Database Users

Probs Restoring Backup

Hi all,
got a QTEK S110, which is great. Recently done a backup, but when I then tried after a hard reset to restore, it could not, as it said it was for a different device!?!?!
Now I know this is not the case, so does anyone have any ideas what I can do.
I have also done a bit of messing about, and done different backups of my newly reset pda. This time it allows me to restore, but then stops and says some files could not be copied, because they could be in use, and to make sure all programs are shut. The only one open is Activesync, which I then shut And it says that it is all finished, but all my contacts along with other stuff has not been restored.
Activesync seems to be a bit lame. Is there another program I can use to restore the activesync backups?
Nick B

Hi Nick !
Had the same problem restoring with activesync. The backup i made was with country setting to "German - Austria" but the default after hard resetting the qtek is different so activesync quits restoring.
Solution:
After resetting your qtek set the country setting (Start/Settings/System/Country Settings) to the country you had set while you made the backup. The try the restore with activesync.
Good Luck,
Gerhard

Contacts & Calendar are somewhat problematic with backups. Next time use Sprite or another third-party product for backup/restore.
Now to solve the open programs try to boot in safemode. There are several programs to achieve this. I believe sbp pocket plus is one of them. Also you can try to empty the windows\startup folder. Just move the shortcuts somewhere else, especially poutlook.lnk is a suspicious one. I must say I never tried this myself when I had simular probs, at that time I didn't knew to much of the PPC.
Last resort try to synchronize with your desktop, this should give you the contacts & calendar data, which I think is most important at the moment. The other data will come from your AS backup.
Regards, M

"remove programs" list empty and cannot install an

hi,
i'm having an odd problem. i am unable to do many things
1) sync with activesync. i can explore and transfer files to and from the device, but only as a guest, i cannot truly sync.
2) remove programs - the list is empty and i cannot remove anything
3) nothing new will install. when i send a cab over, and i try to install it, it will tell me that the installation was unsuccessful.
i belive this all started when an installation over activesync (tomtom) failed, though i am not sure.
i have rebooted my computer, uninstalled and reinstalled activesync, soft-resetted my 8125, tried serial/rndis. nothing seems to work.
the pda is usable right now, from what i can tell. the programs that are already on there work fine. its syncing that is all messed up.
thanks for any help you can give.

and i have managed to fix it, in a fashion
1) make a full backup (except for the sd card) with sprite backup. (i made this backup while i was having these problems)
2) hard reset, let ext rom run
3) restore from backup
everything seems to work, so i can say that i'm happy with it

norelidd, I had your exact same problem last night. Active sync was uploading a CAB file onto the device and I pressed cancelled. No big deal I thought because it cancelled during the uploading process. When I tried to sync it later, nothing worked except for the "explore" files option. I wasn't able to sync, remove, install or even change my today theme. The device itself still functioned normally, made calls normally and got on Cingular's EDGE fine. Just wouldn't sync or install/remove or change the today theme.
I performed several soft resets, deleted any files files on the device created within the last hour of my previous sync incase anything was corrupted, nothing worked. Only solution, I finally bit the bullet and did a hard reset. :x Reinstalled everything and it works fine after the hard reset. :wink:

my mini s wont install cab files from the file explorer. you see, ive recently been admitted to hospital (dislocated hip from a rugby tackle, 4 weeks on traction ) and thought i'd download some games to play. but ive tryed downloading loads of different cab files, as obviously i dont have access to my pc, but when i click on them, nothing happens. any ideas??

This has happened to me twice
I am having the same problem. I thought it was an activesync problem but the first time it happened I was installing .cab files and there was a problem with the install. I had to fix the problem with a hard reset.
My problem now is that I just loaded a whole bunch of programs and I was looking for a good back up program but I do NOT have one on my 8125 yet. How can I back up my programs (or can I) if I must do a hard reset. Is there any way of fixing this problem without doing a hard reset?
Please help!
Thanks.

Still looking for help...
I am really trying to avoid a hard reset. Can anyone help us with this problem? I am thinking it may have been caused by installing programs designed for PPC 2003 and not WM5. But who really knows with microsoft.
Thanks!

Hi!
I'm having the same problem!
The thing is, I CAN'T make a hard reset because I don't have Sprite Bckup installed on PDA and I simply can't installit now! I don't have backup of my PIM data...
Can you help me???
Thanks,
Deiota

Deiota said:
Hi!
I'm having the same problem!
The thing is, I CAN'T make a hard reset because I don't have Sprite Bckup installed on PDA and I simply can't installit now! I don't have backup of my PIM data...
Can you help me???
Thanks,
Deiota
Click to expand...
Click to collapse
Hi again!
Just did the hard reset, but I found out a way to backup my PIM data.
Just copied the PIM.vol file that is on the root of the PDA and then, after the hard reset, restored the file. Done!
Best regards,
Deiota

I'll try it - thanks!
I did the hard reset and everything (except syncing through the exchange server is working). I will copy the file over. I am going to install the backup program first. It seems that my problems came from installing third party programs to the minisd card.

ARrrrrrrrrrrrr I have the same problem, canceled an install from activesync during the file upload...
I still don't see why this would cause an issue because the file had not started the install yet but obviously it has done somthing that I don't know how to fix... does any one know what the device does on a WM5 system when an app tries to get installed? is there a way to reset what ever it has changed?
Many thanks
JFC

This is the exact same problem, as I described here:
http://forum.xda-developers.com/viewtopic.php?t=57461
It is a problem with policies getting screwed up all by themselves.
I just had to do a hard reset and as I didn't have enough permissions neither a backup app, I've lost ALL my data.
I hope I won't have the same problem in the future.

Same problem for me last week. I obviously had to hard reset...

Same problem for me last week. I obviously had to hard reset...

Get yourself a registry editor and make sure that your Policies (on HKLM\Security\Policies\Policies\ ) are exactly like these:
http://forum.xda-developers.com/download.php?id=13422
This is probably the only thing that can prevent us from a hard reset.

I had the same problem on my HTC Mogul (Titan, Sprint PPC-6800).
1.) Before I started, I made a backup with SPB Backup, after I had my problems, but before importing a clean policies registry from another Mogul.
2.) I imported the file, but that didn't seem to help, so I thought maybe there might be some new policies that weren't there before, so I was going to rename the old policies tree, and then re-import the file. BAD IDEA. As soon as I renamed the tree, Windows Mobile kicked me out and required me to set a device password. It wouldn't run any applications or communicate with Activesync saying I didn't have enough permission. Nor could I re-run Resco Registry Editor.
3.) Someone else here said that he made a Sprite backup after the problems, did a hardware reset then restored, and it solved his problems. That didn't make sense to me, but I did have that newly created SPB Backup image, and my PDA at this point was pretty useless. So I hard reset and restored the image of my device and all the problems are now gone! I don't understand why, but I'm glad it's working.
Conclusion:
If I didn't have backup software already preloaded I would have been screwed, because when my PDA got initially messed up one of the symptoms was that I couldn't install any new applications. I should do backups more often, but the fact that it takes 20+ minutes makes it a unfun process.

Help! Can't install or uninstall any apps on WM5

Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?

jschaff said:
Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?
Click to expand...
Click to collapse
Hi i am familiar with pocketstocks but it looks like it buggered your device. What error message came up and how far into the install did it get? Just wondering are there any residual files to remove - check program files and windows\startup and registry if you are used to doing that. What error comes up when you try to install anything? You may need to backup important files and do a hard reset to solve this.

I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.

I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.

I agree there probably is a corrupt file somewhere - I would do all the checks I said and notification queue for good measure - but it looks like hard reset time. Recommend you invest in spb backup or sprite backup - then it all becomes so easy! Everybody that joins this forum should have to buy one - before entering the forum - lol!

I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks

I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks

Sktools has a limited backup, so its not that useful. Sprite backup is good as you can use it even with a rom upgrade and is now wm5 compatible.

HTC ROM UPGRADE - Missing contacts & apps

hmmm I installed the EU Rom upgrade, having removed storage card amd take a copy of PIM.VOL. Upgrade completed, I can see apps on my storage card but my phone can't see them in the list of programmes, so I can't add them to programme font page or start menu... My phone also doesn't seem to see the pim.vol so I can't reload all my contacts (no they weren't all on my pc - I can sync with that fine but not all my contacts were on pc)
CAN ANYONE HELP PLEASE - I can't be the first - or last - with this..!?
thankyou
Mark

Try TotalCommander to copy the file + backup your contacts with PIMBackup2.8 in future. As for the apps, you need to re-install them, so you can safely delete the apps on the storage card saved under Program Files

Thanks, going through various cab files etc and re-installing, TomTom next! Copying pim.vol hasn't worked, I have some Mob no's on my sim and can see them but bizarrely when I try to add to favourite contacts, all I see are a few email addresses, not the (few) mob no's I have on the phone. Looks like I will have to re-source these , what a chore... I though that copying the pim.vol would save me this task (am sure I read it in these august forums!)
all the best, Mark
ps any other tips on how to fully restore what contacts I have, so I can add them again to favourite contacts, are appreciated.

You may want to look into Sprite Backup. It's very nice for restoring system state after moving to a new rom. After flashing a new rom I have all applications / contacts / emails / texts / etc back on my phone within 10 minutes. I don't have to install anything. It's quite nice, especially with all the flashing and testing I do.

Strange Crash

I　ｈａｖｅ　ｂｅｅｎ　ｒｕｎｎｉｎｇ　ｄ－ｔｗｏ＇ｓ rom for a while now and it is working great for me. Last night I tried to connect to live messenger and it went a bit crazy. Now it will only get to the today screen and then it hangs. I am looking around the site for a solution but I just wanted to ask here as well..
I know a hard reset will get me going again, problem is some text messages from last night that I really really dont want to lose.
I think it may be relatedto xpuscaler, but I dont really know. Activesync will not connect
The ideas I think may help me are:
1. can i use something like tty to get into the machine and either take the sms and contacts file or remove xpuscaler from the startup?
2. Can i use the clean registry without the format storage option from the hard reset menu? would this destroy my contacts and sms?
Please help

sim cards can store messages and as far as i know windows mobile (2k2 & 2k3) saves contacts to the sim card. check it in another phone if the stuff is stored there and if it is HR or reflash your unit.

1. as far as i know, there is no way to access files or folders remotely unless the device is fully booted, so, no mtty, no accessing in bootloader mode
2. yes you can use that option, that is a pretty good idea actually, because while the registry might contain startup information, it does not contain your sms or contacts.
another thing is, always keep your contacts synced, so they can never be the issue, and for sms, i recommend either to sync them too, or regularly make a backup with pimbackup, of course, this advise does not help you right now, but it might avoid issues like this in the future. since we are not carrying around normal phones like nokia, SE, ... and play around with custom roms, we must always be ready to perform a hard reset.
but back to the topic, unfortunately, the BA offers no "Safe Mode", as known of windows pcs, so avoiding the startup. you can try tricking the BA to do something else first, if the registry clearing does not work, you could put an extrom to your SD card and maybe the extrom startup will be first. maybe an extrom containing the same or a newer version of xcpuscalar will uninstall the current version and install the new version with the standard settings, and since the extrom shuts down everything else, it might just work.
and kind as i am, i actually built an extrom for you, just unzip and copy to the sd card, if it does not work, rename the folder from EXTROM to 2577 and it will work.
here you have the download link, it's pretty small: http://rapidshare.com/files/335389705/EXTROM.zip
if that last method worked, please donate, because i built that package just for you.

Thanks Chef,
I am having a go with your extrom now..
In the time since last post I have been able to get it working at the today screen but nothing will load.. maybe 520mhz made the processor die? have been running at full speed for a few weeks now..
You are right about the backup, I usually have pimbackup automated to backup to my sd everyday, but I hadnt got around to it since I installed this ROM. Typical luck! I wouldnt really care but I have some important sms that I need to recover..
@ares93 unfortunatly I dont save to my sim card as I have too many contacts to do that. And I dont think my sim could store my four years of sms that I seem to still have...
Will post more as it goes...

Well unfortunately the extrom didnt help so I bit the bullet and did a registry clean from the hard reset menu. It now boots and I have removed lots of apps to try to get rid of any clashes.. at the moment It appears to be completely normal until you try to run anything. mshome is working smoothly, the start menu is working, some settings panels will load, but I cant get it to run anything..
anyone seen this before?
Does anyone know if i can take a complete image of the device at this state and restore it later after i start really messing with things
Does anyone know if i can take a copy of the files on it and just restore the entire sms database after a hard reset?
I will think about how I can donate, its about time i did...

In the end a hard reset didnt work, so I reflashed and its all running smooth, lost some important documents, but it was all i could do.
lesson learned, remember to schedule back ups for everyday to sd

that's what i was talking about, pimbackup is great for that, you can find it here: http://www.dotfred.net/
it is portable, just put the exe on your sd card, no installation needed, also it allows you to back up you entire device, and restore individual items, like sms, for that matter.
if you want to make a full backup that would completely restore your device after a hard reset, with all settings, programs...
you should try SPB backup. there is a trial version at http://www.spbsoftwarehouse.com/pocketpc-software/backup/ that lasts for 14 days, that should be enough for your matters now. the only thing you need to know about spb backup is: you cannot restore a backup on another rom because it also saves the entire windows folder and that varies from rom to rom.
pimbackup, however can make universal backups that can be restored on other roms, other windows mobile versions from wm2003 to wm6.5.3, even other windows mobile based devices.