Database Users

unable to restore data after ROM upgrade

I just upgraded to the latest ROM's supplied by O2 (3.17.03), and now active sync says my backup was made with the wrong version of software.
Is there any way to get the data back on to my XDA? In particular my contacts, as they will be the hardest to replace?
If not, is it possible to go back to the old ROM? (the radio ROM upgrade warned not to downgrade roms)

ActiveSync backup can be only restored to the same ROM. The best way to backup contacts is to use Outlook. Yes, you can flash your ROM back to the previous version, restore the contacts, backup them to Outlook, flash the new ROM then sync with Outlook to get the contacts list

there ma ybe another way
So i was about to download the old ROM updates from http://www.sourceo2.com/O2_Developers/Devices/O2_Xda/xda_ROM_Archive.htm
When i read the readme on that page. It says that active sync can only restore to a device with exactly the same partnership/device ID. It says you must delete the existing partnership and recreate it.
So i have done that, and a resotre is currently in progress (restoring a full backup from an old rom, to the new rom version of my walaby).
I will post back in 10 minutes when it has finished to let everyone know what has/hasnt been restored.

check for reginal settings.
In case it was changes to customize your device before upgrage - change them now from default.
it is not recommended to restore after ROM upgrade, tho...

restore not reccomended
I suppose i can understand why, but in any case i dont use outlook. So i cant see me having much choice...
Btw, does anyone know of software to sync the XDA to mozilla (preferable under linux too!)

backup to SD card
Out of curiosity, the pdf i read regarding the upgrade said you can back up to a SD card too.
Is this any different to backing up via ActiveSync? Is it any less risky to restore such a backup after an upgrade?

Up to my information, it has the same issue ... SD backup can't be restored to a different ROM version.

http://synce.sourceforge.net/synce/
sync with
evolution

cynce
Looks good... anyone tried to sync with Mozilla Thunderbird??

Restore worked
So the restore seems to have worked... kind of...
The thing runs, but the old sms messages are only in the index, and i cant seem to delete them or view them.
The new programs from the upgrade dont seem to be here, though they could be lying around in a folder somwhere i havent looked.
My Fiitaly install works, though the input method occasinaly tries to be the transcriber even though it shouldnt be.
All in all, its usable, but when i have time i will be finding a copy of outlook just to back up the contacts and then flashing the ROM again and installing everything else again.
A note to anyone else who might be trying the same thing, all your notes etc can be backed up just by activesync synchronising your XDA mydocuments with a sub-folder of your pc's mydocuments. Then hopefully outlook can do the contacts and appointments. Dunno what you'd have to do if you wanted to save your sms messages or call log or anything

Results
Well, instead od studying for my exams (yup, just like me to do this) I installed Outlook, synchronised the XDA, flashed it again, synchronised it again, installed my software and it seems to be pretty good!
Lost my sms messages, but thats no problem to me.
2 things that are odd:
I had to add a shortcut to notes.exe in the start menu because it didnt exist
Also, i cannot create new accounts, ie gprs email ones. Of course, this would only be useful if the new ROM supports encrypted IMAP connections. Does it? Is there a free (or maybe cheap) third party solution that does?

Probs Restoring Backup

Hi all,
got a QTEK S110, which is great. Recently done a backup, but when I then tried after a hard reset to restore, it could not, as it said it was for a different device!?!?!
Now I know this is not the case, so does anyone have any ideas what I can do.
I have also done a bit of messing about, and done different backups of my newly reset pda. This time it allows me to restore, but then stops and says some files could not be copied, because they could be in use, and to make sure all programs are shut. The only one open is Activesync, which I then shut And it says that it is all finished, but all my contacts along with other stuff has not been restored.
Activesync seems to be a bit lame. Is there another program I can use to restore the activesync backups?
Nick B

Hi Nick !
Had the same problem restoring with activesync. The backup i made was with country setting to "German - Austria" but the default after hard resetting the qtek is different so activesync quits restoring.
Solution:
After resetting your qtek set the country setting (Start/Settings/System/Country Settings) to the country you had set while you made the backup. The try the restore with activesync.
Good Luck,
Gerhard

Contacts & Calendar are somewhat problematic with backups. Next time use Sprite or another third-party product for backup/restore.
Now to solve the open programs try to boot in safemode. There are several programs to achieve this. I believe sbp pocket plus is one of them. Also you can try to empty the windows\startup folder. Just move the shortcuts somewhere else, especially poutlook.lnk is a suspicious one. I must say I never tried this myself when I had simular probs, at that time I didn't knew to much of the PPC.
Last resort try to synchronize with your desktop, this should give you the contacts & calendar data, which I think is most important at the moment. The other data will come from your AS backup.
Regards, M

WM5 cannot install, uninstall, delete

Hello,
I am ****ed. I did nothing in particular except installing some new programs especially in the last phm regedit (but i did not use the prog) and suddenly the following problem occured.
1. I cannot see any applications listed in the "Remove Programs" views
plus
2. I cannot delete any Files in the whole System, no matter built in, or storage card
It seem that I have lost all my permissions.
The only thing I can still do is editing the registry as it seems.
I cannot backup anything. I cannot install any new programs.
If I have to hard reset now I will loose all my contacts since I only have half of them on my simcard.
Please help me out somehow.
What do I need to change in the registry, in order te be able to do something again (at least install a backup programm in order to keep my contacts).
Or,how can I save all my contacts to sim - I could not find this option in the contacts view.
Please .. desperately help needed.
D

I rekon you'll need to hard reset and lose all your contacts. That'll learn you for not having them all backed up, eh?
Also, Please don't swear in the thread title. Some people read this at work.

Sync your contacts with pc and you'll save all.

@No.1 ... yes, I removed that bad word from the title and already am happy again with my "new" hard-resetted Wizard... only needed approx. 3 hours for everything
I was very upset when I wrote the above, since Sprite Backup does not work at the moment and I rely normally 100% on it
@No.2 ... also yes ... an older company laptop with Active Synch installed saved many of my contacts

there is a file in the root directory called pim.vol. This contains all of your contacts, call history info, tasks and calendar data (maybe some other stuff I haven't figured out yet too). Copy this to a storage card, hard reset, drop it back into the root directory and overwrite the new one, soft reset and all of your info is back. Anytime I add a new contact or important calendar info I back up my pim.vol just incase something bad happens and I need to hard reset.

wow ... thanx very much for the heads up ... I am this will save me from a lot of future troubles

Help! Can't install or uninstall any apps on WM5

Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?

jschaff said:
Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?
Click to expand...
Click to collapse
Hi i am familiar with pocketstocks but it looks like it buggered your device. What error message came up and how far into the install did it get? Just wondering are there any residual files to remove - check program files and windows\startup and registry if you are used to doing that. What error comes up when you try to install anything? You may need to backup important files and do a hard reset to solve this.

I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.

I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.

I agree there probably is a corrupt file somewhere - I would do all the checks I said and notification queue for good measure - but it looks like hard reset time. Recommend you invest in spb backup or sprite backup - then it all becomes so easy! Everybody that joins this forum should have to buy one - before entering the forum - lol!

I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks

I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks

Sktools has a limited backup, so its not that useful. Sprite backup is good as you can use it even with a rom upgrade and is now wm5 compatible.

HD2 Limited functions, Cant hard reset.

Hi,
I have recently flashed my HD2 with the following firmware called :
_HTC HD2_RUU_Leo_HKCSL_WWE_1.72.831.1_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship(2)
I got this from the HTC Website, after reflash all was good
After the reflash I used a program called "HTC Backup" to backup all my contacts etc from a file i created. After that backup was done, my HTC had only half the Icons on it, example when I go into Start > Tools .... there is NOTHING.
I have tried to Hard Reset, by holding Vol down, vol up and power button, the multicoloured screen comes up but does not prompt me to hard reset, so only thing I can do then is take battery out and put it back in, resets back to how it is... limited functionality with nothing under Tools.
Any help? My HD2 is pretty much useless now. i try to reflash again wtih it but I get error 260 cannot connect.
Thanks.

Bit of an update, Well I managed to get it to connect and reflash, but now I don't know how to get my data back.
I was highly recommended the program "HTC Backup" which is supposedly made by HTC, but the backup simply renders my HTC Useless, no Tools, No Settings.
When restoring, about 30 seconds while it's restoring, it just turns into the desktop, the program dissapears and goes to desktop, then you have nothing under "tools"
It's done it twice in a row.
Anyway of accessing the files stored in the "backup" file this program makes?

The program when restoring, about 10 seconds in just switches to the desktop, the desktop is now bank, no clock and nothing. when going into menu, there is no "Tools" and the menu is half empty half of the icons.
I'm wondering does anybody know how to access or decompile these backup files that the program "HTC Backup" creates?
Thanks.

has it restored your contacts?
see, what has probably happened is the backup prog has backed up all kinds of registry settings, and you have moved to a new rom, and those settings are no longer valid, and are screwing with the new rom. (you shouldnt copy tweaks and reg settings across from one rom to a new rom. its OK for hard resetting to the same rom, not a new one).
So, if your contacts are restored, and you can get enough functionality to do it, try to sync them off the phone now whilst its useless, (activesync to outlook, microsoft myphone, gmail or something, theres probably loads of ways,) and then do a hard reset, and after the new rom is in place sync the contacts back, meaning you arent running the restore program.