My Qtek 9100 will go to sleep and then the phone portion will not wake up. Happens especially when I am in a bad reception area but is not cured when I go back to a good reception area. Only solution is to reboot and it works fine. I did a hard reset and I am having the same problem so I do not believe it is due to any software I am using. I am using it with a Cingular SIM.
Any ideas?
Instead of soft resetting, try switching flight mode on, wait a few seconds and turn it off. Many folks have found this beats doing the soft reset. Inshallah they'll fix this with a ROM update.
I tried that and it does not seem to fix the problem reliably.
mine was doing the exact same thing. i found that if i went to start and then chose "phone" or by pressing the send button, I got my service back. I noticed this especially after using a program that closes all apps. when the "phone" app closed then no service.
Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?
just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!
This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?
No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.
no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?
its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????
This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.
it sounds as though it may be a bug connected with a GPRS connection???
ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!
if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???
its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!
to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....
i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.
yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!
any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!
yep i still get the problem! still no cure!
I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.
Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....
thanks for the response, unfortunately mine is definately not related to the battery charge!
mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!
I have a strange problem that started this afternoon. Whenever I put my phone into sleep mode (either manually or thru timeout) and then wake the phone up again; the backlight is set to off.
I have to go to the Start --> Settings --> Backlight and turn it on again. That works ok, but once the phone shuts itself down the backlight defaults again to off.
Anyone know why, or how to fix?
Many thanks
Do you have an old version of spb pocket plus ? if yes update it... this was the problem for me...
I had the same problem, except mine was stuck at 10secs. But in actuality, when I timed it, it was more like 7secs. I could not figure out what the problem was an ended up with a hard reset.
This happened to me after I installed a backup from SPB Backup. Strange indeed.
the only spb product I have is spb time. I will try and fix today at work but can feel a hard reset coming. thanks for the replies.
Funny, I have the exact same problem since 5 days, it started on the day I installed spb GPRS monitor. Something wrong with ALL spb products ?
Alas, could not find root cause of the problem so I did a hard reset and all its working fine now.
I have owned a JasJam for almost 3 weeks. the device was a little quirky during the first week or so but no major repeatable issues. Then my big issues began. 4 hard resets later I'm trying to decide if it's worth it.
I began having random lockups. that is if I turned the device to standby with the top right side button then when I tried to turn back on the device would be locked up. if I pushed the button more than once it would cause a soft reset or I would have to soft reset to get back on. the problem mainly happens with a micro sd card in place. Mainly happens when some sort of notification ocurrs or if the device is in fringe reception area.
the second weird problem is that the screen backlight will just come on even if I have manually put the device into standby, very much like the 6700 problems with another HTC device. Often I can put the device back to standby with the side button and within 3 - 4 seconds the backlight will come right back on. the only way to break the loop / cycle is to soft reset.
I have Phone Alarm but I have disabled it and the problems still ocurr.
I've tried everything! any ideas?
I ran MemMaid to make sure that there weren't duplicate notifications.
I currently am trialing an 8525 to see if it s possibly hardware (or atleast ROM) related.
Similar issue
I too also experience this issue with my JasJam. I am on the Optus Network (which causes problems unto itself) I have a a 1Gb ULTRA SD card in it also. And yes periodically I need to reset the device by pulling the Battery as it dosen't respond to anything.
Strangely I have a Dopod 838Pro (No SD Card and on Vodafone) and it does not suffer these problems.
Let me know if you find out anything as it would help me with getting the JasJam properly Operational.
Thanks,
Paul.
at this point I am sending mine back to iMate for repair
I think it may be a ROM issue in that the 8125 that I am trialing has not locked up in the first 36 hours a single time!
I have a trinity and until Friday loved it. Suddenly it has started to automatically reboot itself every 2 minutes or so.
I have loaded NO new software or changed any settings for months. But reviewing the drop menu I see 2 SPB software icons have now gone blank. SPB Traveller and SPBWallet. I assume it is a software problem even though have worked fine for 8 months.
I have deleted the software but still have problem. I also still have the two blank icons on menu.
Tried a Hard Reset but cannot reset. Tried a soft reset but will not action the reset button.
Absolutely frustrated as it just loops and even the old Hard Reset is not working. Anyone had similar or heard of a way to fix?
Den
Im having a similar problem with my spv m700 most of the time phone works fine then just reboots for no apparent reason (phone does it even when sat in car holder so cant accidently press a button). sometimes just does it the once other times it reboots 5 or 6 times and others it reboots a couple of times then crashes at the orange screen and has to be reset. mainly seems to do it while running tomtom but that could just be because it runs that most of the time anyway hasnt done it while making a call yet.
phone is running
radio 1.56.70.11
rom ver 6.1.21054
wm6.1 ceos 5.2.21054 classic edition by tomme45i (have tried other os versions but problem remains)
any help ideas would be much appreciated
Do you use bluetoth head set?
Is the software (spb) intaled on main memory or storage card?
no i dont use bluetooth and the software is installed in main memory
left tomtom off today and phone still reboots? so dont think its a tomtom problem also doesnt matter if the phone is pluged in or not still the same