon for the prompt answere.. i try to explain better:
All the connections are in good condition (the connection on the mainboard and the connection on the front pad are perfectly placed). The only one "open circuit" is the digitizer.. 2 of the 4 connection does not join the layer that has been scratched away (yes.. don't tell me more...). In poor world, the resistive input of the first layer of the digitizer is.. max ..open circuit.. ^^
I've to wait the replacement and hope? ^^

SegiRoPi said:
Thanks mikechannon for the prompt answere.. i try to explain better:
All the connections are in good condition (the connection on the mainboard and the connection on the front pad are perfectly placed). The only one "open circuit" is the digitizer.. 2 of the 4 connection does not join the layer that has been scratched away (yes.. don't tell me more...). In poor world, the resistive input of the first layer of the digitizer is.. max ..open circuit.. ^^
I've to wait the replacement and hope? ^^
Click to expand...
Click to collapse
I won't ask what you've been up to Abusing your poor TyTn!
You may be lucky. Certainly there are numerous reports of screen problems being linked to dead keys so good luck.
Infinite resistance - sounds like a frigid virgin. If you have one I'll cure her with my special equipment !
Mike

ok.. waiting for the replacement.. if all goes bad no problem..
SELLING LIKE NEW TYTN WITH ABSOLUTELY NO WAY OF HUNG UP A CALL..
I'm the only one that remove the battery for closing a call against an answering machine.. OHHHHHHHHHHHHHH! I can soft reset with the stylo!! GOOD
Serius question: you think I can change the digitizer without the lcd?? It should be easy.. isn't it?

SegiRoPi said:
ok.. waiting for the replacement.. if all goes bad no problem..
SELLING LIKE NEW TYTN WITH ABSOLUTELY NO WAY OF HUNG UP A CALL..
I'm the only one that remove the battery for closing a call against an answering machine.. OHHHHHHHHHHHHHH! I can soft reset with the stylo!! GOOD
Serius question: you think I can change the digitizer without the lcd?? It should be easy.. isn't it?
Click to expand...
Click to collapse
Gianmarco
I thought you were getting a new screen? They normally come with digitizer attached??
Mike

Yes.. normally.. but i've bought only the digitizer without the Lcd..
YEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEES
Sorry man!
I've no problem!!!
YES!
My Tytn has starten NOW.. god!!! i've repaired it!!
OK.. i explain.. the digitizer has 4 pins.. 2 was broken and not connected with the layer BUT.. yes BUT.. i'm so crazy that i've cutted a alluminium film (small, 2 pieces of less than 1mmx2mm) and i've reconnected the layer to its configuration.. obviusly the screen is totally scalibrated because now there is the resistivity of the small 2 alluminium connection but the buttons works FINE!! ALL! yes!! wow i'm crazy of happines!!! i've repaired my tytn.. but i've always to change the digityzer because i can't use the touch screen.. not important
Now i can close a CALL!!!! great!!!
Thanks to all for the picture of the inside of the phone, the instruction for the dismount of the phone the constant support that you gives to all!!
Thanks for the icon.. the smiling icon of the past post.. I'm crying ^^
THANKS xda-developers!
ok.. ok.. it's late for all.. i'm going to sleep (with my repaired tytn!!!)

Hush everyone Gianmarco is sleeping - fixed his TyTn - happy days - sweet dreams
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Mike

Sorry for the long silence.
I was here but i forgot that thread.
I'want to thanks again all the staff because a week after the fact mentioned above i've recived the new digitizer from HK. I've changed it with the original one and i've experienced a new way of playing with my ppc. The new (i think not htc orignal digitizer) has no alignment problems.
Thanks a lot for all the work you've made and you do here.
p.s. i've to change the digitizer again because the new one (now) is full of scratch.. amazing.. isn't it?

U key is erratic

Not sure why but my u key requires a hard press that other keys don't.
I tried compressed air but it didn't help.
Its the only button I have trouble with.
Pressing it lots of times doesn't help either.
Suggestions?

i have the same problem with my "E" Key
if anyone has a fix for it thatd be wonderful
because im so accustomed to pressing a key, and hearing the click, so i go on to hit the next one
just to realize my E didnt hit

I have the same problem with "O" key lol
Still havent found a solution.

I am having the same problem with "u" key. Tried running the cingular keyboard fix. Didn't work

Never occurred to me that it might be software related. I just assumed it was hardware.

lol the cingular keyboard fix doesnt fix that
its for if you install say, the official Dopod WM6 Rom to your Cingular 8525, the key layout isnt the same, so the fix puts the right layout number into the registry
no software can correct a hardware problem

trjons said:
Never occurred to me that it might be software related. I just assumed it was hardware.
Click to expand...
Click to collapse
Its not software related
it seems to happen on the keys that you press the most
U E O -- all vowels used quite often

well i guess ill take one for the team
ill be the b*tch to disassemble it haha
ill get back to ya in a few

crap.
oh well...if my phone is toast I may as well upgrade to the kaiser...

so yeah f*ck that lol
i tried to get the back face plate off...
and now the slider thingy to the battery cover is stuck in place?
anyone have that problem? and how can i get that completely closed? coz it looks like the back just didnt close all the way?

UPDATE
i took it completely apart - took the keyboard out - the circuit board and the membrane - blew on it
put my phone back together
and viola! the E works FINE! =)
theres a fix...but no more warranty lol

i'm gonna waint another year so my warranty voids and then take it apart lol
Thanks for the info

Correction
it was working perfectly for a few hours
and right back to the harder presses...grr
ive already taken it apart 5 times since yesterday lmao
because first the PTT button didnt line up right
then the Camera MACRO adjustment wasnt aligned
then the back cover release didnt line up
then the bottom clip wouldnt snap into place...but that was because of the back cover release
so yeah now ive got it working as if i had never touched it....lmao
buuttt...im thinking of taking it all apart and spraypainting it Flat Black?
i think thatd look pretty dayumm sweeet

interesting...
the entire keypad is a single strand.
I thought about popping up a single key but they are connected.

yepp - one large membranee

This practical solution applies only to those situations where one or a few keys are unresponsive.
It DOES NOT apply to a general unresponsiveness of the keyboard where all keys are slow to respond or "laggy" (this would more likely be a software related problem/low memory/too many running progs etc).
Right...... for a long time I have meant to investigate the keyboard and its problem keys.
It has all become clear.
The keyboard does NOT use a conductive rubber membrane - Which would in my view have been better, though would not have the key press clicks.
The Keyboard does use small isolated concave metal disks, stuck on a white plastic film that in turn sticks to the board.
The major problem with metal is the oxidation layer that forms on the surface. Repeated pressing of the keys may keep the oxides away but not reliably.
So if you are brave you can peel back the sticky white film with the disks on it - at least until you get to the problem key and clean the disk. A wipe will not be enough, you will need to use something more abrasive and be careful not to get greasy fingers on the sticky film. A fiddly and rather tricky job - but possible.
I advise you NOT to peel the white plastic layer completely off. If you do you may find it difficult to line it up accurately after cleaning!!
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I suggest cleanning the contacts (including the disks with a small piece of steel wool.
I will not supply a dismantling guide here. There are plenty around. See my signature website for links to some and the Service Manual.
Mike

Screw it.
i'll just buy a Kaiser.

What happens when my space bar V,G,T key don't work. I have replaced both the keyboard and the membrain. The same keys are still not working. I was wondering if it could be the ribbon cable, so I replaced that to. Same story, no keys working. Now where should I start looking? It has not gotten wet nor have I dropped it.
Thanks

Does opening up the phone void the warranty?
How would HTC know?

Yes, there is a "Void if removed" sticker covering a screw you need to remove. Check out the HTC service manual (use the search function) or go to Mike Channon's web page. You'll find HOW to take your Hermes apart and put back together again, and as a bonus, it may still work....
Cheers...

New Housing won't go to landscape when opening keyboard

Gooday
Have looked and searched but cant find answer
I have just replaced the housing on my jasjam and now when I open the keyboard the screen dosen't change to landscape mode (Ie rotate 90 deg)
Can someone please tell me where the switch contacts or whaterve is on the slider or how it works
I am getting very good a dis and re -assembly of the jasjam
Also any suggestions of a type of "glue" that can be used on the bits that are stuck to the back of the screen
THANKS
Barney318

barney318 said:
Gooday
Have looked and searched but cant find answer
I have just replaced the housing on my jasjam and now when I open the keyboard the screen dosen't change to landscape mode (Ie rotate 90 deg)
Can someone please tell me where the switch contacts or whaterve is on the slider or how it works
I am getting very good a dis and re -assembly of the jasjam
Also any suggestions of a type of "glue" that can be used on the bits that are stuck to the back of the screen
THANKS
Barney318
Click to expand...
Click to collapse
Barney you are a bad bad bad bad bad bad bad bad boy, bend over this is going to hurt! But trust me I know what I'm doing, I have a Manual for it:
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This has been asked few times by the folk who change casings but forget to move the magnet from the old casing to the new one. The switch is magnet operated and in fairness it's a tiny thing that is not obviously a magnet. See here:
http://forum.xda-developers.com/showpost.php?p=1535294&postcount=4
Mike
PS not sure you really need to glue anything on the back of the screen do you? Perhaps a little tape might be better if really necessary.

THANKS
Didn't hurt at all
Just another dis & re-assemble all is fine now
Thanks again
Barney318

barney318 said:
THANKS
Didn't hurt at all
Just another dis & re-assemble all is fine now
Thanks again
Barney318
Click to expand...
Click to collapse
Good stuff
Mike

I know this is kind of an older thread, but when I searched for my problem, this is the most recent thread that came up.
I'm having a similar problem to the OP--I recently took my phone apart per the wiki because one of my tracks completely came off the rail. When I put it back together, I had an extra small square shaped rubber piece that fell off the motherboard and my keyboard is unrepsonsive when I slide it out in addition to it not going to landscape mode. The only thing is that I didn't take apart the part of the case with the magnet--I was able to get the slider thing back on the track without completely removing the very back housing. Is there anything else that might be causing the problem?
Sorry if this aspect has been gone over before; when I searched, this was the only thread I saw with a similar problem.

crazylikeafox11 said:
I know this is kind of an older thread, but when I searched for my problem, this is the most recent thread that came up.
I'm having a similar problem to the OP--I recently took my phone apart per the wiki because one of my tracks completely came off the rail. When I put it back together, I had an extra small square shaped rubber piece that fell off the motherboard and my keyboard is unrepsonsive when I slide it out in addition to it not going to landscape mode. The only thing is that I didn't take apart the part of the case with the magnet--I was able to get the slider thing back on the track without completely removing the very back housing. Is there anything else that might be causing the problem?
Sorry if this aspect has been gone over before; when I searched, this was the only thread I saw with a similar problem.
Click to expand...
Click to collapse
Oh dearie me!!!
First, the little rubber piece is the microphone cover from the bottom end of the motherboard.
Second, the screen orientation does not work because the magnet operated switch is attached to the keyboard cable which is obviously not working because as you say the keyboard is not responsive.
The likely cause of both the keyboard problem and the orientation problem is this connector:
It's under the back cover and is OFTEN forgotten because when you replace the motherboard the push in connector gets curled up beneath the board rather than curling around to be plugged in. (OR you just need to push it firmly into place)​
A wider angle picture:​
Cheers​
Oh, and WELCOME to XDA-Devs​
Mike​

I remember that little metal piece but did not remember to put it back when I was putting my phone back together. I'll have to give that a try later as I've come down with the flu. Thanks for the help!

Thanks for the advice Mike. It worked like a charm. Turns out one of my sliders coming off the tracks was the best thing that happened to my phone. In taking it apart, I also found that the speaker connection had completely come off which was the cause of my phone not having sound. So now aside from some cosmetic damage, my phone is back to working like new.

What can I do with a screenless device

Beginning of the year my younger brother gave me his replaced HTC Touch from Telus (which I believe is the Vogue - correct me if I'm wrong). I used it for all of 2 weeks before it cracked in my pocket (huge rage moment).
I've got a Sapphire now, so it's cool, but I just found this busted phone. I still boots and I can hear sounds coming from it, but the screen is still toast (of course).
So, is there anything cool or fun or useful I can do with it? I'm not afraid of getting dirty or technical with it.
Here's a picture:
http://twitpic.com/lyjju
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Thanks in advance

get a new screen?

Is it worth the cost? And where do I get one?
(I post before googling, mostly to get more responses, but off I go...)

I found a couple of replacement parts. I guess the screen for the Vogue and Elf are the same.
Now theres two things here:
OEM LCD Screen Display $50 US
https://www.gsm4world.us/htc-touch-oem-lcd-screen-display-d-01230_238.html
OEM LCD Digitizer/touch screen $20 US
https://www.gsm4world.us/htc-touch-oem-lcd-digitizer-touch-screen-d-01246_238.html
What's the difference? I'm fearful of the second one only being the touch input, and that I'd actually need to replace the screen, which is $50 US (and I'm in Canada - pushes it high enough not to be worth it).
Anyone got a broked model with a working screen they want to send me?
I was hoping I could do something without a screen. Like run a TF2 server or host a file share. (I hope you get the sarcasm)

you could sell it... check ebay for the lcd screen and you might save a little money.

aaziz said:
I found a couple of replacement parts. I guess the screen for the Vogue and Elf are the same.
Now theres two things here:
OEM LCD Screen Display $50 US
https://www.gsm4world.us/htc-touch-oem-lcd-screen-display-d-01230_238.html
OEM LCD Digitizer/touch screen $20 US
https://www.gsm4world.us/htc-touch-oem-lcd-digitizer-touch-screen-d-01246_238.html
What's the difference? I'm fearful of the second one only being the touch input, and that I'd actually need to replace the screen, which is $50 US (and I'm in Canada - pushes it high enough not to be worth it).
Anyone got a broked model with a working screen they want to send me?
I was hoping I could do something without a screen. Like run a TF2 server or host a file share. (I hope you get the sarcasm)
Click to expand...
Click to collapse
looks like the cost is more than what the phone is worth now. did you try ebay?

zenulator said:
looks like the cost is more than what the phone is worth now. did you try ebay?
Click to expand...
Click to collapse
Yeah, found this: http://cgi.ebay.ca/LCD-Screen-HTC-C...QptZPDA_Accessories?hash=item3a53e3cd35#payId
$35 US, shipping from China. I'll have to do more looking when I'm not in the office and get some time.

can you access the internal memory using active sync? if you can, you can place a .lnk of any program installed on your phone into the /windows/startup/ folder and have it run automatically on boot. trying to think of a program that would be useful without the screen, coming up with blanks right now.

tatnai said:
can you access the internal memory using active sync? if you can, you can place a .lnk of any program installed on your phone into the /windows/startup/ folder and have it run automatically on boot. trying to think of a program that would be useful without the screen, coming up with blanks right now.
Click to expand...
Click to collapse
Not sure, I've never done this before. Perhaps I'll try some of that this weekend. It's not really important for me, just something cool to do.

Screenless Device
interesting.. Lol.. I am in Canada looking for a Touch Vogue Cell (doesn't matter what provider as I am pretty sure they are all the same except for Roms and Wifi. )that I can use for parts.. My Touch sensor died, was hoping to get one that was mostly in tact as I can use the touch sensor and the Casing to fix mine.. If you want to be able to do stuff still you can actually, get ActiveSyc working and use My Mobiler and you can do everything you need to through a computer as well.. Is how I do most of my major stuff like txting and settings etc..
Just some random thoughts..
PM ME if you want to talk

I mostly just want to use it as a phone. I've got a Magic from Rogers that work pays for, but my girlfriend's phone is crap. I've seen screens for these things for about $50 around... I may try to take this apart and see if I can get the screen off. If I can, it may be worth a shot.
Are you saying you'd be interested in taking this shell off my hands? I'm pretty sure it's only the screen because I can turn it on and still here things and clicking and whatnot.

continuing on tatnai's thought....I guess you could set it up to act as an ipod shuffle listen to mp3's without a screen. you could have the music link boot from start and set it to be the only thing that runs and bam you have an mp3 player. Also can be used for a paper weight

Note that taking apart the Vogue is hard without the right equipment. You need a fivesided screwdriver (T5) as well as a plastic prying tool. I recently replaced my digitizer and it was fairly easy with these tools (they came with the new digitizer)
If you want a guide to disasembling the vogue, this is what I used.
http://mikechannon.net/PDF%20Manuals/OSeven%27s%20Disassembly%20Guide%20to%20the%20HTC%20Touch%20-%20Elf%20.pdf

Hey, thanks a lot. I'll keep that guide handy. I don't have a plastic tool, but I should be able to make due with some other things around my tool box.

I personally thought my Vogue is one of the easier phones I've disassembled (had to air it out and redo the LCD flex - water damage). You just need a T5 which you've probably got in a screwdriver set somewhere.
Replacing the display itself would be *very* straightforward - disassemble, remove and reinsert one flex cable and two screws, and reassemble. You aren't going to get much out of it without a display, sadly.
As a note, I had the most trouble putting mine together because of the SD card door on the side - try not to let it fall off during disassembly as it's got some rubber tethers that are mildly tricky to put back. It's not exactly a disaster if it comes off though - it took me maybe 30 seconds. Was frustrating though.

Should be good as a card reader, microSD of course.
Get a big enough microSD card and it's a portable drive...slow and there're cheaper and/or faster alternatives...but something to brag about.